Leadership in Health Services Management provides all healthcare professionals with the information necessary to lead with commitment and strive towards a clear vision of health for all. It guides readers through crucially important issues such as vision, strategic thinking, confidence, negotiation and knowledge management in health services. Now in its third edition, this book has been updated to contain original research on the topic of self-leadership, a theme that is interwoven throughout the text. In addition, there is a focus on the application of leadership theories for postgraduate readers studying for a Master's certificate in nursing management or tutored Master's degree according to the new guidelines of the SAQA qualifications for postgraduate studies. In all new South African curricula and programmes, the research component has been prioritised and therefore this edition features a chapter on research proposals. Recommended for: Nursing students undertaking the diploma or degree course. Post-basic /Honours students.

The unit manager must be able to deal with a wide range of tasks in the course of the day. These could range from compiling a duty roster, writing a unit procedure, compiling an emergency plan, preparing an annual budget or answering a legal question. The unit manager must also be able to manage a team of healthcare professionals, be able to lead and motivate the team, and organise the unit so that it functions effectively and in line with the institution's vision and mission. In addition, the unit manager must be able to keep control of supplies and equipment in the unit, which must be kept in good working order and replaced when necessary. All of these aspects are covered in Introduction to health services management for the unit manager, fourth edition.

This groundbreaking Handbook brings together the two timely subject matters of political economy of health and health care into one comprehensive book. Containing up-to-date discussions on these key topics, it provides an interdisciplinary approach and a better understanding of health policy making. Highlighting the key theoretical and empirical debates in academia and policy across a variety of scholarly groups, this Handbook shows the differing methods and principles applied while sharing the common goal of understanding the institutional mechanisms, constraints and determinants that influence decision-making. Split into six thematic parts, the expert contributors discuss the design of health care systems, political markets, financing and policy reforms, and healthcare during pandemics, as well as providing insightful lessons to be learnt for the future. Scholars and professionals interested in an in-depth state-of-the-art companion to the main issues under discussion of the effects of the design in our health systems, along with the constraints that they face, will find this Handbook an excellent resource.

Dimensions of Healthcare Management is the well-known and established source of management information healthcare professionals have come to trust. This edition has been thoroughly revised to include the latest information in the field, and updated legislation has been updated. The text applies universal principles and components of management and leadership, as well as popular modern theories and approaches, to the healthcare environment. There is in-depth focus on human resources issues, such as recruitment, staff development, leadership, absenteeism, motivation and staff turnover.

This updated and improved edition of Healthcare Service Management presents the latest best practice guidelines related to the management of a healthcare organisation. The text examines those aspects of management that are specific to healthcare institutions, including health-related legislation, common law, and ethics. In addition to fulfilling the needs of the nursing student and lecturer, it will serve as a reference on healthcare service management for any practising manager.

Medical terminology for students of the health professions offers a systematic approach to explaining terminology to entry-level students of the health sciences, including students of medicine, dentistry, nursing, dietetics, occupational therapy, radiography, human movement sciences, speech-language pathology and audiology, and veterinary sciences. The focus of this book is on terms and study texts with clinical relevance that are commonly used in health and veterinary sciences practice, and the textbook includes exercises to further facilitate students' comprehension of medical terminology. This book has six sections. The first contains an introductory chapter, followed by eight vocabulary chapters in section II, and six chapters on systems of the body in section III. A chapter is also included (in section IV) on veterinary science terminology for students of that profession. Section V deals with medical terms in context. Section VI contains lists of eponyms, term parts (with both their English and Afrikaans meanings), abbreviations (used in pharmaceutical prescriptions) as well as a comprehensive word list of medical terms. This book is designed in such a way that students who study this text over a period of 14 weeks will be well equipped to analyse and understand most medical terms. It will enable students to understand and use the highly technical terminology of the health and related sciences with confidence during their studies and professional careers.

We can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization's DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage innovation to help fulfill the promise of healthcare information technology in enabling superior business and clinical outcomes.

