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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Public Authorities and Public Policy - The Business of Government (Hardcover, New): Jerry Mitchell Public Authorities and Public Policy - The Business of Government (Hardcover, New)
Jerry Mitchell
R2,555 Discovery Miles 25 550 Ships in 18 - 22 working days

Public authorities are an increasingly important form of government in the United States. Every year, various public policies are entrusted to public authorities for implementation in the manner of a private firm but for the public interest. This edited collection presents an in-depth examination of the theory and practice of public authority administration and the current issues confronting public authorities in general. Cases are provided to invite discussion about the uses of authorities in different policy areas. The book begins with an introduction that reviews the premises that underlie the public authority concept and describes the policy activities and administrative organization of authorities. The first section of the book focuses on the external and internal techniques used to hold authorities accountable. The second section describes various financial issues relevant to authorities, highlighting ways to improve the security of bonds and providing cases showing how corporate subsidiaries are used to finance projects. The third section explores innovative uses of authorities in the areas of economic development, low-income housing creation, social problem-solving, and hazardous waste disposal. The final section considers the impact of public authorities, using economic impact analysis to measure quantitative benefits of one specific authority and probing the problems in evaluating performance in one state. The book concludes with a selected bibliography and a name and subject index. The book is a useful resource for courses in public administration, public policy, management, state and local government, urban planning, public finance, and political science.

Unmasking Administrative Evil (Hardcover, 5th edition): Danny L. Balfour, Guy B. Adams, Ashley E Nickels Unmasking Administrative Evil (Hardcover, 5th edition)
Danny L. Balfour, Guy B. Adams, Ashley E Nickels
R4,781 Discovery Miles 47 810 Ships in 10 - 15 working days

The relationship between evil and public affairs, as well as other fields and professions in public life, has come to the fore as institutions of government seek new ways to operate in an environment of extreme mistrust. Unmasking Administrative Evil, 5th Edition argues that the tendency toward administrative evil, as manifested in acts of dehumanization and genocide, is deeply woven into the identity of public affairs. Indeed, ordinary people may simply act appropriately in their organizational role-in essence, just doing what those around them would agree they should be doing-and at the same time, participate in what a critical and reasonable observer, usually well after the fact, would call evil. Even worse, under conditions of moral inversion, ordinary people can all too easily engage in acts of administrative evil while believing that what they are doing is not only correct, but in fact, good. This 5th edition offers important updates, including: A thorough discussion of contemporary virtue ethics as the field has evolved to offer an alternative to technical/rational ethics. An all-new three-part structure (What is Administrative Evil?, History and Cases, and The Future of Ethics in Praetorian Times) designed to aid in course organization and instruction. All-new cases, including an examination of the Flint water disaster, to provide contemporary examples of how populations can be marginalized and harmed by administrative processes that are blind to their consequences until it is too late. Laying the groundwork for a more ethical and democratic public life - one that recognizes its potential for evil, and avoids state-sponsored dehumanization and destruction - Unmasking Administrative Evil, 5th Edition is required reading for all students of administrative ethics and public service ethics, as well those in other administrative sciences.

The Economics of Experiences, the Arts and Entertainment (Hardcover): Ake E. Andersson, David E. Andersson The Economics of Experiences, the Arts and Entertainment (Hardcover)
Ake E. Andersson, David E. Andersson
R2,997 Discovery Miles 29 970 Ships in 10 - 15 working days

The Economics of Experiences, the Arts and Entertainment serves as a welcome and unique introduction to various economic aspects of the production and consumption of art and entertainment products. The book begins with analyses and discussion of neoclassical production and utility functions, with a focus on art and entertainment as instances of experience goods or services. The authors then go on to present alternative Austrian and institutional approaches which focus on the role of creative entrepreneurs in the market process. Aesthetic and psychological theories are also discussed with a focus on their impact on producers' and consumers' decisions, as well as historical examples of creative centres, such as Renaissance Florence and Post World War II New York. One important conclusion reached in the book is that there is no economically meaningful way to distinguish art from entertainment, if such a distinction is to be based on the inherent qualities of products. Instead, an analysis of the activities of interest groups, politicians and other gatekeepers to the world of the arts serves to illuminate how a designation as art serves to abolish market prices and suppress competition, in contrast to the much less distorted market for entertainment products. David and Ake E. Andersson's path-breaking book will appeal to scholars and researchers at all levels of academe involved in economics, public sector economics and those with a special interest in art and/or entertainment. Public and private sector managers, planners and administrators in various art and entertainment industries will also find much to engage them within this book.

