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Books > Medicine > General issues > Health systems & services > Hospital administration & management

Why Nobody Believes the Numbers - Distinguishing Fact from Fiction in Population Health Management (Hardcover): A. Lewis Why Nobody Believes the Numbers - Distinguishing Fact from Fiction in Population Health Management (Hardcover)
A. Lewis
R1,405 R1,035 Discovery Miles 10 350 Save R370 (26%) Ships in 12 - 17 working days

"Why Nobody Believes the Numbers" introduces a unique viewpoint to population health outcomes measurement: Results/ROIs should be presented as they are, not as we wish they would be. This viewpoint contrasts sharply with vendor/promoter/consultant claims along two very important dimensions:

(1) "Why Nobody Believes" presents outcomes/ROIs achievable "right here on this very planet..."

(2) ...calculated using actual data rather than controlled substances.

Indeed, nowhere in healthcare is it possible to find such sharply contrasting worldviews, methodologies, and grips on reality.

"Why Nobody Believes the Numbers i"ncludes 12 case studies of vendors, carriers, and consultants who were apparently playing hooky the day their teacher covered fifth-grade math, as told by an author whose argument style can be so persuasive that he was once able to convince a resort to sell him a timeshare. The book's lesson: " "no need to believe what your vendor tells you -- instead you can estimate your own savings using "ingredients you already have in your kitchen." Don't be intimidated just because you lack a PhD in biostatistics, or even a Masters, Bachelor's, high-school equivalency diploma or up-to-date inspection sticker.

"Why Nobody Believes the Numbers "explains how to determine if the ROIs are real...and why they usually aren't. You'll learn how to: Figure out whether you are "moving the needle" or just crediting a program with changes that would have happened anyway Judge whether the ROIs your vendors report are plausible or even arithmetically possible Synthesize all these insights into RFPs and contracts that truly hold vendors accountable for results

Informing American Health Care Policy (Hardcover): Monheit Informing American Health Care Policy (Hardcover)
Monheit
R2,194 Discovery Miles 21 940 Ships in 12 - 17 working days

In 1977 the average American spent $755 per year on health care, most physicians functioned as independent practitioners, and only 5.6 million people under the age of 65 were enrolled in HMOs. Twenty years later, per capita expenditures had more than tripled, most physicians practiced within a managed care environment, and HMO enrollment stood at 62 million. Keeping pace with these and other changes in the U.S. health system has been the job of the National Medical Expenditure Surveys (NMES). Since they were first started in the 1970s, these federal government surveys have defined our basic understanding of how individuals and families use and pay for America's health care systems and have directly influenced national policy changes, health care reform, and cost-control strategies.

Informing American Health Care Policy is the definitive resource that analyzes the overall effect of the National Medical Expenditure Surveys. This important edited collection is written by an outstanding panel of experts from a variety of disciplines and includes contributions from nationally known economists, sociologists, and survey researchers. Rich in insights and lessons learned, Informing American Health Care Policy
Offers a critical assessment and a discerning overview of NMES' outcomes
Describes how the design strategies and methods evolved over the past two decades
Provides a detailed discussion about the collection of a wide range of data on health insurance and employment status
Addresses troublesome issues in defining and measuring access in vulnerable populations
Summarizes the multiple and complex issues of survey design, population sampling, and analytical method
Demonstrates the indispensability of NMES data in the health reform debates

The contributors examine how the current health care environment reflects the successes and failures of previous research and makes recommendations on how to adapt survey research to be more effective in the future.

The Important Lessons Learned from the National Medical Expenditure Surveys

Informing American Health Care Policy provides a critical perspective on the National Medical Expenditure Surveys (NMES) and how these surveys have responded to the sometimes conflicting challenges of policy and research. Sponsored by the Agency for Health Care Policy and Research and written by a stellar panel of interdisciplinary experts including contributions from nationally known economists, sociologists, and survey researchers, this essential resource is filled with lessons learned and emerging strategies for the future.

"I enjoyed reading this book. Thanks to the major investment in health expenditure and insurance surveys and the increasingly sophisticated analytic capacity described in this volume, policy officials now have a much more precise and up-to-date understanding of the implications of policy choices."--Karen Davis, president, The Commonwealth Fund; developed President Carter's 1977 national health reform proposal

"In this important book, the lead researchers associated with NMES describe the development of this rich data source and, in a series of well-crafted papers, illustrate the use of these data in informing major areas of health policy. It is a must read for anyone interested in American health policy-especially for younger professionals entering this growing field."--Uwe E.Reinhardt, James Madison Professor of Political Economy, Princeton University

"National health expenditure surveys have provided policymakers with the information they need to make informed decisions. This volume tells us about the evolution and contributions of the federal government's most ambitious health care survey. I recommend it for those interested in improving the quality of data available to those who formulate policy."--John K. Iglehart, founding editor, Health Affairs

