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Books > Business & Economics > Business & management > Management of specific areas
Every day thousands of uninspired employees trudge to work – often dooming their companies to failure with their lack of motivation. Here, from the authors of the bestselling 'The One Minute Manager' and 'Raving Fans', is an invaluable management tool which outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Drawing on over 20 years' experience of working with hundreds of corporations – including, America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft – Ken Blanchard and Sheldon Bowles reveal a surefire system for boosting employee enthusiasm, energy and performance. 'Gung Ho' presents a surprisingly simple, yet powerful strategy for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on – 'Gung Ho!' ensures that employees are committed to success. With a clear game plan, and a step-by-step outline for implementing these ideas, this book is destined to become a business classic.
Innovation Networks in Knowledge-based Firms explores corporate strategic management in an information and communication technology (ICT) environment, and illustrates the significance of new business models based on 'boundary innovation' management through broadband networks as fixed and mobile wireless infrastructures. The author bridges theory and practice and provides international scope; he seeks to make transparent the mechanisms behind the processes that generate product and service innovation in ICT industries, such as search and advertising (Yahoo, Google), music distribution (Apple iPod) and gaming (Sony Playstation, Nintendo DS). He develops new business models based on 'boundary innovation' management and explains the innovation networks formed via three types of knowledge innovator - platform, process, and content. These knowledge innovators play an important role in merging different technologies (including ICT) and business models to develop new business value chains and new industries that span various industrial fields. Highlighting new theoretical and managerial insights and implications in the realm of ICT, this book will be invaluable to academics, students and practitioners with an interest in business, management, ICT and high-tech industries.
A high level of employee commitment holds particular value for organizations owing to its impact on organizational effectiveness and employee well-being. This Handbook provides an up-to-date review of theory and research pertaining to employee commitment in the workplace, outlining its value for both employers and employees and identifying key factors in its development, maintenance or decline. Including chapters from leading theorists and researchers from around the world, this Handbook presents cumulated and cutting-edge research exploring what commitment is, the different forms it can take, and how it is distinct from related concepts such as employee engagement, work motivation, embeddedness, the psychological contract, and organizational identification. Examining topics such as high-commitment work systems, work attitudes and motivation, the Handbook provides integration with related literatures. Internationally applicable, sections also discuss the implications of culture differences for commitment and present the latest developments in research methods and analytic techniques that can be used to advance our understanding of commitment. Comprehensive and engaging, the Handbook of Employee Commitment is essential reading for commitment scholars and researchers interested in the latest developments in the field as well as for international scholars who will benefit from its guidance on how to approach research in unique cultures. It will also prove of prime interest to managers and management consultants with its wealth of suggestions to guide evidence-based practice. Contributors: S.L. Albrecht, N.J. Allen, B.K. Anderson, L.M. Arciniega, J. Barling, T.E. Becker, K. Bentein, M.E. Bergman, D.R. Bobocel, N.L. Bremner, C.T. Brinsfield, G. Caesens, A.C. Chris, L. Clark, A. Cohen, S. Datta, V.L. Dhir, O.J. Dineen, R. Eisenberger, J.A. Espinoza, J. Felfe, M. Gagne, D.G. Gallagher, I.R. Gellatly, Y. Griep, S.D. Hansen, L.M. Hedberg, M.R.W. Hamstra, B.C. Holtom, P. Horsman, J. Howard, V.A. Jean, K. Jiang, Z. Junhong, E.K. Kelloway, H.J. Klein, J. Koen, E.R. Maltin, B. Marcus, J.P. Meyer, N.A. Morelli, A.J.S. Morin, F. Mu, A. Newman, H. Park, E. Read, R.A. Roe, O.N. Solinger, H. Spence Laschinger, D.J. Stanley, F. Stinglhamber, M. Trivisonno, R. Van Dick, W. Van Olffen, A.E.M. Van Vianen, R.J. Vandenberg, C. Vandenberghe, D. Wang, S.A. Wasti, J. Wombacher
A consequence of business specialization is the implementation of weak processes that cross departmental and corporate boundaries. Supply chain management (SCM) addresses this issue by requiring a process view that reaches across these confines. Due to globalization and a competitive environment, those within the retail supply chains are particularly vulnerable. New ways of managing require an understanding of the entire chain by participants at every level-retailer, distributor, manufacturer, and service provider. Demonstrating the link between markets, products, and product strategies in the supply chain, Retail Supply Chain Management provides the knowledge and skills required to thrive in this environment. It demonstrates the connection between the processes involved in manufacturing, distribution, warehousing, and transportation, and how to use these connections to their best advantage. The book offers fresh insights into the financial and operational tools that are available and how to use these tools in order to deliver quality products in the most cost efficient manner. The authors' collaboration brings together expertise from both operations and retail business management, matching the solutions available from SCM with the challenges and opportunities that arise in the retail industry. The text also includes case studies and experiences from leaders in SCM as well as hard lessons learned by those trying to lead. These examples illustrate specific solutions to common situations in a retail supply chain.
