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E-government has evolved from basic information provisioning to
more integrated service offerings enabling citizen-centric
services. The Handbook of Research on ICT-Enabled Transformational
Government: A Global Perspective provides comprehensive coverage
and definitions of the most important issues, concepts, trends, and
technologies within transformation stage e-government
(t-government) implementation. A significant reference source
within the technological and governmental fields, this Handbook of
Research offers theoretical and empirical studies that communicate
new insights into t-government for both researchers and
practitioners interested in the subject.
Electronic Government is continually advancing in topics such as
hardware and software technology, e-government adoption and
diffusion, e-government policy, e-government planning, management,
e-government applications, and e-government impacts. Technology
Enabled Transformation of the Public Sector: Advances in
E-Government is filled with original research about electronic
government and supplies academicians, practitioners, and
professionals with quality applied research results in the field of
electronic/digital government, its applications, and impacts on
governmental organizations around the world. This title effectively
and positively provides organizational and managerial directions
with greater use and management of electronic/digital government
technologies in organizations. It also epitomizes the research
available within e-government while exponentially emphasizing the
expansiveness of this field.
With the widespread knowledge and use of e-government, the intent
and evaluation of e-government services continues to focus on
meeting the needs and satisfaction of its citizens. E-Government
Services Design, Adoption, and Evaluation is a comprehensive
collection of research on assessment and implementation of
electronic/digital government technologies in organizations. This
book aims to supply academics, practitioners and professionals with
the understanding of e-government and its applications and impact
on organizations around the world.
E-government has become a global phenomenon through its use of
Internet technologies as a platform for exchanging information,
providing services, and transacting with citizens, businesses, and
other arms of government. E-Government Development and Diffusion:
Inhibitors and Facilitators of Digital Democracy provides a
comprehensive, integrative, and global assessment of the
e-government evolution in terms of real-life success and failure
cases. Containing research from leading international experts, this
Premier Reference Source presents concepts from contemporary and
diverse perspectives within the field.
Over the last decade governments in Europe and North America have
attempted to improve efficiency of public services through
Information and Communication Technology, commonly branded as
electronic government (e-government). Public Sector Transformation
through E-Government explores the influence that e-government has
on public sector organizations, the organizational complexities
that result, and its impact on citizens and democratic society.
This book examines e-government's potential to transform public
services from a theoretical perspective, and provides practical
examples from leading public sector institutions that have utilized
e-government as a basis to bring about change. It further
investigates the relationship between citizens and government and
how they are affected by e-government policies and programs. Aimed
at students and researchers of public administration/management and
information systems, this book serves as a welcome tool for
examining and understanding e-government and transformational
change.
Over the last decade governments in Europe and North America have
attempted to improve efficiency of public services through
Information and Communication Technology, commonly branded as
electronic government (e-government). Public Sector Transformation
through E-Government explores the influence that e-government has
on public sector organizations, the organizational complexities
that result, and its impact on citizens and democratic society.
This book examines e-government's potential to transform public
services from a theoretical perspective, and provides practical
examples from leading public sector institutions that have utilized
e-government as a basis to bring about change. It further
investigates the relationship between citizens and government and
how they are affected by e-government policies and programs. Aimed
at students and researchers of public administration/management and
information systems, this book serves as a welcome tool for
examining and understanding e-government and transformational
change.
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