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Books > Business & Economics > Business & management

The Business Builder's Toolkit - A Practical Handbook For Business Leaders (Paperback): Nic Haralambous The Business Builder's Toolkit - A Practical Handbook For Business Leaders (Paperback)
Nic Haralambous
R382 Discovery Miles 3 820 Ships in 2 - 4 working days

The Business Builder’s Toolkit is not just about the knowledge of business fundamentals but a step-by-step guide of how to implement them. This is the business guru in your pocket; the mentor you wish you had and the handbook that you will refer to again and again.

Including topics like:

  • Busting business jargon and exposing business lies
  • How to increase sales
  • HR basics for when you can’t afford HR yet
  • Customer retention tactics and community building
  • Mental health management strategies
  • Efficient and effective marketing tactics
Damaged Goods - The Rise and Fall of Sir Philip Green (Paperback): Oliver Shah Damaged Goods - The Rise and Fall of Sir Philip Green (Paperback)
Oliver Shah 1
R295 R269 Discovery Miles 2 690 Save R26 (9%) Ships in 9 - 15 working days

The gripping, jaw-dropping rise and fall of Sir Philip Green, the self-styled 'king of the high street'.

Sir Philip Green is no stranger to scandal. He was once hailed one of Britain's best businessmen and had prime ministers and supermodels on speed dial. But his reputation came crashing down when Oliver Shah uncovered the truth behind his doomed BHS deal.

The collapse of British Home Stores left 11,000 employees without jobs and put 20,000 people's pensions at risk. Green eventually paid £363m towards the company's £571m pension deficit, but it wasn't long before he found himself in trouble again. In October 2018, Green was named as the business figure at the heart of Britain's #MeToo scandal. With accusations of sexual and racial harassment flooding the press, and with Topshop's pension deficit rising to almost double the figure that toppled BHS, can the retail tycoon survive yet another scandal?

In Damaged Goods, Oliver Shah, the award-winning journalist who first broke the BHS story, shines a light on Green's past and his uncertain future; this is the extraordinary account of the retail magnate Sir Philip Green's fall from grace.

Magda - My Journey (Paperback): Magda Wierzycka Magda - My Journey (Paperback)
Magda Wierzycka
R350 R323 Discovery Miles 3 230 Save R27 (8%) Ships in 5 - 10 working days

How did a teenage refugee from communist Poland become one of the richest women in South Africa? In what ways did she disrupt the financial services industry? What drove her to become an activist exposing corporate and government corruption? What are her secrets for succeeding in business and life?

The founder of multibillion-rand financial services empire Sygnia Limited, Magda Wierzycka is South Africa’s most successful businesswoman. In this engaging and insightful book, she tells the story of her life, from her childhood in communist Poland, her family’s escape and relocation to South Africa, her early struggles in the male-dominated financial services industry, and the formation and growth of her own company, Sygnia.

With a business model built on transparency and low fees, it was a natural step for Magda to become an outspoken critic of corporate and government corruption, exposing wrongdoing and making her many powerful enemies in the process.

In this book, Magda shares the life lessons and business principles that have driven her and brought her success. This is a fascinating story that will inspire you to speak out, lean in, break out, and ultimately empower yourself not only to survive in life and business, but to thrive.

Africa's Business Revolution - How to Succeed in the World's Next Big Growth Market (Hardcover): Acha Leke, Mutsa... Africa's Business Revolution - How to Succeed in the World's Next Big Growth Market (Hardcover)
Acha Leke, Mutsa Chironga, George Desvaux 1
R824 R713 Discovery Miles 7 130 Save R111 (13%) Ships in 10 - 15 working days

The Definitive Guide to Doing Business in Africa

For global and Africa-based companies looking to access new growth markets, Africa offers exciting opportunities to build large, profitable businesses. Its population is young, fast-growing, and increasingly urbanized--while rapid technology adoption makes the continent a fertile arena for innovation. But Africa's business environment remains poorly understood; it's known to many executives in the West only by its reputation for complexity, conflict, and corruption.

