This comprehensive medical textbook is a compendium of the latest information on healthcare quality. The text provides knowledge about the theory and practical applications for each of the core areas that comprise the field of medical quality management as well as insight and essential briefings on the impact of new healthcare technologies and innovations on medical quality and improvement. The third edition provides significant new content related to medical quality management and quality improvement, a user-friendly format, case studies, and updated learning objectives. This textbook also serves as source material for the American Board of Medical Quality in the development of its core curriculum and certification examinations. Each chapter is designed for a review of the essential background, precepts, and exemplary practices within the topical area: Basics of Quality Improvement Data Analytics for the Improvement of Healthcare Quality Utilization Management, Case Management, and Care Coordination Economics and Finance in Medical Quality Management External Quality Improvement - Accreditation, Certification, and Education The Interface Between Quality Improvement and Law Ethics and Quality Improvement With the new edition of Medical Quality Management: Theory and Practice, the American College of Medical Quality presents the experience and expertise of its contributors to provide the background necessary for healthcare professionals to assume the responsibilities of medical quality management in healthcare institutions, provide physicians in all medical specialties with a core body of knowledge related to medical quality management, and serve as a necessary guide for healthcare administrators and executives, academics, directors, medical and nursing students and residents, and physicians and other health practitioners.

This book provides a complete practical guide of processing data in public health with R language. On the basis of the author’s research and teaching experiences, this book serves either as a textbook for undergraduates and graduates in public health or as a tutorial for self-learning. Many first-hand examples are presented with source data, R scripts, and graphs, as well as detailed explanations, which could be easily reproduced by readers so as to better understand the data processing principles and procedures. Popular and novel R packages in public health are introduced as well.

-First edition by McGraw-Hill, 1998. -Textbook for courses on health administration and planning -Author is fairly well-known in the field.

The book shows readers exactly how to use Lean tools to design healthcare work that is smooth, efficient, error free and focused on patients and patient outcomes. It includes in-depth discussions of every important Lean tool, including value stream maps, takt time, spaghetti diagrams, workcell design, 5S, SMED, A3, Kanban, Kaizen and many more, all presented in the context of healthcare. For example, the book explains the importance of quick operating room or exam room changeovers and shows the reader specific methods for drastically reducing changeover time. Readers will learn to create healthcare value streams where workflows are based on the pull of customer/patient demand. The book also presents a variety of ways to continue improving after initial Lean successes. Methods for finding the root causes of problems and implementing effective solutions are described and demonstrated. The approach taught here is based on the Toyota Production System, which has been adopted worldwide by healthcare organizations for use in clinical, non-clinical and administrative areas.

Patient safety is now a very strong focus of pharmacy degrees. Competency-based evaluations of pharmacy students using simulated assessments including Objective Structured Clinical Examinations (OSCEs) and Criterion Referenced Assessments (CRAs) are increasingly commonplace. These are designed to simulate aspects of real-life pharmacy practice in order to train students to integrate their knowledge of medicinal chemistry, pharmaceutics, therapeutics, legislation, clinical skills, numeracy, communication and empathy, and to test a student's ability to provide safe and effective patient care. This book provides a unique resource to support students and trainers in developing and practising these essential skills. It is designed as a useful resource for undergraduate students, clinical tutors and those involved in teaching students on pharmacy degree courses. Format OSCE outline Format (written/interactive) Level of difficulty Time limit Props supplied (e.g. BNF) Competencies tested Station task Model Answers and sample marking schemes Tips Short chapter introductions about how to tackle the type of problems encountered in the chapter. Station examples to test your ability to integrate knowledge and skills. Stations written in detail so that you can practise and then check or score performance against model answers. Examples of competency-based assessments designed to assess the level of integration between science and practice.

This groundbreaking book reflects the accomplishments of an internationally recognized leader of innovation, which utilized simulation and interprofessional clinical learning. Based on the North Shore-Long Island Jewish Health System corporate university experience, this book describes how simulation was used to successfully tackle the major interprofessional health issue of our time: Patient Safety. The health system created a simulation center for nurses, doctors, and related health professionals whose work in clinical teams has resulted in measurable improvements in all aspects of clinical decision-making, critical thinking, teamwork, and communication skills.

