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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Saga of Civil Services (Hardcover): Yogendra Narain Saga of Civil Services (Hardcover)
Yogendra Narain
R440 Discovery Miles 4 400 Ships in 12 - 17 working days

According to the author, the civil servant, must be allowed to play its role in an atmosphere of transparency.

Public Enterprise Revisited - A Closer Look at the 1954-79 UK Labour Productivity Record (Hardcover): Chrisafis H. Iordanoglou Public Enterprise Revisited - A Closer Look at the 1954-79 UK Labour Productivity Record (Hardcover)
Chrisafis H. Iordanoglou
R5,321 Discovery Miles 53 210 Ships in 12 - 17 working days

According to conventional wisdom, public ownership of industry in post-war Britain led, invariably, to under-performance. This book casts doubt upon this view by showing that, as far as the labour productivity record of the expanding state-owned industries is concerned, this was clearly not the case. The book compares the 1954-79 labour productivity record of 5 expanding public sector industries to that of 24 expanding, capital intensive, mass-production industries in the British private sector. The author shows that the public sector industries' labour productivity growth was significantly faster than that of the private sector industries. Strikingly, he also finds that the state-owned industries were narrowing their productivity gap with their US counterparts at a significantly faster rate than the private sector industries. Dr Iordanoglou concludes that it is possible that public ownership had - in the historical period investigated - a long-term positive effect on these industries. This book will be of great interest to scholars of industrial economics, public sector economics and economic history.

Public Value - Deepening, Enriching, and Broadening the Theory and Practice (Hardcover): Adam Lindgreen, Nicole Koenig-Lewis,... Public Value - Deepening, Enriching, and Broadening the Theory and Practice (Hardcover)
Adam Lindgreen, Nicole Koenig-Lewis, Martin Kitchener, John Brewer, Mark Moore, …
R1,771 R1,376 Discovery Miles 13 760 Save R395 (22%) Ships in 10 - 15 working days

Over the last 10 years, the concept of value has emerged in both business and public life as part of an important process of measuring, benchmarking, and assuring the resources we invest and the outcomes we generate from our activities. In the context of public life, value is an important measure on the contribution to business and social good of activities for which strict financial measures are either inappropriate or fundamentally unsound. A systematic, interdisciplinary examination of public value is necessary to establish an essential definition and up-to-date picture of the field. In reflecting on the 'public value project', this book points to how the field has broadened well beyond its original focus on public sector management; has deepened in terms of the development of the analytical concepts and frameworks that linked the concepts together; and has been applied increasingly in concrete circumstances by academics, consultants, and practitioners. This book covers three main topics; deepening and enriching the theory of creating public value, broadening the theory and practice of creating public value to voluntary and commercial organisations and collaborative networks, and the challenge and opportunity that the concept of public value poses to social science and universities. Collectively, it offers new ways of looking at public and social assets against a backdrop of increasing financial pressure; new insights into changing social attitudes and perceptions of value; and new models for increasingly complicated collaborative forms of service delivery, involving public, private, and not-for-profit players.

Administrative Reforms in Bangladesh (Hardcover): Mohammad Mohabbat Khan Administrative Reforms in Bangladesh (Hardcover)
Mohammad Mohabbat Khan
R689 Discovery Miles 6 890 Ships in 12 - 17 working days
Innovations in Public Management - Perspectives from East and West Europe (Hardcover): Tony Verheijen, David Coombes Innovations in Public Management - Perspectives from East and West Europe (Hardcover)
Tony Verheijen, David Coombes
R4,340 Discovery Miles 43 400 Ships in 12 - 17 working days