Africa's Business Revolution provides the inside story on business in Africa and its future growth prospects and helps executives understand and seize the opportunities for building profitable, sustainable enterprises. From senior leaders in McKinsey's African offices and a leading executive on the continent, this book draws on in-depth proprietary research by the McKinsey Global Institute as well as McKinsey's extensive experience advising corporate and government leaders across Africa. Brimming with company case studies and exclusive interviews with some of Africa's most prominent executives, this book comes to life with the vibrant stories of those who have navigated the many twists and turns on the road to building successful businesses on the continent.

Combining an unrivalled fact base with expert advice on shaping and executing an Africa growth strategy, this book is required reading for global business executives looking to expand their existing operations in Africa--and for those seeking a road map to access this vast, untapped market for the first time.

Vusi - Business & Life Lessons From a Black Dragon (Paperback): Vusi Thembekwayo Vusi - Business & Life Lessons From a Black Dragon (Paperback)
Vusi Thembekwayo 3
R325 R305 Discovery Miles 3 050 Save R20 (6%) Ships in 6 - 10 working days

Maverick. Leadership genius. Self-made millionaire. Dragon. The rock star of public speaking. Vusi Thembekwayo has been called many things.

Join him in his inspiring journey from the township to the top echelons of South African business, to becoming one of the youngest directors of a listed company and CEO of a boutique investment firm. As a Dragons' Den judge and a sought- after public speaker across the globe, Vusi doesn't just talk business – he lives it.

Now you can learn the secret of his success and how to shape your own destiny.

Self-Helpless - A Cynic's Search for Sanity (Paperback): Rebecca Davis Self-Helpless - A Cynic's Search for Sanity (Paperback)
Rebecca Davis 4
R290 R263 Discovery Miles 2 630 Save R27 (9%) Ships in 5 - 10 working days

Everywhere she looked, the world was in poor shape. And because she’d quit drinking, she no longer had the comfort blanket of alcohol to tamp down her anxiety. How did sober people stay sane?

In recent times, the self-help industry has exploded into a multi- billion dollar global industry – and along with it has come every imaginable type of therapy, healing or general woo-woo. In the past, Rebecca scoffed at this industry, mocking its reliance on half-baked science and the way it appears to prey on the mentally fragile.

But as she searched for a meaning of life that did not involve booze, she found it increasingly hard to rationalize her default scepticism. This shit really seems to work for some people, she reasoned. And it’s not like I have any particularly solid alternatives.

Rebecca lives in Cape Town, the undisputed epicentre of ‘alternative’ paths to peace and enlightenment in South Africa. She decided that over the course of a year, she would embark on a quest for personal wellness, spiritual enlightenment and good old-fashioned happiness. She was willing, within reason, to try anything. She would open herself to even the most outlandish contemporary fads in self- improvement.

What followed was a twelve-month immersion in the world of auras, chakras, hallucinogenic drugs, sweat lodges, sangomas, past lives and more.

And by the end of it? Maybe she would find some new ways of thinking and living. Or maybe she would emerge with her prejudices untouched.

Either way, it would be a good story.

What Makes Them Great? - 50 Ways To Become The Industry Leader (Paperback): Douglas Kruger What Makes Them Great? - 50 Ways To Become The Industry Leader (Paperback)
Douglas Kruger
R250 R153 Discovery Miles 1 530 Save R97 (39%) Ships in 5 - 7 working days

Could you be the Branson of business, the Clarkson of cars or the Schwarzenegger of bodybuilding? Could you stand out as the great and lasting leader of your industry?

In this book, Douglas Kruger takes us on a tour of different worlds and industries, unpacking the answer to a single question: What makes some people leaders in their field? Is it their disproportionate level of knowledge? Their charisma? Their marketing abilities? Is it the way they portray their own identities as ideals to be emulated by tribes of believers, or is it the way they have moved a body of knowledge forward? Most importantly, is it possible for us to emulate their success?

The answer is a resounding Yes!

In What Makes Them Great?, Kruger’s 50 practical, easy-to-follow suggestions spell out exactly what it would take for you to become so formidable within your own industry that your competitors struggle to keep up. Because, when you are the industry leader, the undisputed expert, the entire dynamic changes: the media and the deals come to you; your level of earning is exponentially higher; you enjoy privileged access and extraordinary leeway; you arrive to find the door already open.

