Introduction to Business Management is a market-leading textbook which is used widely at both universities and universities of technology.

It is an introductory level text which provides a contextual framework of the business environment and topical themes before delving into the management functions in more detail. It also offers a broad overview of the main principles of the business functions, namely operations management, human resource management, marketing management, financial management and purchasing and supply chain management.

The new edition takes into account the changed business environment, including the advances in technology, the impact of Covid, the changing nature of work, the emphasis on sustainable development, and updated legislation. In particular, the chapters on entrepreneurship, the business environment, planning, leading, human resource management, and purchasing and supply management have been updated to reflect the current business world.

First there is the killing of the minister of energy. Then the cop investigating the murder commits suicide. Fearing a conspiracy, the minister’s lover hires pi Fish Pescado to find the killer.

Then she goes missing. And Fish is being stonewalled by the cops because in the dark shadows of Cape Town there’s another game being played out. A complex one involving Iranian agents, the theft of highly enriched uranium, the kidnapping of a top scientist, and ex-spy Vicki Kahn being bribed by her former handler to track the terrorists.

The hunt is deadly and nothing is what it seems. A sleeper has been awoken. ISIS is involved. So is the CIA. And chatter leads to talk of a dirty bomb...

Consumers can spend their money as it pleases them. But they should be aware of what they are letting themselves in for. In Buy Right, the South African National Consumer Union shares the knowledge it has gained over years of involvement in consumer affairs with concerned consumers in the country.

It offers vital advice and hints on:

• How to buy food, clothing, furniture, household appliances, toys, a car, property, etc.
• Credit; shopping at supermarkets; mail ordering
• Bank accounts and investments; house and personal loans; life and short-term insurance
• VAT; property taxes; blacklisting
• Home improvements and security
• Car and other repairs
• Health, medical services and patients' rights
• Planning for retirement
• How and where to complain (an alphabetical list of authorities is provided)
• The consumer and the Law
• Food rights

Buy Right will help you to buy astutely and with discretion, get the best value for your money and know how the law protects you.

Evil is stalking South Africa’s Sabi Sand Game Reserve. Viewers around the world are shocked when a live lockdown webcast of a safari game drive exposes them to the brutal reality of rhino poaching. A wily poacher then disappears into thin air, confounding logic and baffling ace trackers Mia Greenaway and Bongani Ngobeni.

Detective Colonel Sannie van Rensburg, still reeling from a personal tragedy, is dealing with an angry community on the border of the Kruger National Park – two young girls have been abducted and the local people fear the children have been taken for use in umuti, sinister traditional medicine practices. Umuti is also being employed by poachers, who pay healers for potions they believe will make them invisible and bulletproof.

When another young girl disappears, this time a tourist, Mia and Sannie must confront their own personal demons and challenge everything they believe, in order to follow a trail that seems to vanish at every turn.

Kapteine McKelly en Mhlanga ontmoet op die misdaadtoneel van ’n mislukte plaasaanval in Muldersdrift. Nog ’n lyk met ’n gapende linkeroogkas word gevind. Dit bring die getal slagoffers wat vanaf Februarie in die Gauteng-area met dieselfde modus operandi vermoor is op ses te staan.

Die wet van Gauteng het ’n eg verweefde Suid-Afrikaanse intrige: politieke faksiegevegte, korrupsie en geldwassery. Hoogs leesbaar, aksiebelaaid en meesleurend.

Why do the Japanese play rugby? How did Einstein help create Eskom? Who is the richest man in history?

Johan Fourie explores these questions and many more in this revised and expanded second edition of his bestseller ​Our Long Walk to Economic Freedom – an entertaining, accessible economic history spanning everything from the human migration out of Africa 100 000 years ago to the present. This enriching journey through an African-centred history reveals the roots and reasons for prosperity.

Why does one group flourish, but another continues to struggle? Do we have better lives than our ancestors? Fourie shows in his unique and engaging style why the builders of societies – rather than the burglars – ultimately win.

Family Law in South Africa, second edition, offers a clear and accessible introduction to the principles of family law in South Africa. The second edition is thoroughly updated and revised to reflect developments within the recent period, and includes a new chapter relating to surrogacy, IVF, and other forms of non-natural reproduction.

