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Books > Medicine > General issues > Health systems & services > Hospital administration & management
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Resilient Health Care (Paperback, New Ed)
Loot Price: R1,655
Discovery Miles 16 550
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Resilient Health Care (Paperback, New Ed)
Series: Ashgate Studies in Resilience Engineering
Expected to ship within 12 - 17 working days
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Health care is everywhere under tremendous pressure with regard to
efficiency, safety, and economic viability - to say nothing of
having to meet various political agendas - and has responded by
eagerly adopting techniques that have been useful in other
industries, such as quality management, lean production, and high
reliability. This has on the whole been met with limited success
because health care as a non-trivial and multifaceted system
differs significantly from most traditional industries. In order to
allow health care systems to perform as expected and required, it
is necessary to have concepts and methods that are able to cope
with this complexity. Resilience engineering provides that capacity
because its focus is on a system's overall ability to sustain
required operations under both expected and unexpected conditions
rather than on individual features or qualities. Resilience
engineering's unique approach emphasises the usefulness of
performance variability, and that successes and failures have the
same aetiology. This book contains contributions from acknowledged
international experts in health care, organisational studies and
patient safety, as well as resilience engineering. Whereas current
safety approaches primarily aim to reduce or eliminate the number
of things that go wrong, Resilient Health Care aims to increase and
improve the number of things that go right. Just as the WHO argues
that health is more than the absence of illness, so does Resilient
Health Care argue that safety is more than the absence of risk and
accidents. This can be achieved by making use of the concrete
experiences of resilience engineering, both conceptually (ways of
thinking) and practically (ways of acting).
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