Considers each stage in the course of an arbitration in detail, from the claimant's decision to seek the means of resolving a dispute to the arbitrator's award, explaining clearly and concisely what is expected of the claimant, respondent and arbitrator and when.

Arbitration, when properly conducted, is an inexpensive and speedy means of resolving disputes, but all too often it is misunderstood or abused. The author contends that arbitration can only work well if fully understood by all parties. This study begins with a general discussion of arbitration and the role of powers of the arbitrator. It then considers each stage in the course of an arbitration, from the claimant's decision to seek this means of resolving a dispute to the arbitrator's award, explaining clearly and concisely what is expected of the claimant, respondent and arbitrator. Comprehensive appendices include a series of specimen letters and documents illustrating typical cases, the Arbitration Acts and a flow chart of arbitration.