Generation Z (GenZ) is the young generation born between the mid-1990s and 2010s. They are now entering the market and starting their first jobs. Therefore, managers must shape the company workplace environment to encourage young employees to work efficiently and connect their future with the company. Only then both managers and employees will share mutual satisfaction from collaboration and aim at the common target, which should be the prosperity of the company. This book presents research results and techniques for analyzing the working expectations and needs of GenZ. The analyses were made in various countries in Europe: The Czech Republic, Latvia, Poland, and Portugal. The book contains chapters that present the analysis results and technical chapters that outline modern methods of analysis of management data, including tutorial chapters on Machine Learning, which currently make a strong appearance in research in various disciplines. This volume will be of interest to researchers, academics, practitioners, and students in the fields of management studies, research methods, and human resource management.

* Presents a comprehensive discussion of police administration, communicated with great clarity * Bridges the gap between readers' knowledge of street-level policing and police administration * Identifies for readers the major issues associated with police management and lays out various policy options for each issue

- first book to describe coaching hospital care providers and teams; most everything else focuses only on general methods/techniques - should appeal to many professional coaching societies and associations

Foundations of Financial Management has built a loyal following due to its strong real-world emphasis, clear writing style, and step-by-step explanations that simplify difficult concepts. As the field of finance has become much more analytical, the text focuses on the "nuts and bolts" of finance with a clear and thorough treatment of concepts and applications. The authors emphasize decision-oriented approaches rather than the old, descriptive approach. They have also stayed with their basic mission of making sure students can follow their discussions throughout the text. Block, Hirt, and Danielsen have always been devoted to producing a high-quality text by writing the entire book and all the problems themselves. The authors know what works and what doesn't work for students, and they have consistently maintained a product that is responsive to the demands of the marketplace.

Now you can trust the only book specifically written for address concepts from intermediate or advanced corporate finance with Brigham/Daves' INTERMEDIATE FINANCIAL MANAGEMENT, 11E. This comprehensive book written by renowned finance authors Gene Brigham and Phillip Daves presents a unique, balanced coverage of the conceptual theories and practical skills that lead to stronger financial decisions. The book reinforces coverage from earlier corporate finance learning, while providing new advanced material to challenge even the most prolific learners. Coverage of core issues and of developing trends that are reshaping finance today are clearly discussed throughout the book's reader-friendly approach that is filled with timely real business examples, integrated cases, and Excel spreadsheet models. A comprehensive support package includes Thomson ONE-Business School Edition, the same financial online database Wall Street professionals trust every day as well as optional solutions Aplia for Finance, today's leading online homework management system, and the CengageNOW online learning system with personalized learning path and support."

Adopting a strategic approach to risk management can maximize competitiveness and profitability. Total Safety and Productivity approaches offer managers a set of methods and tools to apply a Total Safety Management (TSM) philosophy to achieve this. The capability to anticipate, assess and plan for risks associated with future operations is a critical success factor, for enterprises of all types and sizes. The ability to risk assess actual operations with an easy to apply, resilient methodology can offer significant benefits in terms of the capacity to improve safety and performance. This book describes approaches that can be used alone or jointly to improve safety management in any organization. The methods are based on academic best practice and have been developed by leading experts, but are presented here in a practical way for application in industry by non-experts. The book outlines a professional approach to risk and safety management, which requires goal setting, planning and the measurement of performance, and encourages a safety management system that is woven holistically into the fabric of an organization so that it becomes part of the culture, the way people do their jobs, and helps ensure that issues are correctly prioritized and managed as they emerge. This book is essential reading for professionals, at both expert and non-expert level, who are interested in applying the TSM philosophy within their organization.

