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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Private Prisons and Public Accountability (Paperback): Richard Harding Private Prisons and Public Accountability (Paperback)
Richard Harding
R1,315 Discovery Miles 13 150 Ships in 12 - 17 working days

Private prisons have become an integral part of the penal system in the United States, the United Kingdom, and Australia. There already are over 100 such prisons in these countries, and with the number of prisoners continuing to increase rapidly, the trend toward privatization seems irreversible. In this context, Richard Harding addresses the following issues: the contributions, positive or negative, that private prisons make to providing custody for offenders; whether or not private prisons stimulate improvement within the public prison system; and the difficulties with the regulation and accountability of private prisons.

This book sets out to explore the contribution of private prisons to custodial practices, standards, and objectives. Many experts believe that, properly regulated and fully accountable, private prisons could lead to improvement within the public prison system, which has long been degenerate and demoralized. Harding sees the total prison system as a single entity, with two components: public and private. He relies upon extensive fieldwork and draws upon published literature as well as in-house documentation, discussions with public and private authorities, and a range of government documents.

Key issues covered in Private Prisons and Public Accountability are: overcrowding, program delivery, prisoners' rights, quality of staff, and financial control. This volume will be a significant addition to the criminal justice literature, but it will also appeal to sociologists, policymakers, and scholars interested in the privatization of various institutions in our society.

Anthropology of Policy - Perspectives on Governance and Power (Hardcover): Cris Shore, Susan Wright Anthropology of Policy - Perspectives on Governance and Power (Hardcover)
Cris Shore, Susan Wright
R3,882 Discovery Miles 38 820 Ships in 12 - 17 working days

This text argues that policy has become an increasingly central concept and instrument in the organization of contemporary societies, and that it now impinges on all areas of life so that it is virtually impossible to ignore or to escape its influence. Applying their fieldwork theme of "treating the familiar as strange", and by focusing on Europe and North America, the contributors provide anthropological insights into the new structures through which it is articulated. The text addresses both a practitioner and academic audience, it should find its readership in anthropology, development studies, public administration and management theory.

Anthropology of Policy - Perspectives on Governance and Power (Paperback, New): Cris Shore, Susan Wright Anthropology of Policy - Perspectives on Governance and Power (Paperback, New)
Cris Shore, Susan Wright
R1,548 Discovery Miles 15 480 Ships in 12 - 17 working days


The authors argue that policy has become an increasingly central concept and instrument in the organization of contemporary societies and that it now impinges on all areas of life so that it is virtually impossible to ignore or escape its influence. This book shows how the study of policy leads directly to issues at the heart of anthropology.

Management and Competition in the NHS (Paperback, 1 New Ed): Chris Ham Management and Competition in the NHS (Paperback, 1 New Ed)
Chris Ham
R1,216 Discovery Miles 12 160 Ships in 12 - 17 working days

This second edition reviews recent reforms and the likely impact of future developments in management and competition in the NHS. In particular, it reflects the growing importance of primary care and the continuing debates about health care rationing. It concentrates on the realities and how they can be interpreted to help strategists, managers, clinicians, students and those supplying the NHS understand the mechanism of efficient health care delivery.

The Clinical Directorate (Paperback, 1 New Ed): Noel Austin, Sue Dopson The Clinical Directorate (Paperback, 1 New Ed)
Noel Austin, Sue Dopson
R1,021 R851 Discovery Miles 8 510 Save R170 (17%) Ships in 12 - 17 working days

* A practical introduction to the business of management for doctors and managers at all levels * This simple guide provides easy-to-use tools and techniques * It explains jargon, presents managerial tasks in context and provides managerial models

Who Should Run the Health Service? - Realignment and Reconstruction (Paperback, 1 New Ed): Olusola Oni Who Should Run the Health Service? - Realignment and Reconstruction (Paperback, 1 New Ed)
Olusola Oni
R1,216 Discovery Miles 12 160 Ships in 12 - 17 working days

This study examines management systems and their appropriateness to the National Health Service. The text considers the role of clinicians in management, recommending increased involvement by clinicians, and arguing that they must take on a greater management role in the reformed health service. The author suggests that conultants are best placed to manage the NHS efficiently and cost-effectively. In a system where non-clinical staff have come to dominate NHS management, and where purchasers determine what services are to be provided and the Patient's Charter defines the parameters of practice, doctors have genuine reasons to be hostile to the idea of involvement in hospital management. However, the author of this book warns of the danger to the health service and to patient care if consultants are sidelined. He considers management systems and the most suitable roles of clinicians in practice. In proposing models for change, he aims to transform the professional lives of clinicians.

