Illustrating the interdisciplinary implications for research on creativity development, this book focuses on the new concept of 'knowledge differences' that arise between people, organizations and various phenomena. It describes how these key differences create boundaries knowledge, a dynamic process that accelerates innovation. Chapters offer interdisciplinary perspectives on the topic to stimulate knowledge convergence across dissimilar fields of research, including business studies, economics, psychology and the arts. Following Arthur Koestler's theory of creativity, this insightful book shows how bisociation - the recognition of similarity in the collision of two distinct concepts - can be expressed through boundaries vision and boundaries knowledge, applying these twin concepts to the field of business and management. Focusing on literature related to strategy theory and knowledge creation theory, the book presents a theoretical framework for applying boundaries knowledge and boundaries vision to dynamic capabilities and knowledge creation in business innovation. Pioneering new frameworks for innovation, this book offers key insights for students and researchers of creativity development across various business-related fields. It will also benefit business leaders and managers, describing a key path to knowledge creation in professional environments. Contributors include: M. Kodama, M. Kimura, Y. Takano, T. Oka, T. Yasuda, N. Tokoro, Y. Mizukami, M. Yamamoto

Spanning five continents, this cutting-edge book provides a thorough international overview of equality, diversity and inclusion at work. Analysing the demographics of the workplace and the economic outcomes achieved by different segments of the population, it offers readers a better understanding of diverse work environments and how they are influenced by legislation and populations. Grounded in theoretical and legal frameworks and supported by primary and secondary research, the Research Handbook highlights which dimensions of diversity and equality at work should be addressed. Chapters cover topics such as gender inequality and the underrepresentation of women in managerial positions, non-discrimination employment legislation, the labour participation of persons with disabilities and more. Focusing on previously under-researched countries across the world, from Bosnia and Herzegovina and Chile to Lebanon, Morocco, Singapore and several others from the Global South, this Research Handbook offers a fresh perspective on key issues within the workplace. This Research Handbook will be key reading for academics and graduate students in management, industrial relations, public policy and sociology looking to develop their knowledge of equality, diversity and inclusion in an organisational context and in under-researched countries. It will also be of great benefit to policy makers and employers in government, civil society and the private sector who wish to increase diversity and improve their equality and inclusion policies and practices in the workplace.

Of all the production functions, labour is the most important. For any nation to develop, the human resource must be developed. There has been an evolution as to how labour has and is being managed - from the slave trade, in which labour was regarded as a commodity, to the current stage in which labour is regarded as a partner in industry. Indeed, this is industrial democracy. Gone are the days of personnel management and in are the days of human resource management and development. This book is meant to make the reader understand where we have come from and where we are, as well as understand where we shall be in the next millennium. The art of work has been made simple to understand and it can be used by diploma, undergraduate and post-graduate students. It can also be used by human resource practitioners as a manual. The writer is also writing books in labour economics and micro- & macro-economics to supplement the HRM book. (NB: This book is primarily for the African market)

A user-friendly guide to designing, establishing, managing and evaluating an induction programme. Uses an outcomes-based approach while integrating relevant unit standards and industry best practices, as well as SAQA specific outcomes, assessment criteria and reflexive competence. Includes practical work-related examples, case studies and activities, providing the optimal usage of notional hours within the SAQA framework. Aimed primarily at students.

The product offering is the common factor that links an organisation to its customers. As the product is the focal point around which other elements of the marketing mix are planned, decisions about the product form the very centre of marketing strategy and management and therefore, in a sense, form the heart of the organisation. Product management is an interactive handbook which describes and illustrates product decisions within the South African context. Product management follows an outcomes-based approach and includes basic theoretical concepts, review questions and case studies which can be used for class discussions, self-study or assignments. Topical examples from the South African market clarify and reinforce the theoretical points considered. Contents include the following: Developing and positioning new products; individual product decisions; multiple product decisions and strategies; the product life cycle; customer service. Product management will be an invaluable reference for undergraduate students of marketing and product management at all higher education institutions in South Africa, as well as private training organisations or in-house training units.

