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There is considerable debate across the Air Force on the best way
to functionally organize flight line aircraft maintenance. The
latest organizational iteration has placed a lieutenant colonel
aircraft maintainer in the Operations Group as the Deputy
Operations Group Commander for Maintenance (DOGM). The purpose of
this research is to determine the unit (base) level satisfaction
with the DOGM concept and to capture suggestions from the field to
improve the DOGM's effectiveness. With no formal research on this
new duty position, the primary instrument for data collection was a
survey drafted by the research author and sent to senior operations
and maintenance leaders at fourteen bases in Air Combat Command,
United States Air Forces in Europe, and Air Education and Training
Command. Satisfaction results showed an overall rating just above
neutral as measured using a five-point Likert scale. Survey
comments indicated a perceived lack of clearly defined
responsibilities in the maintenance instructions and insufficient
authority vested in the position were the most important factors
detracting from DOGM effectiveness. There were a number of
recommendations from survey respondents aimed at improving the
position's effectiveness. Some were as simple as including DOGM
responsibilities in 21-101 maintenance series instructions.
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