Decentralised Pay Setting - A Study of the Outcomes of Collective Bargaining Reform in the Civil Service in Australia, Sweden... Decentralised Pay Setting - A Study of the Outcomes of Collective Bargaining Reform in the Civil Service in Australia, Sweden and the UK (Hardcover)
K. A. Bender, R. F Elliott
R3,039 Discovery Miles 30 390 Ships in 12 - 17 working days

IThis title was first published in 2003. In the early 1990s, Australia, Sweden and the UK dismantled the old centralised pay setting systems which set the pay of civil servants and adopted decentralised pay systems. Consequently, these systems are now being considered by many other European countries as they look to reform their own systems. Bender and Elliott analyse the outcomes of these pioneering reforms in all three countries and, in doing so, provide the most detailed analysis of the pay of civil servants in these three countries to date. The authors further assess the effect that decentralisation had on the inequality of pay both within and between different departments, agencies and ministries. They identify the differences in the rates of pay growth for the different grades of civil servants that lie behind the changes in pay inequality, and assess whether decentralisation changed the way in which civil servants are paid.

Transformational Leadership in Government (Hardcover): Jerry W. Koehler Transformational Leadership in Government (Hardcover)
Jerry W. Koehler
R2,852 R2,532 Discovery Miles 25 320 Save R320 (11%) Ships in 12 - 17 working days

This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government.
If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality.
Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it.
The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.

Making Sense of a Primary Care-Led Health Service (Paperback, 1 New Ed): Peter Littlejohns, Christina R. Victor Making Sense of a Primary Care-Led Health Service (Paperback, 1 New Ed)
Peter Littlejohns, Christina R. Victor
R880 R795 Discovery Miles 7 950 Save R85 (10%) Ships in 12 - 17 working days

The shift of services from acute hospitals to general practice requires clinicians to become actively involved in the process of change. This book sets out to demonstrate that with careful planning, implementation and evaluation of this process, problems can be avoided and the quality of service enhanced. The authors demonstrate a clear understanding of the practical issues involved and their evident enthusiasm for the opportunities now available will stimulate innovation in hospital staff, the health care team in general practice and NHS managers responsible for the delivery of a more efficient and responsible service.

Total Purchasing - A Model for Locality Commissioning (Paperback, 1 New Ed): Rod Smith, Fran Butler, Mike Powell Total Purchasing - A Model for Locality Commissioning (Paperback, 1 New Ed)
Rod Smith, Fran Butler, Mike Powell
R1,021 R851 Discovery Miles 8 510 Save R170 (17%) Ships in 12 - 17 working days

This text is based on the practical experience of pilot schemes which have identified a variety of opportunities and innovative ideas which others can adopt and develop. This book is a reference for principals and managers of fundholding practices, those thinking about becoming fundholders, and for the managers of provider units seeking to expand their services, including the commissioning authorities.

Private Sector Involvement in Urban Solid Waste Collection - UNESCO-IHE PhD Thesis (Hardcover): Sampson Oduro-Kwarteng Private Sector Involvement in Urban Solid Waste Collection - UNESCO-IHE PhD Thesis (Hardcover)
Sampson Oduro-Kwarteng
R5,169 Discovery Miles 51 690 Ships in 12 - 17 working days

`It is really encouraging to see that such a book has been published ... No one can deny that Open University students - and all other interested parties - are given both sides of case.' - Tribune

Navigating the NHS - Core Issues for Clinicians (Paperback, 1 New Ed): Peter Lees Navigating the NHS - Core Issues for Clinicians (Paperback, 1 New Ed)
Peter Lees
R1,199 Discovery Miles 11 990 Ships in 12 - 17 working days

* What is NHS purchasing and where is it going? * What are the resource implications of shared care policies? * Why are casemix and clinical coding important in pricing contracts? * What should be the role of marketing in the NHS? * Where should a medical director's loyality lie? These are the sort of questions which clinical staff at all levels in today's NHS are expected to grasp. Navigating the NHS provides the answers. The full range of current management issues is explored, and each topic is presented clearly and concisely by authors with expert knowledge and experience. Navigating the NHS is written for the uninitiated, who need to absorb the central arguments rapidly. It is ideal for those seeking promotion. But the calibre fo the contributions is such that clinicians who already have considerable managerial responsibilities and even health service managers themselves will find it fascinating, challenging and enlightening.