New technologies, with their practical contributions, provide social value. The chapters in this volume view this social value from a program evaluation perspective, and the focus of the evaluations is the generation of new technology funded by public sector agencies. Through keen and approachable analysis, the authors provide important background on both methodology and application. Link and Scott have assembled a collection of their seminal works on the social value of new technology. The first paper provides a general, hands-on overview of the theory and practice of program evaluation, while remaining chapters go on to focus on a number of public sector programs ranging from the U.S. Department of Defense Small Business Innovation Research program to Canada's programs to support the development of medical imaging technology. The authors demonstrate that this area of research is relevant not only to established scholars and practitioners, but also to students. This book will serve as a valuable resource to academic researchers and graduate students in public administration, public policy, and economics, as well as practitioners in the evaluation field. Contributors include: S.D. Allen, D.B. Audretsch, B.M. Downs, L.M. Hillier, D.P. Leech, S.K. Layson, A.N. Link, A.C. O'Connor, J.T. Scott

The revised and fully updated second edition of this textbook illustrates the multi-layered knowledge accumulated in the field of international human resource management, developing understanding of the strategic management of people in organizations in a global context. It integrates comparative approaches to human resource management, extending beyond traditional coverage of the field to provide a broader overview of contemporary cultural, institutional and organizational challenges. Featuring cutting-edge insights into the field, this book is a crucial resource for advanced undergraduate and postgraduate courses in international human resource management and global talent management. It will also benefit instructors of courses in human resource management who wish to introduce an international perspective in their teaching. Key features include: Updated extensive coverage of key international human resource management issues Original case studies that draw attention to key aspects of international human resource management and offer students practical perspectives on the field Teaching materials and chapter slides to support classroom learning.

A guide to recruitment and selection that integrates relevant unit standards and industry best practices using an outcomes-based approach. Includes practical, work-related examples, case studies and activities to provide the optimal usage of notional hours within the SAQA framework. Incorporates SAQA-specific outcomes, assessment criteria, critical outcomes and reflexive competence. Aimed at students in human resource management.

For undergraduate courses in management information systems A modern, case study-based exploration of Management Information Systems Information Systems Today: Managing in the Digital World opens each chapter with a case study so you can quickly understand how and why information systems are essential in today's evolving business landscape. The authors selected cases that highlight real-world companies, technologies, and issues that illuminate the chapter topics. Aligning major concepts with the latest trends, the 9th Edition expands its exploration of the ways digital density and the API economy, mobile and cloud computing, social media, artificial intelligence, and the Internet of Things affect information systems.

Supply chain management has long been a feature of industry and commerce but, with increasing demands from consumers, producers are spending more time and money investing in ways to make supply chains more sustainable. This exemplary Handbook provides readers with a comprehensive overview of current research on sustainable supply chain management. Multi-disciplinary in scope, the Handbook includes contributions from over 70 expert authors from a variety of areas including management, engineering, accounting, policy studies, innovation, and marketing. Chapters analyze the three core areas of sustainable supply chain management: environmental, economic, and social. The Handbook explores broad themes such as globalization and general organization strategies as well as examining more particular topics including particular industries, social and regulatory dimensions, and technological advances. Scholars and advanced business and management students will greatly benefit from the depth of analysis in this Handbook as well as the suggestions for directions for future research and practice. Written in an accessible style, it is also ideal for practitioners and government agencies seeking solutions to practical issues regarding sustainable supply chain management. Contributors include: A.Y. Alqahtani, M.A. Ates, S.G. Azevedo, C. Bai, P. Beske-Janssen, C. Brix-Asala, L.M.S. Campos, V. Carbone, L. Carmagnac, H. Carvalho, H.K. Chan, H.S.Y. Chen, T.C.E. Cheng, S.K. Cho, J. Dai, N. Darnall, L. Ellram, B. Fahimnia, Y. Feng, S. Goodarzi, D.B. Grant, J.H. Grimm, C. Groening, S.M. Gupta, A. Gurtu, I. Haavisto, A. Halldorsson, J.S. Hofstetter, J. Hou, J. Hu, S. Hudson, S.E. Ibrahim, C.J.C. Jabbour, M.Y. Jaber, A.D. Joshi, A. Jug, R.U. Khalid, G. Kovacs, K.-h. Lai, S. Liedke, J.J. Lim, M.K. Lim, J. Liu, A.B. Lopes de Sousa Jabbour, E. Marsillac, L. Meade, S.A. Melnyk, V. Moatti, A. Presley, J. Rezaei, Y. Sadaat, J. Sarkis, S. Schaltegger, D.G. Schniederjans, C. Searcy, S. Seuring, S. Shaw, R. Sroufe, C. Sundgren, K.H. Tan, W. Tate, M.-L. Tseng, D.A. Vazquez-Brust, M. Varsei, A. Vilmar, J. Wehner, E.W. Welch, M.G. Yalcin, A.Z. Zeng, F. Zeng, Q. Zhu, Q. Zhu

Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, get more sales and turn a profit. This constant pressure or fear can make people difficult to deal with. This book shows you how to identify and understand awkward and challenging behaviours and how to manage them. It shows you how to: *Defuse and deal with difficult customers, both on the phone and face to face *Manage problems with colleagues in the workplace *Handle difficult day-to-day interactions with any of the people we come into contact with at work *Identify and manage behaviours which can turn a person into a 'problem' *Improve necessary listening and communication skills *Use the 6 step Programs of Behaviour to build better relationships *Increase self-confidence and develop rapport building skills *Use the 6 step Strategies for Success to produce effective outcomes.

Have you recently started working as an independent coach, or are you considering doing so? Perhaps you are moving into coaching from a human resources or learning and development background, from a line management role or from another area altogether. Perhaps you are just setting up your coaching business, or have already done so. If so, this book is for you. Starting and Running a Coaching Business guides you through a comprehensive, practical and personalised process as you negotiate the pitfalls and reap the rewards of: - Working alone. - Selling and marketing your business. - Taking sole responsibility for decision-making and problem-solving. This book will help you establish and develop your coaching practice by identifying how you will handle each of ten key aspects of your business. The book will enable you to decide how to: - Define your coaching offer. - Find and approach potential clients. - Sell your services to them. - Handle your relationships with your clients. - Manage your business's finances. - Manage yourself and your ethical responsibilities. - Stay on top of your ongoing professional development. and much more. Contents: The book will enable you to decide how to:; Define your coaching offer.; Find and approach potential clients.; Sell your services to them.; Handle your relationships with your clients.; Manage your business's finances.; Manage yourself and your ethical responsibilities.; Stay on top of your ongoing professional development. and much more.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Leveraging the knowledge gained from knowledge management and from the growing fields of Analytics and Artificial Intelligence (AI), this Research Agenda highlights the research gaps, issues, applications, challenges and opportunities related to Knowledge Management (KM). Exploring synergies between KM and emerging technologies, leading international scholars and practitioners examine KM from a multidisciplinary perspective, demonstrating the ways in which knowledge sharing worldwide can be enhanced in order to better society and improve organisational performance. Chapters investigate KM as it applies to business, library and information science, enterprise-wide strategies, innovation, privacy and data, measurement, Analytics, and AI, before summarising the lessons learned and best practices for future research. A Research Agenda for Knowledge Management and Analytics will be a key resource for students, academics and practitioners working in the fields of KM and Analytics, helping the academics of the future to build on existing successes and identify ways to further develop the field.

This cutting-edge book charts the latest ideas and concepts in employment relations research. Mapping out the intellectual boundaries of the field, The Future of Work and Employment outlines the key research and policy outcomes for work and employment in the age of digitisation and artificial intelligence. Internationally renowned contributors unpack the implications of the latest developments in employment relations, from the rise of the gig economy to the role of platform companies, from perspectives such as employment (in)security, equity, fairness, wellbeing and voice. Reviewing the extant literature on the future of work, and exploring the biggest issues facing the modern workforce, this book argues for a research base that allows more sober reflections on the grand claims that dictate the future of work. Empirically-grounded and incisively-argued, the book forms critical reading for both undergraduate and postgraduate students of business and human resource management, featuring insight into the latest developments in the field. Researchers, policymakers and practitioners will also benefit from its implications for policy and its blending of theory and practice.

This friendly guide is full of field-tested help for novice supervisors. Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. Brief yet comprehensive, The New Supervisor's Survival Manual leads new supervisors and managers through the key tasks and responsibilities of the job. Business professionals will learn to think and act like managers as they develop critical competencies such as: establishing and maintaining high performance standards communicating effectively at all levels of the organization setting clear priorities delegating and giving feedback to others analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every new supervisor.

