A service-oriented architecture is fundamental to many new IT applications, from web development to social software and cloud computing. The same principles can be applied to every aspect of the service-oriented enterprise - not just in IT. In this book, you'll explore how an enterprise architecture and viable services can link together to create a simpler yet far more powerful view of the enterprise, as a dynamic, unified whole. You can use the ideas, principles and methods described here in business transformation, workflow mapping, system design and much else besides, in every type of enterprise - including those in which there may be little or no IT at all. Step by step, you'll walk through the basics of service-oriented architectures, the four key categories of services and how they connect, and how all of this comes together in real-world service design, implementation and operations. From this, you'll discover how to identify and describe the different types of services that you need for your enterprise, and how to distinguish between the services that you can safely outsource, versus those that you do need to keep in-house. By the end of this book, you'll learn how to construct function models and service models of your enterprise as a base for service-mapping, and how to pinpoint and map the information flows you need for service-management and service-performance, to keep everything on-track to purpose. What You'll Learn See how an enterprise architecture can work as a literal architecture Understand Stafford Beer's "Viable System Model" and adapt it as a robust model Study how a Viable Services Model provides a template for service design that covers functionals, non-functionals and operational governance for services Who This Book Is For Enterprise architects, Business architects, Service designers, Workflow designers

Discover what needs to happen in enterprise-architecture practice-and not just its outcomes, but also the activities from which those outcomes would arise. This book reveals how business and enterprise architects can deliver fast solutions to an always-on-the-go business world. To begin, you'll review a new technique called "context-space mapping," which provides a structured method for sense-making across the entire context of an enterprise. Throughout the book, you'll concentrate on the routine practices that underpin each of the architecture disciplines. Working step-by-step through a real 10-day architecture project, this book explores the activities that underpin the strategy, structures and solutions in the real-time turmoil of an enterprise architect's everyday work. You'll explore how and why and when the various documents, artefacts and items of 'theory-stuff' come into the practice - all those mainstream methods, frameworks, models, metamodels and other information sources. In the end, Everyday Enterprise Architecture will help you develop the skills, judgment, and awareness to keep enhancing the value of your architectural projects. What You'll Learn Work on architectures at "business-speed" Adapt architectures for different tasks Gather, use, and manage architectural information Who This Book Is For Enterprise and business architects.

"Yabbies. Funny little things, all in their own world at the bottom of the dam. A bit like us, ain't they? Can't see a thing for all the mud in the water; bits and pieces drift down, in any old order, all out of sequence, an' we have to make sense of them as best we can." This unusual novel explores ideas about sustainability from a different angle: that we can't achieve a sustainable world without a system of law that fully supports it. To make that happen, we would need truly revolutionary change in the way we see our world: a refocus of passion from possession to purpose. In some ways, as one of the characters here explains, we may not have much choice: "The whole system is so fragile that there's a real risk it could collapse at any time, in a really big way. Those problems are inherent in the system, so to speak, so that the whole thing is held together by little more than wishful thinking." But what would happen if only some countries made that change - and others didn't? What would happen to trade, to international relations, to everyday living? How would they deal with each other's business-visitors, or tourists? Yabbies explores these themes through story-fragments, each piece as if drifting down to us through the waters of time, different characters describing their own worlds and experiences each in their own unique voice. And perhaps a little magic, too. Yabbies first appeared more than a decade ago as YABI - Yet Another Book Idea. Although it has taken many forms over the years, as an interactive website, screenplay, annotated text and more, this is its first time available as a conventional novel. This new edition includes a background section on the ideas and principles behind the story, and also a suggested timeline to link the fragments together. Author Tom Graves is best known as a writer on a broad range of non-fiction topics - from the structure of organisations to the structure of magic, and much more besides. He applies the same perceptive eye and acerbic humour to this story, using fiction to explore some of the deep-questions and 'undiscussable' themes of the present day.

Most current approaches to enterprise-architecture describe everything in terms of structure. Yet people work better with story than with structure - and people are the enterprise. As we expand the architecture towards a true whole-of-enterprise scope, we need to describe the enterprise as story. Story is everywhere in the architecture - even the enterprise itself is a story. This ground-breaking book places story at centre-stage for the architecture, itself using a narrative structure to explore the role of narrative in enterprise-architecture. Via business story-structures such as the Market-Cycle, and genres such as We Sell Certainty, it shows how stories underpin every aspect of the enterprise - and how we can use story within the architecture to enhance overall enterprise effectiveness. Topics covered include: -how to use story and narrative to assist in sensemaking for architecture -how to create engagement in the architecture through story -how to balance structure and story for better business results -how to identify and use business-story genres to guide overall architecture -how to change the organisation's relationships with its 'anti-clients' from business-risk to business-opportunity -how to use story-patterns to identify and resolve strategic business-issues -how to leverage your own experience to create stronger architecture stories If you want to create real engagement in the architecture and the enterprise, this is one book you'll definitely need. Tom Graves has been an independent consultant for more than three decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australasia, and the Americas cover a broad range of industries including banking, utilities, manufacturing, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services. The Tetradian Enterprise Architecture Series presents new developments on theory, principles and practice of enterprise architecture - moving beyond IT to the whole enterprise.