Shared Care - A Model for Clinical Management (Paperback, 1 New Ed): Peter Edwards, Jones Stephen, Dennis Shale, Mark Thursz Shared Care - A Model for Clinical Management (Paperback, 1 New Ed)
Peter Edwards, Jones Stephen, Dennis Shale, Mark Thursz
R1,216 Discovery Miles 12 160 Ships in 12 - 17 working days

Using practical examples, this book demonstrates how a theoretical model for shared care operates in practice to deliver improved health outcomes within limited resources. It shows how clinically-led initiatives can influence health care commissioning strategies, and how the implementation of the model meets the needs of clinicians, purchasers and providers. The model and evaluation protocols advocated here provide a firm foundation for the development of shared care in the future.

Measuring Outcome In The Public Sector (Hardcover): Peter Smith University of York Measuring Outcome In The Public Sector (Hardcover)
Peter Smith University of York
R4,167 Discovery Miles 41 670 Ships in 12 - 17 working days

Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of

Measuring Outcome In The Public Sector (Paperback): Peter Smith University of York Measuring Outcome In The Public Sector (Paperback)
Peter Smith University of York
R1,493 Discovery Miles 14 930 Ships in 12 - 17 working days

Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of

Policy & Management British Civil Servic (Paperback): Joseph N. Fry, Geoffrey K. Fry Policy & Management British Civil Servic (Paperback)
Joseph N. Fry, Geoffrey K. Fry
R1,062 Discovery Miles 10 620 Ships in 12 - 17 working days

A detailed study of the changes which have taken place in the British Civil Service since 1979. It is intended for political and policy scientists, and sociologists.

Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Hardcover): William F. West Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Hardcover)
William F. West
R5,148 Discovery Miles 51 480 Ships in 12 - 17 working days

Controls on the bureaucracy through administrative due process and presidential and congressional prerogatives are the focus of this book. The author examines these controls and assesses the trade-offs among them.

Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Paperback): William F. West Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Paperback)
William F. West
R1,438 Discovery Miles 14 380 Ships in 12 - 17 working days

Controls on the bureaucracy through administrative due process and presidential and congressional prerogatives are the focus of this book. The author examines these controls and assesses the trade-offs among them.

Big Data and Analytics Applications in Government - Current Practices and Future Opportunities (Hardcover): Gregory Richards Big Data and Analytics Applications in Government - Current Practices and Future Opportunities (Hardcover)
Gregory Richards
R3,468 Discovery Miles 34 680 Ships in 12 - 17 working days

Within this context, big data analytics (BDA) can be an important tool given that many analytic techniques within the big data world have been created specifically to deal with complexity and rapidly changing conditions. The important task for public sector organizations is to liberate analytics from narrow scientific silos and expand it across internally to reap maximum benefit across their portfolios of programs. This book highlights contextual factors important to better situating the use of BDA within government organizations and demonstrates the wide range of applications of different BDA techniques. It emphasizes the importance of leadership and organizational practices that can improve performance. It explains that BDA initiatives should not be bolted on but should be integrated into the organization's performance management processes. Equally important, the book includes chapters that demonstrate the diversity of factors that need to be managed to launch and sustain BDA initiatives in public sector organizations.