Immediately implementable code, with extensive and varied illustrations of graph variants and layouts. Examples and exercises across a variety of real-life contexts including business, politics, education, social media and crime investigation. Dedicated chapter on graph visualization methods. Practical walkthroughs of common methodological uses: finding influential actors in groups, discovering hidden community structures, facilitating diverse interaction in organizations, detecting political alignment, determining what influences connection and attachment. Various downloadable data sets for use both in class and individual learning projects. Final chapter dedicated to individual or group project examples.
* Goes beyond encouraging cultural competence or celebrating diversity, to practical tools to bolster these two cornerstones to organizational success * Presents the easy-to-follow 'Get Along, Get It Done, Get Ahead' model that both leaders and business students can understand and apply straight away * Completely revised and updated second edition that offers new concepts, case studies, and guidelines for today's workplace
Currently, businesses are forced to be more innovative than ever before. Organizations must be sensitive to global trends -- such as digitization, globalization, and automation -- and at the same time build resilience and flexibility to combat unexpected changes in customer demand. The coronavirus pandemic is just the most recent and pronounced example of this new-normal business necessity. Amidst the disruption, many businesses are caught not knowing how to proceed. How ought one pursue or achieve innovation for the company? Are there different innovation strategies? Why might a business leader choose one over the other? The Lean Innovation Cycle addresses these concerns by introducing a new multidisciplinary framework for both thinking about and pursing innovation. By taking key concepts from the quality management practices of Lean and Six Sigma, the framework augments these tools and disciplines by incorporating other problem-solving and design techniques, including Human-Centered Design. The result is a view of innovation that many business leaders will find fits nicely into their existing paradigm of strategy and operational discipline. After the introduction of the framework, the book turns to understanding the differences, advantages, and tradeoffs in pursuing Lean Innovation in lieu of traditional, technologically driven innovation approaches. To this end, the book considers issues of sustainability, organizational strategy, and competitive advantage. The result is a thought-provoking dialogue that informs the reader about the key considerations of how best to pursue innovation within their business and the business environment, as well as the circumstances that might make one innovation strategy more congruent to an organization's culture, goals, and objectives than the other.
For MBA and final year undergraduate students, as well as those studying specialist courses in Organizational Development and Change. Explore and resolve complex organizational change issues by applying theories into practice Organizational Change, 6th Edition, by Senior, Swailes and Carnall reflects a rapidly evolving world and explores 'how change has changed'. The book is structured into three parts. The first part considers the causes and nature of change. Part two opens up the organization to expand on issues of structuring for change, the cultural and political contexts for change and how to lead change. Part three moves firmly into addressing the more practical considerations of designing, planning and implementing change. Pearson, the world's learning company.
A cutting-edge, relentless, objective approach to inclusion. Companies spend billions of dollars annually on diversity efforts with remarkably few results. Too often diversity efforts rest on the assumption that all that's needed is an earnest conversation about "privilege." That's not enough. To truly make progress we need to stop celebrating the problem and instead take effective steps to solve it. In Bias Interrupted, Joan C. Williams shows how it's done, and, reassuringly, how easy it is to get started. One of today's preeminent voices on inclusive workplaces, Williams explains how leaders can use standard business tools—data, metrics, and persistence—to interrupt the bias that is continually transmitted through formal systems like performance appraisals, as well as the informal systems that control access to career-enhancing opportunities. The book presents fresh evidence, based on Williams's exhaustive research and work with companies, that interrupting bias helps every group—including white men. Comprehensive, though compact and straightforward, Bias Interrupted delivers real, practical value in an efficient and accessible manner to an audience that has never needed it more. It's possible to interrupt bias. Here's where you start.
