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Books > Medicine > General issues > Health systems & services > Hospital administration & management
Das Buch liefert theoretische Hintergrunde, praktische Anwendungen und aufschlussreiche Fallbeispiele fur die Markenbildung im Gesundheitsmarkt. In vielen Bereichen der Gesundheitswirtschaft ist Marke als Management-Instrument und Erfolgsprinzip noch nicht angekommen. Das betrifft alle Segmente: vom pharmazeutischen Produkt uber die Apotheke und die Klinik als Marke bis zur Krankenkasse. Mit den "Markentechnischen Instruktionen" soll Grundsatzliches zum Markenmanagement und zur Markenkommunikation vermittelt werden. Die "Markentechnische Praxis" zeigt im erfolgreichen Einzelfall Allgemeingultiges. In keinem anderen Markt spielen das Vertrauen und der "gute Name" eines Anbieters eine so (kauf-)entscheidende Rolle wie im Gesundheitsmarkt. Die Markentechnik liefert bewahrte Strategien und Methoden, mit denen Unternehmen/Leistungen systematisch das Vertrauen ihrer Zielgruppen gewinnen und zu starken Marken aufgebaut werden koennen.
The Handbook of Medical Leadership and Management couples the essentials of clinical leadership with a practical approach to help healthcare professionals be effective clinical leaders and managers. Beginning with a theoretical analysis it then focuses on practical ways of being a good manager and leader and the day-to-day requirements of a consultant working within a multi-professional clinical team. This is an essential resource for all those leading and managing a clinical team and those who aspire to lead, covering a broad understanding of the requirements of effective leadership. This includes quality care, patient safety, how to ensure good outcomes, using data for improvement, commissioning services and developing business cases, as well as the development of person-centred care and the education of the next generation of leaders.
This open access book evaluates African healthcare systems from multiple perspectives. By examining empirical data from various African countries, it analyzes the effects of socioeconomic factors such as urbanization, population growth, and education on various health indicators, including the situation of health professionals, patients's decision making, health resource distribution, mortality rates, and the burden of disease. Furthermore, topics such as the use of social media in healthcare and insurance policy in Africa are addressed. This book appeals to scholars and professionals interested in healthcare in Africa.
The Book mainly focuses on various aspects of regionalized management of medicine, related with updates of new biotechnology, application of therapeutic strategy, and understanding of disease-associated molecular mechanisms. The book also discusses how medical informatics, systems analysis, database sharing, and artificial intelligent can be applied for improving the quality of hospital managements, disease therapies, regional collaborations, and medical services. This book serves as a professional reference book to clinicians and experts who are interested in medical informatics and artificial intelligence for diseases therapies and therapeutic strategy, better systems analysis and database sharing, and more efficient regional collaborations and medical services.
Diagnosis Related Group (DRG) systems were introduced in Europe to increase the transparency of services provided by hospitals and to incentivise greater efficiency in the use of resources invested in acute hospitals. In many countries, these systems were also designed to contribute to improving - or at least protecting - the quality of care. After more than a decade of experience with using DRGs in Europe, this book considers whether the extensive use of DRGs has contributed towards achieving these objectives. Written by authors with extensive experience of these systems, this book is a product of the EuroDRG project and constitutes an important resource for health policy-makers and researchers from Europe and beyond. The book is intended to contribute to the emergence of a 'common language' that will facilitate communication between researchers and policy-makers interested in improving the functioning and resourcing of the acute hospital sector. The book includes: A clearly structured introduction to the main 'building blocks' of DRG systems An overview of key issues related to DRGs including their impact on efficiency, quality, unintended effects and technological innovation in health care 12 country chapters - Austria, England, Estonia, Finland, France, Germany, Ireland, the Netherlands, Poland, Portugal, Spain and Sweden Clearly structured and detailed information about the most important DRG system characteristics in each of these countries Useful insights for countries and regions in Europe and beyond interested in introducing, extending and/ or optimising DRG systems within the hospital sector
This book is the most current, comprehensive medical text focusing specifically on obesity and its related syndromes and diseases. This text takes the newest science and latest research about obesity and renders the information imminently readable and immediately useful to the medical practitioner charged with providing best practices health care for patients who are obese. In the process, this text scientifically clarifies obesity as a disease of epidemic proportions, debunks common myths about obesity, and challenges medicine's traditional and oftentimes limited view of obesity. More specifically, in Obesity: The Medical Practitioner's Essential Guide you will find comprehensive, accurate, science-based information about the epidemiology, biology, genetics, psychology, discrimination and prejudice, causes, and effects of obesity, as well as the latest science about obesity's related syndromes and diseases. In addition, this book provides the medical practitioner with specific best practices, including preferred methods of measurement, preferred methods of obesity screening, a system of graded interventions, a comprehensive description and analysis of various bariatric/surgical interventions, and a proposed population management strategy. This medical text focusing on obesity and its related syndromes and diseases is not only an invaluable reference source for current front line practitioners, but is an essential tool that can be used both domestically and internationally to educate all students in medical schools, nursing programs, physician assistant programs, doctor of osteopath programs, medical weight loss clinics, and any other health science programs.