Privatisation in the UK (Hardcover): V. V Ramanadham Privatisation in the UK (Hardcover)
V. V Ramanadham
R3,359 Discovery Miles 33 590 Ships in 10 - 15 working days

The Conservative's privatisation programme was one of the most ambitious aspects of their attempt to redraft the political and economic map of the United Kingdom. Originally published in 1988, this book explores the processes of privatisation from a variety of standpoints. Its contributors include academics, enterprise executives and government officials, many of whom had been closely involved in the programme. Fiscal, legal and social aspects of privatisation are explored but the book treats the subject as more than an immediate political issue and takes the opportunity to discuss the success - or otherwise - of public enterprise and to explore the implication of the UK experience for other countries which have an interest in privatisation.

Public Enterprise - Studies in Organisational Structure (Hardcover): V. V Ramanadham Public Enterprise - Studies in Organisational Structure (Hardcover)
V. V Ramanadham
R3,361 Discovery Miles 33 610 Ships in 10 - 15 working days

Originally published in 1986, this volume brings together papers on the organisational structure of select public enterprises from nine countries, developed and developing. They are set in different forms, work in different sectors and have diverse experiences, often on similar issues. The papers are written by top executives of the respective enterprises and, therefore, contain an authentic presentation of the problems and processes of organisation. The editor has included, at the beginning, an analytical review on certain fundamental aspects of organisational structure which, for the purpose of this volume, has been conceived in wide terms. Every one of these aspects is not exactly covered by every empirical paper. At the end he has provided a comparative review, trying to keep to a minimum repetition of material from the papers.

Empirical Health Economics (Hardcover): Andrew M. Jones Empirical Health Economics (Hardcover)
Andrew M. Jones
R11,654 Discovery Miles 116 540 Ships in 10 - 15 working days

This research review discusses some of the most influential literature in the area of empirical health economics. Health economics provides empirical evidence to aid decision-making across a broad spectrum of issues in health and health care. This evidence is often derived from econometric methods. This literature analysis covers landmark contributions to the development and application of these methods which span the field, ranging from structural models, models for health care costs and other microeconometric approaches, including bayesian methods, longitudinal data, applications to health technology assessment, along with field experiments and policy evaluation. This review will be of interest to economic researchers and students as well as health scholar's wishing to explore the development of modern econometrics applied to health policy.

Public Enterprise in Britain - Thoughts on Recent Experiences (Hardcover): V. V Ramanadham Public Enterprise in Britain - Thoughts on Recent Experiences (Hardcover)
V. V Ramanadham
R3,362 Discovery Miles 33 620 Ships in 10 - 15 working days

Originally published in 1959, the author has observed at first hand the workings of public enterprise in Britain. He has coupled objectivity with an acute sense of economic perception and has produced a clear and ordered study of the workings of nationalization in industry at the time. His book does not contain an argument on whether nationalization is desirable or not. On the assumption that there is nationalization he attempts to discuss certain important problems raised by it in the fields of management, pricing, resource allocation and public control. He hopes that a discussion of this nature will contribute towards ensuring the most satisfactory results from nationalization.