The purpose of this book is to introduce the concept of Transformational Coaching and to educate professional business coaches or mangers-as-coaches in their organizations on the influential and relevant elements of Transformational Coaching for Effective Leadership designed for coaching individuals, teams, businesses or applying such elements in any levels of Organization Development intervention, either toward individuals, teams, groups, departments, or the organization itself. Given the power and long-lasting influence of transformational coaching, it also could be beneficial to professionals in fields of Human Resources Development (HRD), Workplace Learning and Performance (WLP), Human Performance Enhancement (HPE) and overall, in the domain of Workforce Education and Development (WFED). This book will start by reviewing the background and presence of Transformational Coaching in businesses and organizations, along with the general concepts, perceptions, and understanding of coaching. This book will examine the uses of Transformational Coaching in management and leadership development, human resources development for talent development and retention, and for developing managerial coaching skills and competencies. Additionally, this book will review the presence and use of Transformational Coaching concepts, theories, and practices, including transformational learning for HR and HRD professionals to influence the workforce's attitude, behavior, and productivity. This book: * Builds individuals' self-awareness, self-realization, and self-confidence. * Offers personal and professional development. * Teaches the concept of transformational learning and its use in transformational coaching. * Teaches rituals, skills, and strategies for individuals and teams to increase their productivity. * Offers an approach to building healthy and strong relationships with oneself and others. * Includes change management strategies for redirecting poor job performance. * Helps readers implement effective transformational coaching practices by offering many tools such as forms, checklists, and worksheets.
Shows readers how empathy facilitates better communication. Author has years of teaching and consulting experience that has refined his approach to the subject.
Course Overview by Author: Employee benefits refer to compensation other than hourly wage, salary, or incentive payments. Protection programs provide family benefits, promote health, and guard against income loss caused by catastrophic factors such as unemployment, disability, and serious illnesses. Paid time-off policies policies compensate employees when they are not performing their primary work duties, for example, vacation and holidays Accommodation and enhancement benefits promote opportunities for employees and their families Text Overview: Practical approach. Commonly referenced by HR practitioners. Contains 12 chapters, organized into 4 parts: (1) Introduction to Employee Benefits; (2) Retirement, Health Care, and Life Insurance; (3) Services; and (4): Extending Employee Benefits Each chapter contains a chapter outline, learning objectives, key terms, discussion questions, and 2 brief cases.
Uses practical business cases in regional Australia to illustrate opportunities and challenges confronting businesses in non metropolitan regions
Nursery leaders play a crucial role in the overall smooth running of their nursery, as they are ultimately in charge of the recruitment of staff, child protection and development, and health and safety. They are responsible for writing and implementing policies and procedures that require current, up-to-date knowledge and for ensuring that legislation is being followed at all times. Most importantly, nursery leaders are key to achieving an 'outstanding' grade from Ofsted in all areas of nursery life. How to be an Outstanding Nursery Leader covers common everyday situations, such as staffing and potential problems, and is a useful tool for anyone enrolled on the CACHE Level 4 Certificate for the Early Years Advanced Practitioner. Allison Lee uses her wealth of experience to explore important aspects of management, including effective staff meetings, appraisals and supervisions, to help a nursery leader get the best from their team and earn that all-important 'outstanding' grade from Ofsted.
This is the road map to a seven-figure business . . . in one year or less The word "entrepreneur" is today's favorite buzzword, and any aspiring business owner has likely encountered an overwhelming number of so-called "easy paths to success." The truth is that building a real, profitable, sustainable business requires thousands of hours of commitment, grit, and hard work. It's no wonder why more than half of new businesses close within six years of opening, and fewer than 5 percent will ever earn more than $1 million annually. 12 Months to $1 Million condenses the startup phase into one fast-paced year that has helped hundreds of new entrepreneurs hit the million-dollar level by using an exclusive and foolproof formula. By cutting out the noise and providing a clear and proven plan, this roadmap helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: * The Grind (Months 0-4): This step-by-step plan will help you identify a winning product idea, target customers that are guaranteed to buy, secure funding, and take your first sale within your first four months. * The Growth (Months 5 - 8): Once you're in business, you will discover how to use cheap and effective advertising strategies to get your product to at least 25 sales per day, so you can prove you have a profitable business. * The Gold (Months 9-12): It's time to establish series of products available for sale, until you are averaging at least 100 sales per day, getting you closer to the million-dollar mark every single day. Through his training sessions at Capitalism.com, Ryan Daniel Moran has helped new and experienced entrepreneurs launch scalable and sustainable online businesses. He's seen more than 100 entrepreneurs cross the seven-figure barrier, many of whom go on to sell their businesses. If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business and be in a position to call your own shots for life.
