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"Comprehensively covers all phases of the application of Total Quality Management (TQM) to product design and development--from initial concept to customer support--addressing statistical quality control, manufacturing engineering, processes and procedures management, and motivation management. Provides rigorous definitions of the principles of TQM."
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Hard White - The Mainstreaming of Racism…
Richard C. Fording, Sanford F. Schram
Hardcover
R2,593
Discovery Miles 25 930
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