Politics, Finance and the Role of Economics - An Essay on the Control of Public Enterprise (Hardcover): C.D. Foster Politics, Finance and the Role of Economics - An Essay on the Control of Public Enterprise (Hardcover)
C.D. Foster
R3,228 Discovery Miles 32 280 Ships in 10 - 15 working days

Originally published in 1971, when nationalized industries employed about 7 per cent of the national labour force, created about 10 per cent of the gross domestic product and had annual investment programmes which were equal to those of all private manufacturing put together. Even this understates the scope of public enterprise at the time, since there were many other organizations, ranging from the BBC to the Public Trustee, which were semi-autonomous public enterprises, but not nationalized industries. Moreover, the public enterprise sector continued to grow, even under Conservative governments, and there were many reasons for thinking that no government would succeed in reversing this trend, for it was felt unlikely that, as government became more complex, it would disgorge many new activities which would be given a semi-autonomous, that is, public enterprise status. The author, drawing on personal experience, shows that the facts of ministerial and parliamentary control were very different from what the public and Parliament thought at the time. He describes the very great practical independence of the Boards and also how much Ministers had come to rely on persuasion (which not only can impose serious waste of time and money on both Boards and Government but is also inefficient). Ministers have least power where the aims of public enterprise are social rather than commercial. If there were no changes, the growth of public enterprise to achieve social purposes would mean an important decline in the power of Parliament and Ministers. This book explores solutions to this problem and concludes that the government must build up a cadre and capacity for financial control which at the time were lacking to it.

Governance Structures and Mechanisms in Public Service Organizations - Theories, Evidence and Future Directions (Hardcover,... Governance Structures and Mechanisms in Public Service Organizations - Theories, Evidence and Future Directions (Hardcover, Edition.)
Andrea Calabro
R2,653 Discovery Miles 26 530 Ships in 18 - 22 working days

This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing to the development of disciplines that focus on public management. It goes beyond the state of the art by addressing a number of specific issues in a more systematic fashion. The book's interdisciplinary focus is a particularly valuable asset, as its topic is situated at the crossroads of a number of fields, including public management, business administration, corporate governance, policy studies, political science, sociology, and third sector studies, all of which offer important perspectives and are important for the development of public management and public services. The book covers more than Italy and Norway and focuses specifically on public service organizations, addressing more aspects of their governance structures and mechanisms than any other book available today. The unique presentation of features related to the governance and management of different actors (state-owned enterprises, local public utilities, ministries, municipalities, citizens, etc.), involved at different levels in the production and provision of public services, makes it possible to compare and contrast these different perspectives and opens new avenues of theoretical collaboration and development.

Innovation in City Governments - Structures, Networks, and Leadership (Paperback): Jenny M. Lewis, Lykke Margot Ricard,... Innovation in City Governments - Structures, Networks, and Leadership (Paperback)
Jenny M. Lewis, Lykke Margot Ricard, Erik-Hans Klijn, Tamyko Ysa Figueras
R1,406 Discovery Miles 14 060 Ships in 10 - 15 working days

Innovation has become an important focus for governments around the world over the last decade, with greater pressure on governments to do more with less, and expanding community expectations. Some are now calling this 'social innovation' - innovation that is related to creating new services that have value for stakeholders (such as citizens) in terms of the social and political outcomes they produce. Innovation in City Governments: Structures, Networks, and Leadership establishes an analytical framework of innovation capacity based on three dimensions: Structure - national governance and traditions, the local socioeconomic context, and the municipal structure Networks - interpersonal connections inside and outside the organization Leadership - the qualities and capabilities of senior individuals within the organization. Each of these are analysed using data from a comparative EU research project in Copenhagen, Barcelona and Rotterdam. The book provides major new insights on how structures, networks and leadership in city governments shape the social innovation capacity of cities. It provides ground-breaking analyses of how governance structures and local socio-economic challenges, are related to the innovations introduced by these cities. The volume maps and analyses the social networks of the three cities and examines boundary spanning within and outside of the cities. It also examines what leadership qualities are important for innovation. Innovation in City Governments: Structures, Networks, and Leadership combines an original analytical approach with comparative empirical work, to generate a novel perspective on the social innovation capacity of cities and is critical reading for academics, students and policy makers alike in the fields of Public Management, Public Administration, Local Government, Policy, Innovation and Leadership.