In this timely book, Barbara Czarniawska and Bernward Joerges examine the hopes and fears around work and job security inspired by automation, from the original coining of the term 'robot' to the present day media fascination. Have these hopes and fears changed or do they remain the same? This discerning book investigates whether these changes in perception correlate to actual changes taking place in the field of robotics. Exploring several streams of popular culture, including ground-breaking science fiction novels and films, the impact of these globally renowned works on public opinion regarding robotics is assessed. Detailed media analysis identifies the frequency and complexity of common views that stem from the ideas found in both fiction and scientific research results disseminated by the news. Recent social science works dedicated to the study of robotziation are then reviewed, illustrating current and future debates surrounding the phenomenon of the 'robot revolution'. Robotization of Work? will be a key resource for students and scholars studying the organization of work, IT and digitalization, and cultural studies. It will also be of interest to anyone engaged with the concepts of artificial intelligence (AI) and robotization.

This Handbook offers an insightful journey through the landscape of research methods used to study the phenomenon of creativity, addressing the maturation of creativity research and its methodological approaches. Offering a methodological panorama for the global community of creativity researchers, contributors provide markers and viewpoints to better orient scholars and encourage reflection on how one might produce exceptional research on the burgeoning field of creativity. Chapters provide insights into a variety of methodological approaches, contemplating their benefits, limitations, scope of validity and ethical implications. As a contrast, sharp and to the point vignettes, similar to parables, are included to make the reader think. Allowing space for both established methods and new approaches, this Handbook is crucial reading for researchers interested in creativity at all levels looking to adopt innovative methodological approaches and broaden their research horizons. Contributors include: S. Acar, J. Baer, D.M. Boje, I. Bouty, H. Cairns-Lee, G. Cattani, R. Chia, L. Chiapello, A. Cropley, D. Cropley, J. Dul, S. Ferriani, G. Formilan, V. Glaveanu, M.-L. Gomez, M. Hanchett Hanson, P. Hibbert, R. Kark, J.C. Kaufman, A.K. Kofinas, C. Mainemelis, R. Reiter-Palmon, R. Robinson, N. Rosenkranz, M. Runco, M. Sinclair, P. Sowden, U. Ogurlu, M. Tempelaar, K. Unsworth

Teaching Benefit-Cost Analysis is a unique look at the insights of internationally recognized teachers, researchers and practitioners addressing a difficult and controversial subject. Each chapter presents a self-contained module that includes guidance to additional resources, and many contain class exercises to provide detail and inspiration that extends beyond the scope of standard textbooks. The social evaluation of public investments by governments, international organizations and non-profits is an expanding field that encompasses both new and established areas of social policy. This book expands on the methods and issues central to the study of benefit-cost analysis, with specific topics including risk, societal distribution of impacts, limited versus national effects, the statistical value of a life and more. This book?s focus on classroom engagement makes it a valuable resource for teachers of benefit-cost analysis. Its attention to foundational and advanced concepts will be of interest to undergraduate or Master?s-level students of public policy, economics and related areas, as well as professional economists who apply benefit-cost analysis in their work.

Who captures the value created in global supply chains? How should gaps in value capture among participants be amended and by whom? Focusing on the global apparel supply chain and employing value creation as a yardstick for evaluation of value capture, this book documents disturbing misalignments between value creation and value capture among global brands, manufacturers, labor, and consumers. The authors posit that the failure of both markets and governments to adequately distribute the value created by global value chains calls for different mechanisms to address this challenge. They develop a novel approach based on the logic of the interdependencies germane to the co-specialized nature of value chains. These interdependencies afford participants power to create markets for social justice in which behavior that drives outcomes towards adequate value distribution is economically and socially rewarded. These dynamics turn GVCs into their own de-facto 'regulators' with the power to self-correct for distributional distortions. The contributions of the book are at the center of current debates in policy milieu, academic circles and corporate boards regarding human rights, social inequality, and the role of the private sector in advancing social goals. They received renewed importance in contemporary discussions regarding the future of global value chains as the predominant mode of organizing value creation and the governance challenges they raise in a complex global world.

