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Books > Business & Economics > Business & management > Management of specific areas

Human Resource Management In South Africa (Paperback, 7th Edition): Surette Warnich, Michael R. Carrell, Norbert F. Elbert,... Human Resource Management In South Africa (Paperback, 7th Edition)
Surette Warnich, Michael R. Carrell, Norbert F. Elbert, Robert D. Hatfield
R1,436 R1,349 Discovery Miles 13 490 Save R87 (6%) Ships in 10 - 15 working days

This seventh edition of Human Resource Management in South Africa provides a complete introduction and guide to Human Resource Management in the challenging and changing business world of modern South Africa.

The many changes and events in both the external and internal environments for South African organisations in recent years have presented human resource managers with even greater challenges. Increasingly these managers, and the human resource function in general are being asked to make an even more significant contribution to the success of their organisations.

This textbook will help you understand and handle the complexity, speed and magnitude of these changes and their impact on HR issues and policy, as well as how HR can, in turn, help South African organisations and their employees create value and achieve competitive advantage.

Personnel Psychology - An Applied Perspective (Paperback, 2nd Edition): M. Coetzee, D. Schreuder Personnel Psychology - An Applied Perspective (Paperback, 2nd Edition)
M. Coetzee, D. Schreuder
R514 Discovery Miles 5 140 Ships in 4 - 6 working days

This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

  • South African text with local examples and case studies makes text more accessible and easier for students to relate
  • Review questions challenge students to analyse material with the aim of broadening their understanding of content
  • Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
  • New case studies, new examples and updated references
  • Research trends and practices in the field
Principles Of Management Accounting - A South African Perspective (Paperback, 3rd Edition): C. Cairney, R. Chivaka, D. Joubert,... Principles Of Management Accounting - A South African Perspective (Paperback, 3rd Edition)
C. Cairney, R. Chivaka, D. Joubert, A. Pienaar, E. Pullen, …
R799 R704 Discovery Miles 7 040 Save R95 (12%) Ships in 6 - 10 working days

Principles of Management Accounting: A South African Perspective 3rd Edition is an accessible principles-and-concepts-based text aimed at undergraduate students of management accounting at universities and universities of technology. Sections integrating topics from groups of preceding chapters provide advanced reading for Honours and MBA level students. The book covers the management accounting syllabus of the South African Institute of Chartered Accountants (SAICA). In doing so, it also covers most aspects of the syllabi of the relevant papers of the Chartered Institute of Management Accountants (CIMA) and the Association of Chartered Accountants (ACCA).

Careers - An Organisational Perspective (Paperback, 6th Edition): Dries A.M.G. Schreuder, Melinde Coetzee Careers - An Organisational Perspective (Paperback, 6th Edition)
Dries A.M.G. Schreuder, Melinde Coetzee 1
R643 Discovery Miles 6 430 Ships in 4 - 6 working days

Careers: An Organisational Perspective is a market-leading textbook on careers in the modern organisational context. The sixth edition reflects the most recent research and trends on the new unfolding nature of careers in the fast emerging digital-era employment environment. The book retains its popular blend of up-to-date theory, classical and contemporary research, application activities and real-life case scenarios that represent the cultural diversity of South Africa. Careers: An Organisational Perspective speaks to the national imperative for quality career development services for all South African citizens. The book continues to serve as a valuable resource for students, academics and practitioners who are eager to craft meaningful careers that enable them to thrive in the demanding and uncertain work sphere of Industry 4.0 (and beyond).

Financial Management - Turning Theory Into Practice (Paperback, 2nd Edition): J. Fouche Financial Management - Turning Theory Into Practice (Paperback, 2nd Edition)
J. Fouche
R849 R806 Discovery Miles 8 060 Save R43 (5%) Ships in 6 - 10 working days

Financial Management: Turning Theory into Practice is an accessible and principles-based financial management textbook for second-and-third-year students, as well as students enrolled in Honours courses.

The book shows that the financial decisions made by financial managers do not rely solely on economic models, but also on stakeholder behaviour and management practices. These aspects are highlighted in both the theoretical and practical aspects of the book in an understandable format.