This revised edition introduces a more integral and expanded synthesis of common law and African customary law, throughout, and includes a new chapter that discusses customary law rights, responsibilities and ritual pertaining to children.

Where relevant, aspects of legal ethics, social justice, problem solving, and comparative law are foregrounded, at the appropriate level, and critical, reflective and skills-based development is supported by the text’s unique pedagogical design.

From the author of The Longest Ride and The Return comes a novel about the enduring legacy of first love, and the decisions that haunt us forever.

1996 was the year that changed everything for Maggie Dawes. Sent away at sixteen to live with an aunt she barely knew in Ocracoke, a remote village on North Carolina’s Outer Banks, she could think only of the friends and family she left behind . . . until she met Bryce Trickett, one of the few teenagers on the island. Handsome, genuine, and newly admitted to West Point, Bryce showed her how much there was to love about the wind-swept beach town—and introduced her to photography, a passion that would define the rest of her life.

By 2019, Maggie is a renowned travel photographer. She splits her time between running a successful gallery in New York and photographing remote locations around the world. But this year she is unexpectedly grounded over Christmas, struggling to come to terms with a sobering medical diagnosis. Increasingly dependent on a young assistant, she finds herself becoming close to him.

As they count down the last days of the season together, she begins to tell him the story of another Christmas, decades earlier—and the love that set her on a course she never could have imagined.

South Africa has produced some of the best batsmen in the world, with AB de Villiers and Hashim Amla dominating the recent ICC rankings. Previous teams and generations have included their own legends. But who are the greatest of them all? Following the success of their book Jacques Kallis and 12 Other great South African all rounders, Ali Bacher and David Williams now turn their attention to South Africa’s top batsmen. The book features early legends such as Herby Taylor and Dudley Nourse; the world-beating Graeme Pollock and Barry Richards, whose careers were cut short by isolation; the unshakeable Gary Kirsten and Jacques Kallis, who built the foundation of the Proteas’ postisolation success; the big-scoring captain Graeme Smith and his South African-born England counterpart Kevin Pietersen; and the swashbuckling Hashim Amla and AB de Villiers, who dominate the current game. It also considers two players who, but for apartheid, might have been their equals in the Test-match arena. South Africa’s greatest batsmen provides fascinating insights about each man’s background and career, his batting technique, and his main achievements at the crease. Based on new interviews, the book will take the reader down memory lane as former and current players reminisce about their most important innings, the bowlers they most feared and the teammates they most respected. Written by cricket legend Ali Bacher and top journalist David Williams, this is a book that no cricket fan can be without.

The girl with the dragon tattoo lives on...

Lisbeth Salander is an unstoppable force: Sentenced to two months in Flodberga women's prison for saving a young boy's life by any means necessary, Salander refuses to say anything in her own defence. She has more important things on her mind. Mikael Blomkvist makes the long trip to visit every week - and receives a lead to follow for his pains. For him, it looks to be an important expose for Millennium. For her, it could unlock the facts of her childhood. Even from a corrupt prison system run largely by the inmates, Salander will stand up for what she believes in, whatever the cost. And she will seek the truth that is somehow connected with her childhood memory, of a woman with a blazing birthmark on her neck - that looked as if it had been burned by a dragon's fire...

The tension, power and unstoppable force of The Girl Who Takes An Eye For An Eye are inspired by Stieg Larsson's Millennium trilogy, as Salander and Blomkvist continue the fight for justice that has thrilled millions of readers across the world.

From the secret SAS archives, and acclaimed author Ben Macintyre: the first ever authorized history of the SAS.

In the summer of 1941, at the height of the war in the Western Desert, a bored and eccentric young officer, David Stirling, came up with a plan that was radical and entirely against the rules: a small undercover unit that would inflict chaos and mayhem behind enemy lines. Despite intense opposition, Winston Churchill personally gave Stirling permission to recruit the toughest, brightest and most ruthless soldiers he could find. So began the most celebrated and mysterious military organisation in the world: the SAS. Now, 75 years later, the SAS has finally decided to tell its astonishing story. It has opened its secret archives for the first time, granting historian Ben Macintyre full access to a treasure trove of unseen reports, memos, diaries, letters, maps and photographs, as well as free rein to interview surviving Originals and those who knew them.

