This work provides the reader with an understanding of team
building in a health care environment, and shows managers how to
build a team that is committed to delivering quality. Topics
covered include key quality concepts, team exercises, how to be a
team member, team empowerment and continuous quality improvement.
The facilitator's guide provides all the lesson plans, overhead
projection masters and guides to all the exercises necessary for
the team leader or trainer to run a teambuilding workshop.
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