Find out what it would take for you to become the Branson of business, the Clarkson of cars, the Oprah of talk-show television, and reap the financial and personal rewards. Find out how you can become the leading name in your industry.

South African Human Resource Management - Theory and Practice (Paperback, 5th ed): B.J. Swanepoel South African Human Resource Management - Theory and Practice (Paperback, 5th ed)
B.J. Swanepoel 3
R851 Discovery Miles 8 510 Ships in 2 - 4 working days

The fifth edition of South African human resource management meets the ever-growing demand for an HRM compendium specific to South Africa. Written by South Africans, for South Africans, the book emphasizes the need to contextualise HRM locally and within the wider African context. The book offers value to anyone involved and/or potentially interested in the management of human resources on the African continent and demonstrates why HRM is at the core of the sustainable development challenges we face.

Financial Management (Paperback, 10th Edition): Carlos Correia Financial Management (Paperback, 10th Edition)
Carlos Correia
R975 R860 Discovery Miles 8 600 Save R115 (12%) Ships in 4 - 8 working days

Now in its 10th edition, Financial Management is the leading text on the theory and application of corporate finance in southern Africa.

Set against the backdrop of recent developments in financial markets, instruments, and financial theory, the text refers to real-world applications and financial decisions by South African companies.

The Other End Of The Telescope - How To Increase The Metabolic Rate And Success Of Your Business (Paperback): Ian Russell The Other End Of The Telescope - How To Increase The Metabolic Rate And Success Of Your Business (Paperback)
Ian Russell
R250 R223 Discovery Miles 2 230 Save R27 (11%) Ships in 5 - 10 working days

Are you ready to rise to the challenge of increasing the metabolic rate and success of your business? The Other End Of The Telescope is a high speed gallop through the absurdities and challenges of getting things done in large companies, and the inherent contradictions in leadership and organisational behaviours that prevent businesses from realising their potential and achieving greater success.

In this collection of thought provoking essays, Ian Russell draws on more than 25 years’ experience of leading and working in large organisations around the world to distil the key themes and challenges confronting big business today. The book tackles key topics such as organisational cholesterol, the loneliness of leadership, human capital strategy failures, performance destroying ‘head offices’ and the ‘myths’ of talent scarcity and the socalled Fourth Industrial Revolution, among others. Each essay pairs a deep understanding of the real world and lessons learned the hard way, with powerful and pragmatic insights on how big business can change the way in which it does things.

Contributions from other notable thought leaders Valter Adão, Richard Mulholland, Happy Ntshingila and Rapelang Rabana add unique voices and insights to Ian’s vibrant and straightforward views. Together they are exactly what is needed to jolt businesses and their leaders into doing things more successfully and thoughtfully. The lightness of Ian’s style makes this a highly readable book, but it does not dilute the impact of his incisive observations and insights.

Passionate, irreverent and challenging, The Other End Of The Telescope will make you think deeply about your business and your career – and your role in both.

The Shepherd And The Beast - The Hero's Journey For Leaders (Paperback): Tramayne Monaghan The Shepherd And The Beast - The Hero's Journey For Leaders (Paperback)
Tramayne Monaghan
R265 R237 Discovery Miles 2 370 Save R28 (11%) Ships in 5 - 10 working days

We are all on the journey. The hero’s journey is for everyone, and we are the hero in our own story.

Being on the journey is the most human thing we can do – humanity will cease to grow or evolve if we follow the status quo. We live in a world of social media, hyper-connectedness, and convenience, but we are becoming less human the further down the path we go. Stepping into our own journey and finding the guidance and lessons to grow as a person is our destiny. Along the path, we find our mentors and face our trials. We are distracted, and we fail – we are human, after all. In the chaos, we eventually find the balance required to grow. This is a book about facing demons and meeting mages.

The Shepherd and the Beast is about the universal truth that binds us; we are all the same, just on different parts of the same mythological journey.

Tramayne Monaghan went on a journey of heroic proportions, learning how to be a leader from the best and learning lessons from the trials of beasts. Being thrust into leadership positions at a young age, these are the real-life lessons learnt and the steps the reader can take to absorb them.

