Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until "Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our "two minds"--the rational and the emotional--and how they together shape our destiny.
Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence, and shows how they determine our success in relationships, work, and even our physical well-being. What emerges is an entirely new way to talk about being smart.
The best news is that "emotional literacy" is not fixed early in life. Every parent, every teacher, every business leader, and everyone interested in a more civil society, has a stake in this compelling vision of human possibility.

Examining the conceptual and strategic issues involved in defining, measuring, and promoting emotional intelligence in workplace situations, this compendium presents 15 behavior models that have been field-tested and empirically validated in existing organizations. Also detailed are 22 guidelines for promoting emotional intelligence and a variety of measurement strategies for assessing emotional and social competence in organizations. Beyond being an invaluable tool for human resources professionals, this book is an insightful analysis of workplace culture and dynamics. Las cuestiones conceptuales y estrate gicas que vienen con definir, medir y promover la inteligencia emocional en el trabajo esta n examinadas en este compendio que presenta 15 modelos del comportamiento que ya han sido tratados empi ricamente en organizaciones profesionales. Tambie n, se incluyen 22 gui as para promover la inteligencia emocional y una variedad de estrategias de evaluar la competencia emocional y social de organizaciones. Ma s que ser una herramienta inapreciable para profesionales de HR, este libro es un ana lisis profundo de la cultura y dina mica del trabajo.

Arguing that consumers and manufacturers share the responsibility for a cleaner and healthier environment, this eloquent and timely discussion urges the former to balance the market toward designs, ingredients, and technologies that reflect their ecological sensibilities, while exhorting the latter to modify their industrial processes on the basis of their environmental impacts. Such steps would foment a radical transparency where products are concerned and make all of the parties in the global marketplace active players in determining the course of the planet and societal well-being. "Manteniendo que los consumidores y los fabricantes comparten la responsabilidad para un medioambiente mas limpio y sano, esta discusion elocuente y de gran actualidad urge a los primeros a balancear el mercado hacia disenos, ingredientes y tecnologias que reflejan sus sensibilidades ecologicas, mientras que exhorta a los ultimos a modificar sus procesos industriales tomando en cuenta sus consecuencias ambientales. Tales pasos fomentarian una transparencia radical de productos y convertirian a todos los grupos en el mercado global jugadores activos en determinar el curso del planeta y el bienestar social."