Providing guidance and advice on the challenging art of listening, this book responds directly to the expressed learning needs of hospice and palliative care volunteers regarding their communication skills in end-of-life care. Listening can be mentally, physically, and spiritually exhausting, often highlighted in books about hospice and palliative care but never taking the spotlight. This accessible companion provides hospice and palliative care workers with a variety of helpful insights and suggestions drawn from a solid base of current theoretical concepts and clinical research. With personal reflections on being listened to, the guide includes strategies for becoming a more effective listener, as well as exploring the challenges of listening, the need for self-care and spiritual and ethical considerations. By expanding their own capacity for empathy, compassion and understanding the wider narrative of illness, hospice and palliative care volunteers will become even better listeners in their essential roles.

The Sydney to Hobart yacht race is one of the world's major sporting events. In 1998, it became one of the world's major sporting disasters. Six sailors tragically perished, countless others suffered injuries, and numerous yachts sank or were badly damaged. The subsequent search and rescue operation was one of the most phenomenally accomplished peacetime efforts the world has ever seen. Telling this story of challenge and survival, Rob Mundle details the history of the race, the excitement of the start and the thrill of competition. It contains extensive interviews with officials, crews, survivors and rescue service personnel, and relates like no other the calamity and tragedy of this classic offshore disaster. 'There are many highly competent skippers and crew...but there is no one who could not benefit from a quiet evening with Fatal Storm.' The Times 'Riveting and harrowing.' The Telegraph 'A must-read for anyone who races offshore.' Yachts and Yachting