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Chatbot Research and Design - 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers (Paperback, 1st ed. 2021)
Loot Price: R1,469
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Chatbot Research and Design - 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers (Paperback, 1st ed. 2021)
Series: Information Systems and Applications, incl. Internet/Web, and HCI, 12604
Expected to ship within 10 - 15 working days
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This book constitutes the proceedings of the 4th International
Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which
was held during November 23-24, 2020, hosted by the University of
Amsterdam. The conference was planned to take place in Amsterdam,
The Netherlands, but changed to an online format due to the
COVID-19 pandemic.The 14 papers included in this volume were
carefully reviewed and selected from a total of 36 submissions. The
papers in the proceedings are structured in four topical groups:
Chatbot UX and user perceptions, social and relational chatbots,
chatbot applications, and chatbots for customer service. The papers
provide new knowledge through empirical, theoretical, or design
contributions.
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