The book presents a clear, pedagogical model for use in all simulation centers and laboratories. It addresses theoretical and practical dimensions, including the business case for change, educational strategies, program blueprints, and curriculum and assessment tools in print and digital formats. Woven throughout are exemplary clinical simulations for SimMan and standardized patients. The book is an affirmation that financial and intellectual capital can by designed, through simulation, to systematically improve patient safety in a large health care system, while being cost-effective. It will be of value to health care leaders in nursing, medicine, and related professionals in practice, education, and business.

Key Features: Describes in detail a groundbreaking system of achieving patient safety through use of simulation in an interprofessional clinical learning environment Fulfills core competencies for interprofessional collaborative practice for the Health Resources and Services Administration Presents simulations scalable to any size organization Includes theoretical foundations and practical applications for teaching and learning

Medical terminology for students of the health professions offers a systematic approach to explaining terminology to entry-level students of the health sciences, including students of medicine, dentistry, nursing, dietetics, occupational therapy, radiography, human movement sciences, speech-language pathology and audiology, and veterinary sciences. The focus of this book is on terms and study texts with clinical relevance that are commonly used in health and veterinary sciences practice, and the textbook includes exercises to further facilitate students' comprehension of medical terminology. This book has six sections. The first contains an introductory chapter, followed by eight vocabulary chapters in section II, and six chapters on systems of the body in section III. A chapter is also included (in section IV) on veterinary science terminology for students of that profession. Section V deals with medical terms in context. Section VI contains lists of eponyms, term parts (with both their English and Afrikaans meanings), abbreviations (used in pharmaceutical prescriptions) as well as a comprehensive word list of medical terms. This book is designed in such a way that students who study this text over a period of 14 weeks will be well equipped to analyse and understand most medical terms. It will enable students to understand and use the highly technical terminology of the health and related sciences with confidence during their studies and professional careers.

Forecasting new and emerging risks associated with new technologies is a hard and provocative challenge. A wide range of new and modified materials are being made available, and many of these have unknown consequences including nanomaterials, composites, biomaterials, and biocybernetics. Additionally, the greater complexity of man-machine processes and interfaces, the introduction of collaborative robots, and the excessive dependence on computers, as in the case of unmanned vehicles in transportation, could trigger new risks. Forecasting and Managing Risk in the Health and Safety Sectors is an essential reference source that combines theoretical underpinnings with practical relevance in order to introduce training activities to manage uncertainty and risks consequent to emerging technologies. Featuring research on topics such as energy policy, green management, and intelligence cycle, this book is ideally designed for government officials, managers, policymakers, researchers, lecturers, advanced students, and professionals.

Accreditation in the Health Sciences: A Definitive Guide for Libraries explores the role of the library in any health sciences organization's accreditation efforts. This book has been specifically written to address the unique needs of health sciences libraries in supporting an institution's accreditation efforts. The enterprising library professional can treat this title as a manual on how to proactively address the challenges that come with any health sciences related accreditation site visits. The lessons in these chapters will create and build upon valuable opportunities for partnered success between the library and the institution it supports. Library professionals will want to have this guide handy if they need to convey any data to an accrediting agency on behalf of their institution. This book will cover all elements of health sciences libraries and has been written in a way to highlight theories and best practices, rather than specific steps to follow that will easily be outdated with any accrediting body update. In a time when librarians are asked to do more with less, this is especially targeted towards the solo, small team, and/or start up library team to simply and optimize the accreditation experience. Special chapters discuss strategy to advance the library's story will serve as a way to illustrate value and advocate for a well-resourced library. Finally, this book also can serve as an informational tool to accrediting teams themselves to better understand the myriad ways that library services are meaningfully integrated into the institutions they support. Whether working directly in the library or adjacent to it, Accreditation in the Health Sciences will be an asset for a team invested in accreditation success.

This open access book describes the results of natural language processing and machine learning methods applied to clinical text from electronic patient records. It is divided into twelve chapters. Chapters 1-4 discuss the history and background of the original paper-based patient records, their purpose, and how they are written and structured. These initial chapters do not require any technical or medical background knowledge. The remaining eight chapters are more technical in nature and describe various medical classifications and terminologies such as ICD diagnosis codes, SNOMED CT, MeSH, UMLS, and ATC. Chapters 5-10 cover basic tools for natural language processing and information retrieval, and how to apply them to clinical text. The difference between rule-based and machine learning-based methods, as well as between supervised and unsupervised machine learning methods, are also explained. Next, ethical concerns regarding the use of sensitive patient records for research purposes are discussed, including methods for de-identifying electronic patient records and safely storing patient records. The book's closing chapters present a number of applications in clinical text mining and summarise the lessons learned from the previous chapters. The book provides a comprehensive overview of technical issues arising in clinical text mining, and offers a valuable guide for advanced students in health informatics, computational linguistics, and information retrieval, and for researchers entering these fields.

