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Call Center Management - Leitfaden Fur Aufbau, Organisation Und Fuhrung Von Teleservicecentern (German, Paperback, Softcover... Call Center Management - Leitfaden Fur Aufbau, Organisation Und Fuhrung Von Teleservicecentern (German, Paperback, Softcover Reprint of the Original 1st 1998 ed.)
Brad Cleveland, Julia Mayben, Gunter Greff
R2,243 Discovery Miles 22 430
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Ships in 10 - 15 working days


"Sie mussen verruckt sein, ein Call Center zu leiten, ohne dieses Buch gelesen zu haben ..."
George Walther"

Das 1 A - 1 des Telefonmarketing (German, Paperback, 2.Aufl. 2000): Gunter Greff Das 1 A - 1 des Telefonmarketing (German, Paperback, 2.Aufl. 2000)
Gunter Greff
R1,255 Discovery Miles 12 550
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Telemarketing - richtig und gewissenhaft praktiziert - steigert den Umsatz, verbessert den Kundenservice und erhoht die Produktivitat. Gunter Greff liefert Hinweise fur die Auswahl der richtigen Telefonanlage, Tipps fur die Standortwahl des Call Centers, Checklisten fur die Planung der Kampagnen, Musterarbeitsvertrage fur die Mitarbeiter und vieles mehr.
"Ein wertvolles Buch mit vielen praktischen Hinweisen."
Bucherperspektiven

Erfolgreiche Marketingstrategien im Callcenter - Wie Sie mit den richtigen Marketingstrategien ihre Kunden, Mitarbeiter, Gesch... Erfolgreiche Marketingstrategien im Callcenter - Wie Sie mit den richtigen Marketingstrategien ihre Kunden, Mitarbeiter, Gesch ftspartner und Stakeholder begeistern (German, Paperback)
Gunter Greff
R512 Discovery Miles 5 120
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