By referring to a financial management cycle focused on creating value, the authors illuminate the connections between the activities undertaken by these managers-an emphasise the impact of their decisions on the business.

Basic Financial Management (Paperback, 3rd Edition): W.M. Conradie, C.M.W. Fourie, R. Pellissier Basic Financial Management (Paperback, 3rd Edition)
W.M. Conradie, C.M.W. Fourie, R. Pellissier
R442 Discovery Miles 4 420 Ships in 4 - 6 working days

Business is a cut-throat environment. Even with an excellent idea or brilliant marketing plan, there is no guarantee of success. Besides having innovative ideas and the willpower to succeed, you need sound management and business skills, and you need to know how to apply the best business practices, whether you are an entrepreneur or professional manager.

A business is fundamentally a cash-oriented process. This means that its ideas, image or products, no matter how remarkable, are still not as important as the ability to earn an income to stay afloat and have a reliable and accessible cash flow. A manager must be able to keep track of all income, expenses, assets the business owns and the cash flow. Poor fiscal management and inadequate accounting practices produce weak or incorrect information, preventing management from making well informed decisions or adapting adequately to changes in the environment.

Basic Financial Management is written to answer the question: What does ANY manager or entrepreneur need to know to guarantee sound financial management?

Purchasing And Supply Chain Management (Hardcover, 7th Edition): Robert Handfield, Larry Giunipero, James Patterson, Robert... Purchasing And Supply Chain Management (Hardcover, 7th Edition)
Robert Handfield, Larry Giunipero, James Patterson, Robert Monczka
R1,430 Discovery Miles 14 300 Ships in 10 - 15 working days

Gain a thorough understanding of today's supply management process from a managerial perspective with the current, complete coverage found in PURCHASING AND SUPPLY CHAIN MANAGEMENT, 7th edition.

This edition draws from the authors' extensive first-hand experiences and relationships with executives and practitioners worldwide to highlight critical developments in the field. You examine recent advancements in supply chain fraud management, artificial intelligence, analytics, procurement automation and robotic process automation.

New content also discusses supply chain fraud management and mitigation, emerging technology in real-time supply chain control towers, use of blockchain and the creation of Centers of Excellence. Carefully selected topics correspond to hiring requirements for supply chain positions today to help position you as a strong candidate.

Former students agree that this book provides solid preparation for successfully entering today's workforce in procurement and supply management.

South African Employment Relations - Theory And Practice (Paperback, 9th Edition): P.S. Nel, M. Kirsten, B.J. Erasmus, J.... South African Employment Relations - Theory And Practice (Paperback, 9th Edition)
P.S. Nel, M. Kirsten, B.J. Erasmus, J. Gobind, M. Holtzhausen, …
R698 Discovery Miles 6 980 Ships in 4 - 6 working days

The effective management of employment relations is not only integral to organisational success but also addresses the socioeconomic needs of all South Africans. Labour, employers and the government have a responsibility to balance, integrate and reconcile their partly common and partly divergent interests. South African employment relations therefore adopts a broader perspective to Employment Relations as a field of study and practice. Rather than focussing only on the traditional formal and collective dimensions of the field, all aspects of the employment relationship are incorporated.

This 9th edition of South African employment relations continues to build on its long-standing success, spanning more than 30 years, by including current events in the South African employment relations and wider socioeconomic and political environments. It furthermore deals with the latest legislative developments and other contemporary issues. Case studies and short inserts entitled “ER in practice” highlight the challenges posed by industry and the business community, with the goal of instilling confidence in daily business and employment relations activities in the real world. A new addition to the book is a sensitisation toward the African context in which South African organisations operate. The challenges experienced by employment relations practitioners in this unique environment are highlighted throughout the chapters and incorporated in the case studies.

Contents include the following:

  • Fundamentals of employment relations
  • Role-players and stakeholders in employment relations
  • The development of employment relations in South Africa
  • Labour legislation impacting on the employment relationship
  • Conflict, collective bargaining and negotiation
  • Industrial action and strike handling
  • Organisation-level strategies, policies, procedures, processes and practices
  • Employee involvement and participation
  • The interplay between aspects of human resource management and labour relations dynamics

South African employment relations is aimed at both students and practitioners in this field.

