This timely book evaluates international human capital policies, offering a comparative perspective on global efforts to generate new ideas and novel ways of thinking about human capital. Examining educational reforms, quality of education and links between education and socio-economic environments, chapters contrast Western experiences and perspectives with those of industrializing economies in Asia, focusing particularly on Korea and the USA. Contributors analyse trends in Korean education, including state, charter and private education, higher education and student loans and debt, and provide policy prescriptions for the improvement of higher education financing in the USA. Offering theoretical insights into the relationship between socio-economic and educational benefits for children and young people, and human capital formation, further chapters consider recent empirical evidence on disadvantaged people in the USA, before broadening the scope of analysis to consider the effects of human capital on industrial structure and productivity among OECD countries. Providing a unique and incisive understanding of human capital formation in the context of education, this book lays out guidance to scholars and researchers of human capital, particularly those concentrating on policies in Korea and the USA. It will also be useful to policymakers involved in economic and education policy.

Based on 20 years of research, this book lays out a proven and tested method for reaching the goal of employee happiness, analyzing individuals' communication patterns, and making them self-aware by mirroring their behaviour back to them in a privacy-respecting way. In doing so, Peter A. Gloor introduces artificial intelligence-based methods to identify personality, moral values, and ethics of individuals based on their body language and interaction with others. In this book readers will: understand the basic concepts of groupflow - when teams collaborate at their best through intrinsic motivation and positive stress learn how to use artificial intelligence (AI), machine learning (ML) and social network analysis (SNA) to analyze communication by tracking emotions, social networks, morals, and tribes successfully use virtual mirroring to create entangled teams that work together in collaborative innovation networks (COINs) synchronized and in harmony for superior performance understand how to implement virtual mirroring using these technologies. Groundbreaking and innovative, Happimetrics will be an invaluable resource for scholars and students in the fields of business analytics, information systems and organizational innovation. It will also be useful for HR professionals and AI developers who are looking to use predictive analytics to measure workforce performance.

Introducing Human Resource Management is a lively and engaging introduction to the key topics and issues surrounding people management. Clearly linking HR theory to the work environment, this book explores core areas such as HR strategy and planning, employee engagement, diversity and equality, and talent management and development. The text combines solid academic underpinning with practical examples to allow you to consolidate your learning and apply it in practice. This 8th edition has been fully revised to include: * The latest developments in relation to Brexit. * A new section about the General Data Protection Regulation (GDPR). * Greater coverage of Talent Management in organisations. * More emphasis on employee voice. * A focus on developing your employability skills in areas such as: management of self, management of your learning, problem solving, thinking critically, working with others, data handling, communication and business awareness. This text will help you succeed in your studies through: * 'What would you do' and 'what do you think' boxes to get you actively involved in your own learning. * 'What next' features to encourage you to find out more about a topic. * 'Activities' to get you to apply knowledge to an issue or problem. * 'HR in the news' features articles from the Financial Times to promote discussion of real-life examples of HR in practice. * 'Review questions' (with answers) to help you check your understanding of a topic. * 'Improve your employability' exercises to help you develop your skills and employability. Introducing Human Resource Management is ideal for a first course in human resource management at undergraduate or professional level, including courses that lead to a Chartered Institute of Personnel and Development (CIPD) qualification. This new edition maps each chapter against the CIPD's standards.

In the age of digital transformation, effective communication strategies and means in the workplace are essential. Great communicators are the ones who bring solutions, drive change, and motivate and inspire their colleagues. By improving communication skills, it is possible to enhance employee engagement, teamwork, decision-making and interdepartmental communication. People who are good and empowered communicators are also great ambassadors for their place of work. For these reasons, communication skills are the soft skills that employers seek the most in their employees.

Effective Communication N6 - empowering the workforce aims to help develop a solid strategy to keep employees informed and engaged; to avoid communication silos and overload; to build interpersonal relations, and to encourage a productive and conducive work environment. Tips are provided on how to promote an open organisational culture of trust and satisfaction, where knowledge sharing and healthy relations are prevalent and the use of various media is facilitated.

There are ample timely, concrete and real-life exercises and applications, and examples and illustrations of communication in action.

Effective Communication N6 - empowering the workforce is designed to take workplace communication to the next level and can be used by students, employees and those at executive management level.