For strategists, enterprise architects and others, one of the hardest tasks is we face is mapping the enterprise in a form that creates and supports a sense of the whole as a whole. And it's a task that's often made harder by the way in which so many current model-types seem only to fragment the view ever further.This book introduces an alternate approach: we create consistency at every level by modelling the enterprise as services with the Enterprise Canvas. It's a new model-type that can be used to describe just about anything in any part and at any level of the enterprise, and that acts as a consistent frame for all the other models that we need in our architectures. Yet it's also simple enough to scribble on the back of a napkin - and engage all of our stakeholders in the enterprise-scale conversations we need. Topics covered include: - how to use architecture techniques to describe any aspect of the enterprise- how to identify the business-reasons and business-value for every activity- how to align strategy, tactics and operations to enterprise vision and values- how to identify risks and opportunities in the enterprise and its market- how to link strategy and execution via enterprise models- how to improve communication between different departments and disciplines- how to use concepts of service to enhance agility, adaptability and resilience- how to enhance efficiency and effectiveness throughout the enterpriseIf you want to understand and explain how your enterprise really works, this is one book you'll definitely need.Tom Graves has been an independent consultant for more than three decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australasia and the Americas cover a broad range of industries including banking, utilities, manufacturing, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services.

For more than a decade, enterprise architecture has been comfortably ensconced within the IT domain. Yet in many organisations, the gap between business and IT is a gaping chasm, whilst some other silos are more like separate worlds. To gain the best business benefits from architecture, it's time to move out, bridging the silos to link everything the enterprise is and does. This book provides a structured 'conversion course' for IT-architects wanting to get to grips with the much broader scope of enterprise-scale architecture. Topics covered include: -how to leverage existing skills with IT-architecture tools such as Zachman, TOGAF and PRINCE2; -how to resolve differences of structure and scope between IT-architecture and enterprise architecture; -how to adapt existing IT-centric frameworks and methodologies for this broader role; -how to align architecture with enterprise-wide governance; -how to define, create, share and update the appropriate architectural information. If you want to take your enterprise-architecture skills to a whole new level, this is one book you'll definitely need. Tom Graves has been an independent consultant for almost three decades, in knowledge management, business transformation and enterprise architecture. Also recognized as a pioneer of desktop publishing, his clients in Europe, Australia and the USA have include banking, utilities, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services.

"Many of the common concepts of power in business are so close to perfectly wrong that it's amazing any work happens at all..." The physics definition of power is 'the ability to do work'; most social definitions are closer to the ability to avoid it. This insight provides opportunities for a radical re-think of power and response-ability at work. Linking the human side of systems into the architecture of the enterprise creates workplaces that are more effective, empowering and profitable for everyone involved. This enlightening and enlivening book explains the interplay of power, property and responsibility in the business context - how it works, why it doesn't, and what to do about it. Topics covered include: - how to identify power in the workplace - both functional and dysfunctional - how to enhance responsibility and 'response-ability' at work - how to resolve differences of scale, from 'I' to 'We' to 'Us' to 'Them' - how to avoid 'power-traps' that could put the enterprise at risk - how to design systems that improve purpose-fulfilment, relationship-management and knowledge-technology in the enterprise The book includes a diagnostic checklist on power, property and responsibility, and also describes the background to other Tetradian tools and techniques such as the SEMPER whole-of-enterprise metric. If you want to include the human side of systems in your enterprise-architecture, this is one book you'll definitely need. Tom Graves has been an independent consultant for almost three decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australia and the USA have covered a broad range of industries including banking, utilities, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services.

Dowsing is a core skill throughout the 'alternative' fields, especially in healing and in earth-mysteries studies - sensing patterns and energies in the landscape to extend our understanding of the past and provide practical value in the present. Yet whilst there are many introductory texts for beginners, there has been almost nothing that tackles the deeper disciplines of dowsing - the systematic practices and processes to take your skills beyond the beginner level. This book addresses that essential need. In a lighthearted, engaging and refreshingly open style, two of the most experienced dowsers in present-day earth-mysteries research - writer Tom Graves and archaeographer Liz Poraj-Wilczynska - explain what can and does go wrong in dowsing practice, and what to do to get it right. They guide you past the pitfalls that cause so many dowsing problems, and show you how to improve the reliability of your results. You'll explore how to: - use the Four Disciplines of Dowsing - artist, scientist, mystic and magician - switch between the disciplines in seamless practice - use psychology and physiology of perception to enhance your awareness - avoid the Seven Sins of Dubious Discipline - hype, newage and the like - know how, where, when and why to use, or not use, your dowsing skills This book also introduces a new technique of deviceless dowsing, using GPS technology to map intuitive sensings and their locations at any dowsing sites. Illustrated throughout with useful anecdotes and exercises, this is one book you'll want to keep close to hand whenever you use dowsing in your work.

Enterprise-architecture is often described as part of IT, but its real scope is much wider - the structure of everything the enterprise is and does. This book introduces a new approach to tackle this broader role for whole-of-enterprise architecture, using a systematic, iterative process for architecture development. Topics include how to bridge the business/IT divide; how to link architecture with business strategy; and how to improve balance between manual, machine and IT-based processes.

All organisations strive for excellence, for improved efficiency. Yet the real 'holy grail' is sustainable excellence - which depends not merely on efficiency, but on increased effectiveness. This book introduces a suite of consistent, interrelated tools and techniques to enhance enterprise effectiveness. The tools can be used in business transformation, enterprise architecture and many other aspects of strategy development and implementation, in every type of enterprise. Topics covered include: - how to use the SEMPER diagnostic to assess the overall 'ability to do work' in any part of the enterprise - and identify automatically what to do about any highlighted areas of concern - how to use SEMPER analysis to review, re-assess and re-purpose the enterprise's strategic assets - how to use SCORE as substitute for SWOT, for quick strategic assessments that are aware of impacts on overall enterprise effectiveness - how to use Five Elements analysis to pre-empt, resolve and reduce role-related conflicts within the enterprise If you want to lead your enterprise to a whole new level of effectiveness, this is one book you'll definitely need.