With recent advances in IT in areas such as AI and IoT, collaboration systems such as business chat, cloud services, conferencing systems, and unified communications are rapidly becoming widely used as new IT applications in global corporations' strategic activities. Through in-depth longitudinal studies of global corporations, the book presents a new theoretical framework and implications for IT-enabled dynamic capabilities using collaboration systems from the perspective of micro strategy theory and organization theory. The content of the book is based on longitudinal analyses that employ various qualitative research methods including ethnography, participant observation, action research and in-depth case studies of global corporations in Europe, the United States and Asia that actively use collaboration systems. It presents a new concept of micro dynamism whereby dynamic "IT-enabled knowledge communities" such as "IT-enabled communities of practice" and "IT-enabled strategic communities" create "IT-enabled dynamic capabilities" through the integration of four research streams - an information systems view, micro strategy view, micro organization view and knowledge-based view. The book demonstrates that collaboration systems create, maintain and develop "IT-enabled knowledge communities" within companies and are strategic IT applications for enhancing the competitiveness of companies in the ongoing creation of new innovation and the realization of sustainable growth in a 21st century knowledge-based society. This book is primarily written for academics, researchers and graduate students, but will also offer practical implications for business leaders and managers. Its use is anticipated not only in business and management schools, graduate schools and university education environments around the world but also in the broad business environment including management and leadership development training.
Product design is becoming increasingly challenging as product complexity increases dramatically with the advent of autonomous control and the need to achieve zero emissions. Companies continue to have poor product launches with significant numbers of recall campaigns and high after-sales warranties. It is important that potential product failures are identified and fixed during the design of a product. Failure modes found late after the design has matured are normally easy to find with some being identified by the customer but are often difficult and expensive to fix since modifying one part will often have a knock-on effect on other parts causing other problems. Discovering failure modes early in the design process is often difficult requiring rigorous and comprehensive analysis but once found such failure modes are usually easy and cheap to fix. This book presents an approach to product design based on Failure Mode Avoidance that utilizes a series of strongly interrelated engineering tools and interpersonal skills that can be used to discover failure modes early in the design process. The tools can be used across engineering disciplines. Despite engineering being largely a team activity, it is often the case that little attention is paid to the team process after the team membership has been identified, with membership normally being based on technical expertise. In addition to technical expertise, an effective engineering team requires individual engineers to work together efficiently. Good leadership is also required with the leader able to both manage change and encourage individual team members to work to the best of their ability. The book interweaves technical skills, team skills, and team leadership in a way that reflects their real-life interrelationship. The book tells the fictional story of a small engineering team and its leader as they implement the skills introduced in the book and follows their experiences reflecting individual difficulties, enthusiasm, humor, and skepticism in applying the methodologies and tools for the first time. In addition, the story tells of team members' interactions with their management and peers within a company that, having been very successful, finds itself in financial difficulties. It promotes constructivist learning through the reader empathizing with the characters in the book. These characters ask questions that are typical of those that learners will ask about the subject matter. Learning reinforcement is also integrated into the storyline as a natural and unobtrusive feature. The book is intended to be read like a novel from cover to cover with a storyline that motivates the reader to read on. While including in-depth technical examples the book is not intended as a seminal text on Failure Mode Avoidance or team skills but is intended to give the reader an understanding such that they are motivated to learn more. Having read the book, it can be treated more typically as a textbook by returning to some of the technical detail or looking to further reading such as that identified in the book.
This book provides a first-of-its-kind approach for using blockchain to enhance resilience in disaster supply chain and logistics management, especially when dealing with dynamic communication, relief operations, prioritization, coordination, and distribution of scarce resources - these are elements of volatility, uncertainty, complexity, and ambiguity (VUCA) describing a dynamic environment that now form the "new norm" for many leaders. Blockchain-Enabled Resilience: An Integrated Approach for Disaster Supply Chain and Logistics Management analyzes the application of blockchain technology used to enable resilience in a disaster supply chain network. It discusses IoT and DVFS algorithms for developing a network-based simulation and presents advancements in disaster supply chain strategies using smart contacts for collaborations. The book covers how success is based on collaboration, coordination, sovereignty, and equality in distributing resources and offers a theoretical analysis that reveals that enhancing resilience can improve collaboration and communication and can result in more time-efficient processing for disaster supply management. This book provides a first-of-its-kind approach for managers and policy-makers as well as researchers interested in using blockchain to enhance resilience in disaster supply chains, especially when dealing with dynamic communication, relief operations, prioritization, coordination, and distribution of scarce resources. Practical guidance is provided for managers interested in implementation. A robust research agenda is also provided for those interested in expanding present research.
