This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings. Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection and training purposes and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team and organizational level.

This book presents the gospel as a sensemaking tool to critically examine five areas of personal leadership effectiveness, namely desire, identity, dignity, motive, and ambition. Every tipping point in changing the world for the better always involves leadership. Yet history also illustrates that even formidable leaders are prone to derailment and failures. Contrary to the popular idea that leaders need to enhance their self-efficacy to be effective, the focus of self is misguided because the self is the epicenter of the leadership problem. The author posits that the preoccupation with the self (and consequently, unbelief in the gospel) is the fundamental reason why leaders are blinded by power and control, create their own performance treadmill, live for the approval of others, and have myopic ambitions for things of this world. Drawing on biblical insights and scholarly research, the leadership principles outlined in the book and their street-level applications will equip both novice and seasoned leaders to begin and end well.

This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings.   Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection and training purposes and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team and organizational level.

This book presents the gospel as a sensemaking tool to critically examine five areas of personal leadership effectiveness, namely desire, identity, dignity, motive, and ambition. Every tipping point in changing the world for the better always involves leadership. Yet history also illustrates that even formidable leaders are prone to derailment and failures. Contrary to the popular idea that leaders need to enhance their self-efficacy to be effective, the focus of self is misguided because the self is the epicenter of the leadership problem. The author posits that the preoccupation with the self (and consequently, unbelief in the gospel) is the fundamental reason why leaders are blinded by power and control, create their own performance treadmill, live for the approval of others, and have myopic ambitions for things of this world. Drawing on biblical insights and scholarly research, the leadership principles outlined in the book and their street-level applications will equip both novice and seasoned leaders to begin and end well.