"Thoughtful and informed reflections on the lessons learned by NMES. Provides sound guidance and procedures required to address the enduring policy questions of Who's covered? Who pays?, and How much? in the emerging U.S. health care environment of the future."--Lu Ann Aday, professor of behavioral sciences and management and policy sciences, the University of Texas School of Public Health; and author, Designing and Conducting Health Surveys, Fourth Edition


Action Learning in Health, Social and Community Care - Principles, Practices and Resources (Paperback): John Edmonstone Action Learning in Health, Social and Community Care - Principles, Practices and Resources (Paperback)
John Edmonstone
R1,525 Discovery Miles 15 250 Ships in 12 - 17 working days

This comprehensive guide covers all aspects of action learning, one of the most widely used development methods in health, social and community care. The book addresses the theory and practice of action learning in these fields, and considers action learning as an adult educational ethos as well as a helpful tool. Based upon emerging experience, it identifies good practice in action learning and offers a wide range of resources to enable individuals and organisations extract maximum benefit from this approach. Offering practical tips grounded in sound educational principles, this book is invaluable reading for all senior managers and professionals considering using action learning for leadership, management and organisation development purposes, including organisation development practitioners and action learning facilitators, and for medical and healthcare educators and their counterparts in social and community care looking for a general introduction to this growing field.

The New Health Partners - Renewing the Leadership of Physician Practice (Hardcover): S.E. Prather The New Health Partners - Renewing the Leadership of Physician Practice (Hardcover)
S.E. Prather
R1,606 Discovery Miles 16 060 Ships in 12 - 17 working days

Under managed care, health care has become a sometimes uneasy partnership between consumers, health care providers, and the communities they serve. Empowered by a broadly held understanding of medicine and an ability to collect and use performance information to improve health services, this alliance is reshaping our local health systems. In this constantly changing environment, competitive advantage will go to those physicians who are fast-and focused-in their ability to transform their practice into accountable, cooperative business units-reshaping society's expectations of medicine and ultimately improving the delivery of health care.

In The New Health Partners, physician Stephen Prather reveals how doctors can regain stewardship of their medical practices and strengthen their crucial role in the health care of their local communities. Prather?a nationally known physician consultant, educator, practitioner, and speaker--gives physicians effective techniques and practical advice needed to deliver bottom-line results.
Prather shows physicians, medical directors, and administrators how they can acquire the essential skills of leadership and team development for use in both office and community health settings. Step-by-step, Prather explains how to apply the transformative power of the "Six Dimensions of Health Systems" to integrate delivery of care, align economic and non-economic incentives, manage chronic illness, empower clinical groups, work with patients and their families, and redesign care for community benefit.

This groundbreaking book explores how to
A- Put in place successful methods for creating economic incentives to motivate physician change
A- Map outproven approaches for achieving clinical quality improvement and efficient office practices
A- Gain insight into a proven strategy for engaging the community in a rewarding partnership
A- Combine effective management principles, time-honored values, and useful guidelines for the most skillful use of performance data

The New Health Partners is based on the information gathered from in-depth organizational and marketplace assessments and surveys of physician-leaders from across the country. This vital resource also includes numerous examples of best practices that have proven to be easily reproducible, cost-effective, and beneficial to patients. This hands-on volume will prove to be an invaluable aid for any physician-leader who wants to work smarter and direct a health care organization to be ethically, clinically, and fiscally sound.

Discover t-he Six Dimensions of Health Systems That Can Transform Your Medical Practice

The New Health Partners is an essential handbook for physicians who want to reshape their practices to prosper within the managed care environment. This key resource offers a blueprint for helping physicians, medical directors, and administrators create the needed partnerships and cooperative business alliances, put in place the best practices that will maximize accountability, and, ultimately, achieve success in disease management.

"Steve Prather's book encapsulates the key forces in health care today. If followed, his practical solutions will dramatically change the way we organize and deliver care."--Henry G. Walker, president and CEO, Providence/Health System

"Prather has written a book full of helpful insights, tips, and examples for thosetrying to make sense of the leadership opportunity facing doctors today and tomorrow. His strategies and stories can help those who lead physician practice today and guide those who teach tomorrow's doctors."-Paul Batalden, professor and director, Health Care Improvement Leadership Development Center for the Evaluative Clinical Sciences, Dartmouth Medical School

"Using his vast experience and keen insight, Steve Prather presents exciting concepts and practices that will contribute greatly to the improvement of the delivery and quality of clinical care into the next millennium-a major concern for all health care leaders."-Dan S. Wilford, president, Memorial Hermann Healthcare System

"I urge the leaders of health care systems to read and study this enlightening book together. And, since integration, alignment, improvement, teamwork, and partnering are relevant activities at all levels of an organization, it would be wise for leaders to encourage and enable the many natural work groups in their organization to similarly study, digest, and adapt the rich knowledge available in [this book]. Doing so will produce a much more effective and competitive health care system."-From the foreword by James S. Roberts, senior vice president, physician leadership, VHA, Inc.

After Restructuring - Empowerment Strategies at Work in America's Hospitals (Hardcover): TG Rundall After Restructuring - Empowerment Strategies at Work in America's Hospitals (Hardcover)
TG Rundall
R1,763 Discovery Miles 17 630 Ships in 12 - 17 working days

Does restructuring health care delivery improve patient care?