This is the story of a man trying to find meaning in leading others. This is a story of becoming a leader while discovering the shepherd and the beast …

Statistics For Business And Economics (Paperback, 5th Edition): David Anderson, James Cochran, Eddie Shoesmith, Dennis Sweeney,... Statistics For Business And Economics (Paperback, 5th Edition)
David Anderson, James Cochran, Eddie Shoesmith, Dennis Sweeney, James Freeman, … 1
R1,305 Discovery Miles 13 050 Ships in 2 - 4 working days

With its application-oriented approach, the fifth EMEA edition of Statistics for Business and Economics teaches students the core concepts of statistics in the fields of business, management, and economics, with the needs of the non-mathematician in mind.

The authors interweave statistical methodology with applications of data analysis to enrich students’ understanding of how statistics underpin problem-solving and decision-making. Students develop a computational foundation and learn to use various techniques before moving on to statistical application and interpretation.

At the end of each section, exercises focus on computation and the use of formulas, while application exercises require students to apply what they have learnt to real-world problems.

Practising Strategy - A Southern African Context (Paperback, 2nd Edition): Peet Venter, Tersia Botha Practising Strategy - A Southern African Context (Paperback, 2nd Edition)
Peet Venter, Tersia Botha 7
R746 Discovery Miles 7 460 Ships in 2 - 4 working days

Given the common acknowledgement that strategy implementation is the greatest challenge to managers in the 21st century and the greatest reason for strategy failure we decided to focus on strategy implementation. Rather than promoting the unrealistic idea of strategy as a purely rational and deliberate outcome, this book acknowledges and explores the idea that strategy is often emergent, messy and experimental.

The 2nd edition of this book offers five key approaches:

  • It focuses on strategy implementation and not just on the thinking and analytical aspects of strategic management.
  • It explores the idea that strategy is often emergent, messy and experimental, unlike other strategic management books, which unrealistically portray it as a neat, analytical and rational process.
  • It unpacks the recent concept that other strategists, not only just senior management, influence strategic direction.
  • It recognises strategy as something people do rather than something an organisation possesses. Since people are building blocks of strategy, it is a cognitive and political activity.
  • It uses primary research conducted among southern African top and middle managers and draws on these managerial perspectives to enrich the text with first-hand accounts of strategy experience.

The second edition features a number of new chapters, focusing on strategy implementation and change management, resource allocation and responsible leadership. It also includes a more detailed coverage of managing strategic risk.

Introduction To Business Management (Paperback, 12th Edition): S. Rudansky-Kloppers, B. Erasmus, J. Strydom Introduction To Business Management (Paperback, 12th Edition)
S. Rudansky-Kloppers, B. Erasmus, J. Strydom
R592 Discovery Miles 5 920 In Stock

Introduction to Business Management is a market-leading textbook which is used widely at both universities and universities of technology.

It is an introductory level text which provides a contextual framework of the business environment and topical themes before delving into the management functions in more detail. It also offers a broad overview of the main principles of the business functions, namely operations management, human resource management, marketing management, financial management and purchasing and supply chain management.

The new edition takes into account the changed business environment, including the advances in technology, the impact of Covid, the changing nature of work, the emphasis on sustainable development, and updated legislation. In particular, the chapters on entrepreneurship, the business environment, planning, leading, human resource management, and purchasing and supply management have been updated to reflect the current business world.

Personnel Psychology - An Applied Perspective (Paperback, 2nd Edition): M. Coetzee, D. Schreuder Personnel Psychology - An Applied Perspective (Paperback, 2nd Edition)
M. Coetzee, D. Schreuder
R592 Discovery Miles 5 920 Ships in 2 - 4 working days

This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

  • South African text with local examples and case studies makes text more accessible and easier for students to relate
  • Review questions challenge students to analyse material with the aim of broadening their understanding of content
  • Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
  • New case studies, new examples and updated references
  • Research trends and practices in the field
Sweat Scale Sell - Build Your Business Into An Asset Of Value (Paperback): Pavlo Phitidis Sweat Scale Sell - Build Your Business Into An Asset Of Value (Paperback)
Pavlo Phitidis
R320 R290 Discovery Miles 2 900 Save R30 (9%) Ships in 5 - 10 working days

An astonishing 94.6% of businesses fail to sell, closing at an enormous cost to the owner, their family, their staff and the economy. It’s a shocking realisation to many business owners that after all the courage it took to start, the creativity and care it took to build, every business faces only two possible ends: a sale or closure. So you’ve got to build to $ell.

