It is increasingly important in our globalised world for people to successfully manage interpersonal relationships. This is the first book to tackle this vital topic, by taking an interdisciplinary approach to exploring the process of relating across cultures. Drawing together key concepts from politeness theory, intercultural communication, and cross-cultural/intercultural psychology, it provides a robust framework for analysing and understanding intercultural encounters. It explores the ways in which individuals make judgements about others, deal with offence and conflict, maintain smooth relations, and build new relationships. These processes are explained conceptually and illustrated extensively with authentic intercultural examples and empirical data. With accessible explanations and follow-up activities, it will appeal not only to academics working in the areas of intercultural communication, pragmatic theory, conflict research and other related academic disciplines, but also to students of these topics, as well as professionals such as intercultural trainers and those working in the third sector.

In todaya (TM)s globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly seen as a pre-requisite for social harmony and organisational success. This handbook takes a ?problem-solving? approach to the various issues that arise in real-life intercultural interaction. The editors have brought together experts from a range of disciplines, including linguistics, psychology and anthropology, to provide a multidisciplinary perspective on the field, whilst simultaneously anchoring it in Applied Linguistics. Key features: provides a state-of-the-art description of different areas in the context of intercultural communication presents a critical appraisal of the relevance of the field offers solutions of everyday language-related problems international handbook with contributions from renown experts in the field

Written in a highly accessible style and in four parts, this book provides rapid and authoritative access to current ideas and practice in intercultural communication. It draws on concepts and findings from a range of different disciplines and uses authentic examples of intercultural interaction to illustrate points.

This book is a timely guide on what constitutes effective leadership in Africa. It explores how today's leaders in Africa perceive their role, the challenges they experience, and how they operate effectively as leaders. In the era of globalization, there is an increasing need to offer guidance on how leaders can adjust their leadership style to suit situational contexts. Drawing on case study and survey data, this book illustrates to scholars and leaders worldwide the vision of leadership that is emerging in Africa. It will contribute to the development of a new community of global leaders, integrating cutting-edge knowledge on leadership development in Africa.

This is an updated second edition of the comprehensive introduction to intercultural pragmatics, providing essential reading for undergraduate and postgraduate students.This comprehensive introduction to intercultural pragmatics examines the theoretical, methodological and practical issues in the analysis of talk across cultures.The book includes: an introduction to the key issues in culture and communication; an examination of cross-cultural and intercultural communication; empirical case studies from a variety of languages, including German, Greek, Japanese and Chinese; practical chapters on pragmatics research, recording and analysing data, and projects in intercultural pragmatics; exercises at the end of each chapter; and, a glossary of termsThis second edition of "Culturally Speaking" will be an essential guide for undergraduate and postgraduate students, and researchers interested in communication across cultures.

Intercultural Interaction provides rapid and authoritative access to current ideas and practice in intercultural communication. Drawing on concepts and findings from a range of different disciplines and using authentic examples of intercultural interaction to illustrate points, it offers a wealth of insights into the process. Part I explores conceptual issues: the nature of culture and intercultural interaction competence; the impact of language and culture on understanding, rapport and impression management; cultural and adaptation processes. Part II deals with practical applications: how competence in intercultural interaction can be assessed and developed. Part III focuses on research: topic areas that can be investigated and methods and approaches for doing so. Part IV provides a rich list of resources for further study. Written in a highly accessible style, the book will appeal to anyone interested in the complex field of intercultural interaction, including students, researchers, professional and practitioners. A multidiscipinary approach to the field of intercultural communication Extensive discussion of authentic examples of intercultural interaction State-of-the-art descriptions of key issues and current practice Rich source of references and resources

This book is a timely guide on what constitutes effective leadership in Africa. It explores how today's leaders in Africa perceive their role, the challenges they experience, and how they operate effectively as leaders. In the era of globalization, there is an increasing need to offer guidance on how leaders can adjust their leadership style to suit situational contexts. Drawing on case study and survey data, this book illustrates to scholars and leaders worldwide the vision of leadership that is emerging in Africa. It will contribute to the development of a new community of global leaders, integrating cutting-edge knowledge on leadership development in Africa.

In today's globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly seen as a pre-requisite for social harmony and organisational success. This handbook takes a "problem-solving" approach to the various issues that arise in real-life intercultural interaction. The editors have brought together experts from a range of disciplines, including linguistics, psychology and anthropology, to provide a multidisciplinary perspective on the field, whilst simultaneously anchoring it in Applied Linguistics. Key features: provides a state-of-the-art description of different areas in the context of intercultural communication presents a critical appraisal of the relevance of the field offers solutions for everyday language-related problems international handbook with contributions from renowned experts in the field

It is increasingly important in our globalised world for people to successfully manage interpersonal relationships. This is the first book to tackle this vital topic, by taking an interdisciplinary approach to exploring the process of relating across cultures. Drawing together key concepts from politeness theory, intercultural communication, and cross-cultural/intercultural psychology, it provides a robust framework for analysing and understanding intercultural encounters. It explores the ways in which individuals make judgements about others, deal with offence and conflict, maintain smooth relations, and build new relationships. These processes are explained conceptually and illustrated extensively with authentic intercultural examples and empirical data. With accessible explanations and follow-up activities, it will appeal not only to academics working in the areas of intercultural communication, pragmatic theory, conflict research and other related academic disciplines, but also to students of these topics, as well as professionals such as intercultural trainers and those working in the third sector.

This is an updated second edition of the comprehensive introduction to intercultural pragmatics, providing essential reading for undergraduate and postgraduate students.This comprehensive introduction to intercultural pragmatics examines the theoretical, methodological and practical issues in the analysis of talk across cultures.The book includes: an introduction to the key issues in culture and communication; an examination of cross-cultural and intercultural communication; empirical case studies from a variety of languages, including German, Greek, Japanese and Chinese; practical chapters on pragmatics research, recording and analysing data, and projects in intercultural pragmatics; exercises at the end of each chapter; and, a glossary of termsThis second edition of "Culturally Speaking" will be an essential guide for undergraduate and postgraduate students, and researchers interested in communication across cultures.