After Restructuring examines nine hospital systems as they go through the process of restructuring and reports on the most effective strategies and practices for making organizational change within hospitals and other health care organizations.

The practical strategies presented in this much-needed book are based on solid qualitative research, case study methodology, and organizational theory. After Restructuring shows what actually happens in health care institutions that have restructured their clinical operations and offers valuable information on how to strategically plan and manage the effects of change on patient care, nursing, and the culture of the organization.

In clear and accessible terms, the book introduces a framework for understanding organizational transformation and defines the principles that guide health care change agents through the five stages of changereadiness to change, awareness of the need to change, identification and selection of changes, implementation, and institutionalization of changes. To aid organizations currently undertakingor considering this challenging process, the book is filled with specific, illustrative examples from the real life case studies.

The book is based on an extensive study conducted by a team of health services researchers led by Thomas Rundall, director of the Center for Health Management Studies at the University of California, Berkeley. The study surveyed nine hospital systems in urban, rural, and suburban regions that received Robert Wood Johnson Foundation grants and Pew Charitable Trust funding to restructure their patient processes. The standardsderived from the experiences of these hospitals lay the foundation for important best practices guidelines.
At the very heart of the authors transformational process is the introduction of the innovative concept bounding of empowerment--the strategy of focusing the work of empowered employees on activities that improve organizational performance. The authors explain how implementing this successful strategy can raise a hospitals overall level of effectiveness. The book also identifies specific strategies used by staff members to transform a hospitals hierarchical culture to become a cohesive and effective group culture. In addition, the book reveals how to implement the appropriate organizational changes that will address the unique needs of an individual hospital or health care institution.

Improving Patient Care Through Effective Managed Change

Is your health care organization undertakingor consideringrestructuring?
This book puts you on the front lines as it examines nine hospital systems as they attempt to redesign operations, reduce costs, and enhance patient care. Step by step, After Restructuring maps the best strategies used by these health care executives as they successfully restructured their institutions. After Restructuring shows how you can apply these same winning principles to successfully transform your institution.

"An in-depth treatment of organizational change in hospitals. After Restructuring provides a mother lode of insights and lessons that will be mined for years. A must read for all those committed to improving hospital performance in a radically changing health care system."--Stephen M. Shortell, Blue Cross of California DistinguishedProfessor of Health Policy and Management, professor of Organization Behavior, School of Public Health, University of California, Berkeley

"Unusual in its sensitivity to clinical and managerial agendas, this book demonstrates how hospital re-engineering principles can empower caregivers to improve hospital performance. Anyone hoping to change hospitals, or expecting to be affected by hospital changes, should read this book."Linda H. Aiken, director, Center for Health Services and Policy Research, University of Pennsylvania

"I would recommend this pathbreaking book to any health care executive, manager, physician, nurse, and anyone who is working to improve the performance of health care organizations."Mary A. Pittman, president, Health Research and Educational Trust

Planning Quality Project Management of (EMR/EHR) Software Products (Paperback): Richard Chamberlain Planning Quality Project Management of (EMR/EHR) Software Products (Paperback)
Richard Chamberlain
R2,130 Discovery Miles 21 300 Ships in 12 - 17 working days

When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of having the hospitals enter the data in their EHR systems and also in the study data entry system. However, the FDA regulations would require that the hospital systems be "validated". The hospitals and the companies developing the systems argued that was "over-regulation." HIMSS published their Developer Code of Conduct where they said instead they would use Quality Management techniques. This book covers how to use Quality Management (ISO 9001) to develop computer systems, specifically EMR systems. It gives a basic introduction to how to implement computer systems. It also covers the topic of compliance because the hospitals are required to comply with regulations other than FDS regulations. The book also discusses the topics of risk management and conducting audits, both of which are part of ISO 9001 quality management of computer systems. The book is designed to give the reader an introduction to the things you have to do when implementing a computer system that has to satisfy some standards and where the accuracy of the information could impact the accuracy of a person's medical treatment.

The Juran Prescription - Clinical Quality  (A Juran Institute Publication) (Hardcover): KJ Goonan The Juran Prescription - Clinical Quality (A Juran Institute Publication) (Hardcover)
KJ Goonan
R1,597 Discovery Miles 15 970 Ships in 12 - 17 working days

The Juran Prescription surveys the breadth of knowledge and skills and identifies the practical steps needed if clinicians are to build quality programs that are tailored to their individual organizations. Based on the highly effective management techniques of renowned Dr. Joseph Juran, this book outlines management strategies and techniques that transform health care organizations. The author examines the principle at the heart of Juran's teachings - total quality management - as reflected in such impressive management innovations as outcomes measurement, guidelines for practice, reengineering, and patient-focused care. The Juran Prescription is a comprehensive primer written for physicians, administrators, managers, and other health care personnel who play a leadership role in today's highly complex and competitive environment.

