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This book explores the link between environmental knowledge management and the sustainability challenges being faced by organisations, individuals and society. Comprising both theoretical and empirical chapters, the volume describes how knowledge management and organisational learning can help achieve a sustainable tourism sector. Environmental knowledge has become one of the most important resources for organisations in the current competitive environment. Organisations need to turn their knowledge into agile structures to respond to the challenges resulting from current and future environmental challenges, and from increased competitiveness and social changes. It is therefore important for business decision-making processes to be based on environmental knowledge instead of relying on unconfirmed, often biased information. In this vein, reliable knowledge structures and a framework become an imperative for sustainable development. Development of these innovations shall be addressed through systematic mechanisms such as integration of sustainability and environmental issues, attention to technological innovation, improved absorptive capacity, targeting social challenges as well as investment in human resource development. The book will be of great value to students and researchers of social sciences with a focus on tourism, human geography, marketing, knowledge management and environmental studies. The chapters in this book were originally published as a special issue of Journal of Sustainable Tourism.
Failed knowledge management projects have one element in common: they fail to focus on the organization's core business functions and instead choose functions that are easy or might produce 'low-hanging fruit'. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain points of the heart of the business. So how can knowledge management professionals position themselves for greatest success? In this practical guide, expert authors Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo Thomas, and Susan Wakabayashi demonstrate how professionals can map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects. They also explain how to avoid investing in resources with low value, and how to develop strategies and action plans for different types of resources. Providing practical guidance for professionals, and including mini-case studies of successes and failures, this is an essential book for any knowledge management professional, researcher or student.
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