Chatbot Research and Design - 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers (Paperback, 1st ed. 2021)

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

General

Imprint:	Springer Nature Switzerland AG
Country of origin:	Switzerland
Series:	Information Systems and Applications, incl. Internet/Web, and HCI, 12604
Release date:	February 2021
First published:	2021
Editors:	Asbjorn Folstad • Theo Araujo • Symeon Papadopoulos • Effie L.-C. Law • Ewa Luger • Morten Goodwin • Petter Bae Brandtzaeg
Dimensions:	235 x 155mm (L x W)
Format:	Paperback
Pages:	219
Edition:	1st ed. 2021
ISBN-13:	978-3-03-068287-3
Categories:	Books > Computing & IT > General theory of computing > General Books > Computing & IT > Computer communications & networking > General Books > Computing & IT > Applications of computing > Artificial intelligence > Natural language & machine translation
LSN:	3-03-068287-0
Barcode:	9783030682873

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