Fundamentals Of Project Management - Tools And Techniques (Paperback, 2nd Edition): Rory Burke Fundamentals Of Project Management - Tools And Techniques (Paperback, 2nd Edition)
Rory Burke 2
R495 Discovery Miles 4 950 Ships in 5 - 8 working days

Fundamentals of Project Management 2nd edition has been written as a comprehensive explanation on how to use the special project management tools and techniques, processes, plans and methodologies. The text is supported with plenty of worked examples, exercises and multi choice questions (MCQs).

The content of this book has been updated to include the new edition of the Project Management Body of Knowledge (PMBOK) sixth edition (2018) and the latest edition of the Association of Project Management's Body of Knowledge (APM BoK) sixth edition (2012).

Human Resource Management In South Africa (Paperback, 5th edition): Surette Warnich, Elbert, Robert Hatfield, Michael Carrell Human Resource Management In South Africa (Paperback, 5th edition)
Surette Warnich, Elbert, Robert Hatfield, Michael Carrell 6
R617 Discovery Miles 6 170 In Stock

Now in its fifth edition, Wärnich’s Human Resource Management in South Africa provides the complete introduction to Human Resource Management in the challenging business world of modern day South Africa.

Dramatic changes in both the external and internal environment of organisations in South Africa since the beginning of the twenty-first century have resulted in employees increasingly expecting to be part of the decision-making process. This change, combined with developments in technology, means that human resource (HR) managers are now faced with new and important challenges.

In this situation, increasing pressure is being exerted on HR managers in South Africa to make a more significant contribution to the success of their organisations – how can organisations in South Africa deal with the complexity, speed and magnitude of these changes and still create and achieve a competitive advantage?

Features:

  • Provides a thorough and comprehensive introduction to Human Resource Management in the challenging business world of modern day South Africa, thus ensuring that students develop a comprehensive understanding.
  • The new edition fully addresses the latest human resource management (HRM) legislation, techniques, procedures and practices which are needed to successfully address the challenges faced by companies and aspiring HR professionals. This provides invaluable real-life contextualisation for students.
  • Throughout, the new edition emphasises to students, the crucial importance of the well-being of employees to any organisation’s chances of ultimate success, and how people are the most important asset to a business.
  • The practical examples and extensive case studies presented in this book fully illustrate the diversity and the richness of current initiatives used to improve the science and practice of human resource management in South Africa, thus ensuring that students can directly relate their studies to the reality of working life in South Africa.
  • The balanced mix of chapters, emphasising diverse approaches and practices from leading organisations, enables students to draw lessons and guidelines from the experiences shared in this book and so further enrich their knowledge and understanding.
Impact Players - How To Take The Lead, Play Bigger And Multiply Your Impact (Paperback): Liz Wiseman Impact Players - How To Take The Lead, Play Bigger And Multiply Your Impact (Paperback)
Liz Wiseman
R428 R399 Discovery Miles 3 990 Save R29 (7%) Ships in 10 - 15 working days

The New York Times bestselling author of Multipliers investigates the Most Valuable Players of the workplace and explains what makes them so extraordinary, how others can think and act like MVPs, and how leaders can build an entire team of top contributors.

In every organization there are MVPs— those indispensable colleagues who can be counted on in critical situations and who consistently receive high-profile assignments and new opportunities. Whether they are on center stage or work behind the scenes, Managers know who these top players are, understand their worth, and want more of them on their team. But not everyone understands what makes these professionals different from their peers.

In Impact Players, researcher and bestselling author Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level. Drawing on insights from managers at top companies, Wiseman explains what the most valuable players are doing differently and why some people get tapped for the most important assignments while other equally smart, capable people struggle to be seen.

Based on a study of 170 top contributors, she identifies five practices that differentiate MVPs:

  • Do What’s Useful: MVPs tackle the real problems that need to be solved.
  • Take the Lead: When it's unclear who's in charge, MVPs assert themselves.
  • Finish Strong: MVPs stick with projects through completion, despite obstacles..
  • Ask and Adjust: When the situation changes, MVPs learn and adapt rapidly.
  • Make Work Light: MVPs make difficult situations easier for the whole team.

