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We encounter trust every day in our lives but it becomes
increasingly important in technology-based transactions as
traditional interpersonal trust factors cannot be applied as usual.
As technology becomes more and more ubiquitous in our lives, we
need to understand how trust in technology contexts is created,
maintained, destroyed, and possibly rebuilt. This knowledge is
important for the developers of technology, to create successful
use, and for the users of technology, to be aware of the
vulnerabilities and potential risks of technology use. This
monograph examines the rich history of trust research outside of a
technology context to assess existing trust studies in technology
contexts and to inform the design and execution of future trust
research in technology contexts. Because trust is a very complex
construct, the authors first review the term. The rest of the
review is organized in the context of personal, professional, and
organizational relationships, looking at initial trust and the
long-term evolution of trust. An overview of existing
technology-based trust studies published in MIS Quarterly,
Information Systems Research, and other Information Systems
research outlets is provided. Finally, the authors identify where
research and practical gaps and opportunities exist for future
technology-based trust studies by balancing acquired and practical
relevance.
This volume of Annals of Information Systems will acknowledge
the twentieth anniversary of the founding of the International
Society for Decision Support Systems (ISDSS) by documenting some of
the current best practices in teaching and research and envisioning
the next twenty years in the decision support systems field. The
volume is intended to complement existing DSS literature by
offering an outlet for thoughts and research particularly suited to
the theme of describing the next twenty years in the area of
decision support.
Several subthemes are planned for the volume. One subtheme draws
on the assessments of internationally known DSS researchers to
evaluate where the field has been and what has been accomplished. A
second subtheme of the volume will be describing the current best
practices of DSS research and teaching efforts. A third subtheme
will be an assessment by top DSS scholars on where the DSS
discipline needs to focus in the future. The tone of this volume is
one of enthusiasm for the potential contributions to come in the
area of DSS; contributions that must incorporate an understanding
of what has been accomplished in the past, build on the best
practices of today, and be be integrated into future decision
making practices.
The primary questions raised by this volume are:
- What will information systems-based decision support entail in
twenty years?
- What research is needed to realize the envisioned future of
information systems-based decision support?
- How will the teaching of information systems-based decision
support change over the next twenty years?
- What are the best practices of teaching in the decision support
area that can be leveraged to best disseminate DSS knowledge
advances to students and practitioners?
Through a systematic view of technologies, researchers are now
finding it less complicated to examine, predict, and explain
complex interactions between fields such as engineering and
computer science. ""Emerging Systems Approaches in Information
Technologies: Concepts, Theories, and Applications"" presents
innovative research findings utilizing the incorporation of the
systems approach into fields such as systems engineering, computer
science, and software engineering. Containing philosophical
evaluations and issues related to complexity, this publication
provides academicians, practitioners, and researchers with the
first resource that fully emphasizes the integration of this
approach.
A Review of Ethical Issue Considerations in the Information Systems
Research Literature summarizes the treatment of ethical
considerations that have been made by information systems
researchers. When examined in this fashion, one finds that
information systems research over the years that incorporates an
ethical perspective has transitioned from a focus on codes of
ethics and general notions of behavior to more sophisticated models
of piracy, privacy, and security. There has been a steady focus on
theory development over the last ten years, as well as constant
scrutiny on the obligations of information system researchers to
both the subjects of studies and the consumers of the research
results. The monograph begins with a brief introduction and review
of major ethical theories. This is followed by the category
summaries, which are listed in alphabetical order to enable a
reader to jump to a specific topic. The last sections address
future research opportunities and the conclusions drawn.
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