The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability. Expert contributors analyze both existing methods and new developments in healthcare management, through topics including healthcare marketing and customer service, managing human resources and organizational stakeholders, strategic and business planning, high-reliability organizations, and health informatics. The result is a well-rounded collection of strategies to enhance healthcare quality, with emphasis on factors that promote organizational excellence. This Handbook will be invaluable to students in both master and doctoral healthcare management programs, as well as faculty and health services researchers, practitioners in both private and public sectors, policy-makers, and public administrators. Contributors: A. Beardsley, J.W. Begun, N. Borkowski, B.K. Breland, K. Darr, C. Deschamp, E.W. Ford, M.D. Fottler, L.H. Friedman, J. Gill, P.K. Howse, T.R.Huerta, J.C. Hyde, R. Kemp, D. Malvey, A.S. McAlearney, N. Menachemi, C. Molinari, H. Nguyen, S.J. O'Connor, P.A. Paustian, A. Raffenaud, S. Rahurkar, S. Ruff, C.J. Sampson, D.J. Slovensky, D.G. Smith, P.L. Spath, W.L. Tarver, M. Thygeson, J.M. Trimm, J.G. Van Matre, C.F. Wainwright, J.H. Willig, T. Yeung, T. Zhang

In the 1970s and 1980s almost 5,000 people in the UK contracted HIV or hepatitis C after being infected by contaminated NHS blood products, including the notorious Factor VIII, yet no organisation or individual has ever been held to account. So far, more than 2,800 are known to have died, while tens of thousands more lives have been destroyed in the families of those affected. Caroline Wheeler has been reporting on this scandal - the worst treatment disaster in the history of the NHS - for over two decades. She has been integral to the campaign for justice for the victims and their families, and played a pivotal role in persuading Prime Minister Theresa May to agree to the infected blood inquiry in 2019, the findings of which are expected to be published in summer 2023. Death in the Blood will be based on thousands of government documents, court and inquiry transcripts, plus interviews with prime ministers, cabinet ministers, Downing Street advisers, senior civil servants, doctors, and above all the victims and their families whose personal testimony forms the beating heart of this book.

Project Management for Healthcare, Second Edition covers the significant changes in both the direction of healthcare and the direction of project management. The most significant change in healthcare is the prevalence of online data and the need for its protection. The book explains how data can be protected during a project's lifecycle. The most significant change in project management is Agile, and a new chapter covers how Agile can be applied to projects in healthcare. This new edition also covers green technology and sustainability. Exploring the discipline of project management from the perspective of the healthcare, the book dissects the project process and covers the management skills required to successfully manage a project. By defining a project to include the tools and techniques required, the book shows how to successfully deliver a project from identifying stakeholders and developing and gaining consensus on requirements to constructing a project plan. It also covers in detail the skills required to successfully manage project stakeholders and team members. At times, healthcare personnel may have to work with program management, or may even be part of program management and must interact with pharmaceutical companies and medical device manufacturers. This book covers program management and how it relates to the healthcare industry and some of the project processes used by those companies involved in pharmaceuticals and manufacturers of medical devices. By giving an inside look at the processes used, the book gives an understanding of how those companies bring their products to market and how to adapt those processes for their own benefit. Managing healthcare projects using the discipline of project management is a skill that can help healthcare professionals better utilize limited resources, both human and monetary, and ensure the highest possible quality of care to meet or exceed their stakeholders' expectations. Project Management for Healthcare, Second Edition shows how to use the discipline of project management to achieve those goals successfully.