The Management of Wicked Problems in Health and Social Care (Hardcover): Will Thomas, Anneli Hujala, Sanna Laulainen, Robert... The Management of Wicked Problems in Health and Social Care (Hardcover)
Will Thomas, Anneli Hujala, Sanna Laulainen, Robert McMurray
R4,634 Discovery Miles 46 340 Ships in 10 - 15 working days

At a time of growing pressure on health and social care services, this book draws together contributions which highlight contemporary challenges for their management. Providing a range of contributions that draw on a Critical Management Studies perspective the book raises macro-level concerns with theory, demographics and economics on the one hand, as well as micro-level challenges of leadership, voice and engagement on the other. Rather than being an attempt to define the 'wickedness' of problems in this field, this book provides new insights designed to be of interest and value to researchers, students and managers. Contributions from international researchers explore four main topics: identifying contemporary challenges in health and social care; managing, leading and following; listening to silent voices in delivering change; and new methodologies for understanding care challenges. The concerns discussed in this volume are 'wicked' in so far as they are persistent, pernicious and beyond the curative abilities of any single organisation or profession. Such problems require collaboration but also new approaches to listening to those who suffer their effects. This book demonstrates such listening through its engagement with policy makers, leaders, followers, professions, patients, forgotten groups and silenced voices. Moreover, it considers how future research might be transformed so as to shine a more inclusive light on 'wicked' problems and their amelioration. This is a timely and engaging book that challenges you - the reader - to think again about how we should look at, engage with and support all those involved in health and social care.

Reward for High Public Office - Asian and Pacific Rim States (Paperback): Christopher Hood, B.Guy Peters Reward for High Public Office - Asian and Pacific Rim States (Paperback)
Christopher Hood, B.Guy Peters; Foreword by Clay Wescott, Barbara Nunberg
R1,521 Discovery Miles 15 210 Ships in 10 - 15 working days

The choices made by governments about how to reward their top employees reveal a great deal about their values and their assumptions about governing. This book examines rewards of high public office in seven Asian political systems, a particularly rich set of cases for exploring the causes and consequences of the rewards of high public office, having some of the most generous and most meagre reward packages in the world. There are a range of economic, political and cultural explanations for the rewards provided by governments. Likewise, these choices are assumed to have a number of consequences, including variations in the levels of corruption and economic success. Reward for High Public Office includes case studies focusing on Australia, China, Hong Kong, Japan, Korea, New Zealand and Singapore. It will interest students and researchers of politics, public administration and Asian studies.

Administrative Reform Comes of Age (Hardcover, Reprint 2014): Gerald E. Caiden Administrative Reform Comes of Age (Hardcover, Reprint 2014)
Gerald E. Caiden
R3,352 Discovery Miles 33 520 Ships in 10 - 15 working days
Medical Professionals - Conflicts and Quandaries in Medical Practice (Hardcover): Kathleen Montgomery, Wendy Lipworth Medical Professionals - Conflicts and Quandaries in Medical Practice (Hardcover)
Kathleen Montgomery, Wendy Lipworth
R4,200 Discovery Miles 42 000 Ships in 10 - 15 working days

Medical Professionals: Conflicts and Quandaries in Medical Practice offers a fresh approach to understanding the role-related conflicts and quandaries that pervade contemporary medical practice. While a focus on professional conflicts is not new in the literature, what is missing is a volume that delves into medical professionals' own experience of the conflicts and quandaries they face, often as a result of inhabiting multiple roles. The volume explores the ways in which these conflicts and quandaries are exacerbated by broader societal forces, including changing scientific and technological paradigms, commercialization, and strengthened consumer movements, which simultaneously expand the scope of roles and responsibilities that medical professionals are expected to fulfill, and make it more difficult to do so. Several empirical chapters analyze data from qualitative interview studies with clinicians and other stakeholders. The studies highlight the burdens on clinicians who are expected to make informed and justified judgments and decisions in the midst of competing pressures; authors describe the methods that clinicians use to address the associated tensions within specific contexts. Two conceptual chapters follow and offer some innovative ways to think about the challenges facing medical professionals as they strive to make sense of the changing landscape within healthcare. The first reflects on the challenges to clinical practice in the midst of shifting and often competing definitions of disease and associated ideologies of care. The second reflects more broadly on the utility of value pluralism as a framework for conceptualizing and working through moral and professional quandaries. The book concludes with a chapter containing suggestions for how members of the medical profession might reframe their thinking about their roles, responsibilities, and decision-making in the midst of inevitable quandaries such as those presented here. This book will be of vital reading for academics, researchers, educators, postgraduate students, and interested health care practitioners and administrators.

