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Total Quality Management: an Internal Customer Approach (Paperback): David L. Goetsch, Rigard Steenkamp Total Quality Management: an Internal Customer Approach (Paperback)
David L. Goetsch, Rigard Steenkamp 1
Sold By Aristata Bookshop - Fulfilled by Loot
R1,346 Discovery Miles 13 460 Ships in 2 - 4 working days
Developmental Leadership - Equipping, Enabling, and Empowering Employees for Peak Performance (Hardcover): David L. Goetsch Developmental Leadership - Equipping, Enabling, and Empowering Employees for Peak Performance (Hardcover)
David L. Goetsch
R825 Discovery Miles 8 250 Ships in 12 - 19 working days

Providing an example of excellence is important for organizational leaders who want employees to commit to peak performance and continual improvement. But, by itself, it is not enough. Organizational leaders must also develop employees in ways that equip, enable, and empower them so they are able to fulfill their commitment. This book provides 20 tested and proven best practices executives, managers, and supervisors can use to lead employees to peak performance and continual improvement and their organizations to excellence. Readers will learn how to get the best from employees on a consistent basis by providing better leadership, management, and supervision for them

Developmental Leadership - Equipping, Enabling, and Empowering Employees for Peak Performance (Paperback): David L. Goetsch Developmental Leadership - Equipping, Enabling, and Empowering Employees for Peak Performance (Paperback)
David L. Goetsch
R659 Discovery Miles 6 590 Ships in 10 - 15 working days

Providing an example of excellence is important for organizational leaders who want employees to commit to peak performance and continual improvement. But, by itself, it is not enough. Organizational leaders must also develop employees in ways that equip, enable, and empower them so they are able to fulfill their commitment. This book provides 20 tested and proven best practices executives, managers, and supervisors can use to lead employees to peak performance and continual improvement and their organizations to excellence. Readers will learn how to get the best from employees on a consistent basis by providing better leadership, management, and supervision for them

Economic Development 101 - The Basics for Board Members, Committee Chairs and Other Volunteer Leaders (Paperback): David L.... Economic Development 101 - The Basics for Board Members, Committee Chairs and Other Volunteer Leaders (Paperback)
David L. Goetsch
R604 R548 Discovery Miles 5 480 Save R56 (9%) Ships in 10 - 15 working days

ECONOMIC DEVELOPMENT 101 is a comprehensive handbook covering the basics of economic development that all community leaders who serve in volunteer positions such as board member, committee chair, task force leaders, etc. should know about economic development at the local level. Economic development volunteers have invaluable experience in business and other professions, but many do not understandenough about economic development to be effective participants - to work closely with economic development professionals and make a real and valuable contribution.
This book provides volunteers with the basics of economic development they need to know to be not just a participant, but an effective volunteer leader in local economic development organizations (EDOs). ECONOMIC DEVELOPMENT 101 is an excellent tool for conducting board training, planning retreats, strategic planning sessions, and training for volunteers. Major topics covered include: economic development defined, purpose of economic development, sustainable economic development, capacity building, effect of economic development on a community, critical factors and there effect on economic development, roles and responsibilities of the volunteer leader, the local economic development organization (EDO), hiring an economic development professional, strategic planning for economic development, business attraction and recruiting, business retention and expansion, technology transfer, entrepreneurship and business start-ups, and workforce development.

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