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Books > Social sciences > Politics & government > Central government > Central government policies
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The Two Hundred Million Pound Strike - The 2003 British Airways Walkout (Paperback, New edition)
Loot Price: R1,276
Discovery Miles 12 760
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The Two Hundred Million Pound Strike - The 2003 British Airways Walkout (Paperback, New edition)
Series: Trade Unions. Past, Present and Future, 26
Expected to ship within 12 - 17 working days
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Donate to Against Period Poverty
Total price: R1,296
Discovery Miles: 12 960
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This book describes and analyses the 2003 British Airways (BA)
Customer Service Agents' (CSA) 24-hour unofficial strike. It
examines the lead up to the dispute, in which negotiations failed
to reach an agreement over the launch of BA's Automatic Time
Recording and Integrated Airport Resource Management systems,
before focusing on the dispute itself and its eventual resolution.
Central to the book is the question: why did a group of union
members, the majority of whom were young women, become so incensed
at an imposed change to their working practices that they took
unofficial strike action? This they did in the knowledge that they
could all have been legally dismissed. In analysing the strike, the
book explores why BA's management imposed such a controversial
change to working practices on the company's busiest weekend of the
year. A decision which, allegedly, cost the company
two-hundred-million pounds, tarnished its reputation, and saw
numerous senior managers lose their jobs. How and why the CSAs'
three trade unions (the GMB Union, the Transport and General
Workers Union and Amicus) reacted in such different ways to the
unofficial strike, and then behaved so differently in the
subsequent negotiations, is also central to this study.
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