The recent shift away from reactive to creative public policy management has caused considerable problems in Central and Eastern Europe. This book questions whether public management reforms as applied in OECD countries can make a real contribution to establishing new forms of public management in Central and Eastern Europe. The book defines the main problems facing public administrations in transitional countries and provides a comparative evaluation of the relevance for these countries of reform measures undertaken in OECD states. In the first part an historical perspective on the role of the state in Europe is presented. Parts two and three present country case studies which focus on the key areas of public management and the attempts made to address its current problems. The case studies describe the constitutional and political framework in which the system of public management operates and present a critical analysis of ongoing reform processes. They focus on reforms at the central government level, changes in local-central government relations, and the high profile areas of health and education policy. The authors look at the characteristics of the policy process, financial and human resource management and the accountability system. In conclusion, they question whether models of public administration and strategies for reform applied in Western capitalist economic systems, can really provide solutions to the particular problems of Central and Eastern Europe, or whether those problems might be aggravated by copying Western models and strategies. Innovations in Public Management will be welcomed by policy makers and practitioners in both Western Europe and OECD countries as well as those working in transitional countries through its fresh comparative approach and analysis of the real applicability of reform strategies. It will also be welcomed by academics and students interested in public administration, public policy and government.

Citizenship: Rights, Community and Participation (Paperback): John Stewart, Kieron Walsh, David Prior Citizenship: Rights, Community and Participation (Paperback)
John Stewart, Kieron Walsh, David Prior
R849 Discovery Miles 8 490 Ships in 9 - 15 working days

This text analyzes the themes and professional issues surrounding citizenship. It is designed to equip managers with the knowledge and skills required to address areas such as community involvement and local democracy and participation - subjects which lie at the heart of public sector management in the 1990s, particularly with the advent of unitary authorities.;The book covers such topics as accountability, citizen's rights, performance standards, efficiency reforms, the Citizen's Charter, and how rights are balanced by responsibilities. A detailed examination of the interrelation between these elements is provided, together with an evaluation of the emerging model.

The Law Officer's Pocket Manual, 2023 Edition (Paperback): John G. Miles Jr., David B. Richardson, Anthony E Scudellari The Law Officer's Pocket Manual, 2023 Edition (Paperback)
John G. Miles Jr., David B. Richardson, Anthony E Scudellari
R1,041 Discovery Miles 10 410 Ships in 12 - 17 working days

The Law Officer's Pocket Manual is a handy, pocket-sized, spiral-bound manual that highlights basic legal rules for quick reference and offers examples showing how those rules are applied. The manual provides concise guidance based on U.S. Supreme Court rulings on constitutional law issues and other legal developments, covering arrest, search, surveillance, and other routine as well as sensitive areas of law enforcement. It includes more than 100 examples drawn from leading cases to provide guidance on how to act in a wide variety of situations. The 2023 edition is completely updated to reflect recent court decisions. This book helps you keep track of everything in a readable and easy-to-carry format. Routledge offers tiered discounts on bulk orders of 5 or more copies: For more information, please visit: https://www.routledge.com/collections/16268

Sharing the Fire - The Igniting Role of Transformational Leadership on the Relationship Between Public Managers' &... Sharing the Fire - The Igniting Role of Transformational Leadership on the Relationship Between Public Managers' & Employees' Organizational Commitment (Paperback)
Camilla Denager Staniok, Christian Botcher Jacobsen
R162 R144 Discovery Miles 1 440 Save R18 (11%) Ships in 12 - 17 working days

Seminal articles on organisational commitment in public organisations have assumed that employees reciprocate the attitudes of their peers, but recent studies suggest that the impact of managers' organisational commitment on employees' organisational commitment depends on how leaders convey their organisational commitment. In this study we investigate how transformational leadership moderates the relationship between mangers' and employees' organisational commitment. Multilevel data from surveys of 68 principals and 1,349 teachers in the area of upper secondary education show that there is no direct relationship between principals' and teachers' organisational commitment, but that transformational leadership moderates the relationship.

