Does IT spending really boost bank performance? It is widely
accepted that technological developments have had a major impact on
reshaping both front- and back-office operations, but there still
remains some doubt as to whether the massive spending on IT by
banks has improved performance or productivity in this sector.
Elena Beccalli provides a useful insight into the effects of IT
investments on European bank performance, drawing on new empirical
evidence that academics, bankers, and IT consultants alike will
find to be a fascinating contribution to this ongoing strategic
debate.
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