Healthcare Informatics: Improving Efficiency and Productivity examines the complexities involved in managing resources in our healthcare system and explains how management theory and informatics applications can increase efficiencies in various functional areas of healthcare services. Delving into data and project management and advanced analytics, this book details and provides supporting evidence for the strategic concepts that are critical to achieving successful healthcare information technology (HIT), information management, and electronic health record (EHR) applications. This includes the vital importance of involving nursing staff in rollouts, engaging physicians early in any process, and developing a more receptive organizational culture to digital information and systems adoption. We owe it to ourselves and future generations to do all we can to make our healthcare systems work smarter, be more effective, and reach more people. The power to know is at our fingertips; we need only embrace it. -From the foreword by James H. Goodnight, PhD, CEO, SAS Bridging the gap from theory to practice, it discusses actual informatics applications that have been incorporated by various healthcare organizations and the corresponding management strategies that led to their successful employment. Offering a wealth of detail, it details several working projects, including: A computer physician order entry (CPOE) system project at a North Carolina hospital E-commerce self-service patient check-in at a New Jersey hospital The informatics project that turned a healthcare system's paper-based resources into digital assets Projects at one hospital that helped reduce excesses in length of stay, improved patient safety; and improved efficiency with an ADE alert system A healthcare system's use of algorithms to identify patients at risk for hepatitis Offering the guidance that healthcare specialists need to make use of various informatics platforms, this book provides the motivation and the proven methods that can be adapted and applied to any number of staff, patient, or regulatory concerns.

Discover today's most complete, easy-to-use medical coding guide, written specifically for beginning coders. Green's best-selling 3-2-1 CODE IT!, 7E presents the latest updates for ICD-10-CM, ICD-10-PCS, CPT (R) and HCPCS Level II coding sets, conventions and guidelines. Focused examples, understandable language and clearly defined terms help you master each concept, while extensive exercises, reviews and coding cases let you practice concepts and prepare to earn coding credentials. This well-organized, intuitive approach begins with diagnosis coding before progressing to more in-depth instruction on coding procedures and services. You'll find clear coverage of both ICD-10 code sets with separate, thorough chapters on inpatient and outpatient coding. HCPCS level II and CPT coding are also covered in separate chapters. In addition, MindTap interactive digital tools further reinforce the coding skills you need for success.

Essential medical codes of the Diagnostic and Statistical Manual of Mental Health Disorders 5-TR at your fingertips in 6 laminated pages. Succinctly written by author Rona Bernstein, PsyD to cover the most used codes and core of the DSM. The previous version of this quick reference guide (before this TR version) was a best seller on Amazon and was highly praised. Customers say it is invaluable for those in medical coding and billing for mental health. The value at this price is unbeatable so add this tool to your library to make finding common codes easy until you are seasoned and have them memorized. 6-page laminated guide includes medical codes for common disorders including: Neurodevelopmental Disorders Schizophrenia Spectrum & Other Psychotic Disorders Bipolar & Related Disorders Depressive Disorders Anxiety Disorders Obsessive-Compulsive & Related Disorders Trauma- & Stressor-Related Disorders Dissociative Disorders Somatic Symptom & Related Disorders Sleep-Wake Disorders Feeding & Eating Disorders Sexual Dysfunctions Elimination Disorders Disruptive, Impulse-Control & Conduct Disorders Gender Dysphoria Substance-Related & Addictive Disorders Neurocognitive Disorders Personality Disorders Paraphilic Disorders Other Mental Disorders & Additional Codes Medication-Induced Movement Disorders & Other Adverse Effects of Medication Other Conditions That May Be a Focus of Clinical Attention

The best source for cutting-edge insights into AI in healthcare operations AI in Healthcare: How Artificial Intelligence Is Changing IT Operations and Infrastructure Services collects, organizes and provides the latest, most up-to-date research on the emerging technology of artificial intelligence as it is applied to healthcare operations. Written by a world-leading technology executive specializing in healthcare IT, this book provides concrete examples and practical advice on how to deploy artificial intelligence solutions in your healthcare environment. AI in Healthcare reveals to readers how they can take advantage of connecting real-time event correlation and response automation to minimize IT disruptions in critical healthcare IT functions. This book provides in-depth coverage of all the most important and central topics in the healthcare applications of artificial intelligence, including: Healthcare IT AI Clinical Operations AI Operational Infrastructure Project Planning Metrics, Reporting, and Service Performance AIOps in Automation AIOps Cloud Operations Future of AI Written in an accessible and straightforward style, this book will be invaluable to IT managers, administrators, and engineers in healthcare settings, as well as anyone with an interest or stake in healthcare technology.