Public Administration in Africa - Performance and Challenges (Hardcover, New): Shikha  Vyas-Doorgapersad, Ernest Peprah ... Public Administration in Africa - Performance and Challenges (Hardcover, New)
Shikha Vyas-Doorgapersad, Ernest Peprah Ababio, Lukamba-Muhiya. Tshombe
R4,447 Discovery Miles 44 470 Ships in 12 - 17 working days

With contributions from leading regional scholars, Public Administration in Africa: Performance and Challenges examines the complexities of the art of governance from the unique African perspective. The editors bring together a cohesive study of the major issues and regions by taking an analytic approach with the strong problem-solution application. Regions addressed range from South Africa, Congo, Uganda, Nigeria, Ghana, Mauritius, and Botswana. Themes include colonialism, reform, poverty, economy, decentralization, financing, media, political structures, and more. Beginning with an analysis of the relationship of policy design and its destination, service delivery, the book discusses the historical development of a state that has gone through upheavals in government and explores a decayed political economy that ultimately results in a need for sweeping measures. The text examines the issues emerging policy-makers in Africa must tackle, namely poverty and the denial or lack of resources to keep a dignified human life. It highlights how the media can be a catalyst for good governance and provides analytical aspects of implementing good governance reforms. The book concludes with an examination of the concepts of decentralization and devolution in measuring service delivery performance and an exploration of Africa's economic success story. It also details the African Peer Review Mechanisms in selected African countries and provides a holistic analysis of local government functioning in Africa. These features and more make it an interdisciplinary reference for diverse social, economic, political, and administrative issues.

Dynamic Tensions, Civil Society and Development of the Disability Rights Movement (Paperback): Emmanuel Sackey Dynamic Tensions, Civil Society and Development of the Disability Rights Movement (Paperback)
Emmanuel Sackey
R906 Discovery Miles 9 060 Ships in 12 - 17 working days
Public Sector Management (Hardcover, 7th Revised edition): Norman Flynn, Alberto Asquer Public Sector Management (Hardcover, 7th Revised edition)
Norman Flynn, Alberto Asquer
R3,138 Discovery Miles 31 380 Ships in 12 - 17 working days

The seventh edition of the bestselling Public Sector Management is a rich and insightful description, analysis and critique of the management of the public sector by the UK government. NEW to the seventh edition: Now set in an international context with comparative global examples throughout Three new chapters covering: strategy and planning in the public sector; transparency, accountability and ethics; and non-profit management, including the role of social enterprise and the voluntary sector Examines the impact of the continuing financial crisis on public spending An updated companion website with tutorial videos, free access to full-text journal articles, policy documents, links to useful websites and social media resources Public Sector Management is essential reading for undergraduate and postgraduate students studying public sector management as part of a business, management or politics degree.

Government Digital - The Quest to Regain Public Trust (Paperback): Alex Benay Government Digital - The Quest to Regain Public Trust (Paperback)
Alex Benay
R493 R426 Discovery Miles 4 260 Save R67 (14%) Ships in 12 - 17 working days

Governments all over the world are consistently outpaced by digital change, and are falling behind. Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting - all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. But what will it take to make governments digital? Good governance will take nothing short of a metamorphosis of the public sector. With contributions from industry, academic, and government experts - including Hillary Hartley, chief digital officer for Ontario, and Salim Ismail, founder of Singularity University - Government Digital lays down a blueprint for this radical change.

Managing Core Public Services (Hardcover): D McKevitt Managing Core Public Services (Hardcover)
D McKevitt
R2,451 R1,865 Discovery Miles 18 650 Save R586 (24%) Ships in 10 - 15 working days

This major text for students of public sector management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK. The comparative focus highlights common problems and common factors in successful management across these countries.

The author integrates three traditionally separate concepts in public sector management, arguing for the development of a different kind of management than that appropriate for private enterprise: The notion of differential information between providers and clients in service deliveryThe notion of a core public serviceThe notion of professionalism in service deliveryThroughout, the text focuses on how theory can be applied to management issues and practice, drawing on the direct reports and experiences of managers wherever possible and employing case studies with self-assessment questions to further understanding.

Public services managers who are concerned to improve their management practice or students who are seeking to understand how the particular characteristics of core public services management shape management practice, will particularly welcome this text.

