Public administration comprises two integrated components, namely the political process in terms of which government policy is formulated, and a management process in terms of how this policy must be implemented. The introduction of strategic and performance management systems and procedures in the public sector has become international standard practice, often resulting in a comprehensive redesign of the traditionally bureaucratic legislative framework - strategic management links the government organisation to the community, thus incorporating the actual needs of the community in government's planning, while performance management gears the organisation towards service delivery. Strategic and performance management in the public sector provides an integrated management model for 21st century government organisations. This title is a step-by-step presentation of the strategic and performance management process, starting with government policies and culminating in a comprehensive performance management system. It contains practical examples, activities, relevant legislation boxes and supplementary material for further understanding.

Performance management is, by its very nature, a contentious and emotionally charged topic. Because the lines between management and appraisal are often blurred, performance management tends to get cast in a harsh and negative light, creating anxiety and distrust that defeats the object. Performance management: A contemporary South African perspective examines the practice of performance management in the modern South African workplace and how to balance the positive with its more challenging negative facets. Performance management: A contemporary South African perspective explores various aspects of performance management systems and processes. It highlights best practice and innovative ideas for implementation that will enable managers, employees and teams to achieve success and improve results. Examples and real-life scenarios provide practical guidelines and applications.

The third edition of this highly successful public financial management text is written by a team of authors with extensive expertise and international exposure, both academically and professionally: J Pauw, G van der Linde, D Fourie and C Visser.

This handbook for practitioners focuses on developing public financial management skills within a framework of information on financial legislation, structures and technologies in the public sector.

It includes the latest developments on the South African public financial system, including new content on the role of the Public Protector, updated legislation and a series of features to contextualise key topics in public financial management.

This text is intended for public-sector managers and students, and encourages a reflective, critical and practical approach to public financial management. Students and managers have much to gain from this new edition.

Written from a uniquely South African perspective, Human Resource Management in Government explores many facets of the employment relationship, including strategic employment processes, workforce planning, talent management, trade union interactions, public sector labour relations and terminating employment relationships.

Features:

• The latest local and international applied research and practice;
• Insight into the public human resource management functions;
• Best practices in talent management;
• Trends and best practices in human resource management in the public sector in other African and developing countries;
• Topical and current information that encourages continuous self evaluation; and an interactive structure with activities, questions, research reports and the latest court decisions related to the HR field; and
• Three new themes were added to this edition to make the book even more relevant to the reader, namely the influence of the 4th Industrial revolution, green demands on the public employer and decolonisation.

The careful management of costs and operations are two of the most essential elements of operating any successful organization, public or private. While the private sector is driven by profit-maximizing incentives to keep costs to a minimum, the public sector's mission and goals are guided by a different set of objectives: to provide a wide range of essential goods and services to maintain social order, improve public health, revitalize the economy, and, most importantly, to improve the quality of life for its citizens. Although the objectives are different, it is just as important for public decision makers to make the best use of available resources by keeping the cost of operation to a minimum. This book demonstrates that with a careful emphasis on cost accounting, operations management, and quality control, all organizations and governments can increase efficiency, improve performance, and prepare to weather hard times. This book is divided into three parts: Part I offers thorough coverage of cost fundamentals, with an emphasis on basic cost concepts, cost behavior, cost analysis, cost accounting, and cost control. Part II examines optimization in costs and operations in government including traditional or classical optimization with applications in inventory management and queuing, followed by mathematical programming and network analysis. Finally, Part III explores special topics in cost and optimization, in particular those related to games and decisions, productivity measurement, and quality control. Simple, accessible language and explanations are integrated throughout, and examples have been drawn from government so that readers can easily relate to them. Cost and Optimization in Government is required reading for practicing public managers and students of public administration in need of a clear, concise guide to maximizing public resource efficiency.

This incisive Handbook offers a timely and critical analysis of the gendered nature of public sector employment. Bringing together key theoretical, conceptual, and empirical research from around the world, Hazel Conley and Paula Koskinen Sandberg examine the ways in which female public sector workers experience intersectional discrimination in the workplace. Covering key sites of employment for women across the globe, the Handbook considers a comprehensive range of gendered public sector occupations. Chapters investigate how women's employment in public services is influenced by complex political and economic tensions, exploring core issues such as the relationship between gender, ethnicity, occupational segregation and work-life balance, flexible working, and workplace bullying; gendered pay and pension inequality; the sources of feminist activism in public sector employment; and the impact of the pandemic on feminised public sector occupations. Ultimately, the Handbook highlights that while change is possible, it will require a radical rethinking of how public services are valued and funded in society. Providing cutting-edge analysis and empirical data on gender and public sector employment, this Handbook will be an essential resource for academics and researchers interested in the role of the State as Employer. Its thought-provoking yet accessible insights into gendered employment will further benefit students of social policy, gender politics, employment relations, and the sociology of work.

