Maritime Transport and Regional Sustainability is a critical examination on how the maritime transport sector helps regions to achieve their sustainability goals, especially focusing on the challenges posed by climate change. This book analyzes maritime transport from multiple perspectives, establishing a strong theoretical framework drawn on evidence from both the developed and emerging economies across the globe. It identifies commonalities that contribute to a coherent transportregion relationship, including how maritime operations, planning, and management impact regional governance. Tracing the vital threads linking transport to its regional surroundings, Maritime Transport and Regional Sustainability analyses the major issues and challenges that maritime transport researchers, planners, and policymakers are facing.

In an increasingly globalised world, place and provenance matter like never before. The law relating to Geographical Indications (GIs) regulates designations which signal this provenance. While Champagne, Prosciutto di Parma, Cafe de Colombia and Darjeeling are familiar designations, the relevant legal regimes have existed at the margins for over a century. In recent years, a critical mass of scholarship has emerged and this book celebrates its coming of age. Its objective is to facilitate an interdisciplinary conversation, by providing sure-footed guidance across contested terrain as well as enabling future avenues of enquiry to emerge.The distinctive feature of this volume is that it reflects a multi-disciplinary conversation between legal scholars, policy makers, legal practitioners, historians, geographers, sociologists, economists and anthropologists. Experienced contributors from across these domains have thematically explored: (1) the history and conceptual underpinnings of the GI as a legal category; (2) the effectiveness of international protection regimes; (3) the practical operation of domestic protection systems; and (4) long-unresolved as well as emerging critical issues. Specific topics include a detailed interrogation of the history and functions of terroir; the present state as well as future potential of international GI protection, including the Lisbon Agreement, 2015; conflicts between trade marks and GIs; the potential for GIs to contribute to rural or territorial development as well as sustain traditional or Indigenous knowledge; and the vexed question of generic use. This book is therefore intended for all those with an interest in GIs across a range of disciplinary backgrounds. Students, scholars, policy makers and practitioners will find this Handbook to be an invaluable resource. Contributors include: E. Barham, D. Barjolle, L. Berard, D.S. Gangjee, D. Gervais, M. Geuze, B. Goebel, M. Groeschl, M. Handler, C. Heath, D. Marie-Vivien, J.M.C. Martin, P. Mukhopadhyay, D. Rangnekar, B. Sherman, A. Stanziani, S. Stern, A. Taubman, L. Wiseman, H. Zheng

Despite the passage of the Americans with Disabilities Act in 1990, many forms of discrimination against people with disabilities are still practiced, denying opportunity for employees, as well as the employers who might hire and support them. Based on a multi-year research project by a team of experts in human resource management, economics, and communications, Hidden Talent showcases the innovative practices of organizations that are actively hiring, training, and retaining people with disabilities-and thriving as a result. The authors reveal the roots of disability discrimination and demonstrate the benefits, to employers and employees alike, of investing in disabled workers, featuring in-depth case examples. Additional resources, including an overview of the ADA, information on tax and legal incentives, and listing of related publications, organizations, and websites, will make this book essential for anyone researching, managing, or experiencing the dynamics of disability in the workplace. The Americans with Disabilities Act was signed into law in 1990 to protect and assist over 20 million people with disabilities. Though its mandates for business are far-reaching, many forms of discrimination are still practiced, denying opportunity for employees and potential employees with disabilites, as well as the companies that might hire and support them. Meanwhile, as many analysts argue, we are heading toward a high-skill labor shortage, with a largely untapped resource ready to fill the gap. Based on a multi-year research project by a team of experts in human resource management, economics, and communications, Hidden Talent showcases the innovative practices of organizations that are actively hiring, training, and retaining people with disabilities-and thriving as a result. The authors reveal the roots of disability discrimination, and demonstrate the benefits, to employers and employees alike, of investing in disabled workers, featuring in-depth case examples. Additional resources, including an overview of the ADA, information on tax and legal incentives, and a listing of related publications, organizations, and websites, will make this book essential for anyone researching, managing, or experiencing the dynamics of disability in the workplace.

Successful organisations are those which attract and retain satisfied and loyal customers, yet few organisations today are truly customer-centric. Customer Service in Your Organisation is a toolkit that shows how to develop, implement and sustain a service excellence strategy. Drawing on best practice examples and case studies, it provides easy-to-follow, practical guidance, plus checklists, exercises and tools. Customer Service in Your Organisation covers key topics including how to listen to the voice of the customer and measure service success, engage leaders and managers in driving customer service excellence, develop customer-centric processes and procedures, provide training and development in customer service excellence, reward and recognise service success, benchmark current levels of customer service and identify areas of weakness alongside an improvement plan to address these. About the Series: The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

International trade has made logistics a strategic consideration for firms. The decision-making framework is substantially different in the case of international logistics, as this involves cross-border movement of goods and multimodal transportation. An integrated framework based on customer's requirement, their country regulations, risk, and cost specific to goods and countries needs to be developed. Global Supply Chains and Multimodal Logistics: Emerging Research and Opportunities is an essential reference source that provides concepts of global logistics and its risk factors and provides an integrated framework for effective decision making. Highlighting such topics as enterprise resource planning, forecasting models, and logistics systems, this publication is ideally designed for managers, business professionals, researchers, academicians, and students in fields including but not limited to supply chain management, international business, and logistics.