The Public Sector - Managing the Unmanageable (Paperback): Alexander Stevenson The Public Sector - Managing the Unmanageable (Paperback)
Alexander Stevenson
R921 Discovery Miles 9 210 Ships in 12 - 17 working days

The Public Sector: Managing the Unmanageable offers practical advice to public sector managers on how to develop techniques to deal with the challenges they face, particularly in the areas of accountability, setting targets, risk management/encouraging innovation, managing people, decision making and working with politicians. Based on original interviews with politicians and senior public sector managers, including the last four cabinet secretaries, it is full of anecdotes, actionable lessons and insights. Each chapter takes a specific aspect of management and starts by explaining why it is different in the public sector, then sets out ways for public sector managers to handle those differences and ends with an executive summary and a checklist to prompt managers to think about how they might change what they currently do. The book has a foreword by Peter Mandelson and insights based on interviews with more than sixty successful public sector managers including: Michael Bloomberg, Brendan Barber, Sir Michael Barber, Lord (Michael) Bichard, Lord (John) Browne, Lord (Robin) Butler, Helen Carter, Sir Merrick Cockell, Charles Clarke, Lord (Geoffrey) Dear, Brian Dinsdale, Charles Farr, Lord (Charles) Guthrie, Lord (Chris) Haskins, Lord (Michael) Heseltine, Ken Livingstone, Paul Martin, Lord (John) Monks, Lord (Gus) O'Donnell, Sir Robert Naylor, Jan Parkinson, Sir Hayden Phillips, Jonathan Powell, Heather Rabbatts, John Ransford, Gill Rider, Paul Roberts, Sir Peter Rogers, Stephen Taylor, Lord (Andrew) Turnball, Sir Robin Wales, Nick Walkley, Ian Watmore and Lord (Richard) Wilson.

Public Sector Management (Paperback, 7th Revised edition): Norman Flynn, Alberto Asquer Public Sector Management (Paperback, 7th Revised edition)
Norman Flynn, Alberto Asquer
R986 Discovery Miles 9 860 Ships in 12 - 17 working days

The seventh edition of the bestselling Public Sector Management is a rich and insightful description, analysis and critique of the management of the public sector by the UK government. NEW to the seventh edition: Now set in an international context with comparative global examples throughout Three new chapters covering: strategy and planning in the public sector; transparency, accountability and ethics; and non-profit management, including the role of social enterprise and the voluntary sector Examines the impact of the continuing financial crisis on public spending An updated companion website with tutorial videos, free access to full-text journal articles, policy documents, links to useful websites and social media resources Public Sector Management is essential reading for undergraduate and postgraduate students studying public sector management as part of a business, management or politics degree.

In Pursuit of Competence - A Life as a Westminster Nomad (Paperback): Norman Warner In Pursuit of Competence - A Life as a Westminster Nomad (Paperback)
Norman Warner
R655 Discovery Miles 6 550 Ships in 10 - 15 working days

This is a memoir covering some 50 years' involvement with delivering public services in a wide range of roles: civil servant; local government; chairing inquiries and public bodies; special adviser; Minister; and Parliamentarian. The book's topic areas include the NHS, social services, social care, welfare benefits, human rights, criminal justice and constitutional issues like House of Lords reform. It starts with a government apprenticeship in the 1960s and ends with Brexit and Covid19. It covers successes and failures; and identifies the limitations of our institutions. The book ranges over 1970s political battles; Thatcher's efficiency drive; social services and community care reforms of the 1980s and 90s; and tackling child abuse. A diary kept for the 1997 Election year sets out what it was like taking over government after a long period in Opposition. A major reform of the youth justice system is described, along with developing the Blair government's family policy. Much of the book is concerned with the NHS and its shortcomings as well as its iconic status in the UK. There are chapters on life as the pharmaceuticals Minister; implementing NHS targets and cutting its bureaucracy; and trying to instal a mega NHS computer system. The chapters on implementing Tony Blair's NHS reforms with more patient choice and competition illustrate how difficult public service reform is. The book poses the possibility that the NHS in its present form is unsustainable; and explains the failure to fix the funding of social care. Life in the House of Lords is described and why it needs major reform. The book concludes with some ideas on how the Government could build back better after Brexit and Covid with public sector reform.