This cutting-edge Research Handbook brings together international scholars to provide a comprehensive overview of motivation within and beyond the field of public administration. Discussing the implications of contemporary research for theory and practice, it offers suggestions for the development of future research in the field. Contributions offer cross-disciplinary and interdisciplinary insights into the theories that underpin motivation research and how motivation drives decisions across public, nonprofit, and private sector settings, highlighting key sector differences that influence decision-making. Covering a wide range of core motivational topics and subfields relevant to the study of public and nonprofit administration, chapters emphasize the key motivational factors that affect employee recruitment, selection, and retention and how they affect - and are affected by - employee behavior. Providing a wide-ranging coverage of the field, this Research Handbook is critical reading for scholars, researchers, and upper-level students of public administration and policy. It will also benefit practitioners in public and nonprofit organizations in need of a deeper understanding of the links between motivation and employee behavior.

Organisations affect all aspects of human existence. They operate under immense pressure to offer their goods and services efficiently, economically and at the right time, all within the confines of the domestic and international laws which govern their trading. To meet these challenges in today's ever-changing global environment, the dealings within and between organisations need to be constantly monitored. Organisational analysis and intergovernmental relations: a South African perspective discusses how organisations work, how to conduct organisational analysis and how organisations can benefit from the advantages of intergovernmental relations in order to maximise productivity, effectiveness and profitability. Organisational analysis and intergovernmental relations: a South African perspective provides an overview of organisations, and the organisational design and structures applicable to both the private and public sectors. It equips managers with the knowledge to analyse the status of their organisations and decide what approaches to employ in responding to change (whether planned or unplanned). The book also explores how the relations between the spheres of government are affected by the shifting political environment in South Africa.

This insightful Handbook presents readers with a comprehensive range of original research within the field of Collaborative Public Management (CPM). As a central area of study and practice in public administration, the Handbook explores the most important questions facing collaboration and provides future research directions and new areas of study. Featuring expert contributions from a diverse range of scholars, this Handbook showcases the emergence of collaborative governance research and charts connections among the multiple arenas of CPM; including public/private partnerships, emergency management and climate change management. Chapters cover the fundamental practices and limitations of CPM as well as future possibilities. Reflecting on leading theories and research, the Handbook argues that CPM is both an evolving field, as well as a varied and maturing one that is worthy of continued exploration. The Handbook will be a valuable resource to scholars and graduate students in subjects such as public administration and public policy, who are interested in examining current research and approaches within the field. The examination of collaborative initiatives will also be beneficial to administrative leaders in public services who want to understand how to lead and manage more dynamic arrangements.

The aim of this publication is to equip managers with insight into the functioning of public management and administration within the dynamic southern African context.

Truth and power have a difficult relationship. Decision makers are often required to make judgements that depend upon specialized knowledge and thus reluctantly surrender power. They are apt to reject advice inconsistent with their perceived interests, experiences and cognitive capacities. Speaking Truth to Power aims to guide the reader through the tangled relationship between truth and power, manifesting as the interplay between experts and decision-makers in society. Through a combination of careful observation and original analysis, the authors draw out the incentives and tensions that drive the relationship between these actors. They review some of the history of expertise, consider the values of experts and decision-makers, and analyze what has succeeded and what has failed as truth and power have worked together and against one another, primarily in the U.S. but also drawing on international examples. Policymaking professionals, academic experts interested in evidence-based policymaking and graduate and undergraduate students in public policy, government, or political science will value this assessment of truth and power.

What is the point of introducing and executing a policy, programme or project in the lifecycle of an organisation if no forethought has been given to how the success, failure or progressof the exercise will be periodically examined? Both private and public sector organisations need to be responsive to the expectations of their internal and external stakeholders to demonstrate that their performance not only yields the desired results in terms of the "bottom line" but also that those results have integrity, i.e. what was planned is reflected in their processes and in what was eventually achieved. Monitoring and evaluation of policies, programmes and projects examines the key concepts and practices involved in performance tracking and evaluation. Monitoring and evaluation of policies, programmes and projects has drawn from the diverse experiences and expertise of the authors as well as from practical insights gained from practitioners and teaching students at various training courses, nationally and internationally. The balance between theory and practice makes it easy to understand and apply in the workplace, for the achievement of improved results. In this second edition, chapters have been expanded and re-focused to address emerging trends, and new chapters have been added to address institutionalising monitoring and evaluation to make it more participatory. Monitoring and evaluation of policies, programmes and projects remains both a conceptual text and an academic resource for university students, particularly those in management and public administration, as well as a reference work for practitioners and decision-makers in public and private sector organisations.