Effective Leadership - A Cure for the NHS? (Paperback): Denise Chaffer Effective Leadership - A Cure for the NHS? (Paperback)
Denise Chaffer
R1,231 Discovery Miles 12 310 Ships in 12 - 17 working days

While the investigations and reports which have followed recent health care scandals in the UK have highlighted the very important issue of addressing organizational culture and the need for more effective leadership at every level, patients and their families have struggled to comprehend how such things can occur in a health service that is supposed to be the envy of the world. This book has been written to address both the 'why' and the 'how', in the pursuit of excellence and accountability in health care leadership at all levels and in order to prescribe the most effective treatment for the problems that exist in the leadership of hospitals in the UK and beyond. Based on the principles that underpin 'good medicine' in the broadest sense, the text includes detailed assessment, diagnosis, review of the evidence and the application of the experiences shared by a group of senior successful health care leaders.

Translational Medicine: Tools And Techniques (Paperback): Aamir Shahzad Translational Medicine: Tools And Techniques (Paperback)
Aamir Shahzad
R2,010 R1,849 Discovery Miles 18 490 Save R161 (8%) Ships in 12 - 17 working days

Translational Medicine: Tools and Techniques provides a standardized path from basic research to the clinic and brings together various policy and practice issues to simplify the broad interdisciplinary field. With discussions from academic and industry leaders at international institutions who have successfully implemented translational medicine techniques and tools in various settings, readers will be guided through implementation strategies relevant to their own needs and institutions. The book also addresses regulatory processes in USA, EU, Japan and China. By providing details on omics sciences techniques, biomarkers, data mining and management approaches, case reports from industry, and tools to assess the value of different technologies and techniques, this book is the first to provide a user-friendly go-to guide for key opinion leaders (KOLs), industry administrators, faculty members, clinicians, researchers, and students interested in translational medicine.

Handbook of Healthcare Management (Hardcover): Myron D Fottler, Donna Malvey, Donna J. Slovensky Handbook of Healthcare Management (Hardcover)
Myron D Fottler, Donna Malvey, Donna J. Slovensky
R6,524 Discovery Miles 65 240 Ships in 12 - 17 working days

The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability. Expert contributors analyze both existing methods and new developments in healthcare management, through topics including healthcare marketing and customer service, managing human resources and organizational stakeholders, strategic and business planning, high-reliability organizations, and health informatics. The result is a well-rounded collection of strategies to enhance healthcare quality, with emphasis on factors that promote organizational excellence. This Handbook will be invaluable to students in both master and doctoral healthcare management programs, as well as faculty and health services researchers, practitioners in both private and public sectors, policy-makers, and public administrators. Contributors: A. Beardsley, J.W. Begun, N. Borkowski, B.K. Breland, K. Darr, C. Deschamp, E.W. Ford, M.D. Fottler, L.H. Friedman, J. Gill, P.K. Howse, T.R.Huerta, J.C. Hyde, R. Kemp, D. Malvey, A.S. McAlearney, N. Menachemi, C. Molinari, H. Nguyen, S.J. O'Connor, P.A. Paustian, A. Raffenaud, S. Rahurkar, S. Ruff, C.J. Sampson, D.J. Slovensky, D.G. Smith, P.L. Spath, W.L. Tarver, M. Thygeson, J.M. Trimm, J.G. Van Matre, C.F. Wainwright, J.H. Willig, T. Yeung, T. Zhang

To Do No Harm - Ensuring Patient Safety in Health Care Organizations (AHA Title) (Paperback): J.M. Morath To Do No Harm - Ensuring Patient Safety in Health Care Organizations (AHA Title) (Paperback)
J.M. Morath
R1,721 Discovery Miles 17 210 Ships in 12 - 17 working days

With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication.

Introduction to Healthcare Quality Management (Paperback, 3rd Revised edition): Patrice Spath Introduction to Healthcare Quality Management (Paperback, 3rd Revised edition)
Patrice Spath
R2,213 Discovery Miles 22 130 Ships in 10 - 15 working days
The Ministry of Bodies (Hardcover): Seamus O'Mahony The Ministry of Bodies (Hardcover)
Seamus O'Mahony
R587 Discovery Miles 5 870 Ships in 9 - 15 working days

Life and death in a modern hospital, from Seamus O'Mahony, the award-winning author of The Way We Die Now and Can Medicine Be Cured? Seamus O'Mahony charts the realities of work in the 'ministry of bodies', that huge complex where people come to be cured and to die. From unexpected deaths to moral quandaries and bureaucratic disasters, O'Mahony documents life in the halls and wards that all of us will visit at some point in our lives with his characteristic wit and dry and unsentimental intelligence. Absurd general emails, vain and self-promoting specialists, the relentless parade of self-destructive drinkers and drug users, the comical expectations of baffled patients: this is not a conventional medical memoir, but the collective biography of one of our great modern institutions - the general hospital - through the eyes of a brilliant writer, who happens to be a doctor.