Efficient supply chain management is essential for maintaining successful workflows within companies. A lack of decisional, organizational, and information integration can lead to increased cost for a business due to missed opportunities, delays, inefficient inventory decisions, poor capacity allocation, and misuse of resources. Companies must employ collaborative practices across all functions of the supply chain in order to avoid costly mishaps. Hierarchical Planning and Information Sharing Techniques in Supply Chain Management is an essential reference source that discusses information exchanges and approaches of coordination related to operation planning for a better understanding of how hierarchical planning techniques and principles can contribute to the effective and efficient management and planning of supply chain activities. Featuring research on topics such as competitive advantages, information sharing, and transport management, this book is ideally designed for managers, academicians, and practitioners in the field of supply chain management, operations management, logistics, and operations research.

Driven by such tools as big data, cognitive computing, new business models, and the internet of things, the overall demand for innovation is becoming more critical for competitiveness and emerging technologies. These technologies have become real alternatives for the market and offer new perspectives for modern project management applications. The Handbook of Research on Emerging Technologies for Effective Project Management is an essential research publication that proposes innovations for firms and markets through the exploration of project management principles and methods and the effective integration of knowledge and innovation. It encompasses academic and scientific propositions, reviews for conceptual bases, applications of theories in new market solutions, and cases of successful insertion of disruptive technologies and business models in new competitive market offers. Featuring a range of topics such as innovation management, business administration, and marketing, this book is ideal for project managers, IT specialists, software developers, executives, practitioners, managers, marketers, researchers, and industry professionals.

Organizations have traditionally focused on competitive advantage strategies to improve their companies. However, new research points to the evaluation of employees' thoughts and emotions in the workplace in order to help shape organizational culture in a way that could react, adapt, and evolve to external changes with speed and efficiency. Emotion-Based Approaches to Personnel Management: Emerging Research and Opportunities provides conceptual frameworks, analysis, and discussion of the issues concerning organizational behavior through the lens of organizational culture and emotions. The content within this publication examines diversity, consumer behavior, and emotional intelligence and is designed for managers, human resources officers, business professionals, academicians, students, and researchers.

Handfield/Giunipero/Monczka/Patterson’s “Purchasing and Supply Chain Management,” 8th Edition, draws from first-hand experiences working with senior executives and practitioners across multiple industries.

Learn about recent advancements in supply chain cybersecurity and counterfeit management, AI, analytics, procurement automation and supply chain visibility. Learn about the use of AI, purchasing analytics, e-procurement and robotic process automation, fraud management and risk mitigation, emerging technology in real-time supply chain systems, blockchain applications and the creation of Centers of Excellence. Topics align with hiring requirements for supply chain roles in the industry and public sector and provide solid preparation for entering the workforce.

Students and working professionals keep this text as a reference for new problems they encounter in their supply chain career.

'Global HR practices are of incredible interest to scholars and practitioners. Brewster and Mayrhofer have done a masterful job selecting and organizing 26 incredible chapters on how to conceive, study, and practice HRM in diverse global settings. The compendium is thoughtful and thorough with integrated theoretical perspectives and unique insights on each major global region. It is an invaluable source book for those interested in global HR.' - Dave Ulrich, University of Michigan, US 'As the world becomes ''flatter'' and more interconnected, questions arise about the future of HRM. Which HRM systems are beginning or will begin to converge globally? Which systems will likely remain constrained by institutions or national culture and why? This book brings together the leading academic authorities and provides the essential starting point to answering these pressing questions.' - Patrick Wright, Cornell University, US This unique and path-breaking Handbook explores the issue of comparative Human Resource Management (HRM) and challenges the notion that there can be a 'one best way' to manage HRM. The Handbook of Research on Comparative Human Resource Management provides a theoretical, practical and regional analysis of comparative HRM. This book, edited by two specialists on comparative HRM and written by leading experts on each topic and from each region, explores the range of different approaches to conceptualising HRM, and highlights HRM policy and practice that occur in the various regions of the world. As such, the volume provides a challenge to the typical assumption that there are consistent problems in managing human resources around the globe that call for standardized solutions. Instead, the contributors emphasize the importance of institutional and cultural factors that make HRM a most context-sensitive management task. Offering a comprehensive view for readers with different interests, this insightful Handbook will prove to be an essential resource for academics, researchers and postgraduate students in international business, business administration, HRM, socio-economics and cross-cultural management. Practitioners interested in the cultural aspects of HRM will also find this Handbook invaluable. Contributors include: P. Almond, M.J. Belizon Cebada, C. Bischoff, T. Bondarouk, P. Boselie, P. Boxall, J. Brandl, C. Brewster, P. Budhwar, D.G. Collings, N. Collins, G.M. Combs, F. Dany, A. Davila, P. Debroux, P. Dowling, I. Ehnert, M. Elvira, A. Engle, E. Farndale, M. Festing, G. Florkowski, S. Frenkel, B. Gerhart, M.C. Gonzalez, S. Hayashi, N. Heraty, S. Jackson, T. Kiyomiya, A. Klarsfeld, C. Knapp, H.H. Larsen, M. Lazarova, Y.-t. Lee, D. Lepak, C. Mabey, W. Mayrhofer, K. Mellahi, M. Morley, A. Nehles, W. Nienhuser, J. Paauwe, T. Peltonen, A. Pendleton, E. Poutsma, A. Psychogios, J. Quintanilla, M. Ramirez, S. Reiche, H. Ruel, C.S. Runda, I. Sahakiants, R. Schuler, P. Sparrow, L. Susaeta, L.T. Szamosi, I. Tarique, O. Tregaskis, E. Vaara, A. Varma, C. Warhurst, M. Warner, I. Weller, J. Wisansing, G. Wood, Y. Zhu