This series presents selected research papers dealing with important methodological and theoretical issues in the policy sciences, with research in policy-related disciplines, and applied research on issues in public policy analysis and public management. There is particular emphasis on research related to operations and design issues for governmental organizations.

The publication contains selection of papers presented at the Meeting, together with the conclusion and recommendations advanced by the participants. The papers represent a conceptual framework for managing diversity in public organizations, strategies for meeting the challenges of diversity management in the civil service, as well as different dimensions of diversity in the civil service: regional differentials of diversity and selected themes such as women and persons with disabilities. This volume was prepared for publication jointly by the Division for Public Economics and Public Administration (DPEPA) of the United Nations Department of Economic and Social Affairs and the International Institute of Administrative Sciences (IIAS), which is headquartered in Brussels. It is a follow-up to the Expert Group Meeting on Managing Diversity in the Civil Service organized by DPEPA and held on 3 and 4 May 2001, at the United Nations Headquarters in New York. The Meeting was arranged in the context of the Year of Dialogue among Civilizations and attended by scholars and practitioners in the field of public administration.

The introduction of new public management first in the UK and subsequently in most other European member states has been the subject of a great deal of interest within the last decade. However, the impact of this on personnel policies and practices has been less well documented, although they have had far reaching effects. This book seeks to fill that gap by mapping out the changes in personnel management occurring throughout Europe and, in particular, evaluating the changes that have been driven by the move to greater flexibility and market responsiveness in public personnel policies including an examination of the US for comparative purposes.

This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.

Understanding the effects of radical change on public personnel systems is critically important both now and in the future to all those interested in the quality of American democracy. Civil service reform is occurring at all levels of government both in the United States and abroad.

American Public Service: Radical Reform and the Merit System is a collection of papers that examine the innovations, strategies, and issues found in the contemporary civil service reform debate. Offering diverse perspectives from expert contributors, this book presents matters concerning radical reform and the merit system at the federal, state, and local levels of government.

This volume offers fresh insight into the effects of merit system changes on employees. Divided into four sections, this book...

- Examines a portrait of contemporary reforms from across the country and concepts to interpret those data

- Addresses whether the relaxation of civil service protections against partisan intrusion will result in corruption

- Provides examples of ongoing changes and analyzes survey data from state managers

- Discusses a variety of key issues, such as the impact on racial inequality of moving from a protected class employment status to an unprotected at-will relationship

The book provides a baseline of data on reforms as well as an account of their current promises and pitfalls. Covering topics ripped from the headlines, this text also identifies pressing issues and makes suggestions for the future. Offering a variety of methodological approaches, it is ideal for all those interested in effective governance.

This series presents selected research papers dealing with important methodological and theoretical issues in the policy sciences, with research in policy-related disciplines, and applied research on issues in public policy analysis and public management.

While few economists analyzed criminal behaviour and the criminal justice process before Gary Becker's seminal 1968 paper, an enormous body of economic research on crime has since been produced. This insightful and comprehensive Handbook reviews and extends much of this important resulting research. The Handbook on the Economics of Crime provides cutting-edge and specially commissioned contributions dealing with theoretical and empirical modeling of criminal choice and behavior, including Isaac Ehrlich's exposition of what he labels the `market, or equilibrium, model of crime'. The public production and allocation of various criminal justice services is also examined, as are significant components of the costs and consequences of crime. Finally, current debates and controversies in the economics of crime literature are considered, with the expert contributors offering suggestions and guidance for future research. With a broad set of crime-related topics examined from an economic perspective, this extensive Handbook will be welcomed by academic researchers and graduate students of the economics of crime and criminology as well as legal scholars focusing on criminal law.

Niall Sinclair, a well-known official in the Canadian Government and in Knowledge Management, presents an innovative way to circumvent the inflexibility of government bureaucracy to drive successful knowledge management initiatives in the public sector. Sinclair proposes a technique that has been proven to work in his own governmental area of 20,000 employees that enables executives and professionals, especially those in government and public institutions, to implement KM programs successfully and circumvent KM critics.

Health care in the United States at the end of the 20th century occupies a completely different place in the economy, in the public consciousness, and in its impact on government, than it did at the beginning of the century, or even in the early years of the Clinton Administration. Health care is now a multi-billion dollar industry; one that consumes more than 15 percent of the nation's GNP. Citizens now regard health care as essential to the quality of their lives, and a steady stream of new medications and procedures point to ways to extend the lives of our aging population and restore those injured on or off the job. At the same time, the changing patterns of health care have stirred a national debate over the growth of managed care and the role that government can play in providing solid health care standards--a medical safety net--within tightening budgetary restraints. This book explores the role of the federal government in health care policy development from the years of the Founding Fathers to the present.