Wiseman makes clear that these practices—and the right mindset—can help any employee contribute at their fullest and shows leaders how they can raise the level of play for everyone on the team and succeed in a fast-paced, competitive world.

Operational Risk Management (Paperback, 2nd rev ed): J Young Operational Risk Management (Paperback, 2nd rev ed)
J Young
R580 Discovery Miles 5 800 Out of stock

After many years of continuous development, operational risk management can now be regarded as an important and independent management discipline in its own right. It is a value-adding activity that has a direct or indirect impact on bottom-line performances of organisations and is fundamentally concerned with good governance and involves consistent alertness and continuous improvement. As a result, it is essential for business managers at all levels to understand the concept of operational risk management and its methodologies. Operational risk management will assist organisations to develop and implement an operational risk management process that will support the achievement of business objectives. In addition, Operational risk management attempts to bridge the gap that exists between some of the theoretical concepts of operational risk and the practical implementation. It firstly deals with the development phases of operational risk, and then illustrates the effective application of an operational risk management process. It also discusses relevant issues in the field and how to deal with current risk exposures. Operational risk management is aimed at undergraduate students as well as managers interested in the management of operational risk. Jackie Young is a professor in risk management at the University of South Africa, specialising in operational risk management.

Introduction to Business Management And General Management (Paperback, 3rd Edition): Introduction to Business Management And General Management (Paperback, 3rd Edition)
R592 Discovery Miles 5 920 Ships in 6 - 10 working days

This book is a custom publication and consists of material and extracts from the following Oxford University Press SA titles: Introduction to Business Management and Principles of Business Management.

Managing Training And Development (Paperback, 9th Edition): Managing Training And Development (Paperback, 9th Edition)
R653 R587 Discovery Miles 5 870 Save R66 (10%) Ships in 6 - 10 working days

Managing Training and Development focuses on the training and development of people from a human resource management perspective.

The book provides detailed discussions, case studies and activities to integrate theory and practice, and guide students through a wide spectrum of training and development issues. It includes, for example, relevant training and skills development legislation, macro and management factors that influence training and development in organisations, the training process from a systems perspective, management development and talent management. The book is written for undergraduate students of Human Resource Management, Human Resource Development, Industrial Psychology, Management and Business Management at universities, universities of technology, as well as industry training providers.

The new edition takes into account the changed business environment, including developments which may impact the management of training and development of employees in orga nisations. Consideration is given to Covid 19 and its impact on learning and development strategies, for example, design considerations for virtual learning environments, technologies to enhance employee training and development, the role of virtual instructor-led training, gamification, artificial intelligence and developing talent in the new world of work.

Principles Of Business Management (Paperback, 5th Edition): Principles Of Business Management (Paperback, 5th Edition)
R650 R580 Discovery Miles 5 800 Save R70 (11%) Ships in 6 - 10 working days

Principles of Business Management offers an excellent foundation for students who plan to go into management in the private sector, the NGO sector, or intend on becoming entrepreneurs.

The textbook is aimed at entry level Business Management students at universities and universities of technology and is suitable for both commerce and non-commerce courses. It introduces students to the components of organisational management (planning, organising, leading and controlling) and also introduces the different business functions.

Millionaire In The Making - Building Generational Wealth By Investing Wisely (Paperback): Laurens Boel Millionaire In The Making - Building Generational Wealth By Investing Wisely (Paperback)
Laurens Boel
R290 Discovery Miles 2 900 Ships in 5 - 8 working days

Thanks to historically debilitating apartheid laws and a lack of financial education, many South Africans are crippled by generational poverty, inheriting liabilities (like black tax) instead of assets. To change society, we need to convert consumers into investors, spenders into savers, and equip our nation with world-class financial principles.

Author, educator and property expert Laurens Boel sets out every step of the wealth-generation process, including how the rich think differently from the poor, how the economy works and how to earn passive income through side hustles. He offers his own set of insider insights on how to grow and protect your wealth.