This comprehensive Encyclopedia is an essential reference text for students, scholars and practitioners in public management. Offering a broad and inter-cultural perspective on public management as a field of practice and science, it covers all the most relevant and contemporary terms and concepts. Organised into six thematic sections for ease of reference, the Encyclopedia comprises 78 entries written by nearly 100 leading international scholars. Entries provide a concise and accessible overview of key ideas as well as highlighting current issues and emerging areas of study. This Encyclopedia will be an important resource for students and scholars of public management as a starting point for research. It will also be useful for practitioners looking for a deeper understanding in their everyday work, as well as explanations of terms used by consultants and scholars. Key Features: Over 70 entries Accessible explanations of key concepts Cross-referenced to facilitate further reading Organised into thematic sections for ease of reference

"The first edition of Municipal finance and accounting was published in 2007, and was the first comprehensive text on the principles and best practice of municipal finance and accounting to appear since Dr Jack Cowden's 1968 treatment of more or less the same subject matter. The first edition was revised in 2011, the main changes being the inclusion of considerable additional material on the legislative framework governing municipalities, an extensive revision of the chapter on municipal budgets in order to incorporate the approaches introduced by the 2009 regulations on budgets and reporting requirements, and various amendments to chapters 3 and 4 to reflect the advent of further GRAP standards and changes in important local government statutes. The example of the annual financial statements contained in Chapter 5 was entirely redone to accord with the requirements of GRAP, and the chapter itself amended to include summaries of most of the prescribed GRAP standards. The many changes in municipal finance that occurred since 2011 have now necessitated a second revision. All new enacted legislation and amendments to existing legislation have been included, as well as important impending legislation and new regulations, particularly those issued in terms of the Municipal Systems Act and Municipal Finance Management Act. Important MFMA circulars are also covered, as are other significant guidelines issued by the National Treasury. Various other matters of importance in relation to the financial administration and governance of municipalities are also dealt with, including municipal public accounts committees (MPACs), new approaches to grants, the supply chain management reporting framework and several significant court cases. An updated version of the annual financial statements has also been prepared. As with the original edition, this revised version deals holistically with all the key features of municipal finance and accountancy, with emphasis on the principles of sound financial governance in municipalities. It is designed for use in tertiary education and also for regular consultation by accounting officers, financial and non-financial officials and councillors in the performance of their duties. Municipal finance and accounting should be useful to anyone involved with, or interested in, the financial administration and governance of municipalities."

Political leaders and institutions across the Global South are continually failing to respond to the needs of their citizens. This incisive book sets out to establish the pathways to and outcomes of accountability in a development context, as well as to investigate the ways in which people can seek redress and hold their public officials to account. Providing a timely complement to the current literature on accountability, the book features contributions from a diverse range of experienced and up-and-coming scholars and practitioners across the globe. Chapters explore questions of how improved accountability relations emerge, under what conditions they can be maintained, and what role civil-society actors, donors, and new ICT tools can and should play in developing countries. Integrating empirical case studies from Brazil, Egypt, India, Kenya, Uganda, and Zambia with a strong theoretical framework on accountability relations, the book delivers a comprehensive analysis of accountability initiatives across the Global South and ultimately reflects on how they contribute to reaching the UN Sustainable Development Goal (SDG) 16. This insightful book will be an essential resource for academics, policymakers, and practitioners worldwide who are engaged in enhancing public sector accountability and implementing SDG 16. It will also help to guide social movements and citizen-led action.

This important book focuses on particular aspects of the development and implementation of community partnerships based in - and focused on - neighborhoods, municipalities, and regions. Throughout the book, David J. Maurrasse stresses the importance of philanthropy and representation from different types of organizations across public, private, and nongovernmental spectrums. In observing these collaborative efforts both in the US and various countries including Colombia, Malawi, England, India and Australia, two dynamics are emphasized: the role of private philanthropic institutions and their resources in facilitating the creation and continuation of these partnerships, along with the role of nongovernmental organizations as important enduring institutions in localities that are not, historically, considered as agents of community and economic development. It provides an evolving perspective on community partnerships particularly during the COVID-19 pandemic, and racial and income inequity, introducing the geographical, historical and cultural context behind these. Furthermore, the author defines and describes various roles in community partnerships and offers suggestions to help leverage these. Providing insightful case studies on the topic, this book will be key reading for practitioners in the field of community engagement at nonprofit institutions, such as universities, hospitals and philanthropic organizations. It will also be of use for academic researchers focusing on community studies and strategic partnerships.

The need for results delivery in private and public sector organisations has increased, with stakeholders putting substantial pressure on organisations to demonstrate good performance in an environment with limited operational resources. In effect, organisations are being expected to deliver better results with fewer resources. By employing the appropriate tools and techniques of monitoring and evaluation, organisations can be better equipped to ensure that "what is planned" becomes "what is achieved". Monitoring and evaluation of policies, programmes and projects explains key concepts and practices involved in performance tracking and assessment. Monitoring and evaluation of policies, programmes and projects has drawn from the diverse experiences and expertise of the authors in public and private sector management of organisations, as well as practical insights gained from practitioners and students at various training courses, nationally and internationally. The balance between the more abstract, theoretical underpinnings of the subject and its practical aspects makes it easy to follow and incorporate. Contents include the following: Conceptual models of the policy process; the fundamentals and practical steps of policy monitoring and evaluation; the result-based management approach; tools and techniques for monitoring and evaluation; the use of research of policies, programmes and projects.