Kronenfeld reviews the key features of the American health care system, its infrastructure, and federal legislative process and outcomes in the health care arena. The current situation in health care is examined, with particular attention given to the attempt at major reform in the first Clinton administration, and to the modest changes that were ultimately passed. She closes with an examination of the future of health care and the role of government, emphasizing how current health care issues and concerns may set the stage for a changed federal role in funding and delivery of health care services in the next century. This comprehensive examination of the role of government in the health care system will be of great interest to students and researchers of public policy and the social aspects of American health care.

This collection provides a critical and international analysis of the public sector through theoretical debates, empirical issues and regional studies. It begins by reassessing the public choice theoretical paradigm, the implications of New Public Management, the current crisis of democracy and ways of mediating market pressures. It then investigates recent developments in ethics, service provision, industrial relations and the nature of work, before examining critical issues in countries and regions from both the developed and developing world, and reflecting on the way forward.

Is our civil service fit for purpose? Michael Coolican takes John Reid's damning statement about the Home Office as his point of departure for a comprehensive overview and evaluation of the machinery behind the government and the people who make public services work on a daily basis. Beginning with Henry VIII's chief minister Thomas Cromwell, Michael Coolican takes us on an odyssey through the history of the British civil service, starting with a time when public positions were sold and traded through Royal Warrant. Coolican examines the radical reforms of the Victorian era which entrenched a culture of elitism, misogyny and distrust of high-quality data as a basis for decision making, that, in some areas, persists to this day. A former high-level civil servant with forty years of experience, Coolican has produced a pithy and, where necessary, ruthless analysis of the civil service and its relationship with government, especially at Cabinet level, bringing to bear detailed and extensive research informed by a true insider.

Public enterprises remain of fundamental importance in advanced economies, and this volume characterises them as hybrids, influenced by markets and ministries.

Delineating implications for administrative ethics from other fields such as sociology, psychology, and philosophy, this reference provides a comprehensive review of administrative ethics in the public sector. Detailing the context within which contemporary ethics training has developed, the book examines the effectiveness of ethics training, legal and organizational devices for encouraging desired conduct, and other topics of particular relevance to the political and social contexts of public administration. Written by over 25 leading scholars in public administration ethics, the book creates a taxonomy for administrative ethics using the categories of modern philosophy.

This book explores how the theories and practices of public management have evolved. It covers themes such as political, judicial, and cultural environments. It reviews the influential theoretical developments that represent the intellectual heritage of public administration from Woodrow Wilson and the classics to current schools such as Total Quality Management (TQM) and the drive for reinventing government. The author identifies and explains critical managerial functions such as decisionmaking, communication, leadership, performance evaluation, and the constant search for reform and improvement in public organizations. This comprehensive, in-depth exploration emphasizes the operational and practical consequences of the subject.

This new book in the Exploring Corporate Strategy Series brings together a selection of 17 chapters which provide readers with material on a range of important strategic issues of particular relevance to the public sector. The chapters cover most of the major strategic themes from Exploring Corporate Strategy which is also reflected in the chapter sequence.

'This is an excellent 'do-it-yourself' introductory study to public sector management, covering a wide range of issues, including recent public service reforms. I recommend it to anyone interested in the practice and study of public sector management.' - Tony Ayers, National President, Institute of Public Administration AustraliaThe traditional view of public sector management is under challenge. The shifting boundaries of the public-private sector are transforming the nature of the public sector in the 21st century and placing increasing demands on managers. This user-friendly handbook examines the changes that have taken place over the last twenty years and addresses the practical issues faced by public servants today. It makes abundant use of exhibits, case studies and real world examples to illustrate key concepts in public sector management. By including many 'points for reference', the authors challenge readers to apply both theory and practice to those public services situations with which they are familiar.Australian Handbook of Public Sector Management is a unique blend of academic and practical approaches to current management practices in the public sector. It has been designed to assist students and those new to the public sector to develop the knowledge and skills they require to provide high quality public services.

First Published in 1998. This is Volume IV of eighteen of a series on the Sociology of Public Policy, Welfare and Social Work. Stemming from an original study on social mobility, this book looks at Britain's higher civil servants from 1870 to 1955 who are mainly sourced from the expensively-educated middle classes.

Examining various methods of debt management used in the US., Handbook of Debt Management, provides a comprehensive analysis of securities offered for sale by municipalities, states, and the federal government. The book covers laws regarding municipal bonds, the economic choice between debt and taxes and the tax-exempt status of municipal bond owners, capital budgeting, including state and local government practices, developing governmental and intergovernmental debt policies, pay-as-you-go with debt financing for capital projects, US Internal Revenue Service regulations on arbitrage in state and local government debt proceeds investment, US treasury auctions, and more.