An incisive and accessible blueprint to pricing your company's products and services In The Pricing Model Revolution: How Pricing Will Change the Way We Sell and Buy On and Offline, world renowned pricing expert Danilo Zatta delivers an essential and engaging blueprint to building an enduring competitive advantage with insightful pricing models. In the book, you'll learn to identify the best monetization approaches for your products and how to execute the one that makes the most sense for your business. From freemium to subscription, pay-per-use, and even neuropricing, the author discusses every available option and shows you how to choose. Although it's rigorous and evidence backed, The Pricing Model Revolution avoids an overly academic perspective in favour of providing you with concrete, practical guidance you can apply immediately to start generating more revenue. You'll learn things like: How to make smart and innovative pricing a core component of your next product offering How to distinguish between every new, future-oriented monetization approach Which factors to consider when you're choosing on a new pricing model for your most popular products An essential read for C-level executives, managers, entrepreneurs, and sales team leaders, The Pricing Model Revolution belongs on the bookshelves of every business leader seeking to learn more about one of the foundational topics driving top-line revenue and bottom-line profitability today.

Bring your company into the digital era without compromising your core business In The Digital Transformer's Dilemma: How to Energize Your Core Business While Building Disruptive Products and Services, the authors show companies how to go digital while also advancing their core business. The book emphasizes how to strike a difficult balance between establishing a new (digital) business and re-vitalizing - and digitizing - the legacy business. The core of the book is focused on the actual implementation of the digital transformation across both businesses, providing concrete tips, tricks, tools and action plans across six key dimensions: Crafting a flexible organization Using technology as a driver Designing the necessary processes Building transformational leaders "Right-skilling" the workforce of the future Galvanizing cultural change The Digital Transformer's Dilemma is a very visual book, filled with dozens of engaging illustrations that bring the contained concepts to life on the page. Based on 100+ interviews with senior executives at leading companies (such as Nestle, Novartis, Volkswagen, BNP Paribas, BASF and Michelin) and smaller hidden champions, numerous illuminating case studies, and the authors' own experience from working in international management consulting and years of academic experience, the book highlights the fundamental principles required for executives and businesspeople to transform legacy organizations into digitally empowered companies.

What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication - work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization - managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.

Technology Transfer and US Public Sector Innovation provides an overview of US technology policies that are the genesis for observed technology transfer activities. By describing the technology transfer process from US federal laboratories and other public sector organizations, this exploration informs the reader in detail of how the transfer process behaves and the social benefits associated with it. Empirical information and evidence are presented on myriad forms of technology transfer including, but not limited to, patents, licenses and CRADA activity. Publications are a form of technology transfer as are new metrics that quantify the efficiency of the technology transfer process. Link and Oliver's work will be of great use to public policy makers in industrialized countries, scientists in federal laboratories worldwide and academic researchers. In addition, it will hold an important position in national and academic libraries.

Intersectionality and Crisis Management: A Path to Social Equity aims to embed the social equity discourse into crisis management while exploring the potential of a new tool, the Integrative Crisis Management Model. Leaders and managers navigate a complex and networked environment of policy-making and action, frequently occurring in real time, under constant media exposure. The pervasive availability of this news on all platforms and devices produces a lingering anxiety about the inevitability of danger. Consequently, crisis affords a time-sensitive exploration of management practices and sheds a critical spotlight on deficiencies that may yield novel approaches to doing business. As the book engages contributing authors who are foremost in their field, it also includes practitioners, students, and junior scholars in a creative new discourse about equity. Bringing these diverse voices together in one volume presents a unique opportunity to generate new insights. Intersectionality provides a framework for understanding how categorizations of people drive social constructs of discrimination and oppression. Each chapter covers a different subject-exploring intersectionality in healthcare, non-profit management, and human resources-and is accompanied by discussion questions. The book provides something for the classroom, for practitioners, and for scholars who want to include more intersectional thinking into their work.