Despite blockchain being an emerging technology that is mainly applied in the financial and logistics domain areas, it has great potential to be applied in other industries to generate a wider impact. Due to the need for social distancing globally, blockchain has great opportunities to be adopted in digital health including health insurance, pharmaceutical supply chain, remote diagnosis, and more. Revolutionizing Digital Healthcare Through Blockchain Technology Applications explores the current applications and future opportunities of blockchain technology in digital health and provides a reference for the development of blockchain in digital health for the future. Covering key topics such as privacy, blockchain economy, and cryptocurrency, this reference work is ideal for computer scientists, healthcare professionals, policymakers, researchers, scholars, academicians, practitioners, instructors, and students.
This book introduces the concepts contributing to healthcare organizational excellence and is designed to aid organizations seeking to embed a culture of excellence through a variety of established programs. The book focuses on identifying organizational excellence as derived from the literature, high reliability organizations (HROs), and nationally recognized programs, including the ANCC Magnet Recognition Program®, ANCC Pathway to Excellence® Program, and Accreditation programs. The authors explore concepts that are relevant to achieving organizational excellence and provide tools to help analyze gaps and determine steps forward in the pursuit of organizational excellence.
Auf betriebswirtschaftliche, juristische, organisatorische und kommunikative Aufgaben sind AErzte typischerweise schlecht vorbereitet. Gerade fur die Fuhrung von Krankenhausabteilungen sind diese Fahigkeiten aber essenziell und werden bei Stellenausschreibungen nachgefragt. Die taglich vom Mediziner zu loesenden nicht-medizinischen Fragestellungen sind in diesem Buch umfassend und fachlich kompetent aufgearbeitet: Fuhrungsinstrumente, Strategische Planung, Entscheidungsfindung, Personalorganisation, Diversity Management, Arbeitsrecht, Scheinselbstandigkeit ... Ein lebendig geschriebenes und an die Alltagssituationen gut adaptiertes Werk mit grosser Empathie fur (werdende) Ober- und Chefarzte. Als Lernbuch und Nachschlagewerk, in dem der Leser sich und seine Probleme wiederfindet. Nicht zuletzt werden und sollen auch Mitarbeiter und Patienten profitieren, denn Krankenhauser koennen und mussen besser werden.
Digital disruption in healthcare is generating new technologies, applications, and large data sets, and these are all precipitating significant changes in healthcare processes. Emerging applications due to digital disruption and their impact on healthcare delivery and quality are becoming some of the key focus areas of research. However, to date, systematic, generalizable, full-scale evaluation of these new technologies/applications is lacking. Little is known about the net short- or long-term health and wellness impacts of digital technologies. Similarly, the care-delivery and management process changes caused by digital disruption are forcing healthcare organizations to react rather than plan for them in advance. Given these gaps, this book addresses the technology, applications, data, and process aspects of digital disruption in healthcare. This volume is a collection of key areas in health and wellness impacted by digital disruption. It highlights the benefits, barriers, facilitators, and transformative forces that are shaping healthcare digital disruption. Topics explored in the chapters include: Towards Network Medicine: Implementation of Panomics and Artificial Intelligence for Precision Medicine Telehealth Implementation: A Synopsis of Patients' Experience of Clinical Outcomes Realising the Healthcare Value Proposition of Better Access, Quality and Value of Care by Incorporating the Social Determinants of Health with Digital Health The Internet Hospital in the Time of COVID-19: An Example from China Given the diverse interest in healthcare delivery solutions today, the need is broad across academia and the healthcare industry for a comprehensive resource for teaching, practice, and research. Digital Disruption in Healthcare is a point-of-entry resource for transferring theory into practice for heads of IT departments in hospitals, consultants, and academia, as well as scholars and researchers. Both graduate and undergraduate students as well as certificate-seeking health informatics and public health students would benefit from this book. Furthermore, it is useful for healthcare stakeholders including healthcare professionals, clinicians, medical administrators, managers, consultants, policy-makers, and IT practitioners within the healthcare space.
