In this groundbreaking work, an expert in transgender explains practices and policies that will lead to a healthier, happier workplace. As The Complete Guide to Transgender in the Workplace demonstrates, there is a strong business case for treating transgender workers with dignity. Its tips, guidelines, and policy examples will help organizations enhance the bottom line, while keeping the workplace harmonious. The most in-depth and informative volume on transgender workers ever written, the book offers useful tools, practical information, and a variety of resources that will enable business leaders and organizations to deal effectively with the transgender phenomenon. It will also help workers struggling with their identities and will give strength to those who are secure, but have yet to come out. There is no doubt that this guide will become the leading resource for every business owner, CEO, manager, HR/EEO professional, and transgender worker. Better yet, it will improve the cultural climate and quality of life for transgender workers and the organizations that employ them, resulting in increased productivity and improved profitability. Includes useful tools managers and policymakers can institute in any organization Notes policy examples from successful organizations Provides an agenda for training on transgender issues Offers resources for further guidance on transgender issues

Knowledge is power: In today's era of knowledge-based economies, constantly changing business environments, severe competition, and globalization, gaining the knowledge edge will greatly empower an organization to stay on the cutting edge.Intelligence Methods and Systems Advancements for Knowledge-Based Business examines state-of-the-art research in decision sciences and business intelligence, and the applications of knowledge-based business with information systems. This comprehensive volume will provide researchers, academics, and business professionals with the research and inspiration they need to strengthen and empower their businesses in today's world.

The quality of working life has been central to the sociological agenda for several decades, and has also been increasingly salient as a policy issue, and for companies. This book breaks new ground in the study of the quality of work by providing the first rigorous comparative assessment of the way it has been affected by the economic crisis. It examines the implications of the crisis on developments in skills and training, employees' control over their jobs, and the pressure of work and job security. It also assesses how changing experiences at work affect people's lives outside of work: the risks of work-life conflict, the motivation to work, personal well-being, and attitudes towards society. The book draws on a rich new source of evidence-the European Social Survey-to provide a comparative view over the period 2004 to 2010. The survey provides evidence for countries across the different regions of Europe and allows for a detailed assessment of the view that institutional differences between European societies-in terms of styles of management, social partnership practices, and government policies-lead to very different levels of work quality and different experiences of the crisis. This comparative aspect will thus forward our understanding of how institutional differences between European societies affect work experiences and their implications for non-work life.

EXECUTIVE COACHING WORLD: A GLOBAL PERSPECTIVE Explores the definition of executive coaching and the linguistic behaviours of executive coaches in the English language and answers two important and fundamental questions: What is a definition of executive coaching that can be accepted by most executive coaches? What is the relevance and use of different linguistic behaviours by an Executive Coach? A new profession has emerged over the last 20 years called executive coaching, while massive changes in the way leaders of organisations are expected to lead. Executive coaching has seen rapid growth with an estimated 29,000 executive coaches globally in an industry worth over $2bn. Yet executive coaching does not even have a universally accepted definition of what it is, let alone universally accepted standards and as a result, anyone may claim to be an executive coach and deliver any kind of service. There is almost no empirical research of any quality and academics agree that defining and delineating the field is the most urgent task facing the industry as it moves towards professional status. A definition will answer the fundamental questions "What is it?" and "Who gets it?." However it does not answer "What does an executive coach do?." The coaching conversation is at the heart of good executive coaching and therefore the effective use of linguistic behaviours is the key skill that an executive coach must possess. Utilising the latest thinking in social research methods and a pragmatic approach, a concurrent mixed method strategy was used and an on-line survey instrument selected to collect primary data. A frame of 12,500 coaches was identified that included a random set of the population. This frame was invited to take part and 1,190 qualified English speaking executive coaches were selected as the research sample that equates to a margin of error of less than 3% at 95% level of certainty. Analysis has shown that this is the largest Executive Coaching Survey conducted so far. In total the executive coaches who took part in the survey have been practicing executive coaching for over 8,000 years Executive Coaching World: A Global Perspective will be a valuable asset to practitioners, academics, teachers and trainers alike.

Managing organizational talent, of both current employees and possible recruits alike, is a key factor of running a successful business. A company is only as good as the staff, and studying the most effective ways to cultivate these groups can allow business managers an easy way to boost efficiency within their ranks. Driving Multinational Enterprises Through Effective Global Talent Management provides a comprehensive examination of the latest strategies and methods for attracting, selecting, training, developing and promoting employees within an organization. Highlighting innovative practices and applications across a variety of areas such as expatriate staffing, talent identification, and multinational company practices, this book is an ideal reference source for company owners, organization managers, practitioners, business students, and researchers that are interested in learning more about current trends and techniques in talent management.

Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles," will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.

Knowledge Management makes the management of information and resources within a commercial organization more effective. The contributions of this book investigate the applications of Knowledge Management in the upcoming era of Semantic Web, or Web 3.0, and the opportunities for reshaping and redesigning business strategies for more effective outcomes.

Presenting a clear and instructive toolkit for upper level undergraduate and postgraduate students to successfully understand and analyse foreign operation methods, this revised second edition brings up to date its unparalleled coverage with new theoretical and empirical research and the latest company case material. As experts in the field, the authors share their wealth of international knowledge to give the book a strong cross-cultural appeal. New to this edition:? an extended analysis using new and relevant case studies for students to explore foreign operation methods in the full range of small, large and multinational firms updated strategic analyses of emerging concerns, such as mode combination, flexibility and development over time a thorough overview of theoretical perspectives to encourage better understanding of the 'why, what and how' of mode decisions an updated mode strategy section which allows you to challenge existing perspectives and research. Influenced by the needs of the next generation of international business, management and marketing students, this second edition provides the most comprehensive coverage of foreign operation methods in current literature, and will be an excellent introduction to the nature and range of mode options available to companies as they internationalise.