For many small businesses, organisations, clubs, artists, faith groups, voluntary organisations/charities and sole traders, applying the General Data Protection Regulation (GDPR) has been like playing a game of "Snakes and Ladders". As soon as you move along the board and climb a ladder, a snake appears, which takes you right back to where you started. Conflicting advice abounds and there is nowhere for these individuals to go for simple answers all in one place. With the threat of fines seeming around every corner, now more than ever is the time for smaller organisations to get to grips with GDPR so that they can demonstrate their compliance. GDPR: A Game of Snakes and Ladders is an easy to read reference tool, which uses simple language in bite size easily signposted chapters. Adopting a no-nonsense approach, the Regulation is explained so that organisations can comply with the minimum of fuss and deliver this compliance in the shortest timeframe without the need to resort to expensive consultants or additional staff. The book is supported by a variety of easy to follow case studies, example documents and fact sheets. The author signposts warnings and important requirements (snakes) and hints and suggestions (ladders) and also provides a section on staff training and a Game of Snakes and Ladders training slide pack. Additional resources are available on the companion website. This user-friendly book, written by a Data Protection Officer and business management specialist will help you understand the Regulation, where it applies in your organisation and how to achieve compliance (and win at the compliance game).

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas 'just culture' is the topic of some residual conceptual debate (e.g. retributive policies organized around rules,violations and consequences are 'sold' as just culture), the evidence base on, and business case for, restorative practice has been growing and is generating increasing, global interest. In the wake of an incident, restorative practices ask who are impacted, what their needs are and whose obligation it is to meet those needs. Restorative practices aim to involve participants from the entire community in the resolution and repair of harms. This book offers organization leaders and stakeholders a practical guide to the experiences of implementing and evaluating restorative practices and creating a sustainable just, restorative culture. It contains the perspectives from leaders, theoreticians regulators, employees and patient representatives. To the best of our knowledge, there is no book on the market today that can function as a guide for the implementation and evaluation of a just and learning culture and restorative practices. This book is intended to fill this gap. This book will provide, among other topics, an overview of restorative just culture principles and practices; a balanced treatment of the various implementations and evaluations of just culture and restorative processes; a guide for leaders about what to stop, start, increase and decrease in their own organizations; and an attentive to philosophical and historical traditions and assumptions that underlie just culture and restorative approaches. The interest in 'just culture', not just in healthcare but also in other fields of safety-critical practice, has been steadily growing over the past decade. It is a trending area. In this, it has become clear that 20-year-old retributive models not only hinder the acceleration of performance and organizational improvement but have also in some cases become a blunt HR instrument, an expression of power over justice and a way to stifle honesty, reporting and learning. What is new in this, then, is the restorative angle on just culture, as it has been developed over the last few years and now is practised and applied to HR, suicide prevention, healthcareimprovement, regulatory innovations and other areas.

First published in 1944, this title analyses the qualities that contribute to a successful manager. Receiving widespread praise from the business and academic community on publication, Walter Puckey discusses the personal, organizational and technical qualities required of a good manager; the social responsibilities of the manager; and, provides advice on how to train and select managers and considers a possible future for management. This is a timely reissue that will be of particular value to business students with an interest in the basic principles of the managerial role, as well as those concerned with the promotion of good management within their own organizations.

Accelerate your sales career with this how-to book from an expert in sales In Elite Sales Strategies, expert sales leader Anthony Iannarino offers his philosophy about becoming a commercial success. This guidebook provides unique insights into how to approach every sale by serving your clients from a position of authority and expertise. As Iannarino himself notes, this technique speaks to an ethical obligation towards your client, combining ethics and tactics to help place you in a position where your strengths can be fully utilized. This guidebook suggests putting yourself in a "one-up" position, where you, as the salesperson, come to a client in a position of authority and strength, where you yourself are qualified to offer nuanced and helpful advice to companies that have put themselves in a "one-down" position, whether that be by bad decision-making, poor understanding of the marketplace, or bad luck. At its heart, this book suggests you find the advantages that you can provide that will, in turn, help your client become "one-up" themselves in their own field and ensure they achieve the better results they need. In addition, Elite Sales Strategies provides readers with: A step-by-step approach for how to become "one-up" yourself and what you provide to your clients A healthy analysis of what makes a person or a company "one-down" and tips on how to course correct Strategies, tactics, and talk tracks that will provide you with what you need to become "one-up" Terminology and vocabulary so that you can approach your client with tact and decorum while still addressing the weaknesses of their system As a successful international speaker, author, and sales leader, Anthony Iannarino brings a unique set of skills to bear in this book. Iannarino's tried-and-true methodology is an ideal resource for sales professionals in all fields, as well as for executives and managers looking to improve their sales success and position within the business world.