First published in 1925, this book explores public health and its administration. It looks at both local and central health administration and surveys the various departments including The Board of Education and The Home Office. The book discusses motives, principles, and results of reform in the sector and gives a history of public health services. Other chapters include those on public health as a career, poor law and public health administration, and health insurance.

-a short handbook designed for practical use by business owners to ensure they act in a professional, ethical and informed way around cybersecurity -first resource of its kind for coaches and therapists

'This book provides the background and practical guidance for all those of us who face challenges for the way we handle medical records. Written by a lawyer and a clinical informatician it provides the fusion between the legal issues and the practical clinical ones. There are clear explanations of the current legal framework, set in the context of real-world applications; the more complex issues that have a significant impact on Policy are also dealt with in depth. The background to 'consent' and the impact that implied and explicit consent can have on the way records are collect and used is particularly well covered. This book has many audiences, all of whom will gain from the easily accessible information within it. Caldicott guardians, research ethics committee members, and all those researchers and clinicians who need to analyze patient information will have a particular need for this handbook. Patients and the public should use it to understand how their healthcare information is protected and used. Its arrival could not have come at a better time' Sir John Pattison, Former Director of Research, Analysis and Information, Department of Health, England.

This Handbook expertly instructs the reader on how to conduct applied health research across a number of disciplines. Particularly aimed at postgraduate health researchers and students of applied health research, it presents and explains a wide range of research designs and other contemporary issues in applied health research. Focusing on learning outcomes, it takes the reader from underpinning epistemological, ontological and methodological considerations through to the key features of highlighted research designs and how to apply these in practice. In so doing, the experienced group of authors guides the reader in the choice of design for their own studies. They both examine the underpinning paradigmatic questions that guide important design choices and also explore the practical considerations that have to be taken into account when conducting research in this field. This book covers a range of designs from different traditions and also points readers to the key literatures in their areas of interest. Master's students across a range of disciplines will find this book invaluable and it will also be an essential reference tool for PhD students and new researchers in applied health research. Contributors include: F. Ahmed, H. Aveyard, S. Baines, A. Bingley, S. Brearley, G. Chatzidamianos, M. Collins, A. Dodd, M. Edwards, N. Fisher, I. Fletcher, T. Gatrell, A. Grinyer, E. Halliday, C. Murray, R.J. Parker, G. Perez Algorta, N. Preston, S. Reilly, J. Simpson, C. Thomas, S. Varey, C. Walshe, D. Wilde

Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change.

This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as:

• interorganisational and interprofessional working
• leadership
• responding to the needs of service users
• the service environment
• accountability and risk
• working with a budget
• standards and quality
• managing change.

The authors explore how managers can make a real and positive difference to the work of organisations providing health and social care. They consider what effectiveness means in managing care services, the values that underpin the services, the roles of leaders and managers in developing high-quality service provision, and the necessary skills and systems to enable service users to contribute to planning and evaluation.

Managing in Health and Social Care is a practical textbook for students of management in health and social care, whether at undergraduate or postgraduate level. It includes case studies with textual commentary to reinforce learning, activities, key references and clear explanations of essential management tools and concepts.

