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It is widely accepted that the success of higher education
institutions is dependent on effective competent leaders and
leadership. There is also growing evidence to support the
proposition that emotional intelligence is strongly linked to
effective leadership in the higher education setting. Additionally,
the premise that emotional intelligence can influence an
individual's job satisfaction is well supported. This book details
the findings from an explicit examination of the relevance and
interrelationships between emotional intelligence, leadership
practice and job satisfaction in a higher education context. A
mixed mode case study approach comprising eleven cases was used to
investigate four research questions. Qualitative and quantitative
data was collected through interviews, surveys and a parametric
test designed to assess individuals' emotional intelligence. Twelve
emotional intelligence capabilities articulating the relevance of
emotional intelligence for effective leadership in higher education
is presented as is a model illustrating the specific elements and
interelationships between job satisfaction, emotional intelligence
and effective leadership. Finally, a framework for developing
emotionally intelligent leadership capacity in higher education is
outlined.
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