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Applications of Cognitive Work Analysis (Hardcover)
Loot Price: R2,823
Discovery Miles 28 230
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Applications of Cognitive Work Analysis (Hardcover)
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Total price: R2,843
Discovery Miles: 28 430
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Despite continued interest in Cognitive Work Analysis (CWA)
techniques for the analysis and design of complex, human-technology
systems, few published accounts exist that document all of the five
recommended phases of CWA in real world applications. Delineating a
work-centered conceptual framework that guides the design of
technology, Applications of Cognitive Work Analysis provides the
understanding necessary to apply these robust techniques to real
world, large scale system design problems in a variety of domains.
The book provides a complete CWA analysis for a complex, simulated
air traffic control environment and a three phase analysis of an
actual healthcare system. It includes detailed applications of work
domain, control tasks, and strategies analysis for systems
including military command and control, transportation, and
emergency management. The contributors present discussions and
examples of techniques drawn from research and design traditions
other than CWA that can be used to complement and enrich CWA
analyses in areas of social and organization analysis, and
knowledge and skills analysis. They emphasize important theoretical
and application oriented advances in CWA related to the integration
of CWA within a larger system design. The concluding chapter
examines the progress of CWA as a cognitive engineering tool, then
outlines its theoretical underpinnings and a path for the future of
this approach. The book demonstrates how these methods can be
applied in complex, real world design contexts, subject to
constraints of cost, time, and information. It shows the how, when,
and where CWA techniques can be integrated into the systems
engineering design process and provides concrete evidence for the
value that the CWA approach provides in every domain.
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