Sweat, Scale, $ell shares real business-building stories about how ordinary business owners changed their fate using the Asset of Value™ method, a practical approach to building a winning business. With Pavlo Phitidis, they Sweated to reshape their business to be relevant to a changing world; they built a solid foundation for Scale; and then they pressed hard on the accelerator to ramp up growth in preparation for $ale to create a business any buyer would want.

Phitidis draws on 25 years of direct experience in conceptualising and building businesses across four continents. He has developed and brought to market business assets in excess of US$300 million through a combination of business start-ups, turnarounds, sales and acquisitions. Phitidis started, built and sold 12 businesses in nine years and took the lessons from the two failures, two IPOs and eight sales to build a business that builds businesses. As a co-founder of Aurik he has worked with over 1 500 established businesses across most sectors in the economy, including family businesses, partnerships and lone business owners.

PAVLO PHITIDIS is the resident entrepreneurial and business growth content contributor for Radio 702 and CapeTalk, the presenter and host of The Growth Engines for Business Day TV, as well as a speaker at both local and international business conferences.

Project Management Techniques (Paperback, 3rd College Edition): Rory Burke Project Management Techniques (Paperback, 3rd College Edition)
Rory Burke
R550 R503 Discovery Miles 5 030 Save R47 (9%) Ships in 5 - 10 working days

Planning and Control Techniques incorporating PMBOK 6ed, APM BoK 6ed and the latest planning software. Project management systems approach for managing a range of projects – including industry 4.0 artificial intelligence (AI) projects.

Project Management Techniques (Third College Edition) has been written for the experienced project manager responsible for producing the project’s deliverables on time, within budget and to the required quality as outlined in the project charter. At this level, the project manager needs to know how to develop and manage a planning and control system that integrates all the team members, resources, contractors, suppliers, stakeholders and components of the project. This book will help the project manager develop decision-making skills to trade-off conflicting parameters and individual plans to enable the project to converge on an optimum project plan, build-method and execution strategy. Reporting to the project sponsor or programme manager, the project manager is appointed as the project’s single point of responsibility and authorized to use company resources as outlined in the project charter.

The new edition of 'Project Management Techniques' (Third College Edition) is aligned to:

  • PMBOK 6ed
  • APM BoK 6ed
  • SAQA 58395 NQF 5 (mapped)
Billionaires Under Construction - The Mindset Of An Entrepreneur (Paperback): DJ Sbu Billionaires Under Construction - The Mindset Of An Entrepreneur (Paperback)
DJ Sbu 9
R165 R148 Discovery Miles 1 480 Save R17 (10%) Ships in 5 - 10 working days

DJ Sbu is not your ordinary entrepreneur. He was born to be great and refuses to settle for less.

Have you ever wondered what, exactly, goes on inside a successful entrepreneur’s head – how they came up with their ground-breaking ideas, how they turned them into a business, how they handle failure and what it took to get them where they are today? Billionaires Under Construction answers these questions, and more, as it charts the rise and rise of Sibusiso Leope, one of South Africa’s most dynamic entrepreneurs. From his childhood in Tembisa to the global stage as a best-selling DJ, from music mogul and co-owner of TS Records – the label behind some of South Africa’s brightest young stars – and, more recently, the force behind the country’s first black-owned energy drink, Sbu’s story is one of courage, resilience, inspiration and a refusal to let the put-downs stop him. In his own words, "you just can’t stop his go".

Billionaires Under Construction is a blueprint of Sbu’s success; an honest and direct account of the setbacks he’s encountered, including his high profile dismissal from two of South Africa’s most prominent radio stations and his equally notorious run-in with Forbes. Sbu’s handling of these situations shows the triumph of his entrepreneurial spirit and the tenacity of a man who does, indeed, consider himself a billionaire under construction – and won’t stop until his goal has become a reality.