Handbook on the Economics of Conflict (Hardcover): Derek L. Braddon, Keith Hartley Handbook on the Economics of Conflict (Hardcover)
Derek L. Braddon, Keith Hartley
R6,106 Discovery Miles 61 060 Ships in 12 - 17 working days

The Handbook on the Economics of Conflict conveys how economics can contribute to the understanding of conflict in its various dimensions embracing world wars, regional conflicts, terrorism and the role of peacekeeping in conflict prevention. The economics of conflict is a relatively new branch of the discipline of economics. Conflict provides opportunities for applying game theory involving strategic behaviour, interactions and interdependence between adversaries. The Handbook demonstrates that conflict and its prevention is costly; it considers new dimensions such as ethnic cleansing, destructive power, terrorism, corruption, the impact of new technology, peacekeeping, the role of economists in defence ministries and the use of private contractors in conflict. This unique and comprehensive resource presents a set of original contributions by distinguished experts, providing theoretical, empirical and case-study material. It will prove invaluable for students and researchers interested in defence and peace economics, international relations and strategic studies. Policymakers and defence industry executives will also find this book a fascinating read. Contributors : C. Anderton, S.H. Bae, C.P. Barros, N. Bennett, U. Berkok, L. Bilmes, V. Bove, D. Braddon, J. Bradley, J. Brauer, J. Carter, F. Coulomb, N. Davies, S. Davies, P. Dowdall, J.P. Dunne, A. Gibbons, L.A. Gil-Alana, P. Hall, K. Hartley, J. Hudson, D. Jones, C. Kollisa, S. Markowski, A. Ott, S.M. Paleologou, K. Pittel, I. Ringel, D. Rubbelke, Selami Sezgin, Sennu Sezgin, R. Smith, B. Solomon, J. Stiglitz, A. Tishler, T. Turner, M. Vahabi, V. Zervos

Strategies for Managing Intergovernmental Policies and Networks (Hardcover): Robert W. Gage, Myrna Mandell Strategies for Managing Intergovernmental Policies and Networks (Hardcover)
Robert W. Gage, Myrna Mandell
R2,688 Discovery Miles 26 880 Ships in 10 - 15 working days

This contributed volume explores the management of intergovernmental relations--policies and networks. The book is a response to the growing need for concrete information on the development and use of different strategies for managing in the intergovernmental system. Such strategies became increasingly important during the Reagan years, especially with that administration's penchant for public-private partnerships. This study assembles some of the most respected experts in the field who outline the strategies and management skills needed to build and maintain intergovernmental networks essential to the implementation of complex public programs.

This contributed volume explores the management of intergovernmental relations--policies and networks. The book is a response to the growing need for concrete information on the development and use of different strategies for managing in the intergovernmental system. Such strategies became increasingly important during the Reagan years, especially with that administration's penchant for public-private partnerships. This study assembles some of the most respected experts in the field, who outline the strategies and management skills needed to build and maintain intergovernmental networks essential to the implementation of complex public programs. From a theoretical vantage point, it introduces several innovative concepts and models that will enhance the reader's ability to understand strategic behavior and management in intergovernmental settings. Public, health, and hospital administrators, public sector management professionals, as well as students and scholars of urban studies, business, and nonprofit studies will find invaluable insight in this detailed study.

Four major themes run through the book, reflecting a new step in the development of the literature relating to strategies and networking: a shift in emphasis from intergovernmental relations to intergovernmental management; the view of networks as a separate and distinct level of analysis requiring revised terminology, concepts, and emphasis; a revised view of strategic management for use in the public sector that moves away from a rational-logical approach; an emphasis on the individual and the importance of behavioral processes. Included here are the ideas of the importance of leadership as a facilitator, and the role of the strategic vision of the leader.

Total Quality in Radiology - A Guide to Implementation (Hardcover, New): Sudhir Arora Total Quality in Radiology - A Guide to Implementation (Hardcover, New)
Sudhir Arora
R3,883 Discovery Miles 38 830 Ships in 12 - 17 working days

Total Quality is a practical, proven approach to management that is successfully being applied throughout American industry-and more recently in health care organizations.
Total Quality in Radiology: A Guide to Implementation is designed to be used by the neophyte or experienced quality improvement practitioner. Written by two authors with extensive experience in departmental leadership, problem solving, and improvement programs, this new book provides the reader with a step-by-step, practical approach for implementing total quality in a radiology department.
The book covers all the principles of total quality and provides the basic tools necessary to begin and implement a detailed QI program.
For the administrator, there are examples of actual radiology improvement projects that have been implemented in U.S. hospitals-including successes and setbacks. Lessons learned and pitfalls are openly discussed.
For the radiologist, there is a fresh new look at quality from the "customer's" perspective-the patient and referring physician. Examples of programs "in operation" are provided as well as suggestions for other areas where radiology-initiated quality programs may have a positive impact on patient outcome.
This book has something for those who want relief from crisis management and wish to maintain an abiding commitment to an improved health care workplace.