CPT Professional 2022 and CPT QuickRef app bundle (Spiral bound): American Medical Association CPT Professional 2022 and CPT QuickRef app bundle (Spiral bound)
American Medical Association
R4,803 Discovery Miles 48 030 Ships in 12 - 17 working days

The fully loaded, award-winning CPT QuickRef app combines the best of AMA's CPT content with billing tools to help improve the accuracy and efficiency of the work you perform. The CPT (R) QuickRef app. Premium app content includes the following: Coding and Billing Pack. Use your mobile device to search and browse all CPT codes and descriptors, complete with applicable modifiers, illustrations, vignettes, RVUs, CPT Assistant references when codes are described in newsletter articles, and both global and GPCI-specific cost information. CPT Assistant Archive. Access the full content of all CPT Assistant articles (1990-2021) using your mobile device. E/M Wizard. Quickly determine the appropriate code based on visit documentation using all available guidelines: AMA and CMS '95, '97, and the office & outpatient visit E/M guidelines updated for 2021. The CPT QuickRef app Premium Content (2022 code set information & CPT (R) Assistant articles) are accessible on iOS and Android mobile devices by scanning the QR code affixed to the back of the codebook that comes with this package. The CPT QuickRef app won the Digital Health Awards Bronze Medal in the Fall of 2019 for best health-related mobile app. FEATURES AND BENEFITS For features and benefits of the printed codebook included in this package, please see the CPT (R) 2022 Professional Edition product announcement. Features of the CPT QuickRef app with premium content include: Updated E/M Wizard - New 2021 guidelines for coding office & outpatient visits by time and medical decision making. The latest information - Receive updates from the cloud when new RVUs and proprietary laboratory analysis (PLA) codes are released or when technical corrections are made to 2022 CPT codes. Favorites - Select the codes you use most and save them to your favorites list. Facility and non-facility RVUs - Use federal data on facility and non-facility work and practice expense values. GPCIs - Set your region's geographic practice cost index to calculate accurate Medicare payment for each procedure. Global days - Reference the number of global days CMS assigns to a given procedure. Color illustrations - Better understand complex procedures with AMA-created illustrations. Clear references to CPT (R) Assistant articles - View article titles instead of date and page number references found in other resources. Improved search - Enter the first 3 or more digits of a CPT code to get suggested matches. Past code set information - Upgrade to the multi-year option for the code set years of 2018-2021 for auditing and other reference.

Healthcare Payment Systems - An Introduction (Paperback): Duane C. Abbey Healthcare Payment Systems - An Introduction (Paperback)
Duane C. Abbey
R1,259 Discovery Miles 12 590 Ships in 12 - 17 working days

The skill levels of financial workers can vary as much as those of medical personnel, and the impact that these workers have on the viability, let alone profitability and efficient running, of any hospital, medical practice or facility is quite profound. The common belief now is that the multitude of payment systems that every medical practitioner must access, with their diverse procedures and hundreds if not thousands of medical codes, are scarcely manageable. However, with the right knowledge and the right approach, you can turn a system that controls you into one that you control. Healthcare Payment Systems: An Introduction provides a complete introduction to healthcare payment systems. Written by Duane Abbey, one of the nation's leading experts and most sought out consultants in payment systems, this volume makes the monumental task of medical reimbursement approachable and manageable. Covering all the fundamentals and terminology needed to understand this discipline, and the insight and strategies needed to master it, Dr. Abbey - Provides a detailed understanding of the differences among healthcare payment systems Shows you the best ways to categorize specific third-party payer requirements Explains what you need to know about Medicare's use of different payment systems Gives you the understanding needed to negotiate better contractual arrangements This self-contained guide is more than a reference. It provides an overview and discussion of topics that one must understand to optimize usage of various systems. Ultimately, it will help you begin to develop the solid core of skills and knowledge needed to confidently approach payment systems as tools to use rather than hazards to avoid -- tools that will lead to improved revenue cycles and higher levels of profitability. This book is the first in Dr. Abbey's Healthcare Payment System Series from Productivity Press. Look for future books in the series covering a variety of service-specific payment systems for physicians, hospitals, and specialized programs.

Workbook for Fordney's Medical Insurance and Billing (Paperback, 16th edition): Linda Smith Workbook for Fordney's Medical Insurance and Billing (Paperback, 16th edition)
Linda Smith
R1,248 Discovery Miles 12 480 Ships in 12 - 17 working days