Dieses Buch befasst sich in 24 Beitragen mit aktuellen Fragen des Medizin- und Haftungsrechts. Der Gesundheitssektor ist gepragt von mitunter gegenlaufigen Tendenzen eines schnellen wissenschaftlichen Fortschritts, einer strengen Bedarfsplanung und knapper finanzieller Mittel. Bei veranderter Behandlungskultur steigen die Erwartungen der Patienten und die Anforderungen der Rechtsprechung an AErzte und andere Leistungserbringer. Haufige Klageverfahren sind Ausdruck und steigende Schadensaufwendungen der Haftpflichtversicherer Folge dieser veranderten Gesundheitslandschaft. Die Beitrage dieses Buches widmen sich daher Grundfragen des Haftungsrechts ebenso wie neuen Fragestellungen infolge des Patientenrechtegesetzes. Perspektiven fur die Berufshaftpflichtversicherer kommen ebenso zur Sprache wie Aspekte der Planung arztlicher Tatigkeit. Zu Wort kommen spezialisiert tatige Mediziner, Juristen und OEkonomen ebenso wie namhafte Wissenschaftler.
Great Health Care is enlightening and entertaining. It's a must read for physicians, patients, health policymakers and administrators, and the interested public---anyone who wants to understand what great health care is, and how we might build it together. The authors share their stories and motivations and the methods they have used to transform care for their own patients within their own practices and health systems. They thoughtfully explore how we got into this mess, how we can get out of it, and the barriers to making it happen. "It is not only the impact of chronic diseases on our health and economy that draws us to this subject. It is the intriguing and rewarding potential for improving the status quo through redesigning how chronic disease care is provided and paid for." (Timothy Harrington, MD) "You can't do things differently until you see things differently." (Eric Newman, MD) "We start people on the road to recovery, but the 12 weeks of cardiac rehabilitation is just the warm-up period. The really important part is what happens afterward." (Richard Lueker, MD, Beth McCormick, MS) "We believe the extra-ordinary efforts of our program coordinators are key to our clients' wellbeing and our unusually low readmission rate." (Kathi Farrell, RN, BSN, PHN, Kathleen Sullivan, RN, MSN) "In real life, we are not usually given the chance to have a do-over. But we are given the chance to continuously improve. With the right skill sets, and the right partners, we can transform." (Eric Newman, MD)
Most Americans-even those with significant disability-want to live in their homes and communities. Unpaid family members or friends often work as "informal" caregivers, helping those who need assistance- and many feel they have no option but to serve. In contrast, paid personal assistance services workers (PAS) provide a lifeline to those consumers with complex needs and limited social networks. However, there is a crisis looming in the increasing needs for paid PAS and the limited available PAS workforce. Making Their Days Happen explores disability, health, and civil rights, along with relevant federal and state labor policies related to personal assistance services. Lisa Iezzoni addresses the legal context of paid PAS as well as financing mechanisms for obtaining home-based personal assistance. She also draws upon interviews she conducted with paid PAS consumers and PAS workers to explore PAS experiences and their perspectives about their work. Offering recommendations for improving future experiences of PAS consumers and providers, Iezzoni emphasizes that people with disabilities want to be a part of society, and PAS workers who do this low-wage work find satisfaction in helping them achieve their goals.
This book provides an up to date user friendly resource on the emerging field of digital medicine and its present and potential future role in modern healthcare. Chapters are written by a specialist on each area in an easy to read format, which broadly covers the potential of digital medicine in epidemiology, precision medicine and surgery. Chapters focus on aspects of telemedicine, the applications of big data, artificial intelligence, blockchain, regenerative medicine, legal aspects and business models. Furthermore, guidance is given on medical ethics and how to manage doctor patient relationships in the modern age. Digital Medicine comprehensively reviews the emerging field of digital medicine in modern healthcare and is therefore a critical resource for physicians and medical trainees who are looking for comprehensive resource on digital medicine and its potential role in modern healthcare.
Besides its core competencies in excellent patient care, the university hospital in Dresden, Germany focuses on team and quality management. In our understanding, team management is one key success factor for hospitals in the future. Excellent nationally and internationally recognised projects and practice proven concepts will be presented by specialists in their fields. After discussing the strategic background and advantages of team oriented management from the hospital CEOs viewpoint, possibilities of aligning individual employee performance with strategic goals under the peculiarities of university hospitals are presented. The concept of shared mental models is then closely discussed on the background of cutting edge results in this field in a guest article by Piet van den Bossche (Dept. of Educational development and Educational Research, Maastricht University, The Netherlands). Fitting just into the latter empirical background, team concepts in Helicopter Emergency Medical Services are described, which rely on shared mental models of all team members. To achieve good Crew Resource Management the Dresden Six Step Approach of CRM improves team performance by introducing psychological know how into simulator based teaching, focusing on shared mental models and team effectiveness. The next chain link of patient safety is risk management representing a vital part of quality management in high risk medical organisations. In this regard, the design and implementation of a local Critical Incident Reporting System (CIRS) in Dresden is illustrated. Consequently the results of our CIRS are openly discussed as well as the changes in daily practice derived from its reports. The next step on the way to business excellence is the utilisation of closed quality management circuits, referring to the classical Deming cycle (plan- do- check- act). In this regard, we describe the results of the first Six Sigma team optimisation project in a German hospital in collaboration with the Chair of Market oriented Corporate Management and Marketing of the University of Dresden. Responsibility for society is further taken by setting up a quality certified trans-regional stroke management network. Using virtual patient gateways under the leadership of the UHD quality in patient care evolves from the local level of one hospital to the entire eastern Saxon region. Most fascinating and challenging, however, is the psychology and team management of large teams and resources under time pressure exemplified in mass casualty incidents and natural disasters directly affecting a level 3 trauma centre as illustrated in the both final chapters. This book is aimed at managers and team leaders, practitioners, and team members in diverse organisations as well as management consultants. This diverse target group illustrates the basic approach of team management. Only the strategy oriented inter-professional co-operation of management and staff within shared mental models across the organisation enables sustained success of all contributors by increasing patient safety and satisfaction.