Voluntary and Public Sector Collaboration in Scandinavia - New Approaches to Co-Production (Hardcover, 1st ed. 2021): Bjarne... Voluntary and Public Sector Collaboration in Scandinavia - New Approaches to Co-Production (Hardcover, 1st ed. 2021)
Bjarne Ibsen
R3,673 Discovery Miles 36 730 Ships in 10 - 15 working days

In thirteen chapters, the contributors to this volume analyse the different dimensions of a new form of collaboration, termed collective co-production, in the Scandinavian countries. It is a characteristic of the Scandinavian countries - Sweden, Norway and Denmark - that they have both a large public and voluntary sector. For decades, the dominant type of collaboration between the two sectors has consisted of the public sector providing financial support to organisations in the voluntary sector, while the activities are undertaken by the organisation itself. In recent times, however, a new discourse has emerged, with a strong political focus on developing closer collaboration between the two sectors. The book analyses collective co-production between the voluntary and public sectors, and identifies what distinguishes this form of collaboration from others. It looks at the scope of collective co-production, how and why it differs between welfare areas, as well as the political vision for co-production and the extent to which it lives up to those expectations. This discourse promotes a type of collaboration wherein organisations, associations and volunteers can participate in the implementation of tasks for which public institutions are responsible. The book is a valuable resource for professionals in voluntary organizations and public welfare units working with co-production and for researchers and students in the fields of civil society, voluntary sector and welfare policy.

Computers in the Public Service (Hardcover): G.M Lamb Computers in the Public Service (Hardcover)
G.M Lamb
R4,206 Discovery Miles 42 060 Ships in 10 - 15 working days

When this book was first published in 1973 there had been little study of the relationships between the organizational structures of public bodies and their use of information technology. This volume was therefore one of the first to describe how such strcures determine computer use, and how technology in turn influence the services provided. It also discusses the changes that computerization brought about in staffing structures and in the role of the specialist, analyses the ways in which they have modified human resource policies and practices and surveys signifcant trends in the employment and career development of IT staff.

Civil Service Systems in Asia (Hardcover): John P. Burns, Bidhya Bowornwathana Civil Service Systems in Asia (Hardcover)
John P. Burns, Bidhya Bowornwathana
R3,798 Discovery Miles 37 980 Ships in 10 - 15 working days

This extensive book critically examines and contrasts the civil service systems of eight diverse Asian countries; Bangladesh, China, India, Japan, Laos, the Philippines, South Korea and Thailand, using a common comparative framework. The authors compare the civil service systems in each country discussing several factors including historical development, internal labour markets, degree of representativeness, level of politicization, the effect of public opinion, the impact of reform and diffusion and their place in two popular configurations of civil service systems.The authors go on to demonstrate the utility of comparative research by analysing the findings of the country studies and comparing the Asian countries against each other and the Asian experience as a whole against that of the West. They discover that there are considerable differences between the Asian civil service systems, illustrated by the degree to which political parties penetrate the civil service and the extent to which government agencies act as employers of last resort. Other conclusions drawn highlight the fact that in spite of many similarities, there are also sizeable differences between Asian and Western civil services, including a lack of political neutrality in many Asian countries. Civil Service Systems in Asia will be of great interest and value to academics and advanced level students in public administration, law, political science and Asian studies.