Get hands-on practice in medical insurance billing and coding! Corresponding to the chapters in Fordney's Medical Insurance and Billing, 16th Edition, this workbook provides realistic exercises that help you apply concepts and develop the critical thinking skills needed by insurance billing specialists. Review questions reinforce your understanding of your role and responsibilities, and assignments ask you to complete claim forms by extracting information from patient records and properly selecting procedural and diagnostic codes. Not only will you master the CMS-1500 and 837P claim forms, but you will understand each stage of an insurance claim. Self-study exercises reinforce your understanding with matching, true/false, multiple-choice, mix and match, and fill-in-the-blank questions, as well as critical thinking assignments. Key terms and abbreviations at the beginning of each chapter provide a quick reference to the health insurance terminology you need to know. Study outlines focus your review by listing the key points for each chapter. Performance objectives make learning easier by highlighting what you need to accomplish in each chapter. Critical Thinking assignments are based on short, real-world vignettes, preparing you to work in a real medical office and allowing you to apply theory learned from the textbook. Updated mock fee schedules present the latest information available, for use in completing forms and activities. Expanded coverage of inpatient insurance billing includes ICD-10 coding and CMS coding, ensuring that you are prepared to work in healthcare facility settings as well as the physician's office and outpatient settings. Updated information on general compliance issues, HIPAA, the Affordable Care Act, and coding reflects changes to the Fordney's Medical Insurance and Billing, 16th Edition text. Ambulatory Surgery Center chapter provides the foundation and skills needed for billing in this outpatient setting. NEW! Additional procedures provide more practice, helping you remember the material.

Process Improvement with Electronic Health Records - A Stepwise Approach to Workflow and Process Management (Paperback):... Process Improvement with Electronic Health Records - A Stepwise Approach to Workflow and Process Management (Paperback)
Margret Amatayakul
R2,065 Discovery Miles 20 650 Ships in 12 - 17 working days

Although physicians and hospitals are receiving incentives to use electronic health records (EHRs), there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates. Process Improvement with Electronic Health Records: A Stepwise Approach to Workflow and Process Management walks you through a ten-step approach for applying workflow and process management principles regardless of what stage your organization is in its EHR journey. Introducing workflow and process mapping as essential elements in healthcare improvement, it includes detailed guidance, helpful tools, and case studies in each chapter. It also: Compares EHR workflow and process management to other continuous quality improvement methodologies Highlights the processes that need to be addressed in EHR workflow and process redesign Describes the level of detail necessary for workflow and process mapping to be effective Explains how to create change agents and offers time-tested change management tools The book describes the process for getting stakeholders to create, document, and validate new workflows and processes. Using case studies to illustrate the unique requirements of health information technology (HIT) and EHR acquisition, this reference provides you with simple yet powerful tools-along with step-by-step guidance-for the effective use of workflow and process mapping within healthcare.

Volunteer Management Essentials for Hospitals & Health-Related Nonprofits (Paperback): Vmr Volunteer Management Essentials for Hospitals & Health-Related Nonprofits (Paperback)
Vmr
R1,637 Discovery Miles 16 370 Ships in 12 - 17 working days

Originally published by Stevenson, Inc., this practical resource features a variety of procedures for working with and managing volunteers in hospitals and other health-related organizations. It is rich with ideas for general and targeted recruitment, screening and placement, training and education, nurturing volunteers, appreciation and recognition, evaluating and improving volunteer programs, and more. Additional topics covered include: * Volunteer guidelines * Prospective volunteers * Volunteer assessment * Supplemental training * Placement questionnaires * Online resources * Internships * Volunteer awards * Volunteer reviews * Strategic partnerships * Self-evaluations * Marketing volunteer programs * Online tools Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Buck's 2023 HCPCS Level II (Spiral bound): Elsevier Buck's 2023 HCPCS Level II (Spiral bound)
Elsevier
R2,198 Discovery Miles 21 980 Ships in 9 - 15 working days

For fast, accurate, and efficient coding, pick this practical HCPCS reference! Buck's 2023 HCPCS Level II provides an easy-to-use guide to the latest HCPCS codes. It helps you locate specific codes, comply with coding regulations, manage reimbursement for medical supplies, report patient data, code Medicare cases, and more. Spiral bound, this full-color reference simplifies coding with anatomy plates (including Netter's Anatomy illustrations) and ASC (Ambulatory Surgical Center) payment and status indicators. In addition, it includes a companion website with the latest coding updates. UNIQUE! Current Dental Terminology (CDT) codes from the American Dental Association (ADA) offer one-step access to all dental codes. UNIQUE! Full-color anatomy plates (including Netter's Anatomy illustrations) enhance your understanding of specific coding situations by helping you understand anatomy and physiology. Easy-to-use format optimizes reimbursement through quick, accurate, and efficient coding. At-a-glance code listings and distinctive symbols make it easy to identify new, revised, and deleted codes. Full-color design with color tables helps you locate and identify codes with speed and accuracy. Jurisdiction symbols show the appropriate contractor to be billed when submitting claims to Medicare carriers and Medicare Administrative Contractors (MACs). Ambulatory Surgery Center (ASC) payment and status indicators show which codes are payable in the Hospital Outpatient Prospective Payment System to ensure accurate reporting and appropriate reimbursement. Durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) indicators address reimbursement for durable medical equipment, prosthetics, orthotics, and supplies. Drug code annotations identify brand-name drugs as well as drugs that appear on the National Drug Class (NDC) directory and other Food and Drug Administration (FDA) approved drugs. Age/sex edits identify codes for use only with patients of a specific age or sex. Quantity symbol indicates the maximum allowable units per day per patient in physician and outpatient hospital settings, as listed in the Medically Unlikely Edits (MUEs) for enhanced accuracy on claims. The American Hospital Association Coding Clinic (R) for HCPCS citations provide a reference point for information about specific codes and their usage. Physician Quality Reporting System icon identifies codes that are specific to PQRS measures. NEW! Updated HCPCS code set ensures fast and accurate coding, with the latest Healthcare Common Procedure Coding

