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Books > Social sciences > Politics & government > Political control & freedoms
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Making Bureaucracy Work - Norms, Education and Public Service Delivery in Rural India (Hardcover)
Loot Price: R2,631
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Making Bureaucracy Work - Norms, Education and Public Service Delivery in Rural India (Hardcover)
Series: Cambridge Studies in the Comparative Politics of Education
Expected to ship within 12 - 17 working days
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What makes bureaucracy work for the least advantaged? Across the
world, countries have adopted policies for universal primary
education. Yet, policy implementation is uneven and not well
understood. Making Bureaucracy Work investigates when and how
public agencies deliver primary education across rural India.
Through a multi-level comparative analysis and more than two years
of ethnographic field research, Mangla opens the 'black box' of
Indian bureaucracy to demonstrate how differences in bureaucratic
norms - informal rules that guide public officials and their
everyday relations with citizens - generate divergent
implementation patterns and outcomes. While some public agencies
operate in a legalistic manner and promote compliance with policy
rules, others engage in deliberation and encourage flexible
problem-solving with local communities, thereby enhancing the
quality of education services. This book reveals the complex ways
bureaucratic norms interact with socioeconomic inequalities on the
ground, illuminating the possibilities and obstacles for
bureaucracy to promote inclusive development.
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