India and the World in the First Half of the Twentieth Century (Hardcover): Madhavan K. Palat India and the World in the First Half of the Twentieth Century (Hardcover)
Madhavan K. Palat
R4,212 Discovery Miles 42 120 Ships in 10 - 15 working days

This book examines how India was placed and placed itself in the world during the first half of the 20th century in a period of global turmoil and set against the subcontinental contest for independence. In situating India in the world, it looks not just at current foreign policy studies, but also at geopolitics, World War experiences, theoretical and strategic approaches, early foreign policy institutional transitions and the role of Indian civil and foreign diplomatic services. The work explores history and theory with a focus on cosmopolitanism beyond nationalism. The use of extensive sources from archives in UK and Russia - especially in different languages, mainly German and Russian - lends this volume an edge over most other works. The book will be useful to professional academics, historians including military historians, security specialists, literary specialists, foreign policy experts, journalists and the general reader interested in international issues.

Parliamentary Accountability - A Study of Parliament and Executive Agencies (Hardcover): Philip Giddings Parliamentary Accountability - A Study of Parliament and Executive Agencies (Hardcover)
Philip Giddings
R4,020 Discovery Miles 40 200 Ships in 18 - 22 working days

Written by members of the Study of Parliament Group, this book assesses Parliament's response to the reorganization of much of the Civil Service into executive agencies. Chief executives have been given freedom to take operational decisions, yet ministers insist that they themselves remain constitutionally responsible for the work of the agencies. After reviewing Parliament's mechanisms and considering several case studies, the authors conclude that Parliament has yet to exploit fully the opportunities for greater accountability which the new arrangements provide. It contains case-studies of two new agencies, benefits and employment.

Public Management in Times of Austerity (Hardcover): Hanne Foss Hansen, Mads Boge Kristiansen, Eva Moll Sorensen Public Management in Times of Austerity (Hardcover)
Hanne Foss Hansen, Mads Boge Kristiansen, Eva Moll Sorensen
R4,213 Discovery Miles 42 130 Ships in 10 - 15 working days

Since 2008, the world has experienced an enormous decrease of wealth. By many measures the impact of the crisis was severe. The fall in GDP, the collapse of world trade, the rise in unemployment, and the credit slump reached bigger proportions than in any other crisis since World War II. Although the economic figures seem to improve in some countries, the crisis continues being a challenging issue and is said to be one of the most important problems governments face today. The crisis has put public finances under ever increasing pressure, and governments have responded through austerity measures such as new fiscal rules and budgeting procedures and cutbacks of public spending. Public Management in Times of Austerity seeks to explore the austerity policies adopted by European governments and their consequences to public management. It asks how governments have implemented new rules leading to more stringency in public budgeting and financial management, and how they have cut back public expenditure. These questions are examined comparatively through case studies in different parts of Europe, and variations across countries are discussed and explained. Throughout the volume, the consequences of the crisis and austerity policies for public management are discussed. What is the relationship between crisis and decision-making in the public sector, and how does austerity affect public-sector organisation? As the previous crisis in the 1970s resulted in a major reform movement, which was later referred to as New Public Management, Public Management in Times of Austerity look to understand whether the current crisis also leads to a wave of public management reform, and if so what is the content of this?

Private Sector Involvement in Urban Solid Waste Collection - UNESCO-IHE PhD Thesis (Hardcover): Sampson Oduro-Kwarteng Private Sector Involvement in Urban Solid Waste Collection - UNESCO-IHE PhD Thesis (Hardcover)
Sampson Oduro-Kwarteng
R5,505 Discovery Miles 55 050 Ships in 10 - 15 working days

`It is really encouraging to see that such a book has been published ... No one can deny that Open University students - and all other interested parties - are given both sides of case.' - Tribune

Governing through Regulation - Public Policy, Regulation and the Law (Hardcover): Eric Windholz Governing through Regulation - Public Policy, Regulation and the Law (Hardcover)
Eric Windholz
R4,637 Discovery Miles 46 370 Ships in 10 - 15 working days