The complexity of today's large organisations, businesses, and social institutions defeats management approaches based on monolithic thinking. Most industry and service organisations look at their performance either from a single perspective - productivity, quality, safety, etc. - or from different but separate perspectives that reside in organisational silos. Quality is treated separately from safety, which, again, is treated separately from productivity, and so on. While siloed thinking may be convenient in the short term, it fails to recognise that any specific perspective reveals only a part of what goes on. Yet it is essential to have a unified view of how an organisation functions effectively to manage changes and to ensure the organisation excels in what it does. Synesis represents the mutually dependent set of priorities, perspectives, and practices that an organisation needs to carry out its activities as intended. It shows how to overcome the fragmentation in foci, scope, and time that characterises the dominant change management paradigms. This book is consequently not about productivity or quality or safety or reliability but about all of these together. It is about why it is necessary to think of them as a whole. And it is about how this can be done in practice.

In a world where entrepreneurial success often seems deceptively accessible, it is not always clear what makes a person entrepreneurial. In this book, Dimo Dimov offers a reflective insight into the entrepreneurial journey, striking up a conversation about entrepreneurship in order to challenge and untangle existing preconceptions. A discussion of challenges and tensions such as idea versus opportunity, genius versus lunatic, and skill versus luck forms the foundation of the book, while the second part offers actions and considerations which can help the reader to seek opportunities in a fractious environment. The final part of the text focuses on the collective spirit in entrepreneurship, arising from the interplay between participation and outcomes. The author brings a succinct diversity to the field, making this book essential reading for undergraduate and postgraduate students on entrepreneurship courses, as well as scholars, researchers, and practitioners looking for a new perspective on entrepreneurship.

-- Only book written addressing the role of a Lean CFO. -- Explains how a Lean Management System integrated with a Lean Business Strategy drives financial success. -- In clear concise terms explains how & why Lean makes money for companies. -- Gives readers the logical reasons why a Lean Management System must replace a Management Accounting System. -- Answers the question "why do we need a Lean Management System?"

This set brings together two essential books in understanding how to deliver and manage business transformation - A Handbook of Business Transformation Management Methodology and Business Transformation Essentials. The Handbook of Business Transformation Management Methodology providesa '360-degree' view on what business transformation means and how to manage it successfully. Suitable for business executives dealing with organizational change, illustrative case studies ensure this is also a valuable resource for academics interested in change and transformation management. Using a variety of case studies including: Allianz SE, Shell, SAP, Vodafone, and Mercedes-Benz, Business Transformation Essentials provides unprecedented insights into characteristics of current transformation programs and the potential that can be leveraged by applying a holistic transformation management approach.

Presenting a thorough, comprehensive theory of spiritual capital based on solid academic research, 'Spiritual Capital' serves to reinforce and amplify the notion of a moral economic core that is beginning to feature in contemporary economic arguments. In this rare major work wholly dedicated to the subject of spiritual capital, Sam Rima explains the desperate need for revolutionary and transformational thinking in the area of economic policy and practice and makes the case for a new moral foundation to business and economics that directly addresses today's financial and business crisis. Writing in an accessible style, and drawing on examples from several continents, Rima explains spiritual capital theory in terms of the resources needed for its creation, how it is formed, how it can be invested and what the return on investment can be. The book provides practical tools for measuring a personal or organizational store of spiritual capital, along with clear guidelines on how to engage in spiritual capital formation. These will benefit business leaders interested in developing viable and sustainable enterprises capable of avoiding the disconnection between economic policy and social reality. There are also recommendations here for policy makers regarding the macro application of spiritual capital theory. This important contribution to Gower's Transformation and Innovation Series will appeal to business leaders and policy makers, academicians and students in the fields of sociology, theology, and economics, and anyone interested in social and economic justice issues, social innovation, and corporate social responsibility.