The book focuses on property investing as a foundation for wealth. The reader will be armed with secrets to investing in South Africa’s lucrative property market, such as finding below-market-value deals, leveraging other people’s money and using efficient tax structures. Plus, you’ll get advice on wealth-generation strategies like trading and starting a business.

Millionaire in the Making is a must-read for anyone looking to improve their financial situation, as well as experienced investors looking to polish their portfolios and build wealth, not only for themselves but for generations to come.

Human Resource Management (Paperback, 6th Edition): Human Resource Management (Paperback, 6th Edition)
R635 Discovery Miles 6 350 Ships in 4 - 6 working days

This book aims to give insight into managing people in organisations.

It emphasises the value of people and does not treat them as merely another organisational resource. It recognises that people are central to the organisation’s success but also appreciates that the dignity and rights of employees should be respected and their well-being promoted.

Furthermore, the management of people is positioned as a partnership between:

  • line managers, who are directly responsible for managing the people reporting to them
  • the top management team, who set the direction for the organisation and the tone for how to behave
  • the HRM department and practitioners, who care for employees, advise line managers and manage the systems that support people management
Managing For Excellence In The Public Sector (Paperback, 4th Edition): Gerrit van der Waldt Managing For Excellence In The Public Sector (Paperback, 4th Edition)
Gerrit van der Waldt
R963 Discovery Miles 9 630 Ships in 4 - 6 working days
Marketing Analytics - Essential Tools For Data-Driven Decisions (Hardcover): Rajkumar Venkatesan, Paul W. Farris, Ronald T.... Marketing Analytics - Essential Tools For Data-Driven Decisions (Hardcover)
Rajkumar Venkatesan, Paul W. Farris, Ronald T. Wilcox
R799 R75 Discovery Miles 750 Save R724 (91%) In Stock

The authors of the pioneering Cutting-Edge Marketing Analytics return to the vital conversation of leveraging big data with Marketing Analytics: Essential Tools for Data-Driven Decisions, which updates and expands on the earlier book as we enter the 2020s. As they illustrate, big data analytics is the engine that drives marketing, providing a forward-looking, predictive perspective for marketing decision-making.

The book presents actual cases and data, giving readers invaluable real-world instruction. The cases show how to identify relevant data, choose the best analytics technique, and investigate the link between marketing plans and customer behavior. These actual scenarios shed light on the most pressing marketing questions, such as setting the optimal price for one’s product or designing effective digital marketing campaigns.

Big data is currently the most powerful resource to the marketing professional, and this book illustrates how to fully harness that power to effectively maximize marketing efforts.

Supply Chain Management (Paperback, 3rd Edition): Mark Maritz Supply Chain Management (Paperback, 3rd Edition)
Mark Maritz; Hannie Badenhorst-Weiss, Amanda Niewoudt
R549 R349 Discovery Miles 3 490 Save R200 (36%) In Stock

Supply Chain Management provides a practical framework for students and demonstrates how organisations manage the enterprise-wide functions of supply in today’s business environment. The textbook covers discussions around current supply chain issues within South African and southern African contexts. It also offers comprehensive coverage for undergraduate students who are studying transport and logistics as part of a degree or diploma, within a management qualification.

New to this edition:

•    Framing of SCM as value creation and not cost-cutting i.e. strategic importance and approaches to supply chain management
•    Impact of world events i.e. Russia-Ukraine war, Covid-19
•    Greater focus on sustainability and ethics
•    New technologies – AI, machine learning, big data
•    Additional information on supplier development
•    New overarching case study that leads students to analyse different elements of supply chain management and their application.

Table of Contents:

Part 1: Inbound supply chain
Chapter 1: Introduction to the concepts ‘supply chain management’ and ‘logistics’
Chapter 2: Purchasing and supply management 
Chapter 3: Supplier management
Chapter 4: Inbound transportation
Part 2: Internal supply chain
Chapter 5: Inventory management
Chapter 6: Warehouse management
Chapter 7: Operations management 
Part 3: Outbound supply chain
Chapter 8: Distribution management 
Chapter 9: Outbound transport
Chapter 10: Customer service and supplier management
Chapter 11: Integration of the supply chain 
Part 4: Supply chain management in practice
Chapter 12: Environmentally sustainable supply chain management
Chapter 13: Supply chain management in a platform economy
Chapter 14:  Supply chain management in the public sector