With the development of the integrative supply chain management approach, traditional thinking about concepts such as purchasing, materials management, distribution and logistics management has become outdated. Speculation on the reasons for dynamic growth of supply chain management in South African businesses ranges from the opening up of the domestic economy to the pressure of global competitors, and technology advancements. The astonishing success of progressive organisations such as SA Breweries (now part of the international group AB-InBev), Sasol, Iscor (now called ArcelorMittal SA), Sappi and a number of retail groups (e.g. Truworths) in the international marketplace, however, is in no small part a result of their early adoption of the supply chain philosophy (customer value creation, total cost of ownership, integration of processes and the reduction of cycle time) and they have contributed significantly to the unprecedented growth of supply chain management in South Africa. Supply chain management identifies the strategic impact and evolutionary direction of the field in a global market environment and emphasises the changes in processes and management thinking required to introduce supply chain management in South African organisations. It covers topics such as supply chain strategies, supply chain integration, performance improvement, customer service, quality and inventory management, total cost of ownership, green supply chain management, e-commerce and information technology, negotiations, transport and distribution management, the retail supply chain, global supply chain management and SCM in the public sector. Supply chain management is aimed at all supply chain, logistics and transport management students.

This timely guide explains how businesses can effectively integrate and coordinate career and succession planning programs to meet the personnel demands of the future. Drawing on their experience and expertise with workforce development, the authors of this book based its content on a single but important premise. With global economic instability, a slowdown in workforce growth, extraordinary competition for the best talent, and the rapid advance of technology, there is an immediate need to integrate career and succession planning programs. Explaining how to do just that, this practical, user-friendly guide is the first to link those critical business tools, showing readers how to prepare for tomorrow-and the many years after. The book presents a systematic approach through which businesses can integrate and coordinate career planning and succession planning programs. Part One makes the business case for moving beyond segregated career and succession planning and shows why they must be integrated. Part Two offers foundations for integration, while Part Three outlines the strategies that can make integration a reality. Part Four addresses the future of career development and succession planning. Other topics include the future of organizational infrastructure and the implications of a diverse workforce. Employee engagement and leadership development are also explored. Examines career development in a much broader manner than is traditionally the case by focusing on both the personal and professional development planning needs of employees Demonstrates how employees who are given tools and organizational guidance necessary to plan their development will usually be more successful in meeting their career aspirations Expands on the organization's role in establishing career development programs to answer the question of who is responsible-the organization, the employee, or both Includes cutting-edge research by leading consulting firms such as BlessingWhite, Manpower Group, and DDI Offers content that will be equally valuable to students, practitioners, and academicians

This book offers a detailed analysis of the strategies and methodologies of successful collaborative grant writing, as well as practical guidance on the interpersonal leadership requirements of managing grantseeking projects. As it becomes increasingly difficult to obtain public or private funding, collaboration may become absolutely vital to some nonprofits' continued existence. Effective grant collaborations always comprise a critical attribute: they are led by individuals who not only understand the benefits and barriers affecting collaborations, but are highly skilled in managing them. This reference text explains the nature of the collaboration and a critical examination of the role of the grant leader, giving nonprofit fundraisers a competitive edge in collaborative grantseeking, especially for those individuals without previous experience in this complicated arena. No other book comprehensively explains every step in a successful collaborative grantseeking effort, nor provides real-world strategies and proven practices. Readers of Collaborative Grantseeking: A Guide to Designing Projects, Leading Partners, and Persuading Sponsors will also better grasp the humanistic aspects of designing and leading successful collaborative projects and be able to write more persuasive proposals. Four samples of funded collaborative grants, complete with annotations and reviewers' comments, provide a starting point for developing your own collaborative proposals Includes a collection of 179 sample questionnaire items useful for generating a customized Collaboration Rating Form for your specific situation Includes a comprehensive Meeting Evaluation form containing 15 points of attitudinal information from collaborators A bibliography contains more than 70 significant books, journals, theses, websites, and other resources for grantseeking A helpful index facilitates cross-referencing important subjects

Written by a plethora of expert contributors from a range of institutions, the Handbook of Technology Transfer provides an engaging deep-dive review of technology transfer as a complex and dynamic process, applying different mechanisms characterising activities in a variety of countries. The Handbook takes a fresh look at how technology transfer comprises at least four dimensions: the underlying mechanism of transferring knowledge; the role of individuals that trigger the transfer; the role of institutions where the transfer takes place, and lastly the role of governments and politics. Split into four distinct parts, this insightful Handbook fully examines each of these dimensions and the roles that each of them play in technology transfer, highlighting university institutions in Europe and North America in particular. Forward-thinking, it also delves into future innovation implementation in emerging economies where resources are limited, and the challenges faced as a result. This enlightening Handbook will be an excellent resource for scholars of business management, economics and information technology. It will also be of great interest to policy-makers of innovation and entrepreneurship given its in-depth look at technology transfer and innovation.

