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How can managers effectively deal with difficult and troublesome employee behaviors in order to enhance productivity and employee morale? The authors answer this question by discussing an array of common disruptive behaviors. These include insubordination, theft, substance abuse, absenteeism, interpersonal conduct, horseplay, assault, fighting, smoking, gambling, sleeping, and appearance problems. The authors present the major principles managers need to follow when taking disciplinary action, describe several broad areas of empolyment law, and lay out the steps a manager should follow when using a progressive penalty system. When discussing each topic, the authors provide managers with essential background information as well as relevant court cases and arbitrator decisions. They give examples of actual company policies and spell out specific recommendations and steps to follow when confronted with disruptive behavior. This blend of information will allow managers in a variety of work settings to solve behavior problems and avoid the pitfalls often associated with taking disciplinary actions.
This book reviews current theories on how to improve employee performance and shows how to adapt these strategies to specific work situations. The authors have chosen 10 currently popular performance-enhancing strategies for study, ranging from behavior modification techniques to team-based and employee participation approaches. For each strategy, they discuss the relevant theory and provide actual case studies of implementation. "AMA Journal" In the face of ever greater competition from abroad, no issue is more important for U.S. business than improving employee effectiveness and productivity. In this volume, Champagne and McAfee offer both a review of current theories on how to improve employee performance and a guide to adapting these strategies to specific work situations. While previous studies have tended to focus strictly on theory or on step-by-step guidelines alone, Champagne and McAfee combine theory, actual company examples, and clear-cut guidelines in order to offer the human resource professional a well-rounded, comprehensive overview of workable motivation strategies and techniques. The authors have chosen 10 currently popular performance-enhancing strategies for study, ranging from behavior modification techniques through team-based and employee participation approaches. For each, the authors discuss the relevant theory and then provide actual case study examples of their implementation. Because every situation is unique, the authors also outline ways in which particular strategies can be molded to fit a variety of situations. Throughout the book, steps that can be taken by managers to implement performance and productivity enhancing strategies, even in the absence of a formal company program, are elucidated fully. A book for managers in all kinds of organizations--from hospitals and schools to corporations and not-for-profit firms--"Motivating Strategies for Performance and Productivity" is an important contribution to the human resources literature.
Strengthen your practical understanding of today's human resource management (HRM) with this single source for actual cases, unique exercises and skill builders. HUMAN RESOURCE MANAGEMENT APPLICATIONS: CASES, EXERCISES, AND SKILL BUILDERS, 7E focuses on the abilities most important in HRM today with timely new cases and applications drawn from a variety of real organizations, including those in today's growing service sector. Learn to effectively handle some of today's controversial issues, such as environmentally friendly HR policies, the use of social networking, and same-sex benefits. This book perfectly complements your study of introductory human resource management with brief, yet powerful, exercises and a comprehensive project that helps you refine the skills most important for success in any HRM or business career.
Strengthen your practical understanding of today's human resource management (HRM) with this single source for actual cases, unique exercises and skill builders. HUMAN RESOURCE MANAGEMENT APPLICATIONS: CASES, EXERCISES, AND SKILL BUILDERS, 7E, International Edition focuses on the abilities most important in HRM today with timely new cases and applications drawn from a variety of real organizations, including those in today's growing service sector. Learn to effectively handle some of today's controversial issues, such as environmentally friendly HR policies, the use of social networking, and same-sex benefits. This book perfectly complements your study of introductory human resource management with brief, yet powerful, exercises and a comprehensive project that helps you refine the skills most important for success in any HRM or business career.
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