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This book offers essential insights into how the world's second
largest industry, tourism, is responding to challenges involved in
expanding the corporate social responsibility (CSR) concept to
corporate sustainability and responsibility, referred to as CSR
2.0. It analyzes the typical setup of tourism with various types of
commercial agents: corporations, small and medium sized
enterprises, public-private partnerships, social enterprises and
local cooperatives. In addition, the book examines a broad range of
voluntary initiatives, the effectiveness of these efforts, and how
contextual and wider policy features shape these relationships. The
book is divided into three parts, the first of which elaborates on
strategic drivers and rationales for CSR. In turn, the second part
introduces readers to design approaches for CSR programs and
envisaged impacts, while part three focuses on implementation,
certification, reporting, and possible outcomes. Each part offers a
mixture of theoretical perspectives, synthesis analyses and case
studies. The respective chapters tackle a broad spectrum of tourism
sub-sectors, e.g. the cruise industry, aviation, gastronomy,
nature-based tourism, and urban destinations.
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