Effective Business Communication - Preparing Messages That Communicate (Paperback, 5th Edition): Franzel du Plooy-Cilliers Effective Business Communication - Preparing Messages That Communicate (Paperback, 5th Edition)
Franzel du Plooy-Cilliers
R530 Discovery Miles 5 300 Ships in 4 - 6 working days

Modern day organisations are more dependent on communication to achieve success than ever before. Rapid development and greater complexity of communication technologies, and the growing importance and popularity of social media, means that organisations can no longer rely on traditional methods alone to engage in effective business communication. Social media and new communication forms, however, come with their own challenges and pitfalls. Organisations need to carefully and strategically consider the use of these new media as part of their effective communication plan.

Effective Business Communication 5th edition builds on traditional communication forms with up-to-date theory. It discusses new communication trends and the changing nature of communication in businesses. This edition illustrates the effective use of various new media sources and their application in the workplace, the challenges of using these media and the appropriate ways in which they can be incorporated into effective business communication practices within the organisation.

Effective Business Communication 5th edition provides widespread principles for communicating in the organisational context. The book has support material containing questions, case studies and activities. This edition therefore provides students, lecturers and business communicators with a comprehensive and practical reference guide to communication in the workplace.

Operations Management (Paperback, 4th Edition): Operations Management (Paperback, 4th Edition)
R599 R549 Discovery Miles 5 490 Save R50 (8%) Ships in 6 - 10 working days

Operations Management is an undergraduate introductory text at universities and universities of technology on the managerial practices required in the manufacturing of products and provision of services.

Its purpose is to set out the cost-effective management of resources to achieve organizational goals and the focus is on systematic planning, operation, control, and improvement of the processes which produce goods and deliver services. Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run.

This new edition has been thoroughly updated to address the implications of the fourth industrial revolution, changes to the global supply chain, the impact of evolving technologies, and the global emphasis on sustainability as per the United Nations’ Sustainability Development Goals. Examples and case studies have also been extensively updated.

Human Resource Development - Talent Development (Paperback, 8th edition): Jon Werner Human Resource Development - Talent Development (Paperback, 8th edition)
Jon Werner
R1,491 R1,412 Discovery Miles 14 120 Save R79 (5%) Ships in 10 - 15 working days

Discover the challenges, rewards and most recent advancements in the field of human resource development today with Werner's HUMAN RESOURCE DEVELOPMENT, 8E. This powerful edition addresses each aspects of human resource development -- from orientation and skills training to careers, management and organizational development. Updated content integrates more than 1,000 new citations and draws from the latest professional and academic organizations, while expanded coverage prepares you to effectively address international issues, diversity and inclusion. Interesting chapter-opening cases, practical end-of-chapter exercises and meaningful discussions highlight how a variety of organizations today have effectively translated leading human resource development concepts and theories into effective practice.

Total Quality Management and Operational Excellence - Text with Cases (Paperback, 3rd Edition): John S Oakland, Michael A.... Total Quality Management and Operational Excellence - Text with Cases (Paperback, 3rd Edition)
John S Oakland, Michael A. Turner, Robert J. Oakland
R1,589 Discovery Miles 15 890 Ships in 10 - 15 working days

The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean–Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence.

Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by:

  • Accelerating change
  • Reducing cost
  • Protecting reputation

The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.

Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.

Office finance (Paperback, 2nd ed): E.J. Ferreira, Sumei van Antwerpen, Esna A. Strydom, K. Campher Office finance (Paperback, 2nd ed)
E.J. Ferreira, Sumei van Antwerpen, Esna A. Strydom, K. Campher
R205 Discovery Miles 2 050 Ships in 4 - 6 working days

The scope of this text focuses on the business environment in all the economic sectors in South Africa and as such will enable the reader to have an understanding of: The financial function of an organisation; The basic concepts of financial management; The banking issues and basics of insurance relating to an organisation; As well as managing: The buying and selling activities in an office; The wages, salaries and petty cash in an office Finally, to equip the reader to draw up and manage an office budget.

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