To communicate effectively needs accurate information and precision in method, especially in the world of work where major decisions and the success of the organisation can be impacted negatively or positively by what is conveyed. Communicating globally in an ever-changing digital world can be challenging. Effective communication N5 - empowering the workforce therefore includes content on managing these changes, ethical work and communication practices, and communicating efficiently in multicultural and digital environments.

Operations may not run the world but make the world run! Learn how a business operates and improves its processes from some of the leading experts in the field. Operations Management, 10th edition is the ultimate guide on the subject, providing you with the best ways and strategies to learn, explore and make sense of how a business works, coming from world-leading experts Nigel Slack, Alistair Brandon-Jones, and Nicola Burgess. Strategic in its perspective and with a clear structure, the latest edition offers a comprehensive and practical way to study key concepts surrounding effective operation processes, from theory to practice. What makes Operations Management, 10th edition work so well? Clear structure, thanks to the "4 Ds" model of Operations Management. Real-life examples that are shown in the "Operations in Practice" boxes and case studies. Worked examples that blend qualitative and quantitative perspectives. Critical commentaries, posing alternative views where appropriate. Summary provided in practical bullet points, answering key questions. A new section in every chapter called "Responsible Operations", that summarises how the topic touches upon social, ethical, and environmental issues. With plenty of new end-of-chapter case studies and a plethora of international examples, this textbook will challenge your critical thinking, both individually and as part of your group discussion in class. Along with the practice cases, summaries, and illustrations, this edition is the definitive guide for your studies in the field of Operations Management. Pearson, the world's learning company.

Presenting a contemporary outlook on how organizations must adjust to the 'Era of Me', this timely book analyses contemporary learning paradigms, sustainability, performance management, and theories of work-related attitudes to promote organizational culture and productivity in workplaces in the volatile modern era. In the 21st century, the organizational environment in most western-oriented societies is dynamic, multifaceted, complex, and ambiguous. This comprehensive book explores the unique challenges faced by modern organizations due to increasingly varied, flexible, and virtual work arrangements, shifting employee characteristics, technological developments, increased competition, and enhanced diversity in business. Covering a broad range of salient topics and shifting the employee-employer relationship to one of mutual goals and trust, chapters challenge old management styles while recommending novel future methods of engineering the world of work in an era of constant change. Using a symbiosis of research, theory, and practice, Engineering the World of Work will be an invaluable resource for students, and scholars of psychology, organizational studies and business administration. It will also be an essential guide to managers, stakeholders, consultants, and policymakers who are interested in practical ways of adjusting to the changes of the 21st century.

What are the secrets of all great leaders-the individuals who effortlessly persuade and gain the confidence of others? This book offers actionable, practical advice, explaining ten pivotal ways for leaders to foster and engender trust. Trust in the leaders of organizations-whether large or small, for-profit or non-profit, government or private-is of critical importance. Highlighting the centrality of trust to leadership, Inspiring Trust: Strategies for Effective Leadership presents ten proven methods that will enable readers to quickly gain the trust of those they lead. Written by a management consultant who has studied a wide variety of organizations, the book presents the author's findings from observing and working with some of America's best enterprises. The author explains how effective leadership involves enrolling and enfranchising others, which only occurs as a result of trusting the leader's competence and character; and offers specific practical advice on what to do to enhance trust-as well as what not to do. The chapters outline in detail specific techniques that have proved effective for getting others "on board" with a leader's vision, mission, goals, strategies, and tactics. The text also explains the five key drivers of high performance and the five core dimensions of interpersonal effectiveness. Aimed at aspiring managers of any age, this book explains how to move potential followers from superficial compliance to genuine alignment, resulting in internalization of the executive, manager, or supervisor's vision, mission, and goals. Identifies exactly what good leaders do in order to persuade and gain the confidence of their followers Explains why effective leadership requires much more than brains and drive alone Covers which decision-making mode to use under what circumstances as well as when to rely on analysis and when to rely on intuition Supplies leadership advice for specific situations, such as how to ask for feedback that provides actionable information rather than flattery or reassurance, and ways to persuade others to make sacrifices they might not otherwise make Provides ten illuminating profiles of the characteristics of good and bad leaders