This book offers a comprehensive overview of performing return-on-investment (ROI) analyses for healthcare quality improvement (QI). In the United States, healthcare policy regarding physician and facility payment/reimbursement is steadily trending towards the use of "value-based" systems and away from the traditional "fee-for-service" (FFS) payment mechanisms. Healthcare professionals and organizations who have previously focused on quality metrics are now finding themselves burdened with having to define and assess value metrics, without much guidance or assistance. This volume aims to be a guide and a reference for healthcare professionals tasked with estimating and establishing ROI for QI. Chapters describe the general framework for how to perform QI; establish standard definitions of important terms, concepts, and calculations; and provide specific instructions for how to complete each step of an ROI analysis. These include: selecting a QI initiative and identifying the associated metrics, establishing measurable, monetizable, and attributable costs and benefits, determining the appropriate scope and perspective, calculating ROI and related metrics (payback period, benefit-to-cost ratio, etc.), comparing with established benchmarks or previously published results, and interpreting the results for the intended audience. In addition, chapters offer examples of real studies (or hypothetical studies of real situations), as well as templates for several of the necessary activities that readers can leverage for their own use. Return on Investment for Healthcare Quality Improvement is a must-have resource for healthcare providers, administrators, and other professionals who work in healthcare organizations, hospitals and other healthcare settings, health systems, and residency programs seeking to obtain outside funding, as well as policy makers and administrators of federal programs.

This concise guide covers the important angles of your grant application, whether for a health research project or personal training programme, and will help you be among the successful applicants.

The author, a reviewer for grant funding organisations and internationally respected research scientist, gives you the benefit of his experience from both sides of the process in this easy-to-use, readable guide. The book takes you through the grant application process, explaining how to: Present the justification for the proposed projectDescribe the study design clearlyEstimate the financial costsUnderstand a typical review process, and how this can influence the contents of the grant application

The author provides practical advice on a range of project types (observational studies, clinical trials, laboratory experiments, and systematic reviews) to increase the chance that your application will be successful. There are also tips on what to avoid throughout the application.

With generic information about application requirements, "How to Write a Grant Application" is ideal for healthcare professionals seeking a health services or scientific grant.

These days, the idea of "value" is at the center of many activities and decisions in health care in the United States. While there exist books that detail the technical steps for how to carry out a specific type of value assessment, such as cost-effectiveness or return on investment, there are few that attempt to teach healthcare professionals how to think about value. This book provides a deeper understanding of value as a concept as well as an endeavor (as in, to determine or uncover the value of care) within the healthcare industry by illustrating the different components of value that should guide decision-making processes for policy, infrastructure, and quality improvement. Through an exploration of theories of economics and implementation science, as well as practical suggestions for real-world applications, this text provides a foundation for the long and complicated "value" journey the US has bet its entire healthcare system on. In the US, policy to promote what is referred to as "value-based care" is here to stay. As we move forward within this construct, we need to move beyond the over-simplified definition of value as "quality per dollar spent" to a more functional framework for how to think about value that can adapt to different circumstances and points of view. Only then will it be possible to compare value across settings, conditions, and activities. The book consists of 9 chapters organized in four sections: Part I: Understanding the Challenges of Assessing the Value of Health Care Part II: A Primer on Fundamental Concepts and Current Techniques Used to Measure Value in Health Care Part III: A Discussion of the Real-world Motivations and Requirements that Should be Contemplated when Exploring Value Part IV: How to Design and Perform a Value Assessment Practical Strategies to Assess Value in Health Care is an essential resource for healthcare professionals at all levels and points of care who are interested in understanding how best to assess and interpret value for a particular situation including providers, administrators, payers, insurers, health plans, and policy-makers.

