Information technology will be the most pervasive and important influence on individuals and organizations in the next 10 years. Impression management is a growing field of study in the management and organizational sciences, which studies the self-presentational approach of individuals and the organizations. This collection of papers is both exploratory and innovative, examining new ways for the corporation to effect its strategy, its organizational design and its development as they are stimulated by the introduction and evolution of information technology. Understanding impression management theory as it moves further into the mainstream of research and practice is critical to corporate strategists, academics, and students.

The contributors to this volume demonstrate the evolving ways in which impression management is conducted through the use of information technology. Whether consciously or unconsciously, individuals create and manage impressions of themselves when they use or interact with IT or in an IT environment. How? By managing the symbolism embedded in the technology. For example, technology is often the primary medium in interactions between a client and a work team, or virtual team, dedicated to servicing the needs of that client. The team itself may be geographically dispersed, lending a deeper layer to the management of impressions among members of the team via their use of technology, including e-mail, groupware, videoconferencing, and Intranet development. Researchers in the behavioral effects and consequences of information technology will find much of value here. This book is also of interest to information technology practitioners and professors alike who work with or study the broader organizational and individual signals, perceptions, and effects of IT-related decisions. Graduate students will find it appropriate as supplemental reading for courses on the organizational implications of IT, the behavioral effects of IT, the impact of IT on corporate strategy, and the impact of organizational design decisions.

Properly addressing a crisis requires more than just guesswork and a reaction; it requires a properly structured approach supported by good information. With the rapid evolution of information systems and information technology, including hardware, software, the internet, and communications capabilities, there are abundant opportunities to apply these technology capabilities and resources to support and improve responses to and management of crisis situations. Approaches to crisis response and management include the design, development, implementation, and application of systematic methodologies on how to respond, as well as how to apply information systems to enhance and extend responses to crises. Information Technology Applications for Crisis Response and Management provides a multi-disciplinary perspective on current and cutting-edge research exploring and extending our understanding of the use of information systems and information technology to support responses to crises of all kindsOCoeaccidental, intentional, and acts of nature. The chapters in this book focus on the design, development, implementation, use, and evaluation of information system technologies and methodologies to support crisis response and management, as well as technology management-related issues for crisis response and management. While highlighting technical, cognitive, organizational, and human-focused issues within the field, this book is ideal for policymakers, IT specialists, government officials, crisis response teams, managers, practitioners, researchers, academicians, and students interested in the use of information technology and information systems to support diverse types of crises.

Properly addressing a crisis requires more than just guesswork and a reaction; it requires a properly structured approach supported by good information. With the rapid evolution of information systems and information technology, including hardware, software, the internet, and communications capabilities, there are abundant opportunities to apply these technology capabilities and resources to support and improve responses to and management of crisis situations. Approaches to crisis response and management include the design, development, implementation, and application of systematic methodologies on how to respond, as well as how to apply information systems to enhance and extend responses to crises. Information Technology Applications for Crisis Response and Management provides a multi-disciplinary perspective on current and cutting-edge research exploring and extending our understanding of the use of information systems and information technology to support responses to crises of all kindsOCoeaccidental, intentional, and acts of nature. The chapters in this book focus on the design, development, implementation, use, and evaluation of information system technologies and methodologies to support crisis response and management, as well as technology management-related issues for crisis response and management. While highlighting technical, cognitive, organizational, and human-focused issues within the field, this book is ideal for policymakers, IT specialists, government officials, crisis response teams, managers, practitioners, researchers, academicians, and students interested in the use of information technology and information systems to support diverse types of crises.