The result is an exhilarating tale of fearlessness and heroism, recklessness and tragedy; of extraordinary men who were willing to take monumental risks. It is a story about the meaning of courage.

Planning and Control Techniques incorporating PMBOK 6ed, APM BoK 6ed and the latest planning software. Project management systems approach for managing a range of projects – including industry 4.0 artificial intelligence (AI) projects.

Project Management Techniques (Third College Edition) has been written for the experienced project manager responsible for producing the project’s deliverables on time, within budget and to the required quality as outlined in the project charter. At this level, the project manager needs to know how to develop and manage a planning and control system that integrates all the team members, resources, contractors, suppliers, stakeholders and components of the project. This book will help the project manager develop decision-making skills to trade-off conflicting parameters and individual plans to enable the project to converge on an optimum project plan, build-method and execution strategy. Reporting to the project sponsor or programme manager, the project manager is appointed as the project’s single point of responsibility and authorized to use company resources as outlined in the project charter.

The new edition of 'Project Management Techniques' (Third College Edition) is aligned to:

• PMBOK 6ed
• APM BoK 6ed
• SAQA 58395 NQF 5 (mapped)

This short story collection is filled with memorable characters, intriguing plots and twist endings.

With his keen observations and insights into human nature, Mhlongo explores the things people do for each other, but also to each other. Injustice, corruption, love and desire are just some of the aspects of human interaction featured here.

A family refuses to leave when the bank repossesses their house; stalking has an unexpected outcome; a desensitised morgue manager is spooked; and more!

DCI Vera Stanhope returns in The Darkest Evening, the ninth novel in Sunday Times bestseller Ann Cleeves' enduringly popular series.

Driving home during a swirling blizzard, Vera Stanhope's only thought is to get there quickly. But the snow is so heavy, she becomes disoriented and loses her way. Ploughing on, she sees a car slewed off the road ahead of her. With the driver's door open, Vera assumes the driver has sought shelter but when she inspects the car she is shocked to find a young toddler strapped in the back seat. Afraid they will freeze, Vera takes the child and drives on, arriving at Brockburn, a run-down stately home she immediately recognizes as the house her father Hector grew up in.

Inside Brockburn a party is in full swing, with music and laughter to herald the coming Christmas. But outside in the snow, a young woman lies dead and Vera knows immediately she has a new case. Could this woman be the child's mother, and if so, what happened to her?

A classic country house mystery with a contemporary twist, Ann Cleeves returns with a brilliant Vera novel to savour.

Durban North, 1997. Following two shocking and insidious incidents of violence, nineteen-year-old Mary Da Costa is flying to Auckland ahead of her parents to make a new start. She is riddled with reservations – New Zealand is where her late brother was supposed to move – and all she really wants to do is keep to herself and work on her art.

On arrival, Mary comes under the wings of the South African ex-pat community, struggling with its own tensions between homesickness and belonging. Finding work at a local dairy, she meets self-appointed Māori leader Nepukaneha Cooper – Buck, as he’s better known. He and his family have some history with these rugby-mad lovers of apartheid, even more now that they’re encroaching on his turf. If only he had the means to fight them off and realise his life-long dream of establishing a marae on the beautiful strip of coast he has always called home.

Meanwhile, adrift between past and present, Mary is forced to dig deep in order to find her own truths and place in the world.

Nick Mulgrew’s long-awaited debut novel – of grand metaphors, silences, absences, and two cities and countries in flux – is a delightfully innovative, surprising, and warm-hearted meditation on family, loss, and home, as well as a deft examination of dislocation, dispossession, and the cultural blind spots of two very different (and in some ways similar) communities.

Free Fall recounts how and why the present education crisis has become the leading cause for black university students in South Africa. Probing deep beneath the surface of the crisis, the book reveals uncomfortable truths about colonial- and apartheid-era education, and traces the tangled web of connections between foreign and South African business interests, the apartheid government, and the role of universities in propping up a white elite and co-opting a subservient black class to their cause.