Telemedicine - Overview and Application in Pulmonary, Critical Care, and Sleep Medicine (Hardcover, 1st ed. 2021): Dee W. Ford,... Telemedicine - Overview and Application in Pulmonary, Critical Care, and Sleep Medicine (Hardcover, 1st ed. 2021)
Dee W. Ford, Shawn R. Valenta
R2,902 Discovery Miles 29 020 Ships in 10 - 15 working days

This book provides an overview of key issues with regards to implementing telemedicine services as well as an in depth overview of telemedicine in pulmonary, critical care, and sleep medicine. Topics range from specific practices to program development. Telemedicine has experienced explosive growth in recent years and yet, implementing telemedicine solutions is complex with substantial regulatory, legal, financial, logistical, and intra-organization/intra-personal barriers that must be overcome. This book provides the necessary information and guidance to address those complex issues. This book is broadly divided into two parts 1) a primer on requisite steps before embarking on telemedicine service development and 2) specific applications and examples where telemedicine is successfully utilized to improve quality of care in pulmonary, critical care, and sleep medicine. The first part includes coverage of telemedicine and finance, regulatory and legal issues, and program development. The second part delves into specifics with information on ambulatory telemedicine programs, inpatient consultations, and tele-ICU programs. All chapters are written by interprofessional authors that are leaders in the field of telemedicine with extensive knowledge of diverse telemedicine programs and robust real-world experience on the topic. This is an ideal guide for telehealth program managers, and pulmonary, critical care, and sleep medicine professionals interested in improving their telehealth practice.

Lean Daily Management for Healthcare - A Strategic Guide to Implementing Lean for Hospital Leaders (Paperback): Brad White Lean Daily Management for Healthcare - A Strategic Guide to Implementing Lean for Hospital Leaders (Paperback)
Brad White
R1,142 Discovery Miles 11 420 Ships in 12 - 17 working days

You likely don't need any more tools, programs, or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need, this book presents a Lean management system that can help break down barriers between staff, directors, and administration and empower front-line staff to resolve their own problems. Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders provides practical, step-by-step guidance on how to roll out Lean daily management in a hospital setting. Ideal for leaders that may feel lost in the transition process, the book supplies a roadmap to help you identify where your hospital currently is in its Lean process, where it's headed, and how your role will change as you evolve into a Lean leader. Illustrating the entire process of implementing Lean daily management, the book breaks down the cultural progression of units into discreet, objectively measurable phases. It identifies what leaders at all levels of the organization must do to progress units into the next phase of development. Complete with case studies from different service areas in the hospital, the book explains how to link problem-solving boards together to achieve meaningful and measurable improvements in: the emergency department, the operating room, discharge times, clinics, quality, and patient satisfaction. After reading this book you will understand how consistent rounding, a few whiteboards, pen-and-paper data, and a focused effort on working the Plan-Do-Study-Act cycle can help you build a common problem-solving bench strength throughout your organization-establishing the framework upon which future improvement can be built.

HBR's 10 Must Reads on Leadership for Healthcare (with bonus article by Thomas H. Lee, MD, and Toby Cosgrove, MD)... HBR's 10 Must Reads on Leadership for Healthcare (with bonus article by Thomas H. Lee, MD, and Toby Cosgrove, MD) (Paperback)
Harvard Business Review, Thomas H. Lee, Prof Daniel Goleman, Peter F. Drucker, John P. Kotter
R493 Discovery Miles 4 930 Ships in 9 - 15 working days

Help your team excel. Go from being a good practitioner to being an extraordinary leader of healthcare professionals. If you read nothing else on leadership, read these articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones for healthcare leaders to help you and your team excel, maximize performance, and live into your mission. Leading experts, such as Thomas H. Lee, Daniel Goleman, Peter F. Drucker, John P. Kotter, and Amy C. Edmondson, provide the insights and advice you need to: Understand the difference between managers and leaders Motivate others to excel Create successful cross-functional teams on the fly Maintain your identity and values as a clinician as you move into an organizational leadership role Have an impact not only on your organization but on the surrounding system Work in complex environments where authority is diffuse Lead effectively in times of rapid change This collection of articles includes "What Makes a Leader?," by Daniel Goleman; "What Makes an Effective Executive," by Peter F. Drucker; "What Leaders Really Do," by John P. Kotter; "Level 5 Leadership: The Triumph of Humility and Fierce Resolve," by Jim Collins; "The Work of Leadership," by Ronald A. Heifetz and Donald L. Laurie; "Teamwork on the Fly," by Amy C. Edmondson; "Who Has the D? How Clear Decision Roles Enhance Organizational Performance," by Paul Rogers and Marcia Blenko; "In Praise of the Incomplete Leader," by Deborah Ancona, Thomas W. Malone, Wanda J. Orlikowski, and Peter M. Senge; "Using the Balanced Scorecard as a Strategic Management System," by Robert S. Kaplan and David P. Norton; "Health Care's Service Fanatics," by James I. Merlino and Ananth Raman; and "Engaging Doctors in the Health Care Revolution," by Thomas H. Lee and Toby Cosgrove.

