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Books > Business & Economics > Business & management > Management of specific areas
Armstrong's Handbook of Human Resource Management Practice is the definitive resource for HRM students and professionals, helping readers understand and implement HR to align with business needs. This book provides detailed coverage of all areas essential to the HR function such as employment law, employee relations, learning and development, performance management and reward management. It also covers the HR skills needed to ensure professional success, including leadership, managing conflict, interviewing and using statistics. It is illustrated throughout in full colour and has a range of pedagogical features to consolidate learning such as source review boxes, key learning points and case studies from international organizations such as IBM, HSBC and Johnson and Johnson. This fully updated 16th edition includes new chapters on managing remote workers and developments in digital human resource management practices. There are also updates to reflect the changes throughout the HR function, such as performance leadership, 'smart' reward and employee wellbeing. Armstrong's Handbook of Human Resource Management Practice is suited to both professionals and students of undergraduate and postgraduate degrees. It is also aligned with the Chartered Institute of Personnel and Development (CIPD) profession map so can be used by those studying the Associate Level 5 and Advanced Level 7 qualifications. Online supporting resources include comprehensive handbooks for lecturers and students, lecture slides, all figures and tables, toolkits, and a literature review, glossary and bibliography.
Equality, diversity and inclusion (EDI) have become features of organizations as a result of both legal and societal advances as well as neoliberal economic reasoning and considerations. While current research approaches frequently fall short of addressing the challenges faced in EDI research, this benchmark Handbook brings coverage of research methods in EDI up to date, and advances the development of research in the field. Bringing together well-known academics and researchers, this Handbook is a distillation of current and novel research in the field of EDI. Chapters present groundbreaking new research and methodological perspectives on international, regional and national issues, from equal opportunities and gender mainstreaming to managing diversity in legal, political and socio-economic contexts. Alongside this, the authors discuss new analytic directions to advance empirical EDI research. This Handbook will help to shape the present and future EDI discourse. The book is an invaluable addition to the current literature, particularly for students of EDI and researchers working in the fields of human resource management, strategic management and organization, and culture and change management as well as entrepreneurship and marketing. Contributors include: D. Atewologun, C. Baron, I. Bleijenbergh, E.H. Buttner, H.A. Downs, H. Eberherr, D. Foley, K.M. Hannum, E. Henry, J. Hofbauer, R. Hofmann, E.L. Holloway, C.A. Houkamau, M. Janssens, D. Jones, A. Klarsfeld, K. Kreissl, M. Lansu, J. Louvrier, K. Lowe, R. Mahalingam, A.J. Mills, J.H. Mills, S. Mooney, E. Ng, B. Poggio, N. Rumens, I. Ryan, B. Sauer, H.L. Schwartz, C.G. Sibley, A. Striedinger, P. van Arensbergen, I. Wasserman, J. Wergin, P. Zanoni
This book discusses technology policy and innovation policy from an international perspective, with a particular emphasis on the policies of the United States and the United Kingdom. The importance of these policy areas, as well as their relationship to one another, is a unifying theme throughout, and this relationship is illustrated through an integrating policy framework. Private sector and public sector investments in R&D are posited to be the relevant target variables for technology policy, and vehicles to provide incentives for making each more effective are discussed along with suggestive information about how effective incentives have actually been. Consideration is given to the unintended consequences of technology policy. Also emphasized is the environment in which technology policy is promulgated and its relationship to a global innovation ecosystem. Innovation policy is a consequence of technology policy, and the innovation policies of various countries are also discussed. Technology and Innovation Policy will benefit academic researchers, senior scientists, innovation and technology policy makers, and graduate students who seek a deeper understanding of the relationship between technology and innovation policies from an international perspective.
This cutting-edge book charts the latest ideas and concepts in employment relations research. Mapping out the intellectual boundaries of the field, The Future of Work and Employment outlines the key research and policy outcomes for work and employment in the age of digitisation and artificial intelligence. Internationally renowned contributors unpack the implications of the latest developments in employment relations, from the rise of the gig economy to the role of platform companies, from perspectives such as employment (in)security, equity, fairness, wellbeing and voice. Reviewing the extant literature on the future of work, and exploring the biggest issues facing the modern workforce, this book argues for a research base that allows more sober reflections on the grand claims that dictate the future of work. Empirically-grounded and incisively-argued, the book forms critical reading for both undergraduate and postgraduate students of business and human resource management, featuring insight into the latest developments in the field. Researchers, policymakers and practitioners will also benefit from its implications for policy and its blending of theory and practice.