Deregulating the Public Service - Can Government be Improved? (Paperback): John J DiIulio Deregulating the Public Service - Can Government be Improved? (Paperback)
John J DiIulio
R561 Discovery Miles 5 610 Ships in 12 - 17 working days

The nation's federal, state, and local public service is in deep trouble. Not even the most talented, dedicated, well- compensated, well-trained, and well-led public servants can serve the public well if they must operate under perverse personnel and procurement regulations that punish innovation and promote inefficiency. Many attempts have been made to determine administrative problems in the public service and come up with viable solutions. Two of the most important--the 1990 report of the National Commission on the Public Service, led by former Federal Reserve chairman Paul A. Volcker, and the 1993 report of the National Commission on the State and Local Public Service, led by former Mississippi Governor William F. Winter--recommended " deregulating the public service." Deregulating the public service essentially means altering or abolishing personnel and procurement regulations that deplete government workers' creativity, reduce their productivity, and make a career in public service unattractive to many talented, energetic, and public-spirited citizens. But will it work? With the benefit of a historical perspective on the development of American public service from the days of the progressives to the present, the contributors to this book argue that deregulating the public service is a necessary but insufficient condition for much of the needed improvement in governmental administration. Avoiding simple solutions and quick fixes for long-standing ills, they recommend new and large-scale experiments with deregulating the public service at all levels of government. In addition to editor John DiIulio, the contributors are Paul A. Volcker, former chairman of the FederalReserve, now at Princeton University; former Mississippi Governor William F. Winter; Gerald J. Garvey, Princeton; John P. Burke, University of Vermont; Melvin J. Dubnick, Rutgers; Constance Horner, former director of the Federal Office of Personnel Management, now at Brookings; Mark Alan Hughes, Harvard; Steven Kelman, Harvard; Donald F. Kettl, University of Wisconsin at Madison; Mark H. Moore, Harvard; Richard P. Nathan, State University of New York at Albany; Neal R. Peirce, The National Review; and James Q. Wilson, UCLA.

Employee Turnover in the Public Sector (Hardcover): Oscar Miller, Jr. Employee Turnover in the Public Sector (Hardcover)
Oscar Miller, Jr.
R3,037 Discovery Miles 30 370 Ships in 12 - 17 working days

In this title, first published in 1996, the author uses the locus of control personality construct to show how workers who believe they can influence life events (internals) perceive and evaluate work conditions differently than workers who believe that life events are beyond their control (externals). The author also develops a social exchange model of quitting which takes advantage of the positive (job reward) and negative (job cost) qualities inherent in work conditions. Workers tend to quit their jobs when job costs outweigh job rewards when better alternatives exist. Moreover, personality interacts with employees' evaluation of job costs and rewards and quitting behaviour. This book will be of interest to students of business studies and human resource management.

Administrative Philosophy - Values and Motivations in Administrative Life (Hardcover, Revised edition): Christopher Hodgkinson Administrative Philosophy - Values and Motivations in Administrative Life (Hardcover, Revised edition)
Christopher Hodgkinson
R2,775 Discovery Miles 27 750 Ships in 12 - 17 working days

This book is a bridge between the technical literature of administrative theory and philosophical discourse. It is needed because an adequate axiology (value theory) of administration is ignored by the former and lacking in the latter. That value theory is necessary to leadership and administration follows directly from decision making and policy formulation, and indirectly from post-modern conditions and context. Moreover, leadership requires self knowledge and motivational insight. The knowledge of good and evil as a critical component of administrative thought ought not to be denied by any technocratic asepsis.

Central themes include organization and administrative theory, decisions and policy making, hierarchy, leadership, power, values, interests. Particular attention is paid to pathologies, ideologies, and the problems of praxis. A robust value theory is presented together with its implications both for the common interest and for personal value auditing. A unique feature of the book is its concurrent presentation in aphoristic form of a general propositional logic of administration.

The work is the consolidation of a quarter century of research, teaching, and publication in the subject field. Drawing upon this body of knowledge the author reconstructs a definitive text along with the extensive new material, notably in the areas of polemic management, ideology, value auditing, and leadership critique.

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