The LSE Companion to Health Policy covers a wide range of conceptual and practical issues from a number of different perspectives introducing the reader to, and summarising, the vast literature that analyzes the complexities of health policy. The Companion also assesses the current state of the art. Health policy is a wide-ranging subject covering many academic disciplines, but what most studies in health policy have in common is an interest in applying theory to improve practice. This Companion brings academic rigor to bear evidence on a range of central areas within health policy. It covers key issues on the quality, access and inequalities in health and health care; supply and health markets; insurance and expenditures; pharmaceuticals and new technologies; ageing and long-term care; and behavior and health production. This unique Companion on health policy contains the most important features for health system reform at a time of funding constraints and will therefore hold great appeal for policy analysts and makers, students, academics and management professionals. Contributors: S. Allin, R.G. Bevan, R. Butterfield, C. Campbell, A. Comas-Herrera, Z. Cooper, J. Costa-Font, M. Di Cesare, H.A. Elgazzar, J.-L. Fernandez, A. Gibbs, C. Henderson, C. Hernandez-Quevedo, L. Kossarova, C. Masseria, A. McGuire, P. Mladovsky, A. Morton, M. Murphy, I. Papanicolas, M. Raikou, C. Rudisill, V. Serra-Sastre, C. Stavropoulou, N. Varol, J.M. Wiener, R. Wittenberg, V. Zigante

This book offers a new insight into leadership in the public sector:
It describes public leadership as a form of collective leadership in which leaders from a range of public, private and voluntary organizations share a common aim in improving the life of communities. It examines the current focus on public service reform and highlights the impact that performance targets have had on leadership.
The importance of the role of the individual leader is acknowledged, but it argues that this role is not to provide the answers but to ask intelligent questions in tackling wicked issues that undermine well being. The book explores the experience of reform across the sector and sets some tough challenges for government, public institutions and their leaders.
It will be of benefit to all who are interested in what the future holds for public services and prompts a different way of thinking about leadership.

This collection examines the leadership training of public administration in 19 countries and provides information on where, what, and how the training occurs as well as the up-to-date cultural, political, economic background for each. Factors affecting perceived importance, quality and robustness of top civil servant training are examined.

Is there a way for people on both sides of a dispute to come out ahead? Yes, says Stuart Nagel, and he calls his method super-optimizing decision making. Instead of expecting both sides to come out ahead of their worst initial expectations, Nagel's super-optimum solutions approach (SOS) allows both to come out ahead of their "best" initial expectations, and to do so simultaneously. Nagel offers readers in all fields of the public sector, with diverse interests and experiences, a clear, well-illustrated introduction to the basic concepts and principles of super-optimized decision making. Emphasizing rule-making and broader policy controversies rather than individual cases of adjudication, and with less reliance on mathematics and statistics than other books on decision-making techniques, Nagel's approach is basically commonsensical and easily grasped. Decision makers in the public sector will find the book fascinating and of special importance in their daily activities. Private-sector executives will find that its approaches can indeed be adapted to their own special concerns.

Baumol's Cost Disease is the inevitable escalation of the real costs that occur in labour-intensive industries like the arts, health care and education. The labour costs in these industries tend to increase at the same rate as other industries, but their scope for utilizing labour-saving technical progress is either small or non-existent.The book opens with an introduction by Ruth Towse in which there is an overview of William Baumol's work. In this discussion Ruth Towse examines Baumol's work in the context of the development of the economics of the arts. The volume is then divided into parts and begins by introducing William Baumol's work through several autobiographical essays. This is followed by some of his early contributions to cultural economics and the cost disease. William Baumol's leading macroeconomic work on the 'unbalanced growth model' is also included and the debate about it at its inception. In parts three and four some of the more empirical papers on the arts are presented as well as essays on policy implications for the arts. Following this are chapters on the theatre and publishing as well as historical studies of the arts and the implications of the cost disease for libraries, health care and education. This book contains William Baumol's contribution to cultural economics and spans over 30 years of writing on the subject, much of which is not widely available. It provides a real insight into the development of Baumol's analysis and his perception of the problems of the arts and other labour-intensive sectors.

The Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens. In this book, John Beckford shows how, by adopting the principles of an Intelligent Organisation, the state can thrive and meet the needs of its citizens. He proposes a complete rethink of the state as the enabler or provider of public services. In particular, he points to the failure of the public sector to significantly emulate the massive gains in productivity and customer focus experienced in both manufacturing and services (e.g. finance, retailing, insurance). Governance and all public services must be redesigned to align to the contemporary needs of the citizen and exploit the power of information to enable a transformation of their effectiveness, redefine efficiency and support human-based services in crucial areas. Each chapter provides the key learning points, a discussion of the problem in theory and practice, integrated case studies, and discussion points. Written in an accessible style, the book provides thought-provoking supplemental reading for masters and undergraduate students reading organisation theory, organisation development, political science, public administration, healthcare, information systems and business and management science.