* Authored by a collaborative, diverse, and inclusive community of contributors, rather than offering a singular point of view on change efforts * Addresses the topic of transformational change from multiple perspectives including individual, team, organization, and society, and through business, personal, and social lenses * Presents a pragmatic practitioner-based emphasis on the why, when, where, who, and how of successes and failures - including related patterns and threads of key learnings that do not rely on one specific framework or model

First published in 1989, this book presents a unique comparative perspective on the relationship between technological change and human resource management. Following a detailed introduction, chapters deal with a variety of issues, including managing change, industrial democracy and employee involvement, gender and structural change. International and well-renowned authors provide an authoritative analysis, which will be of particular interest to students of Business and Management, organisational and technological change, Economics and Sociology.

First published in 1988, this book offers a comprehensive description of the functions and performance of organisational surveys from a wide range of European experts in the field. The book examines the utility of organisational surveys as a method of research for the social sciences and as a support for employee relations strategies and personnel policies. It looks at the broad question of 'what are the key dimensions of an organisation with which managers and researchers should be concerned?' and at how they can be an essential element in a participative management approach to employee relations. Throughout, the book emphasizes the utility of surveys for the study and understanding of organisations.

'de Janasz and Crossman have drawn on their professional colleagues to provide an impressive collection of ''tried and true'' experiential exercises to help students gain hands-on understanding of human resource management. These useful exercises engage students in the kind of active learning that is essential to apply HRM theories to concrete, practical situations. In reflecting on their experiential learning, students acquire a deeper, more personal knowledge of what HRM is all about. Teaching Human Resource Management: An Experiential Approach is an essential and valuable companion to more standard texts in HRM.' - Thomas G. Cummings, University of Southern California, US 'This pioneering book by de Janasz and Grossman is a terrific resource. It not only covers a wide range and comprehensive set of topics with which all HRM students (and practitioners) need to be familiar. It also offers well-designed experiential exercises that promote students' active engagement with the topic at hand. I would love to take the course that uses this book!' - Gary N. Powell, University of Connecticut and Lancaster University, US 'An experiential approach to the teaching of HRM makes each topic come alive. By actively participating and becoming highly engaged in each exercise, students generate important lessons that tie theory to practice. The exercises in this book enable all of that and they fill an important gap. ''Tried and true'' exercises in 15 key areas of HR, developed by a diverse group of HR scholars, provide choice, flexibility, and comprehensiveness to any HR course or executive education program.' - Wayne Cascio, University of Colorado, Denver, US This book breathes life into the teaching of Human Resource Management (HRM) by creating learning that applies the theoretical aspects of the discipline to meaningful contexts. In this way, readers will be able to better relate theoretical concepts to workplace decisions and dilemmas. The management of human resources (HR) is a critical function contributing to an organization?s competitiveness in ways that are at least as important as the management of financial and capital resources. To that end, it is essential that future managers and HR specialists destined for careers in business, government and not for profit organizations develop key skills and competences in HR. Experiential learning ignites the desire to learn, while revealing the importance and impact of knowledge and skills necessary to analyze and resolve HR-related dilemmas and challenges in contemporary organizations. While many publications provide direction and advice on the teaching of organizational behavior and leadership, it is harder to find accessible books to support the teaching of HR in motivating and grounded ways. The authors include over 65 exercises, activities, and cases for the undergraduate, MBA and executive learning classrooms. HR professors and practitioners will find it of value and students will be left feeling well prepared for the kinds of situations that await them in the field of? - and situations requiring expertise in? - HR.