It brings to life the people and ideas that, over a century-and-a-half, have created a perfect storm for the present crisis in South African higher education. Malcolm Ray combines intellectual rigour with the intimacy of narrative non-fiction, introducing readers to the main protagonists since the end of slavery in 1834, through the rise of missionary education as an instrument of indoctrinating and subjugating black people, and into the apartheid era. Beyond apartheid, the book details how policy blunders by the democratic government since 1994 have conspired with the past to fuel South Africa’s slide into increasing economic and social disarray.

It is the story of the failure of South Africa's democratic government to deal with major fault lines fissuring higher education, and the circumstances that led to the #RhodesMustFall and #FeesMustFall movements. The book ends on a high note, answering the question: ‘What now?’ This book aims to be the beginning of the solution.

Is South Africa's democracy consolidating or is it part of the third wave of democratic reversals? Do you understand the structure and functions of the various spheres of the South African government and the importance of the 1996 Constitution? What role did women play in the South African journey to democracy? What are the socio-economic contexts of political life in South Africa? Why were civil society, the independent media and the Public Protector so important for South African society during the nine years of state capture? How has the political landscape changed in South Africa following the 2019 national elections?

South African Politics: An Introduction 2e provides an overview of political and socio-economic developments in South Africa, spanning from apartheid and the liberation history, the negotiated transition to the process of democratisation, to the recent state capture and the 2019 national elections. Written by respected country-expert academics using accessible language, the book focuses on political institutions, socio-economic contexts, and political culture, all within the framework of democratic development.

From the author of When God was a Rabbit and Tin Man, Still Life is a big-hearted story of people brought together by love, war, art and the ghost of E.M. Forster.

We just need to know what the heart’s capable of, Evelyn.
And do you know what it’s capable of?
I do. Grace and fury.

1944, in the ruined wine cellar of a Tuscan villa, as the Allied troops advance and bombs fall around them, two strangers meet and share an extraordinary evening together.

Ulysses Temper is a young British soldier, Evelyn Skinner is a sexagenarian art historian and possible spy. She has come to Italy to salvage paintings from the wreckage and relive memories of the time she encountered EM Forster and had her heart stolen by an Italian maid in a particular Florentine room with a view.

These two unlikely people find kindred spirits in each other and Evelyn’s talk of truth and beauty plants a seed in Ulysses’ mind that will shape the trajectory of his life – and of those who love him – for the next four decades.

Moving from the Tuscan Hills and piazzas of Florence, to the smog of London’s East End, Still Life is a sweeping, joyful, richly-peopled novel about beauty, love, family and fate.

The definitive book to help you achieve new dimensions of stress-free living from the master of modern meditation Deepak Chopra.

For the last 30 years, Deepak Chopra has been at the forefront of the meditation revolution in the West. Total Meditation is the culmination of his teachings, a complete exploration of the physical, mental, relational and spiritual benefits that these profound practices can bring. With his signature clarity, Chopra guides readers on how to cultivate a clear vision, heal suffering from the mind and body and help recover who you really are.

Bringing together groundbreaking new research on meditation and its benefits Total Meditation offers a daily program of meditations to help revolutionize every aspect of our lives.

Administrative Justice in South Africa 2e offers a clear, comprehensive and applied explanation of the principles and framework of administrative justice in South Africa. The text addresses both judicial and non-judicial means for control and enforcement, as well as procedural aspects of administrative law. Practical in its approach, the text provides valuable focus on the application of principles in case law, problem-solving methodology and specific procedural aspects of administrative justice.

The second edition includes a new, unique chapter that considers the implications of administrative justice for the creation of administrative mandates, as opposed to mere control of administrative action once taken, thus employing administrative justice in a more proactive manner.

The text offers a clear pedagogical framework that develops independent, critical and reflective engagement with the subject matter. A strong conceptual and enquiring approach enriches knowledge and engages re aders in an interactive, topical and challenging manner. Additional, high-value educational resources support learning and teaching, further assisting students to develop the academic skills required to master their studies.