This timely Handbook addresses the concepts of stress and well-being among workers in various public sector roles and occupations across the globe. Emphasizing the importance of well-being and stress prevention initiatives in ever-changing workplace environments, this Handbook highlights successful organizational initiatives and provides insight into best practice for promoting healthy employees and workplaces. Chapters analyze the new and ongoing challenges public sector organizations face such as: cost cutting, pressures to improve performance, changes in societal and workplace demographics, and increasing levels of stress and strain amongst their employees. This wide-ranging Handbook utilizes empirical research, literature reviews and case studies to draw greater attention to these and other challenges. Containing contributions from leading international experts in their respective fields, the contributors hope that this multidisciplinary Handbook will help to enhance the health and well-being of public sector employees and the sector's performance and contribution to society. The Handbook of Research on Stress and Well-Being in the Public Sector will be of value to researchers and practitioners interested in the public sector and both individual and organizational health and performance. This will also be a key resource for public sector and government professionals responsible for human resource management and work and health.
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement. Chapters consider the future impact of a constantly changing landscape of work on employee engagement, addressing the growing prevalence of casual and contract forms of labour and the introduction of work automation technology. International contributors explore innovative methods for engagement research, including novel approaches in data gathering, qualitative and quantitative research methods and data analytic techniques that can be applied to answering a variety of different engagement questions. Setting out key research directions for the future of the field, this book will be essential reading for academic scholars and researchers of organizational psychology and organizational behaviour. In addition, researchers in business and industry will find new ways to think about, study, and evaluate the impact of engagement policies and practices.
This essential Research Handbook examines the state-of-the-art methodologies being applied to the expanding field of intellectual capital (IC) research. It offers an overview of the contemporary issues and methods in the field, providing insight and inspiration for emerging and established academics in their own research. Featuring contributions from a variety of renowned international scholars in the area, the Research Handbook is divided into four parts, outlining the four main methodological routes taken by current IC research. First, chapters discuss content analysis and offer future perspectives for advancing such studies. The book then examines fruitful avenues for IC visualization studies, before critiquing and furthering IC value added and IC efficiency measurement studies. Finally, it analyses and offers novel approaches for studying and intervening with IC and value creation. This Research Handbook will be a vital resource for scholars and students of business and management entering the field of intellectual capital, whether they are established academics with a renewed interest in the subject or just starting their research careers.
This friendly guide is full of field-tested help for novice supervisors. Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. Brief yet comprehensive, The New Supervisor's Survival Manual leads new supervisors and managers through the key tasks and responsibilities of the job. Business professionals will learn to think and act like managers as they develop critical competencies such as: establishing and maintaining high performance standards communicating effectively at all levels of the organization setting clear priorities delegating and giving feedback to others analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every new supervisor.
Answering the strong call for theory application and development in purchasing and supply management (PSM) and supply chain literature, this Handbook is an essential reference that provides extensive guidance on which theories to apply, how to apply them, and when to build theory. Introductory chapters present the background of theory in PSM, providing a mapping of major types of theory to deliver guidance on appropriate theory application and when a new theory or mid-range theory development is required. Featuring more than 25 theories with relevance across management research, each chapter presents an excellent overview for beginning the exploration of a certain theory. The authors discuss assumptions about different theories such as agency theory, transaction cost, and game theory, and explore levels of analysis, unit of analysis, variables and relationships, as well as key research findings. In addition, chapters include lists of selected seminal literature for further reading. The Handbook will be a key reference for scholars in management and marketing fields, particularly empirical researchers in operations and management sciences.
This innovative textbook provides a systematic approach to developing practices of perception, reflection and inquiry to facilitate sound ethical action in organizational settings. Now in its second edition, Donna Ladkin's Mastering Ethics in Organizations invites readers to reflect and experiment on ethical behaviours with targetted activities in unique organizational contexts. Key features of the second edition include: A step-by-step approach to developing ethical astuteness Brand new case studies on companies including Volkswagen, Amazon and Boeing Art-based pedagogical material, including unique storytelling approaches through mythology and film Guided and informed discussions about contemporary ethical issues concerning the use of social media, artificial intelligence and human-centred design. Offering curated contextualized insights into the field, this textbook will be ideal reading for MBA business ethics courses, as well as Masters courses in leadership. It will also benefit Continuing Professional Development audiences dealing with ethical situations.
Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. This Advanced Introduction provides a cutting edge review of employee engagement, illustrating the theories and key instruments for research that underpin the field and its antecedents and consequences. It translates the science into practice by offering recommendations on how to build an engaged workforce and how to socialize and engage newcomers. Key features include: A state-of-the-art review of the field, including an overview of potential methodologies for measuring employee engagement Informed and insightful discussions of different engagement targets and referents and strategic employee engagement A keen awareness of international variations in employee engagement. This book offers a critical research agenda for researchers in business and management hoping to develop their research in organizational settings. It will also benefit managers and other practitioners in overcoming common problems and developing an engaged workforce.
This Handbook on Diversity and Inclusion Indices critically examines many of the popular and frequently cited indices related to diversity, equity and inclusion (DEI) benchmarking and progress tracking. The goal is to provide a better understanding of the indices' construction, strengths and weaknesses, intended applications, contribution to research and progress towards diversity and equity goals. The editors include detailed reviews of 23 DEI indices including broader, more general measures as well as those that focus on a particular aspect of diversity (e.g., gender, religion). Included are indices that measure diversity, equity, and/or inclusion at organizational, national, and regional levels. The Handbook unpacks this wide range of indices to meet the needs of researchers, public policy makers, and general consumers of information.
This comprehensive and engaging Research Handbook provides a full examination of the modes and mechanisms of international knowledge transfer. Furthermore, it also provides in-depth insights into international knowledge transfer related challenges faced by multinational enterprises (MNEs). Chapters written by well-respected contributors provide extensive insights into the economic, technological, social, cultural and organizational aspects of knowledge transfer in international business and management. They also highlight the contextual influences imposed by the industrial sectors and countries that MNEs are associated with. Organised into three thematic parts, this Research Handbook provides interesting and important directions for future research within each chapter giving readers an opportunity to pursue these in greater depth. This timely Research Handbook will be an invaluable resource for scholars and researchers of international business and knowledge management. The practical case studies will provide a greater understanding of the topic and its challenges for managers of MNEs.
Ergonomics promotes sustainability through the presence of more humane companies, that is, healthier, safer, more comfortable and efficient businesses with one of the objectives of the business being the promotion of well-being in the context of the discourse on sustainability. Taking health into account in business policies helps ensure sustainable production systems. The role of ergonomics in companies in the business sustainability environment can contribute to increasing the performance of the organization. Sustainable development includes social aspects among its objectives, where work and the worker are fundamental. Likewise, work can also benefit sustainable development since workers are active agents in society. Sustainable work is one that improves the performance of the organization and promotes professional development, as well as the health of workers in a broad and positive way (not limited to the absence of disease, but in the sense of building health) and well-being. In this way, respect and the development of intelligence and creativity (in the face of alienating work) are promoted when carrying out work that makes sense, where not only is the profound importance of physical, cognitive and organizational issues understood, but also , above all, the importance of work for the development of culture. There seems to be a natural synergy between sustainability and ergonomics, with the aim of understanding and optimizing the results of human system interactions. When speaking of men (human factor), machines (technical factor) and environment (socio-technical factor), one must try to find the concrete conditions of their interaction through the integrated ergonomic triad. The result of integration is a whole of common characteristics that is above the individual characteristics of the factors, to humanize the other elements in terms of man. The objective of this book is to present the new trends in sustainable work through the analysis and application of methods to evaluate and improve the interaction of human beings with their work, their work area, and their environment. This book is divided into sections that focus on concept chapters, case studies, and research work in the industry, suggesting the use of method engineering tools, physical ergonomics, organizational ergonomics, cognitive ergonomics, environmental ergonomics, and sustainable development. The target audience includes students, academics, researchers, engineers working in the industry, professionals responsible for ergonomics or safety and hygiene, and the general professional public committed to the well-being of human capital and the performance of the organization. Therefore, the contributions should address the scientific and practical implications of industrial engineering, ergonomics, and sustainable development in manufacturing and services.
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Leveraging the knowledge gained from knowledge management and from the growing fields of Analytics and Artificial Intelligence (AI), this Research Agenda highlights the research gaps, issues, applications, challenges and opportunities related to Knowledge Management (KM). Exploring synergies between KM and emerging technologies, leading international scholars and practitioners examine KM from a multidisciplinary perspective, demonstrating the ways in which knowledge sharing worldwide can be enhanced in order to better society and improve organisational performance. Chapters investigate KM as it applies to business, library and information science, enterprise-wide strategies, innovation, privacy and data, measurement, Analytics, and AI, before summarising the lessons learned and best practices for future research. A Research Agenda for Knowledge Management and Analytics will be a key resource for students, academics and practitioners working in the fields of KM and Analytics, helping the academics of the future to build on existing successes and identify ways to further develop the field.