Governments of today are under increasing pressure to deliver more and better services within the constraints of limited resources. Employees are central to service delivery and the calibre of those appointed in a public institution is often evident in the quality of services rendered and the number of complaints received. Managing human capital in the public sector encompasses all activities starting from the recruitment of staff to the final termination of services. Managing human capital in the public sector is rooted in theory while using case studies to bring the learning experience closer to a public sector work environment. It supports a problem-based learning approach and prepares graduates to perform duties in a human capital environment with minimal on-the-job training. Contents include the following: Strategic human capital management; Acquisition and assimilation of employees into the workplace; Affirmative action, employment equity and managing diversity; Public sector compensation; Motivating staff; Performance management; Training in the public sector; Career management; Talent and retention management; Employee relations; Managing employee wellness in the workplace. Managing human capital in the public sector is aimed at students at both undergraduate and postgraduate levels, as well as human capital practitioners in the public sector.

The effects of the supremacy of the Constitution and the democratising of the government have become of particular practical administrative importance during the past decade. Policies and practices are required to give effect to constitutional provisions and also need to acknowledge international requirements with the acceptance of South Africa into the world of nations both in Africa and further afield. The tenth edition of South African public administration and management (first published in 1981 as Introduction to public administration) is compiled in accordance with the new political and administrative system which commenced with the adoption of the Constitution of the Republic of South Africa, 1996. South African public administration and management focuses on the participants and the activities involved in policy making; constructing organisational structures; financing public sector activities; the provision and appointment of human resources; establishing work procedures; and exercising control to ensure that government's stated goals are achieved. Key concepts and self-study questions for each chapter are included, and various examples from the public sector relate the text to the real world within which public administration and management are practised.

This innovative Handbook offers a wide-ranging overview of the multi-faceted field of public administration and management. It provides a broad approach to the discipline, addressing the range of descriptive, normative and critical theories required to diagnose public service issues and prescribe administrative action. Chapters assess the state of the field, presenting a comprehensive roadmap for future theoretical development. Featuring contributions from top international experts, the Handbook considers the key theories on the role, function and organization of public administration. It further offers critical insights on the people who work in public management, and a broad range of significant perspectives on the field. Interdisciplinary and comprehensive, it applies leading and emerging theories in public administration and management and applies them to latent and developing issues of public service and the relationship between government and society. This Handbook provides a far-reaching analysis of the field for scholars, researchers and graduate students of public administration and management, particularly those interested in an international or comparative approach to the field. Its theoretical insights will also benefit policymakers and practitioners working in public service provision in need of both trusted and innovative public management solutions.

This innovative book sheds light on two key questions at the forefront of government-nonprofit partnerships: How are nonprofits performing? And does the involvement of nonprofits in a public service add public value? International contributors approach these questions through the conceptual lens of the "hollow state", highlighting the diminished role of government and the implications of the growing reliance on nonprofits in delivering public service. Through a set of empirical studies in public education, public health, urban sustainability, public parks and public social welfare services, chapters identify contributing factors to the success of nonprofits in mitigating public problems through performance measurement. Identifying challenges encountered by nonprofits in their roles as government partners, as well as the challenges posed to public organizations in generating nonprofit accountability, this insightful book takes stock of performance and public value of the hollow state. This methodologically-rigorous book is critical reading for scholars, researchers and students of public governance and public management, particularly those focusing on the long-term effects of the New Public Management. Its practical insights will also benefit policymakers, as well as managers of nonprofits interested in the implications of new partnerships with government bodies.

This critical book focuses on two dominant reform agendas - managerialism and politicisation - to examine the condition of Anglophone countries after 40 years of reform to public sector management and governance. Comparing four countries using the Westminster system - Australia, Canada, New Zealand and the United Kingdom - John Halligan explores the changes resulting from distinctive reform agendas, exposing performance shortfalls and unintended consequences, such as bureaucratisation. Offering a broad overview of the implementation and outcomes of key administrative developments, Halligan unpacks those traditions and conventions of governance in Anglophone countries that have been disrupted by unrestrained political executives, producing dramatic imbalances in management and governance systems. Judicious and incisive, this book will be crucial reading to postgraduate and advanced undergraduate students of public policy seeking an in-depth understanding of both historic and contemporary reforms to public management and governance. Halligan's comparative approach to public management systems will also benefit government practitioners and specialists working closely with governments.