The first edition of this book was published in association with The Open University for the Managing Education Scheme by Open Learning (MESOL)

It is ironic that those whose job it is to save lives often find themselves injured in the course of performing their duties. In fact, according to the Bureau of Labor Statistics, healthcare workers have higher injury rates than agriculture workers, miners, and construction workers. The Handbook of Modern Hospital Safety, Second Edition covers exposure paradigms and offers solutions and models of protection for these individuals, presenting the latest science and intervention strategies that have proven successful in the scientific community. Extensively revised, this second edition explores a host of hazardous conditions that are faced by healthcare workers in today's hospitals, including: * infection and infectious diseases * back injuries * needlesticks * workplace violence * slip, trip, and fall injuries * ergonomic issues * electrocautery smoke * toxic drugs * ethylene oxide * aldehydes * pentamidine * ribavirin In this long-awaited update to William Charney's seminal work, experts from leading hospitals, universities, and health organizations explore these health risks and suggested preventive measures, discuss recent research and new information on technology to protect workers, cover new legislation and regulations, and provide insight into the philosophy of creating a safe hospital culture.

This book examines the current social crisis in American medicine. The authors, two well-known sociologists, search out--and find--the roots of this crisis in three areas: the organization of the hospital, the attitudes of the hospital toward its patients, and the relationship of hospitals to one another.

Rosengren and Lefton apply the latest theories of organization to each of these areas and give special attention to the urgent need for more and better organization of medical care as well as to new ways of delivering it. In doing so they carry out a sociological examination of today's hospital that is of far broader scope than has been achieved until now.

By combining a summary of sociological research on hospitals with a new theoretical approach to relevant patterns of organization the authors make available a readable book of immediate usefulness not only to researchers and scholars but also to students and teachers in medical sociology, hospital administration, and community organization as well as in social science courses offered in medical schools and schools of nursing.

"William R. Rosengren" is emeritus professor of sociology. He has been a Senior Research Fulbright Scholar at Aberdeen Medical School and a research sociologist at a children's psychiatric hospital. He has published numerous scholarly articles and is co-editor and a contributor to "Organizational Membership."

"Mark Lefton" was professor in the department of sociology and anthropology at Case Western Reserve University. He has headed research projects for the U.S. Public Health Service and the National Institute of Mental Health. Co-author of "Women after Treatment," he has co-edited and contributed to several books in related fields.

Healthcare Data Analytics and Management help readers disseminate cutting-edge research that delivers insights into the analytic tools, opportunities, novel strategies, techniques and challenges for handling big data, data analytics and management in healthcare. As the rapidly expanding and heterogeneous nature of healthcare data poses challenges for big data analytics, this book targets researchers and bioengineers from areas of machine learning, data mining, data management, and healthcare providers, along with clinical researchers and physicians who are interested in the management and analysis of healthcare data.

Alignment: A Provider s Guide to Managing the Practice of Health Care uses the method of alignment with proven examples and strategies to help health care providers achieve and maintain optimum effectiveness through continuous enhancement. Focusing on defining information and using it to distinguish your company or practice from the competition, this book is designed to help you take a proactive and cooperative role in health care to benefit patients or your business. From Alignment: A Provider s Guide to Managing the Practice of Health Care, you ll receive proven solutions to current problems in order to deliver the best possible services to clients and patients.This book defines alignment as the shortest distance from initiation to successful completion of any desired activity. With this goal in mind, Alignment offers you dozens of recommendations, proven strategies, and examples that will improve your services, including: designing health care systems to meet patient needs and accreditations by stressing clear communication and keeping up with current medical technology developing a checklist that includes four-year goals, defining your capabilities, analyzing finances for cost-effectiveness, and deciding important features to attract new patients and satisfy customers improving service quality by evaluating satisfaction surveys and developing short-term and long-term health care packages that meet employees'individual needs ensuring customer satisfaction by asking patients about their expectations and their needs educating physicians on customer-oriented service and rewarding them for competence and caring reducing the time between the initial patient visit and when the final bill is paid to enhance revenue flow Alignment is complete with graphs, tables, recommendations, objectives and solutions, examples, and a glossary to give you a thorough understanding of current concepts and ideas. Within Alignment: A Provider s Guide to Managing the Practice of Health Care, you ll discover innovative and proven techniques that will improve physician/administrator and physician/patient relationships to make your business effective and successful for you and your clients.