This important book considers the ways in which small and medium-sized enterprises (SMEs) can thrive in the age of big data. To address this central issue from multiple viewpoints, the editors introduce a collection of experiences, insights, and guidelines from a variety of expert researchers, each of whom provides a piece to solve this puzzle. Contributions address the limitations faced by SMEs in their access to data and demonstrate that the key to overcoming this issue is to be aware of these limitations, to work within them, and to use them to think creatively about how to overcome obstacles in new ways. They discuss Artificial Intelligence, revenue blueprinting, GDPR compliance, and other key topics related to the relationships between SMEs and data. Offering ideas to inspire big data-driven success by SMEs making smaller investments, the book argues that there must be a place for "ordinary" data-driven journeys that are available to firms of any size. Stimulating further thought and action, Big Data in Small Business will be of great interest to academics, researchers, and practitioners in areas such as strategic management, organizational and innovation studies, marketing, and sales. The ideas and information in this book will help fill knowledge gaps related to important aspects of capabilities, functions, and transformations of big data that drive business growth.
Examining the modern day challenges faced by academics throughout their working lives, this timely book investigates the ways in which academic careers are changing, the reasons for these changes and their potential future impacts. Contributors with experience of work in both traditional and contemporary institutions utilise theoretical and empirical methods to provide international perspectives on the key issues confronting modern day academics. Split across three chronological parts this book guides the reader through the phases of an academic's working life and the unique challenges encountered at each stage. For those entering academia key issues considered relate to career paths and motivations and transitions from industry to academia. During academia chapters study the understanding of external examiners, questions surrounding student supervision, work-life balance, use of technology and the trade off between teaching and research. Upon leaving academia concerns turn to the difficulties of working past retirement age and emeritus roles. Exploring how academics survive and thrive in the modern higher education arena, this analytical book will be a useful tool for new and established academics and policy makers working in higher education as well as for programme leaders in educational management. Contributors include: A. Agarwal, D. Anderton, K.E. Andreasen, M. Antoniadou, W. Chambers, C. Cook, M. Crowder, P. Cureton, E. Epaminonda, M. Gibson-Sweet, J. Haddock-Fraser, J. Jones, A. Karayiannis, H. Kogetsidis, P.D. Ktoridou, S.-J. Lennie, B. Longden, S. Marriott, M. Mouratidou, T. Proctor, A. Rasmussen, C. Rees, S.K. Rehbock, K. Rowlands, P.J. Sandiford, J. Stewart, S. Wells
Supply chain management has long been a feature of industry and commerce but, with increasing demands from consumers, producers are spending more time and money investing in ways to make supply chains more sustainable. This exemplary Handbook provides readers with a comprehensive overview of current research on sustainable supply chain management. Multi-disciplinary in scope, the Handbook includes contributions from over 70 expert authors from a variety of areas including management, engineering, accounting, policy studies, innovation, and marketing. Chapters analyze the three core areas of sustainable supply chain management: environmental, economic, and social. The Handbook explores broad themes such as globalization and general organization strategies as well as examining more particular topics including particular industries, social and regulatory dimensions, and technological advances. Scholars and advanced business and management students will greatly benefit from the depth of analysis in this Handbook as well as the suggestions for directions for future research and practice. Written in an accessible style, it is also ideal for practitioners and government agencies seeking solutions to practical issues regarding sustainable supply chain management. Contributors include: A.Y. Alqahtani, M.A. Ates, S.G. Azevedo, C. Bai, P. Beske-Janssen, C. Brix-Asala, L.M.S. Campos, V. Carbone, L. Carmagnac, H. Carvalho, H.K. Chan, H.S.Y. Chen, T.C.E. Cheng, S.K. Cho, J. Dai, N. Darnall, L. Ellram, B. Fahimnia, Y. Feng, S. Goodarzi, D.B. Grant, J.H. Grimm, C. Groening, S.M. Gupta, A. Gurtu, I. Haavisto, A. Halldorsson, J.S. Hofstetter, J. Hou, J. Hu, S. Hudson, S.E. Ibrahim, C.J.C. Jabbour, M.Y. Jaber, A.D. Joshi, A. Jug, R.U. Khalid, G. Kovacs, K.-h. Lai, S. Liedke, J.J. Lim, M.K. Lim, J. Liu, A.B. Lopes de Sousa Jabbour, E. Marsillac, L. Meade, S.A. Melnyk, V. Moatti, A. Presley, J. Rezaei, Y. Sadaat, J. Sarkis, S. Schaltegger, D.G. Schniederjans, C. Searcy, S. Seuring, S. Shaw, R. Sroufe, C. Sundgren, K.H. Tan, W. Tate, M.-L. Tseng, D.A. Vazquez-Brust, M. Varsei, A. Vilmar, J. Wehner, E.W. Welch, M.G. Yalcin, A.Z. Zeng, F. Zeng, Q. Zhu, Q. Zhu