In celebration of the 25th anniversary of the Health Economics Research Unit (HERU) this book brings together contributions from existing and former HERU staff which draw on their specialist interests and work records. The chapters reflect the 'state of the art' methodologies in which HERU has played, and still plays, a leading developmental role. HERU was established at the University of Aberdeen in 1977 to develop new methods within health economics and to encourage the use of the techniques of economic appraisal within the health service. As such, it was the first research unit in Europe focussing solely on Health Economics. The importance of the Unit's work cannot be underestimated and all health economists as well as those working within the health service and the field of health policy will benefit from reading this text and appreciating HERU's contribution to the field. Advances in Health Economics does not only reflect on the past 25 years, but is also a driving force for the next 25.
Strategies for Building Satisfying Patient Relationships New England Healthcare Assembly This book fills a huge void in the areas of medical education and the delivery of patient service. The clear advice about how to identify and respond to patient needs and preferences is essential reading for physicians and those who work with them. If the personal rewards of medicine are important to you, read this book. --Joseph A. Lieberman, III, chairman, department of family and community medicine, clinical professor of family medicine, Thomas Jefferson University This important resource describes how to develop the qualities of understanding, empathy, and compassion that help to meet and exceed patient expectations. Managing Patient Expectations is filled with realistic and cost-effective strategies for maintaining patient satisfaction, creating loyalty, and increasing referrals. Susan Keane Baker explains how to find out what patients really think and how physicians can best respond in a variety of situations. Co-published with the Healthcare Assembly Press.
Access to approved scientific medical literature is vital in the context of providing standard, evidence-based health care. Despite the abundance of medical information, ensuring that it is available to health care professionals in the field remains a challenge. Remote areas in economically disadvantaged sub-Saharan Africa often lack internet facilities or reference libraries. At the same time, the long-term storage of books and other documents is a problem due to climatic factors such as humidity and heat, the presence of pests like insects and rodents, as well as environmental hazards and the lack of trained staff to adequately manage, maintain and distribute literary material. Against this background and based on practical experience, this book compiles a series of common disease management protocols adapted for minimal-resource facilities, formulas for national healthcare schemes (vaccination, antenatal, child care) and other useful documents that can facilitate effective hospital management in low-resource countries. Primarily intended for healthcare workers in The Gambia and other nations with a similar socio-economical background, the book is also a valuable resource for international students and healthcare workers from regions like Europe and the Americas intending to do internships in economically underprivileged geographic areas.
Die Zukunft der Medizin ist weiblich Von den Medizinstudierenden sind in Deutschland zurzeit uber 60% Frauen, bei den berufstatigen Arzten und Arztinnen machen in den Altersgruppen bis 39 Jahre die Arztinnen einen Anteil von fast 50% aus. Gleichzeitig ist die Zahl der Arztinnen in Fuhrungspositionen nach wie vor gering, aber das wird sich nach Einschatzung vieler Meinungsbildner in der nachsten Zeit andern Ziel des Buches ist es, Arztinnen, die eine Fuhrungsposition als Oberarztin oder Chefarztin anstreben bzw. bereits innehaben, Hilfsmittel mit auf den Weg zu geben, mit denen sie eine gesunde Fuhrung in der Medizin erfolgreich implementieren und gangige Fehler vermeiden konnen. Und das finden Sie im Fuhrungshandbuch fur Arztinnen": Kein Erfolg ohne fundierten Hintergrund: Analyse der derzeitigen Lage, der Chancen und auch der Schwierigkeiten, die man als Frau in der Fuhrungsriege der Arzteschaft (noch?) zu erwarten hat; Konkrete Handlungsanweisungen, wie Fuhrung im beruflichen Alltag optimal umgesetzt werden kann; Ubungen und praktische Beispiele, die bei der Umsetzung gesunder Fuhrung helfen Nur Mut zur Fuhrungsposition: Nutzen Sie das Rustzeug in diesem Buch, um als Arztin eine Fuhrungsposition erfolgreich und gesund fur sich und die Mitarbeiterinnen zu gestalten." |
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