Operations research tools are ideally suited to providing solutions and insights for the many problems health policy-maker's face. Indeed, a growing body of literature on health policy analysis, based on operations research methods, has emerged to address the problems mentioned above and several others. The research in this field is often multi-disciplinary, being conducted by teams that include not only operations researchers but also clinicians, economists and policy analysts. The research is also often very applied, focusing on a specific question driven by a decision-maker and many times yielding a tool to assist in future decisions. The goal of this volume was to bring together a group of papers by leading experts that could showcase the current state of the field of operations research applied to health-care policy. There are 18 chapters that illustrate the breadth of this field. The chapters use a variety of techniques, including classical operations research tools, such as optimization, queuing theory, and discrete event simulation, as well as statistics, epidemic models and decision-analytic models. The book spans the field and includes work that ranges from highly conceptual to highly applied. An example of the former is the chapter by Kimmel and Schackman on building policy models, and an example of the latter is the chapter by Coyle and colleagues on developing a Markov model for use by an organization in Ontario that makes recommendations about the funding of new drugs. The book also includes a mix of review chapters, such as the chapter by Hutton on public health response to influenza outbreaks, and original research, such as the paper by Blake and colleagues analyzing a decision by Canadian Blood Services to consolidate services. This volume could provide an excellent introduction to the field of operations research applied to health-care policy, and it could also serve as an introduction to new areas for researchers already familiar with the topic. The book is divided into six sections. The first section contains two chapters that describe several different applications of operations research in health policy and provide an excellent overview of the field. Sections 2 to 4 present policy models in three focused areas. Section 5 contains two chapters on conceptualizing and building policy models. The book concludes in Section 6 with two chapters describing work that was done with policy-makers and presenting insights gained from working directly with policy-makers.

In today's chaotic health reform environment, it is especially important for non-financial health care managers to have a practical guide to the tools and concepts they need to manage their human, supply, and equipment resources. Today's health care managers, frequently, were yesterday's technicians, physicians, and nurses. This puts them in an interesting predicament, since they know the health care side of the business but often lack the financial management skills necessary to create budgets and manage finances in a health care setting. In this guide, William J. Ward Jr. offers easy-to-understand explanations of basic accounting concepts, including cash flow, operating cost and cost behavior, revenue and reimbursement, and so much more. Providing clearly presented financial information in the context of health care, Ward's book is a one-stop desk reference that provides practical, useful tools and knowledge that readers can immediately put to use. It will help managers, directors, and clinical leaders who work in hospitals, physician practices, and other provider organizations to effectively manage their financial resources on a day-to-day basis, providing guidance for essential tasks such as preparing budgets, managing their departments, and making decisions around financial issues. Offers simple and complex financial terms and concepts in an easily digestible and comprehensive format Provides relatable real-world examples to illustrate concepts Updates the highly regarded and widely used text, Health Care Budgeting and Financial Management for Non-Financial Managers Supplies the perspective of a person managing resources rather than that of an academic theorist Offers a unique perspective connecting clinical, operational, and financial themes

Master skills in a simulated hospital setting before working in actual hospital practice! The 96 exercises and activities in this practice manual correspond to LaFleur Brooks' Health Unit Coordinating, 6th Edition and provide hands-on experience by specifying necessary skills, as well as the materials and steps you need to practice them. Plus, the companion CD-ROM packaged with this manual simulates a hospital computer system to help you hone skills you'll use in the field! Standard organization for each activity provides a record of the tasks to be completed, such as: materials needed, situation, directions, and check lists. Relevant practice orders include additional scenarios to give you more practice with relevant skills. Printable physicians orders allow simulation for both the EHR and paper environment. Ordering requisitions appendix can be used for activities requiring the online EHR when a computer is not available. Handwritten doctors' orders give you practice deciphering poor handwriting samples Clinical Evaluation Record provides a written record of your performance in the clinical setting. NEW! Online access to a working Electronic Health Record gives you realistic hands-on practice entering orders; admitting, transferring, and discharging patients; processing patient and order inquiries; canceling orders; entering lab and diagnostic imaging results; completing patient profiles, doctor's rosters, and chart forms. NEW! Fully updated directions provides the most up-to-date information on order transcription, forms and orders, and skills evaluations that reflect working in an EHR environment.

Organising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book. In these true and compelling accounts, we learn the experiences - good and bad - of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care. These stories show the NHS at its very best - and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom. -- .