Over the past forty years, numerous theoretical advances have been made. From Ayres' and Braithwaite's ground breaking work on 'responsive regulation', we have seen models of 'smart regulation', 'regulatory governance' and 'regulatory capitalism' emerge to capture the growing prevalence and importance of regulation in modern liberal Western capitalist societies. Important advances also have been made in the practice of regulation, with regulators evolving from traditional enforcement focussed 'command and control' models to being 'modern regulators' with a suite of diverse and innovative regulatory tools at their disposal. The book presents and critically examines these theoretical and practical developments from the perspective of governments who design regulations, and the regulators that deploy them. In doing so, the book examines the various forces and interests that influence and shape the regulatory endeavour, and the practical challenges facing governments and regulators when deciding whether and how to regulate. This volume is a study of regulation in context: in the context of the public policy it is designed to deliver; the law that enables, shapes and holds it to account; and the evolving societal and institutional frameworks within which it takes place. Aimed to provide innovative cross-disciplinary conceptual frameworks that regulators, regulatees, those whom regulation is intended to benefit, and academics, might employ to better understand and undertake the regulatory endeavour. This will be of great interest to researchers, educators, advanced students and practitioners working in the fields of political science, public management and administration, and public policy. .

Marketing Management and Communications in the Public Sector (Hardcover, 2nd edition): Martial Pasquier, Jean-Patrick Villeneuve Marketing Management and Communications in the Public Sector (Hardcover, 2nd edition)
Martial Pasquier, Jean-Patrick Villeneuve
R4,645 Discovery Miles 46 450 Ships in 10 - 15 working days

This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and communications, two fields that have continued to grow in importance for modern public administrations. With extended coverage of topics such as social marketing and institutional communication, the authors skilfully build on the solid foundations laid down in the previous edition. Replete with real-world case studies and examples, including new material from the USA, Australia, and Asia, this book gives students a truly international outlook. Additional features include exercises and discussion questions in each chapter and an illustrative extended case study. This refreshed text is essential reading for postgraduate students on public management degrees, and aspiring or current public managers. The Open Access version of this book, available at http://www.taylorfrancis.com/books/e/9781315622309, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Employee Turnover in the Public Sector (Hardcover): Oscar Miller, Jr. Employee Turnover in the Public Sector (Hardcover)
Oscar Miller, Jr.
R3,218 Discovery Miles 32 180 Ships in 10 - 15 working days

In this title, first published in 1996, the author uses the locus of control personality construct to show how workers who believe they can influence life events (internals) perceive and evaluate work conditions differently than workers who believe that life events are beyond their control (externals). The author also develops a social exchange model of quitting which takes advantage of the positive (job reward) and negative (job cost) qualities inherent in work conditions. Workers tend to quit their jobs when job costs outweigh job rewards when better alternatives exist. Moreover, personality interacts with employees' evaluation of job costs and rewards and quitting behaviour. This book will be of interest to students of business studies and human resource management.

Presidents and the Politics of Agency Design - Political Insulation in the United States Government Bureaucracy, 1946-1997... Presidents and the Politics of Agency Design - Political Insulation in the United States Government Bureaucracy, 1946-1997 (Hardcover)
David E. Lewis
R2,587 Discovery Miles 25 870 Ships in 10 - 15 working days

The administrative state is the nexus of American policy making in the postwar period. The vague and sometimes conflicting policy mandates of Congress, the president, and courts are translated into real public policy in the bureaucracy. As the role of the national government has expanded, the national legislature and executive have increasingly delegated authority to administrative agencies to make fundamental policy decisions. How this administrative state is designed, its coherence, its responsiveness, and its efficacy determine, in Robert Dahl's phrase, "who gets what, when, and how." This study of agency design, thus, has implications for the study of politics in many areas. The structure of bureaucracies can determine the degree to which political actors can change the direction of agency policy. Politicians frequently attempt to lock their policy preferences into place through insulating structures that are mandated by statute or executive decree. This insulation of public bureaucracies such as the National Transportation Safety Board, the Federal Election Commission, and the National Nuclear Security Administration, is essential to understanding both administrative policy outputs and executive-legislative politics in the United States. This book explains why, when, and how political actors create administrative agencies in such a way as to insulate them from political control, particularly presidential control.

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