This volume is a sequel to Information Management: The Strategic Dimension (OUP, 1988), a book which was well received by managers and academics alike. The purpose of this book is to take an informed, dispassionate and constructive look, based on research, at the challenges of IT and to offer insight, analysis and guidance on the ever changing IT environment, focusing in particular on managerial and organizational issues. These include centralization versus decentralization, relations between users and specialists, managing the IS function, outsourcing versus internal capabilities, project management and systems implementation, and an assessment of Business Process Re-engineering at both the conceptual and empirical level. The book provides an authoritative overview and helpful diagnosis of current information management challenges by some of the leading information systems researchers in Europe and the USA. The volume will be essential reading for IT researchers, management consultants and senior IT professionals.

This volume is a sequel to "Information Management: The Strategic Dimension" (OUP 1988). In the last decade, the pervasiveness of information technology (IT) has brought about far-reaching changes in how many managers and specialists work and, indeed, in how we conceptualize the organization. The correspondence between new organizational terminology and the language of IT demonstrates this - networked, virtual and knowledge-based organizations, inter-organizational alliances, distributed organizations and groupware all being examples. For some, IT represents a solution to many organizational and operational problems (including the advocates of Business Process Re-engineering) and the most likely way to improve business performance and gain competitive advantage. At the same time, for many managers and organizations the reality is that the risks, costs, false trails and difficulties seem to outweigh any immediate tangible advantage. The purpose of this book is to take an informed, dispassionate and constructive look at the challenges of IT and to offer insight, analysis and guidance on the ever-changing IT environment, focusing in particular on managerial and organizational issues.