The revised and fully updated second edition of this textbook illustrates the multi-layered knowledge accumulated in the field of international human resource management, developing understanding of the strategic management of people in organizations in a global context. It integrates comparative approaches to human resource management, extending beyond traditional coverage of the field to provide a broader overview of contemporary cultural, institutional and organizational challenges. Featuring cutting-edge insights into the field, this book is a crucial resource for advanced undergraduate and postgraduate courses in international human resource management and global talent management. It will also benefit instructors of courses in human resource management who wish to introduce an international perspective in their teaching. Key features include: Updated extensive coverage of key international human resource management issues Original case studies that draw attention to key aspects of international human resource management and offer students practical perspectives on the field Teaching materials and chapter slides to support classroom learning.
This Handbook of Research Methods in Careers serves as a comprehensive guide to the methodologies that researchers use in career scholarship. Presenting detailed overviews of methodologies, contributors offer numerous actionable best practices, realistic previews, and cautionary tales based on their vast collective experience of research in the discipline. Chapters showcase diverse and interdisciplinary approaches to studying careers across the spectrum of quantitative, qualitative, and mixed methods. Providing an in-depth illustration of established methods and current trends in careers research, this Handbook brings together top international authors to discuss the opportunities and limitations of both design and analysis choices. Offering cutting-edge methods from established and emerging experts, this Handbook is crucial reading for scholars at all levels who are currently studying, or wish to study, careers. It will also be useful for institutions coordinating large research projects on careers, as well as consultants and organizational psychologists providing research support for employee development.
This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective. Addressing multiple levels of analysis, the Handbook shows how performance management can enable high performance if governance, systems, organization and individual components are aligned. Written by an international team of both academics and practitioners, chapters offer insights into why changes in practice need to occur, how to make such changes possible, and what these changes require from a practical standpoint. The Handbook also highlights current limitations in public sector performance management and suggests new initiatives for performance management frameworks. Scholars of public policy in human resources, administration and management looking for exemplary current research in these fields will find this Handbook invaluable. It will also be of interest to public administration and human resources practitioners looking to develop new practice and create new ways of thinking and behaving in the aftermath of global upheaval.
Employment relations, traditionally known as industrial or labour relations, forms an integral part of the activities of labour, employers and the government in business. It centres on balancing, integrating and reconciling the partly common and partly divergent interests of these parties. South African employment relations has reached the milestone of having been available for more than a quarter of a century and is the longest running book in this field in South Africa. This 8th edition of South African employment relations redefines the various role players in employment relations management and broadens the field to incorporate them. It brings the direction the labour market is going in terms of collective bargaining into sharper focus and proposes ways in which fair workplace relations can be established. It furthermore deals with the latest legislative developments, union activities and other contemporary issues. Besides the case studies and a comprehensive glossary, this edition now includes short inserts entitled "ER in practice" to highlight the challenges posed by industry and the business community, and to empower readers and practitioners to utilise the insights gained from these examples with confidence in their daily business activities. Lecturer support material is also available. South African employment relations is aimed at both students and practitioners in this field.
This forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance. Expert contributors explore an emerging stream of research in human resource management (HRM) which suggests that attention should be paid to how line managers implement HR practices and how employees perceive, understand and attribute these HR practices. Chapters consider the implications of employees' and leaders' HR attributions and their performance, HRM system strength, change, talent management and the role of line managers in the HRM process. Providing an overview of the current knowledge in the HR process research, the Handbook also discusses future avenues and directions for the field. Demonstrating the dynamics of how HR practices impact organisational and individual outcomes, this Handbook will be critical reading for scholars and students of human resource management, organisational behaviour and research methods in business and management. It will also be beneficial for HR professionals seeking to understand how they can increase the effectiveness of their HR management.
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