A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention. Workplace bullying is a serious issue that can lead to anxiety, depression, substance abuse, absenteeism, sleep disturbances, and post-traumatic stress syndrome. This book has a simple goal: to help employers see bullying-and stop it. It does that by providing organizations with best practices, management strategies for bullying prevention, and protocols for investigating bullying complaints. Part I of the book overviews workplace bullying, discussing incidence, psychological dimensions, and explanatory models. It looks at reasons bullies do what they do, at the difference between a tough boss and a bully, and at the cost of bullying for organizations. Equally important are the book's insights into the impact of bullying on employees. Everyday problems of employees targeted by bullies at work are illustrated, including the resulting psychological distress that can lead to suicide. Part II of the work focuses on prevention and coping and on legislation that protects employees, including Title VII of the 1964 Civil Rights Act. Finally, to help both employers and employees, the book offers sample anti-bully policies and bully awareness training programs, and also lists organizations concerned with workplace bullying. Takes a lifespan developmental approach to understanding workplace bullying Offers specific recommendations for preventing workplace bullying Shares and addresses real-life stories Provides sample policies and investigation formats Features chapters written by noted scholars, human resource professionals, psychologists, and attorneys

This insightful book draws together expansive international and interdisciplinary evidence to develop a comprehensive framework for understanding and enhancing workplace well-being through the lens of job quality. It analyses how paid work influences the well-being of workers, the organizations for which they complete tasks of employment, and the societies in which we live. Daniel Wheatley constructs a theoretical framework around three strategic elements: the culture of the organization and its workers, the structures that govern their activities, and the physical and psychological work environment. The book then explores six dimensions which underpin these strategic elements: job properties, flexibility, rewarding careers, relationships, giving, and physical space and activity. Incorporating case studies and practical insights for applying the framework, including measurement methods, the book offers a comprehensive account of the influences and impacts of paid work on the quality of working lives. Contributing to the understanding of the complex and dynamic relationship between well-being and the quality of our working lives, this book will be a valuable resource for scholars and students of human resource management, organization studies, employment relations and organizational behaviour. Its practical guidance will also be beneficial for business managers and practitioners in these fields.

Supply chains are constantly faced with challenging and evolving consumer demands. To remain competitive in the market, all partners along the supply chain are responsible for value-adding activities. Warehousing and inventory management are significant components of a supply chain, irrespective of how short or long, and have the propensity either to elevate operations or render them redundant. Business warehouse and inventory management discusses critical aspects pertaining to warehouse and inventory management that are necessary for the successful operation of a supply chain in the contemporary business environment. Business warehouse and inventory management begins with Part A, contextualising supply chain management and warehouse management. Part B focuses on various key components of inventory management and, finally, Part C investigates integrated warehousing and inventory risk management supported with outlining future trends within warehouse and inventory management.

Icebreakers and Energisers for Effective Training contains over 60 highly practical activities for anyone wanting to enlivening their training, engage training delegates and make their training as effective as possible. It is packed full of ideas, hints and tips to ensure that training doesn't become repetitive and stale, and each tool is directly linked to learning. Activities cover a whole range of topics including ice breakers, motivators and remotivators, reinforcements, introductions, group bonding exercises and testing learning and support each stage of a training course, from opening to testing and reinforcing learning at the end. They can be adapted to any type of training course and are guaranteed to reinvigorate any trainer's repertoire, ensuring that training is always fresh and effective.

The new world of work is characterised by increased globalisation, digitalisation and virtualisation, as well as the continuous emergence of Fourth Industrial Revolution (4IR or Industry 4.0) technologies.

These aspects have irrevocably transformed the world of work, placing increased emphasis on HR professionals to be effective change agents. The role of HR professionals is likely to become more pronounced in the future.

Given the numerous challenges South Africa faces within the context of the Fourth Industrial Revolution, the aim of this book is to provide a South Africa perspective on human resource management (HRM) within the new world of work.

With the paradigm shift in consumption habits during the COVID-19 pandemic accelerating the digital transformation of supply chain operations, Configured by Consumption offers a timely reflection on the technological evolution of production-consumption cycles since the genesis of industrialization.

Digging deeper into the theoretical underpinnings of Industry 4.0, chapters explore consumerism, consumption on demand, consumer connectivity, omnichannel retailing and social commerce to develop a general theory of supply chain operations. The book examines how logistics and supply chain operations have evolved as a discipline and practice through the combined lens of accommodating technological advancement and supporting consumption. Looking to the future of global industry, it concludes by anticipating further technological advancement and contemplates the vision, possibilities, realities and challenges of where logistics and supply chain operations will go beyond automation, robotics and artificial intelligence to meet evolving consumer demand.

Giving meaning to the coalescence of the physical supply chain and digital commerce, it will prove invaluable to students and scholars of both economics and organizational and technology studies. It also offers significant insights for decision-makers working at all levels of supply chain and operations management, revealing digital transformations at both the firm (micro) and industry and country (macro) levels.