More than this, it’s a handbook to show other entrepreneurs how they can do the same; a slice of motivation to show them that it can be done, and a tool-kit to show them how.

Management for Engineers, Scientists and Technologists 2e (Paperback, 2nd ed): JV Chelsom Management for Engineers, Scientists and Technologists 2e (Paperback, 2nd ed)
JV Chelsom
R1,694 Discovery Miles 16 940 Ships in 12 - 17 working days

Significantly revised and updated, this second edition of "Management for Engineers, Scientists and Technologists" is vital reading for all students of any of these subjects hoping to make it in the real world.

Increasingly, students of engineering, science and technology subjects are finding that their success depends as much on general management skills and understanding operational systems as on their technical expertise. This book offers students that all- important firm foundation in management training.

"Management for Engineers, Scientists and Technologists" offers a practical and accessible introduction to management and provides a comprehensive guide to the management tools used in managing people and other resources. Part 1 includes a series of chapters on management applications and concepts, starting with basic issues such as 'What is a business?' and 'What is management?', continuing through management of quality, materials and new product development and concluding with examples of successful companies who provide good models of management. Part 2 considers human resource management and communications, introduces tools and techniques for managing machines and materials, examines financial management, describes the procedures and tools of project management, analyses the supply system and the processes of inventory control, studies business planning and marketing, and concludes with a new chapter on the management of SMEs.

The authors' significant experience in both teaching and industry provides valuable lessons in business management, and allows them to provide case studies with real insight.

Crash And Burn - A CEO's Crazy Adventures In The SA Airline Industry (Paperback): Glenn Orsmond Crash And Burn - A CEO's Crazy Adventures In The SA Airline Industry (Paperback)
Glenn Orsmond
R310 R277 Discovery Miles 2 770 Save R33 (11%) Ships in 5 - 10 working days

You’ll never think of flying in South Africa in the same way again.

This is an insider’s tale of the South African airline industry over the past thirty years, as told by Glenn Orsmond, and particularly the story of the dramatic collapse of Comair in 2022.

Orsmond, who was twice the CEO of Comair and the founder CEO of 1time, takes the reader on a wild ride through the ultracompetitive sector of low-cost airlines that boomed in this country after South African Airways’ stranglehold on the skies was loosened in the 1990s. Comair – which operated both Kulula and British Airways – and 1time were at the forefront of this new wave of airlines that saw domestic flying and tourism take off.

But after some incredible highs and lows, Comair crashed under Orsmond’s watch despite the company’s 75-year unblemished profit history. The pandemic’s impact, the grounding of aeroplanes after a questionable regulator investigation and poor management decisions all contributed to its downfall.

You can expect tales of industry legends and innovation but also of competitors trying to gut each other, battles between pilots and accountants, unions and bosses at loggerheads, and warfare between shareholders and directors in boardrooms.

Business Cases From South African Companies (Paperback, 2nd Edition): Cecile Nieuwenhuizen Business Cases From South African Companies (Paperback, 2nd Edition)
Cecile Nieuwenhuizen
R288 Discovery Miles 2 880 Ships in 4 - 8 working days

Business Cases from South African Companies is an engaging collection of case studies dealing with real-life businesses.

Written by business owners, the stories are unique and inspiring to students, practitioners and would-be entrepreneurs.

Owners, entrepreneurs and corporates (from SMMEs to larger companies) share their frustrations, successes, and challenges on starting and running successful businesses.

The Dirty Secrets Of The Rich And Powerful - Exposing The Dark Side Of Capitalism (Paperback): James-Brent Styan The Dirty Secrets Of The Rich And Powerful - Exposing The Dark Side Of Capitalism (Paperback)
James-Brent Styan
R310 R286 Discovery Miles 2 860 Save R24 (8%) Ships in 5 - 10 working days

In 2018 the world watched as 82 per cent of all wealth created was claimed by the top 1 per cent of the global population. The bottom 50 per cent of humanity saw no increase at all. While one new billionaire was created every two days, one in every four South Africans were living on less than R18 per day – not enough to buy a loaf of bread.