This book examines the organizational consequences of the recent international preoccupation with managing patient safety in the clinic. Built on presuppositions about failsafe system-design, risk elimination, and human fallibility, the patient safety programme introduces new problems and safety threats in clinical practice by devaluing practical forms of reasoning and the trained safety dispositions of clinicians. Developing a pragmatic and more situated stance on patient safety, Pedersen offers an alternative vocabulary that refocuses attention towards the importance of conduct, habits and experience-based learning in delivering safe care. This innovative book will be of great interest to scholars and practitioners of organization and risk studies, health, science and technology studies and the wider social and medical sciences.

Practitioners, organisations and policy makers in health and social care settings are increasingly recognising the need for trauma-informed approaches in organisational settings, with morbidity and financial burdens being of growing concern. Servant leadership has a unique focus on emotional healing, service to others as the first priority, in addition to the growth, well-being and personal and professional development of key stakeholders. Mahon provides a 'how to' approach to the systematic implementation of the Trauma Ecology Model for those working in both trauma specific, and non-specific organisations. He goes beyond the idea of trauma-informed care principles only, and seeks to incorporate trauma responsiveness at all levels, including leadership, supervision, treatment, through an implementation framework. Unique to this approach is the focus on servant leadership, the first of its kind. Servant leadership is used as the foundation to operationalize several of the six principles of trauma-informed care, making organizations a safer and healthier environment for employees and service users.

This comprehensive book thoroughly addresses all aspects of health care transition of adolescents and young adults with chronic illness or disability; and includes the framework, tools and case-based examples needed to develop and evaluate a Health Care Transition (HCT) planning program that can be implemented regardless of a patient's disease or disability. Health Care Transition: Building a Program for Adolescents and Young Adults with Chronic Illness and Disability is a uniquely inclusive resource, incorporating youth/young adult, caregiver, and pediatric and adult provider voices and perspectives. Part I of the book opens by defining Health Care Transition, describing the urgent need for comprehensive transition planning, barriers to HCT and then offering a framework for developing and evaluating health care transition programs. Part II focuses on the anatomic and neuro-chemical changes that occur in the brain during adolescence and young adulthood, and how they affect function and behavior. Part III covers the perspectives of important participants in the HCT transition process - youth and young adults, caregivers, and both pediatric and adult providers. Each chapter in Part IV addresses a unique aspect of developing HCT programs. Part V explores various examples of successful transition from the perspective of five key participants in the transition process - patients, caregivers, pediatric providers, adult providers and third party payers. Related financial matters are covered in part VI, while Part VII explores special issues such as HCT and the medical home, international perspectives, and potential legal issues. Models of HCT programs are presented in Part VIII, utilizing an example case study. Representing perspectives from over 75 authors and more than 100 medical centers in North America and Europe, Health Care Transition: Building a Program for Adolescents and Young Adults with Chronic Illness and Disability is an ideal resource for any clinician, policy maker, caregiver, or hospitalist working with youth in transition.

The mission of healthcare organizations has undergone a remarkable transformation from curing disease to caring for the well-being of populations. While health care policy has explored this domain before, notably in Health Maintenance Organizations, the current efforts to create Patient-Centered Medical Homes (PCMHs) and Accountable Care Organizations (ACOs) represent a broader effort to move organizational responsibilities towards population health and care management. Volume 16 of AHCM presents papers that explore this topic across various levels of the healthcare system and employing multiple research designs including case studies, theoretical pieces, secondary data analyses, survey research and qualitative methodologies. Aspects of health care organization discussed in this volume include the PCMH, ACOs, integration with the public health and mental health systems, hospital-physician alignment, and resource planning. Population health management is presented as a factor driving these organizational changes and as a mechanism to facilitate this change.

This book contains two Open Access chapters. The 21st volume of Advances in Health Care Management presents informed commentaries solicited from leaders across the field of health care management. Each chapter tackles a specific health care challenge, describing the state of the research on the challenge, identifying appropriate organizational innovations to respond to the challenge, and setting out a future research agenda. Expert authors consider what is known, what is not known, and what is needed to fill the gaps and advance knowledge. Responding to The Grand Challenges in Healthcare Via Organizational Innovation explores in detail varied scenarios and suggestions for dealing with unexpected crises, improving diversity, equity and inclusion in health care, building strategic alliances for inter-sector collaboration, as well as analyzing organizational governance and physician financial risk models.