This friendly guide is full of field-tested help for novice
supervisors. Moving up to a supervisory position should be cause
for celebration, not exasperation. Yet many first-timers are
unprepared for the demands of this new role. They quickly become
overwhelmed -- to the detriment of the organization, their
co-workers, and themselves. Brief yet comprehensive, The New
Supervisor's Survival Manual leads new supervisors and managers
through the key tasks and responsibilities of the job. Business
professionals will learn to think and act like managers as they
develop critical competencies such as: establishing and maintaining
high performance standards communicating effectively at all levels
of the organization setting clear priorities delegating and giving
feedback to others analyzing and resolving problems Filled with
real-life examples, handy checklists, and tools for
self-assessment, The New Supervisor's Survival Manual will enhance
the self-confidence and comfort level of every new supervisor.
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