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Quality in Higher Education (Paperback)
Loot Price: R1,652
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Quality in Higher Education (Paperback)
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The concept of quality in higher education is by no means a new
one. By one set of definitions or another, colleges and
universities throughout the world have always held the pursuit of
excellence as their primary goal. Why then has the quality
approach, developed and popularized in industry, and how
increasingly applied in health care and government, receiving so
much attention in higher education at this moment? What does this
perspective add to the approaches to excellence with which they
have long embraced?These are the two primary questions that this
book seeks to address. Chapters and contributors include: "The New
Productivity" by Peter F. Drucker; "World War n and the Quality
Movement" by J. M. Juran; "The Quality Approach to Higher
Education: Context of Concepts for Change" by Brent Ruben; "The Big
Questions in Higher Education Today" by L. Edwin Coate; "An
American Approach to Quality" by Marilyn R. Zuckerman and Lewis J.
Hatala; "Quality hi Higher Education: Critical Issues in Definition
and Assessment" by Brent Ruben; and "Ten Areas for Future Research
in Total Quality Management" by A. Blanton Godfrey. The volume is
graced with an opening essay by Francis L. Lawrence, president of
Rutgers University.Higher education is in the public spotlight
today due to the many challenges it now faces: rising tuition
costs; frustration about a tight job market for graduates; calls
for increased faculty productivity; concerns about political
correctness; and criticisms regarding the use of grant and research
funds, among others. Quality in Higher Education is a particularly
timely book that will greatly benefit educators, university
administrators, students, and sociologists, and all those who are
interested in higher education today.
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