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The amount of information available for any realistic complex
situation is likely to overwhelm most users, as well as stymie any
designer tasked with presenting the information. Providing large
amounts of information in a coherent and usable format remains an
unresolved problem. Choosing, structuring, formatting, and
displaying information to allow easy access and to facilitate
understanding are critical issues for effective design. To build an
effective design that addresses complex information needs, one must
look at research from psychology, sociology, human computer
interaction, and technical communication, and develop a complete
picture of the situation. This book develops a foundation for
analysis and design of the approaches to providing complex
information in real-world situations. Author Michael Albers takes
the view that the content of the information system is the most
important component. As such, this volume presents the analysis
that needs to be done before the interface is designed and before
content is created. It strives to provide clear understanding of
how the user thinks and what the user needs, so interface
operation, content, and presentation can maximize their respective
potentials in communicating with a user. This volume is intended
for technical communicators, human-computer interaction designers,
and information designers. It will also be useful for system
designers and researchers, and those studying adaptive hypertext
and related topics.
Information design is an emerging area in technical communication,
garnering increased attention in recent times as more information
is presented through both old and new media. In this volume,
editors Michael J. Albers and Beth Mazur bring together scholars
and practitioners to explore the issues facing those in this
exciting new field.
Treating information as it applies to technical communication,
with a special emphasis on computer-centric industries, this volume
delves into the role of information design in assisting with
concepts, such as usability, documenting procedures, and designing
for users. Influential members in the technical communication field
examine such issues as the application of information design in
structuring technical material; innovative ways of integrating
information design within development methodologies and social
aspects of the workplace; and theoretical approaches that include a
practical application of information design, emphasizing the
intersection of information design theories and workplace reality.
This collection approaches information design from the
language-based technical communication side, emphasizing the role
of content as it relates to complexity in information design. As
such, it treats as paramount the rhetorical and contextual
strategies required for the effective design and transmission of
information.
"Content and Complexity: Information Design in Technical
Communication" explores both theoretical perspectives, as well as
the practicalities of information design in areas relevant to
technical communicators. This integration of theoretical and
applied components make it a practical resource for students,
educators, academic researchers, and practitioners in the technical
communication and information design fields.
Information design is an emerging area in technical communication,
garnering increased attention in recent times as more information
is presented through both old and new media. In this volume,
editors Michael J. Albers and Beth Mazur bring together scholars
and practitioners to explore the issues facing those in this
exciting new field.
Treating information as it applies to technical communication,
with a special emphasis on computer-centric industries, this volume
delves into the role of information design in assisting with
concepts, such as usability, documenting procedures, and designing
for users. Influential members in the technical communication field
examine such issues as the application of information design in
structuring technical material; innovative ways of integrating
information design within development methodologies and social
aspects of the workplace; and theoretical approaches that include a
practical application of information design, emphasizing the
intersection of information design theories and workplace reality.
This collection approaches information design from the
language-based technical communication side, emphasizing the role
of content as it relates to complexity in information design. As
such, it treats as paramount the rhetorical and contextual
strategies required for the effective design and transmission of
information.
"Content and Complexity: Information Design in Technical
Communication" explores both theoretical perspectives, as well as
the practicalities of information design in areas relevant to
technical communicators. This integration of theoretical and
applied components make it a practical resource for students,
educators, academic researchers, and practitioners in the technical
communication and information design fields.
Clear communication requires understanding readers from
perspectives of technical communication, cognitive psychology,
usability, human-computer interaction, information design, and
information science. Designing and clearly communicating
information involves understanding multiple perspectives of the
readers experiences and understanding their motivations and
rationale that drives their behavior. The research in diverse areas
has all examined the issue though different lenses. However, there
has not been an attempt at transforming the academic studies into a
form accessible to technical communication students or to
practitioners charged with designing and creating the content.
Human-Information Interaction and Technical Communication: Concepts
and Frameworks focuses on communicating information, not creating
information. Developing information which clearly communicates and
fits people s needs requires understanding how people think and
what drives their decision processes. To help achieve that goal,
this book works to provide practical knowledge based on a sound
theoretical foundation for allowing people to engage in a
meaningful dialogue as they make decisions with respect to
designing that communication. Besides being a reference for the
academic researcher or practicing technical communicator, it is
written so it can be used as a reference for either a foundational
or theories of technical communication course.
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