The public sector provides services to the public and does not expect to acquire financial gain; hence, the practices from the private sector could not be used efficiently without modification, bearing in mind that the main scope of the public organization is to provide quality services to the citizens. Knowledge management can acquire and transfer knowledge in order to succeed in this effort and to confront challenges that exist in the modern knowledge economy. Therefore, knowledge management can play a vital role in the reorganization of the public sector and its necessary organizational change. Knowledge Management Practices in the Public Sector is a collection of innovative research on the methods and applications of improving the quality of public services through the implementation of knowledge management in public organizations. While highlighting topics including intellectual capital, risk assessment, and organizational strategy, this book is ideally designed for policymakers, ICT consultants, public sector workers, public administrators, government officials, researchers, scholars, and students.

Digital Product Management, Technology, and Practice: Interdisciplinary Perspectives covers a wide range of digital product management issues and offers some insight into real-world practice and research findings. Experts in several disciplines from around the world offer their views on the technical, operational, and strategic challenges that face digital product managers and researchers now and in the next several decades.

Despite the passage of the Americans with Disabilities Act in 1990, many forms of discrimination against people with disabilities are still practiced, denying opportunity for employees, as well as the employers who might hire and support them. Based on a multi-year research project by a team of experts in human resource management, economics, and communications, Hidden Talent showcases the innovative practices of organizations that are actively hiring, training, and retaining people with disabilities-and thriving as a result. The authors reveal the roots of disability discrimination and demonstrate the benefits, to employers and employees alike, of investing in disabled workers, featuring in-depth case examples. Additional resources, including an overview of the ADA, information on tax and legal incentives, and listing of related publications, organizations, and websites, will make this book essential for anyone researching, managing, or experiencing the dynamics of disability in the workplace. The Americans with Disabilities Act was signed into law in 1990 to protect and assist over 20 million people with disabilities. Though its mandates for business are far-reaching, many forms of discrimination are still practiced, denying opportunity for employees and potential employees with disabilites, as well as the companies that might hire and support them. Meanwhile, as many analysts argue, we are heading toward a high-skill labor shortage, with a largely untapped resource ready to fill the gap. Based on a multi-year research project by a team of experts in human resource management, economics, and communications, Hidden Talent showcases the innovative practices of organizations that are actively hiring, training, and retaining people with disabilities-and thriving as a result. The authors reveal the roots of disability discrimination, and demonstrate the benefits, to employers and employees alike, of investing in disabled workers, featuring in-depth case examples. Additional resources, including an overview of the ADA, information on tax and legal incentives, and a listing of related publications, organizations, and websites, will make this book essential for anyone researching, managing, or experiencing the dynamics of disability in the workplace.

Organizations are rapidly shifting the way that individuals conceptualize, participate, and engage in work. A significant change is how organizations are coordinating, arranging, and organizing the activities of their employees for the accomplishments of organizational goals. Communication, Relationships and Practices in Virtual Work characterizes the nuanced communication, relational, and practical dynamics that characterize virtual working in contemporary organizations. This reference work addresses virtual teams, peer relationships in virtual work, mentoring, vertical mobility, diversity in the virtual workspace, productivity and the postmodern aesthetic, and the communication practices and processes of dispersed work configurations.

Against the backdrop of enormous technological strides, this book argues that the air transport industry must be constantly vigilant in its efforts to employ a legal regime that is applicable to the aeronautical and human aspects of the carriage by air of persons and goods. In this regard, safety and security are of the utmost importance, both in terms of safe air navigation and the preservation of human life. Although the International Civil Aviation Organization (ICAO) addresses legal issues through its Legal Committee, many emerging issues that urgently require attention lie outside the Committee's purview. This book analyzes in detail the items being considered by ICAO's Legal Committee, considers the legal nature of ICAO, and discusses whether or not ICAO's scope should be extended. Since the limited issues currently addressed by ICAO do not reflect the rapidly changing realities of air transport, the book also covers a broad range of key issues outside the parameters set by ICAO, such as: the need to teach air law to a new generation of aviation professionals; combating cyber-crime and cyber-terrorism; the regulation of artificial intelligence; traveller identification; interference with air navigation; human trafficking; unruly passengers; climate change; air carrier liability for passenger death or injury; Remotely Piloted Aircraft Systems (drones); and the cabin crew and their legal implications.

Pearls of Perspicacity more resembles a box of chocolates than it does a traditional business or career book. Each chapter delivers its unique tidbit of knowledge and insight in a manner best suited to the ideas presented. The chapters differ in length, tone, and depth, but all have one characteristic in common: They all present nuggets of insight to help you immediately achieve better performance and greater fulfillment in your life. Why "perspicacity" you ask? Why couldn't you just say "pearls of wisdom"? Or even something more straightforward like "good ideas"? The answer is simple. None of those words sufficiently describe the book's broad range of content and the true nature of the ideas presented. Take wisdom for example. Wisdom implies a soundness based on knowledge, experience, or understanding that leads to good judgment. Fair enough; the ideas in the book would pass this test. But the nature of these pearls extends beyond mere soundness. Perspicacity implies a special keenness or acuity applied to insight. It implies a cleverness, perceptiveness, or acuity that takes the basic notion of wisdom one step deeper. This deeper level internalization of certain truths will give you a noticeable advantage in your career.