HarperCollins and John C. Maxwell are celebrating the milestone anniversary of Maxwell’s New York Times bestselling book The 21 Irrefutable Laws of Leadership with the publication of a new revised and updated 25th Anniversary Edition.

Maxwell has gone through every word of this book and updated it for the next generation of leaders. He has added new insights to these timeless laws and included lessons learned since he originally wrote the book. He removed dated stories and replaced them with fresh ones that apply to today’s world of business.

What Maxwell didn’t change are the powerful leadership truths that have been helping people become better leaders for the last quarter century. This is still the best book on leadership people can buy, whether they want to learn leadership on their own, develop as leaders in a group, or teach leadership to others as a mentor.

Readers new to Maxwell, as well as lifelong fans will want to get this new edition of the leadership book that has sold millions of copies in the United States and around the world.

South African organisations operate in an environment that is fast changing due to digital advancement, economic challenges, social complexities, and changing employee and customer values/expectations. In this environment, successful organisations empower talented employees to work in teams and make pivotal decisions that lead to innovation and exceptionally high performance. Success for these organisations is not by chance but is the result of adopting carefully planned and sophisticated interventions into the organisational structure, leadership and management orientations, culture, and processes and behaviours. In this respect, Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for developing an integrated and holistic understanding of the individual and group processes in the modern organisation.

Organisational behaviour explores expectations that organisations and employees have of each other. It addresses contemporary issues related to organisational culture, change, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity, business ethics, team excellence and globalisation. It contains many encounters, discussion questions, practical exercises and case studies with a southern African orientation to stimulate self-study, debate and reflective thinking.

Organisational behaviour is aimed not only at aspiring HR practitioners and managers, but also at established professionals who need to stay updated, irrespective of their field and nature of their organisation.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. This insightful Advanced Introduction provides a road map for building and maintaining a sustainable career. Delving into the meaning of a 'sustainable career', the book examines the factors that threaten a career's sustainability, such as economic turbulence, changes in organizational practices, and advances in technology, offering actions that can be taken to overcome these threats and strengthen the sustainability of careers. Key Features: Identifies the role of gender in building a sustainable career Introduces a new model of career sustainability, emphasizing the relevance of employees' home life in building a sustainable career Demonstrates how building a sustainable career is the shared responsibility of employees and their families, employers, and society Establishes that some groups in society are substantially more vulnerable than others and require additional or different resources to build and maintain a sustainable career This Advanced Introduction will be a valuable guide for scholars and advanced students of sustainable careers, human resource management, and organizational behavior. It will also be useful for practitioners and policy makers in these fields as well as individuals who want to build a more sustainable career.

The inclusion and factoring of political risk into accounting and non-accounting decisions is crucial if multinational firms are to avoid negative consequences ranging from unprofitable business environments to the outright expropriation of their assets. In a work that will be of particular value to professionals and academics in international and domestic finance, accounting, and management, the authors examine the characteristics of environments that give rise to political risk, explore the relationship between low economic growth and high political risk, and differentiate between definitions and forecasting models of political risk. They also provide a unique forecasting model to explain and predict risk, and they suggest alternative strategies for managing political risk.

Foreword by David Clevenger, Senior Vice President of Strategy and Organizational Development at Corporate United, and six-time honoree of the Inc. 5000.The procurement profession is at a major crossroads. Practitioners are responding to pressure from executive leadership to become more strategic, in some cases eliminating tactical work through outsourcing or automation. At the same time, performance metrics emphasize the need to continue negotiating savings and managing supplier performance. Procurement at a Crossroads: Career-Impacting Insights into a Rapidly Changing Industry aids practitioners in developing a vision for their medium- and long-term career goals, and shows them how to balance the need to become more strategic while out-performing tactical expectations.

The global market of today is characterised by fierce competition which has heightened customer expectations and forced business enterprises to invest in, and focus attention on, their supply chains. This, together with continuing advances in information and communication technology, has motivated the continuous evolution of the supply chain and of the techniques to manage it effectively. In South Africa, the public sector is confronted with supply chain skill and capacity shortages. Hence there is a need for continuous learning and development of supply chain staff to maintain a feasible fit between government institutions' objectives, skills and resources and a changing procurement environment. Public procurement and supply chain management will help to accelerate much-needed transformation in the public sector in this regard. Public procurement and supply chain management provides new ideas, concepts, case studies and practical experiences regarding public sector supply chains. Public procurement and supply chain management will serve as a valuable resource for public procurement learners, government officials, academics, researchers, consultants, students and other concerned parties with interest in public procurement and supply chain management.