Goal Prioritization & Commitment in Public Organizations - Exploring the Effects of Goal Conflict (Paperback): Camilla Denager... Goal Prioritization & Commitment in Public Organizations - Exploring the Effects of Goal Conflict (Paperback)
Camilla Denager Staniok
R162 R144 Discovery Miles 1 440 Save R18 (11%) Ships in 12 - 17 working days

Public personnel policies increasingly adapt performance management systems that focus on goal attainment making goal commitment a critical issue in contemporary public administration research. Few studies have however empirically investigated how context factors such as goal conflicts reduce or hinder goal commitment. Accordingly, this paper investigates the interplay between public managers' goal prioritisation, goal conflict and employees' goal commitment. Multilevel data from two electronic surveys of 67 principals and 1362 teachers in secondary education show that goal conflict moderates the association between principals' goal prioritisation and teachers' goal commitment.

Multiplied - How Digital Transformation Can Deliver More Impact for the Public Sector (Paperback): Ben Holliday Multiplied - How Digital Transformation Can Deliver More Impact for the Public Sector (Paperback)
Ben Holliday; Foreword by Neal Gandhi
R556 Discovery Miles 5 560 Ships in 10 - 15 working days
Understanding Public Management (Paperback): Kjell A. Eliassen, Nick Sitter Understanding Public Management (Paperback)
Kjell A. Eliassen, Nick Sitter
R1,146 Discovery Miles 11 460 Ships in 12 - 17 working days

'A broad-ranging and highly intelligent account of key recent developments internationally which skillfully updates the public management and governance literatures' - Ewan Ferlie, Royal Holloway 'Public management has been radically changed and reformed... this book gives students a fine introduction to these changes and to the theories dealing with them' - Jorgen Gronnegaard Christensen, University of Aarhus An introduction and guide to the dramatic changes that have occurred in the provision of public services over the last two decades, this book combines theoretical perspectives with a range of case studies from Europe, North America and further afield to explain why, how and with what success liberal democracies have reformed the service role of the state. The book pays close attention to four major dimensions of this transition: " External challenges and opportunties: globalisation and EU integration " Reducing the role of the state: Liberalisation, privatisation, regulation and competition policy " Improving the role of the state: New Public Management, e-Government and beyond " Managing the New Public Sector: organisations, strategy and leadership This text is designed for undergraduate courses in public governance, but it also addresses the core components of MPA programmes - the parameters, tools, principles and theories of public sector reform.

Public Service on the Brink (Paperback): Jenny Manson Public Service on the Brink (Paperback)
Jenny Manson
R706 Discovery Miles 7 060 Ships in 12 - 17 working days

"Public Service on the Brink" describes the denigration, unsuccessful reorganization, and general undermining of the public service and the public service ethos over 30 or more years. It attempts to explain how this has become a given in modern political life in the UK.

Mechanical Engineering Trainee (Paperback): National Learning Corporation Mechanical Engineering Trainee (Paperback)
National Learning Corporation
R1,031 R872 Discovery Miles 8 720 Save R159 (15%) Ships in 10 - 15 working days
General Supervisor of Building Maintenance (Mechanical) (Paperback): National Learning Corporation General Supervisor of Building Maintenance (Mechanical) (Paperback)
National Learning Corporation
R1,263 R1,049 Discovery Miles 10 490 Save R214 (17%) Ships in 10 - 15 working days
Administrative Space Analyst (Paperback): National Learning Corporation Administrative Space Analyst (Paperback)
National Learning Corporation
R1,253 R1,040 Discovery Miles 10 400 Save R213 (17%) Ships in 10 - 15 working days
Building and Zoning Clerk (Paperback): National Learning Corporation Building and Zoning Clerk (Paperback)
National Learning Corporation
R1,056 R897 Discovery Miles 8 970 Save R159 (15%) Ships in 10 - 15 working days
Labor Crew Chief (Paperback): National Learning Corporation Labor Crew Chief (Paperback)
National Learning Corporation
R1,016 R858 Discovery Miles 8 580 Save R158 (16%) Ships in 10 - 15 working days
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