Equality, diversity and inclusion (EDI) have become features of organizations as a result of both legal and societal advances as well as neoliberal economic reasoning and considerations. While current research approaches frequently fall short of addressing the challenges faced in EDI research, this benchmark Handbook brings coverage of research methods in EDI up to date, and advances the development of research in the field. Bringing together well-known academics and researchers, this Handbook is a distillation of current and novel research in the field of EDI. Chapters present groundbreaking new research and methodological perspectives on international, regional and national issues, from equal opportunities and gender mainstreaming to managing diversity in legal, political and socio-economic contexts. Alongside this, the authors discuss new analytic directions to advance empirical EDI research. This Handbook will help to shape the present and future EDI discourse. The book is an invaluable addition to the current literature, particularly for students of EDI and researchers working in the fields of human resource management, strategic management and organization, and culture and change management as well as entrepreneurship and marketing. Contributors include: D. Atewologun, C. Baron, I. Bleijenbergh, E.H. Buttner, H.A. Downs, H. Eberherr, D. Foley, K.M. Hannum, E. Henry, J. Hofbauer, R. Hofmann, E.L. Holloway, C.A. Houkamau, M. Janssens, D. Jones, A. Klarsfeld, K. Kreissl, M. Lansu, J. Louvrier, K. Lowe, R. Mahalingam, A.J. Mills, J.H. Mills, S. Mooney, E. Ng, B. Poggio, N. Rumens, I. Ryan, B. Sauer, H.L. Schwartz, C.G. Sibley, A. Striedinger, P. van Arensbergen, I. Wasserman, J. Wergin, P. Zanoni

In this extensively revised fourth edition textbook, authors Vladimir Pucik, Ingmar Bjoerkman, Paul Evans and Gunter Stahl take a people management and organizational perspective on the complex issues involved in successfully managing today's multinational firms. Taking account of contemporary business challenges of digitalization, inclusion, and sustainability, The Global Challenge explores how international strategies are executed through people management. Key Features: Practical examples from leading and emerging multinational firms from around the world Connected yet self-contained chapters to be used as teaching material in courses and programs Critical insights provided by a team of scholars with extensive teaching, research, and consulting experience worldwide Focus on topical issues such as mechanisms of cross-border control and coordination, virtual work and collaboration, diversity and inclusion, management of knowledge and innovation, and the role of people management in tackling societal problems and global sustainability challenges Balancing thoroughly updated case studies with the latest academic research, this cutting-edge fourth edition textbook will be an invaluable resource for students enrolled in MBA, EMBA, and Master's programs worldwide. Executives, managers, and HR professionals in multinational companies will also benefit from its examination of challenges and contradictions that firms confront when operating across borders.

Expand your learning in HR Management from theory to practice, using academic research and developing the practical skills necessary for your career in the field. Human Resource Management, 11th Edition, by Torrington, Hall, Taylor, and Atkinson, is an acclaimed, market-leading text, well known for its comprehensive scope of topics, coverage of important HR Management issues, and reader-friendly content. A complete introduction to Human Resources, this text is ideal for students pursuing Undergraduate Business and Management Courses alongside those on CIPD-accredited courses. Human Resource Management is an accessible text aiming to help those aspiring to or working within HR or Management roles. The latest version of the text, thoroughly updated with the economic, social, and legal employment practice changes, is specifically designed to cover issues and debates HR Management faces today. The contribution of academic research further supports the theory and content reflecting the recent developments in the field, making this text a must-read on the principles and aspects of the discipline.

This Handbook of Research Methods in Careers serves as a comprehensive guide to the methodologies that researchers use in career scholarship. Presenting detailed overviews of methodologies, contributors offer numerous actionable best practices, realistic previews, and cautionary tales based on their vast collective experience of research in the discipline. Chapters showcase diverse and interdisciplinary approaches to studying careers across the spectrum of quantitative, qualitative, and mixed methods. Providing an in-depth illustration of established methods and current trends in careers research, this Handbook brings together top international authors to discuss the opportunities and limitations of both design and analysis choices. Offering cutting-edge methods from established and emerging experts, this Handbook is crucial reading for scholars at all levels who are currently studying, or wish to study, careers. It will also be useful for institutions coordinating large research projects on careers, as well as consultants and organizational psychologists providing research support for employee development.