Inequality has always been part of the world we live in, but in the past twenty years the situation has worsened. We have seen the rise of mega corporations, where regional companies have become global players: power brokers that are richer and more powerful than most countries. This has seen businesses record ever-increasing profits while they pay ever-decreasing taxes. How is this happening?

In South Africa, millions of people depend on the services and products of mega corporations, but to what extent do these corporations influence and affect the lives of their consumers? What do these companies do with all the power that is in their hands?

In The Dirty Secrets of the Rich and Powerful, James-Brent Styan casts the spotlight on economic inequality and unpacks historical and ongoing business practices that have a real influence on people today. This book takes you right into the corridors of power and behind the closed doors of the boardrooms of the rich and powerful to show you how, and why, the status quo seems so unfair.

Cultureneering (Paperback): Ian Fuhr Cultureneering (Paperback)
Ian Fuhr
R310 R281 Discovery Miles 2 810 Save R29 (9%) Ships in 5 - 10 working days

CULTURENEERING = Building a strong business culture in a diverse workforce that delivers obsessive customer service.

Are you a leader who aims to drive real growth for the people within your organisation and at the same time deliver exceptional customer service that sets you apart from your competitors?

Running a business in a racially polarised country with a melting pot of diversity, requires leaders to understand the complexity of building an inclusive culture out of a fragmented workforce. A strong culture is not only focused on chasing financial objectives, but is based on trust, equality, respect and mutual tolerance. When every employee has a true sense of belonging, despite their differences, it is possible to create a common purpose of obsessive customer service.

Cultureneering is a philosophy and framework that Ian Fuhr has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth.

Leaders need to embrace this culture-driven approach to business leadership as it promises to play an important role in the overall transformation of our country’s workforce.

Practising Strategy - A Southern African Context (Paperback, 3rd Edition): Peet Venter, Tersia Botha Practising Strategy - A Southern African Context (Paperback, 3rd Edition)
Peet Venter, Tersia Botha
R552 R522 Discovery Miles 5 220 Save R30 (5%) In Stock

There are a number of strategy books, international and local, available in the South African market. Why another one? What makes this book different?

The third edition of the book features a number of new chapters, focusing on strategy implementation and change management, resource allocation and responsible leadership. It also includes a more detailed coverage of managing strategic risk.

Features:

  • It focuses on strategy implementation and not just on the thinking and analytical aspects of strategic management.
  • It explores the idea that strategy is often emergent, messy and experimental, unlike other strategic management books, which unrealistically portray it as a neat, analytical and rational process.
  • It unpacks the recent concept that other strategists, not just senior management, influence strategic direction.
  • It recognises strategy as something people do rather than something an organisation possesses. Since people are building blocks of strategy, it is a cognitive and political activity.
  • It integrates the three domains of responsible management – sustainability, responsibility towards all stakeholders and ethics – into the strategic management process that serves to create responsible competitiveness.

    The third edition of the book promotes a paradigm change with regard to the overall goal of strategic management. Traditionally, the goal is the achievement of sustained competitive advantage. The world is in desperate need of responsible managers and organisations. The responsible organisation requires change to achieve responsible competitiveness. Responsible competitiveness is achievable by integrating responsible management principles and factors throughout the strategic management process, which is the approach that we adopt in this book.

  • Human Resource Management In South Africa (Paperback, 7th Edition): Surette Warnich, Michael R. Carrell, Norbert F. Elbert,... Human Resource Management In South Africa (Paperback, 7th Edition)
    Surette Warnich, Michael R. Carrell, Norbert F. Elbert, Robert D. Hatfield
    R801 R759 Discovery Miles 7 590 Save R42 (5%) Ships in 10 - 15 working days

    This seventh edition of Human Resource Management in South Africa provides a complete introduction and guide to Human Resource Management in the challenging and changing business world of modern South Africa.

    The many changes and events in both the external and internal environments for South African organisations in recent years have presented human resource managers with even greater challenges. Increasingly these managers, and the human resource function in general are being asked to make an even more significant contribution to the success of their organisations.

    This textbook will help you understand and handle the complexity, speed and magnitude of these changes and their impact on HR issues and policy, as well as how HR can, in turn, help South African organisations and their employees create value and achieve competitive advantage.

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