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Many aspire to be leaders and entrepreneurs where they can set the
tone of business. This is particularly true in the hospitality
industry where entrepreneurship is a dominant force, yet few people
understand what it demands to be a leader in the sector
Synopsis - It has become almost a cliche when it is said "we are
living in momentous times". It is certainly a time that is
challenging everyone in a way that has not happened before but
whether it is more momentous than during the Great wars, during the
social revolution of the 60s or during the hard economic days of
the 70s is for others to debate. Whatever is true about these days,
it is acting as a real catalyst to new thinking, new ideas and a
greater open mindedness. One can argue that for much of the
millennium years has seen quite a narrow focus in business that
has, in fact, acted as a barrier to new leaders breaking through as
new concepts. Many senior leaders have accepted that business
thinking had become too narrow. In hotels, the focus over the last
twenty years became dominated by a mentality that focused
predominantly on rooms and almost treated hotels as being a retail
concept rather than an experience. Suddenly hotels are looking at
both new customer services plus also how to maximise revenues in
spaces beyond rooms. For restaurants, it is clear that the consumer
is seeking genuine, authentic food styles and offers and rejecting
some of the brands of the past. In food service, the model has
hardly changed for many years and it is now being challenged. Every
venue or business today needs to have a food service offer that
adds value and makes a difference.
This book is an introduction to the challenge of modern leadership.
Leadership has changed from the traditional perspective to be one
which is far broader based, with more expected and asked. Leaders
today need to consider their stakeholders, their employees, the
communities and society in which they operate, the environment,
culture, and trends. The world has changed so much in the last ten
years and many are lagging behind in their understanding. At the
same time, we are about to witness a change in generations and the
question arises as to whether industry is ready to empower and pass
on the baton of leadership? The main goals are to help students to
understand what will be asked of them as they become leaders. It is
aimed to challenge perceptions, thinking, and knowledge. Also, it
aims to prepare students to identify how leadership has changed
people's lives and help develop critical thinking about the role of
leaders in business and in society.
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