Why do international policing missions often fail to achieve their mandate? Why do United Nations Police officers struggle when serving in foreign peacekeeping missions? United Nations International Police Officers in Peacekeeping Missions: A Phenomenological Exploration of Complex Acculturation unravels these problems to find a causal thread: When working in hyper-diverse organizations such as the United Nations Police, United Nations police officers must grapple with adjusting to a kaleidoscope of different and competing cultures simultaneously-an issue the author identifies as complex acculturation. In this introduction to the novel concept of complex acculturation, Michael Sanchez explores the reasons behind the chronic performance troubles of the United Nations Police, and explains how the very fabric of the organization contributes to its ineffectiveness. While previous research has focused on private sector expatriate workers' challenges when adapting to a single new culture, this timely book describes a previously unstudied phenomenon and applies this knowledge to help businesses, governments, organizations, and citizens navigate the increasingly diverse workplace of the future. This book lays the foundation for a new area of study and provides a forward-thinking perspective that will interest multinational companies, police agencies, international relations organizations, prospective expatriate workers, and academics alike.
Fully grasp the core principles of logistics, distribution management and the supply chain, in addition to emerging trends and the latest technologies, with this definitive guide that offers clear and straightforward explanations. The Handbook provides practitioners and students with a complete, step-by-step overview of the many different aspects of setting up, managing and optimizing supply chains. Designed to offer a full appreciation of how supply chains are planned and operated, it is structured logically and delves into topics in more clarity and detail than disparate collections of research papers. Integrating both strategic and tactical insights, this textbook is underpinned throughout by real-world data and worked examples that bring the concepts to life. The seventh edition offers: Updates and solutions designed to meet the challenges faced by those studying and working in the sector New coverage of future supply chain related technologies, including artificial intelligence, data analytics, digital twins and autonomous mobile robots and how these can be used to optimize operations and increase productivity Online resources including lecture slides (tables, images and formulae from the text), acronyms and abbreviations and infographics. Written by an author team with extensive practical experience in some of the most challenging environments across the world, this seminal text is an invaluable resource for both practitioners and students, providing a useful desk reference for topics across the wide ranging and vitally important fields of logistics and the supply chain.
Improve your managerial skills and learn how to inspire your team's potential. Managing people is an essential part of any business. Learning how to motivate staff effectively and apply various managing styles to different situations is vital for improving output and creativity - whether your teams are in the office, remote or a combination of both. If you're new to managing or keen to improve existing managerial skills, this is the manager's book for you. Inside, you'll find: - Practical, "how-to" approach that teaches you the skills you need to run a project successfully - New spreads with tools for project managing teams who are working remotely - Step-by-step instructions, tips, checklists, and "Ask yourself" features that show you how to make an impact - Tables, illustrations, "in-focus" panels, and real-life case studies that demonstrate and explain problem-solving, and how to build confidence and get results This business management book is the ideal guide for managers and business leaders. Essential Managers Managing People is published in a slim compact format to allow you to easily navigate through key concepts and use it as a quick reference whenever you need advice. The book includes guidance on conflict resolution, change management, effective communication, and how to get the best from your team. This manager's training book is packed with step-by-step instructions, tips, checklists to show you how to persuade and influence people in the business. Tables, illustrations, and real-life case studies further explain how to build your confidence and boost productivity. Whether it's negotiating, managing people, or improving your leadership skills, DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style.
Written by high-profile business school deans with deep and relevant experience of all aspects of the role. More than a simple 'how-to' guide, the book is based on extensive research and framed using the management models recognised by business school deans. The books is aimed at university leaders, particularly in business schools which represent a significant part of universities.
This concise volume evaluates the cause and significance of recent corporate failures and financial scandals, and how they reflect on the fitness for purpose of the external auditors, financial reports, financial watchdogs, boards, directors and senior management. Failures like the disastrous collapse of Carillion, examined at length, have ultimately led to a crisis of confidence not only in the audit process but in the entire process of financial reporting. Revealing the shortcomings in audit quality, independence, choice and the growing expectation gap, Financial Failures and Scandals questions if the profession, its regulators or government watchdogs, are adequately prepared for the challenges of increasing regulation, public outcry and political scrutiny in the face of inevitable future financial failures. The fundamental structures of financial reporting, annual reports, boards of directors and senior management are often found to have failed. Tighter regulation and new requirements for reporting will inevitably result. Drawing on extensive research and interviews with insiders, users and experts, this unique book provides a compelling account of the profoundly disruptive impact of financial failures on corporate and financial accountability. Topical and readable, this book will be of great interest to students, researchers and professionals in accounting and auditing, as well as to policy makers and regulators.
Whilst the topic is gathering significant interest, this is the first book to present a guide to coaching and playfulness. It has the ‘why didn’t I think of this’ factor: once said, it seems obvious but, until then, few people had thought of it. Written by two coaching practitioners, the book provides a practical and cohesive manual for coaches to incorporate playfulness into their praxes. Fully researched, and evidence provided to support the practice throughout. |
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