Major, ongoing change is the distinguishing characteristic of the business environment worldwide and it affects how contemporary organisations operate and deal with change. Organisations still need to do more with less. In addition, they need to provide for the needs of customers who, with more exposure to local and global markets, have higher expectations relating to the cost, quality, speed and innovation of the services and products they purchase from these organisations.

Due to this global need for managing change, ‘new’ forms of organisation are replacing the ‘old’ traditional bureaucracy and presenting managers with unique challenges. Thus managers of contemporary organisations need to take a holistic view of the changes in their environments and need to apply a completely new set of skills.

The approach towards contemporary management principles offered in this publication integrates discussions on vital managerial competencies and skills with information on traditional and essential managerial concepts that have been effective in the past and are still effectively used today in many business organisations.

The emphasis is on the vital role of human resources in the success of an organisation and the need for modern managers to self-actualise and embrace the practice of life-long learning.

#1 New York Times bestselling author Janet Evanovich returns with the launch of a blockbuster new series that blends wild adventure, hugely appealing characters, and pitch-perfect humour, proving once again why she's 'the most popular mystery writer alive' (New York Times).

Lost something? Gabriela Rose knows how to get it back. As a recovery agent, she's hired by individuals and companies seeking lost treasures, stolen heirlooms, or missing assets of any kind. She's reliable, cool under pressure, and well trained in weapons of all types. But Gabriela's latest job isn't for some bamboozled billionaire, it's for her own family, whose home is going to be wiped off the map if they can't come up with a lot of money fast. Inspired by an old family legend, Gabriela sets off for the jungles of Peru in pursuit of the Ring of Solomon and the lost treasure of Cortez. But this particular job comes with a huge problem attached to it - Gabriela's ex-husband, Rafer. It's Rafer who has the map that possibly points the way to the treasure, and he's not about to let Gabriela find it without him. Rafer is as relaxed as Gabriela is driven, and he has a lifetime's experience getting under his ex-wife's skin. But when they aren't bickering about old times the two make a formidable team, and it's going to take a team to defeat the vicious drug lord who has also been searching for the fabled ring. A drug lord who doesn't mind leaving a large body count behind him to get it.

The Recovery Agent marks the start of an irresistible new series that will have you clamoring for more and cheering for the unstoppable Gabriela Rose on every page.

Paedyn Gray and Kai Azer return to the Kingdom of Ilya... ​
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And Paedyn has a life-altering choice to make. Whatever she decides will determine her fate – and the fate of those around her – forever. ​
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In the ultimate battle of love and loyalty, who wins?
 
Be swept away by the conclusion to the smash hit, dagger-to-the-throat romantasy trilogy.

One day a man arrives in town. Unassuming. Quiet. The assassin known as Victor is hiding out in a small motel in Canada after a job across the border. A few days laying low and he'll be gone and leave no trace behind.

He doesn't count on getting to know a mother and her boy who reminds him of his own troubled childhood. When both vanish, only Victor seems to notice. Once he starts looking for them, he finds himself at odds with the criminals who own the town.

They want him gone. Only Victor's going nowhere until he discovers the truth and to them he's just a quiet man asking the wrong questions.

But that quiet man is a dangerous man.

The heartwarming and hilarious new novel by the author of cherished bestsellers, The Single Ladies of Jacaranda Retirement Village and The Great Escape from Woodlands Nursing Home

The Marjorie Marshall Memorial Cafeteria has been serving refreshments and raising money at the hospital for over fifty years, long after anybody can remember who Marjorie Marshall actually was. Staffed by successive generations of dedicated volunteers, the beloved cafeteria is known as much for offering a kind word and sympathetic ear (and often unsolicited life advice) as for its tea and buns.

Stalwart Hilary has worked her way up through the ranks to Manageress; Joy has been late every day since she started as the cafeteria's newest recruit. She doesn't take her role as 'the intern' quite as seriously as Hilary would like but there's no doubt she brings a welcome pop of personality. Seventeen-year-old Chloe, the daughter of two successful surgeons, is volunteering during the school holidays because her mother thinks it will look good on her CV.

Chloe is at first bewildered by the two older women but soon realises they have a lot in common, not least that each bears a secret pain. When they discover the cafeteria is under threat of closure, this unlikely trio must band together to save it.