Practical Guide to Clinical Data Management (Hardcover, 3rd edition): Susanne Prokscha Practical Guide to Clinical Data Management (Hardcover, 3rd edition)
Susanne Prokscha
R5,381 Discovery Miles 53 810 Ships in 12 - 17 working days

The management of clinical data, from its collection during a trial to its extraction for analysis, has become a critical element in the steps to prepare a regulatory submission and to obtain approval to market a treatment. Groundbreaking on its initial publication nearly fourteen years ago, and evolving with the field in each iteration since then, the third edition of Practical Guide to Clinical Data Management includes important updates to all chapters to reflect the current industry approach to using electronic data capture (EDC) for most studies. See what's new in the Third Edition: A chapter on the clinical trial process that explains the high level flow of a clinical trial from creation of the protocol through the study lock and provides the context for the clinical data management activities that follow Reorganized content reflects an industry trend that divides training and standard operating procedures for clinical data management into the categories of study startup, study conduct, and study closeout Coverage of current industry and Food and Drug Administration (FDA) approaches and concerns The book provides a comprehensive overview of the tasks involved in clinical data management and the computer systems used to perform those tasks. It also details the context of regulations that guide how those systems are used and how those regulations are applied to their installation and maintenance. Keeping the coverage practical rather than academic, the author hones in on the most critical information that impacts clinical trial conduct, providing a full end-to-end overview or introduction for clinical data managers.

Succeeding in Academic Medicine - A Roadmap for Diverse Medical Students and Residents (Paperback, 1st ed. 2020): John P.... Succeeding in Academic Medicine - A Roadmap for Diverse Medical Students and Residents (Paperback, 1st ed. 2020)
John P. Sanchez
R1,617 R1,518 Discovery Miles 15 180 Save R99 (6%) Ships in 9 - 15 working days

This first-of-its-kind book for underrepresented racial and ethnic minorities (URM), women, and sexual and gender minorities in medicine offers the core knowledge and skills needed to achieve a well-planned, fulfilling career in academic medicine. The knowledge and skills provided by the esteemed co-authors, successful diverse pre-faculty, and junior and senior academicians, are complemented by their inspirational and motivational stories. Increasing diversity in the academic medicine workforce has been identified and embraced as a core value of institutional excellence at nearly all academic institutions and professional associations. Despite this established core value, certain groups such as Black/African-American, Latino/Hispanic, American Indian/Alaska Native-identified individuals, women, and sexual and gender minorities, are still present in lower proportions compared with the general population and lack inclusion. In 12 chapters and with a unique focus on a practical approach to increasing diversity and inclusion in academic medicine, this book demystifies the often-insular world of academic medicine. It comprehensively outlines career opportunities and associated responsibilities, how to transform academic-related work to scholarship, and offers a clear and transparent look into the academic appointment and promotion process. By focusing on the practical steps described in this handy book, students and residents can develop a strong foundation for an academic medicine career and succeed in becoming the next generation of diverse faculty and administrators.

Return on Investment for Healthcare Quality Improvement (Hardcover, 1st ed. 2020): Craig A. Solid Return on Investment for Healthcare Quality Improvement (Hardcover, 1st ed. 2020)
Craig A. Solid
R2,148 Discovery Miles 21 480 Ships in 12 - 17 working days

This book offers a comprehensive overview of performing return-on-investment (ROI) analyses for healthcare quality improvement (QI). In the United States, healthcare policy regarding physician and facility payment/reimbursement is steadily trending towards the use of "value-based" systems and away from the traditional "fee-for-service" (FFS) payment mechanisms. Healthcare professionals and organizations who have previously focused on quality metrics are now finding themselves burdened with having to define and assess value metrics, without much guidance or assistance. This volume aims to be a guide and a reference for healthcare professionals tasked with estimating and establishing ROI for QI. Chapters describe the general framework for how to perform QI; establish standard definitions of important terms, concepts, and calculations; and provide specific instructions for how to complete each step of an ROI analysis. These include: selecting a QI initiative and identifying the associated metrics, establishing measurable, monetizable, and attributable costs and benefits, determining the appropriate scope and perspective, calculating ROI and related metrics (payback period, benefit-to-cost ratio, etc.), comparing with established benchmarks or previously published results, and interpreting the results for the intended audience. In addition, chapters offer examples of real studies (or hypothetical studies of real situations), as well as templates for several of the necessary activities that readers can leverage for their own use. Return on Investment for Healthcare Quality Improvement is a must-have resource for healthcare providers, administrators, and other professionals who work in healthcare organizations, hospitals and other healthcare settings, health systems, and residency programs seeking to obtain outside funding, as well as policy makers and administrators of federal programs.

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