Collaborative public management is a concept that describes the process of government and the private sector working together in multi-organizational arrangements to solve problems that cannot be solved (or easily solved) by single government organizations. Collaborative public management may also include participatory governance: the active involvement of citizens in government decision-making. This book presents current state-of-the-art empirical research and conceptualizing about collaborative public management. The contributors are top scholars in public management and public policy. The book examines how recent case studies have produced evolutions in public management theory, particularly since the publication of Robert Agranoff and Michael McGuire's award-winning book Collaborative Public Management: New Stratagies for Local Governments (Georgetown University Press, 2003). The thirteen chapters in the book are primarily organized by major topics in collaborative public management (e.g. how governments choose collaborative partners) and describe various recent cases that have advanced our understanding of the topic. One chapter (Chapter 6) provides a new case study.

Examining how public and nonprofit managers improve productivity in their organizations, Evan M. Berman lays out a wide range of tools and strategies to promote employee motivation, client orientation, cost-effective service delivery, effective partnering, harmonious workplace relations, and the use of information technology. Productivity in Public and Nonprofit Organizations presents a positive view of the possibility of improvement through many hands-on examples of change. It offers specific advice on overcoming vital challenges that managers often encounter when they seek to improve their organizations and units. In a clear and effective writing style, Berman argues that managers must combine technology and analysis with psychology and foresight in human relations. This book further includes survey data about the use of productivity improvement strategies in a wide range of public and nonprofit organizations.

Productivity in Public and Nonprofit Organizations will be of great interest to professionals and students in the fields of public administration, management, and organization studies.

"Decentralise authority and let managers manage" has been an almost universal message in UK public services over the last 15 years. But does it really work? This study attempts to show that behind the ministerial rhetoric the experiences of NHS trusts, grant maintained schools and housing associations were in practice distinctly mixed. The text offers a theoretical analysis of the origins and results of decentralized public management in the UK.

The Police Misconduct Complaint Investigations Manual provides a timely and unique, step-by-step approach to conducting or reviewing police misconduct investigations, whether a complaint involves a lower-level allegation of discourtesy or more serious concerns such as excessive force or criminal behavior. Utilizing real-life examples and updated case law to illustrate points, it provides best practices for investigating police action resulting in misconduct complaints. The Manual's comprehensive approach includes detailed procedures and policy considerations from intake through case closure, and discusses data tracking, reporting on trends, selecting and training investigative staff, civilian oversight, and a host of special issues that can arise with police misconduct complaints. The Manual is suitable for both sworn personnel and civilians handling or reviewing investigations and whether working internally for a police department or externally in oversight or another capacity. The guidance provides detailed examples of witness interview questions and types of evidence to collect, with discussion on making difficult credibility determinations and approaches to analyzing the information gathered to arrive at a recommended finding. Review questions are found at the end of most chapters, for use in academic or investigative training environments. Police officers engaged in the often complex and challenging work of public safety deserve and expect objective, thorough, and timely handling of complaints. Complainants and other stakeholders seek accountability and transparency when an officer behaves in a way that raises questions about their professionalism. The Complaint Investigations Manual provides instruction on handling misconduct complaints in a manner that will ensure the goals of law enforcement and stakeholders are met. The authors intentionally use a broad approach to make the Manual relevant and easy to use by law enforcement personnel, civilians in oversight or other capacities who work on police misconduct matters, and the criminal justice academic community. It is a critical primer for internal affairs investigators, police managers, law enforcement leaders, auditing professionals, civilian oversight practitioners, government representatives, community advocates, criminal and social justice students, and all others in pursuit of fair, thorough, and timely investigations of police misconduct complaints.

“Worth a read for anyone who cares about making change happen.”—Barack Obama A powerful new blueprint for how governments and nonprofits can harness the power of digital technology to help solve the most serious problems of the twenty-first century As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach—public interest technology—that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea—and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society’s most serious problems.

This accessible book aims to inform readers interested in assessing privatization and market development concepts on a global scale, and outlines a range of thinking on how these policy ideas have moved around the globe. Bringing together an international team of contributors, the book traces how privatization concepts have grown in application, and how they have spread to become a central policy idea for governments. And whilst interest in the initial policy of selling-off state owned enterprises has peaked, the contracting and partnership modes of privatization have risen to global prominence. This book also reflects on the importance of the privatization family of ideas on both developed and developing countries. Privatization and Market Development will be of great interest to those involved in public administration and public policy making from a global perspective.

This edited collection examines corruption in the public sector, assessing case studies from across the globe in order to provide an international perspective on this worldwide issue. Case studies include an examination of how corruption has been minimized in Singapore and Hong Kong; an assessment of corruption in India under Modi, who was elected on a promise to reduce corruption; a study of corruption in Bangladesh, and an evaluation of attempts to curb corruption in South Africa. This collection also includes a comparative study of corruption in Brazil and Chile, and a global perspective on the development of ethical privacy policies in e-government. The original case studies included in this book are brought together in an effort to identify common themes that impinge upon the fight against corruption, despite the particular nuances of individual nations. The contributions included in this edited collection also cover themes that are not often studied, including corruption in government procurement, the nascent issue of the 'right to privacy' stemming from e-governance, and the proclivity of governments to hide behind Official Secrets Acts to withhold information - ostensibly guaranteed under the 'right to information' which is vital in the fight against corruption. Providing a broad overview on public sector corruption, including local and national perspectives, this edited collection is essential reading for scholars of both public policy and corruption worldwide.

Many accounts of British development since 1945 have attempted to discover why Britain experienced slower rates of economic growth than other Western European countries. In many cases, the explanation for this phenomenon has been attributed to the high level of defence spending that successive British post-war governments adhered to. Yet is it fair to assume that Britain's relative economic decline could have been prevented if policy makers had not spent so much on defence? Examining aspects of the political economy and economic impact of British defence expenditure in the period of the first cold war (1945-1955), this book challenges these widespread assumptions, looking in detail at the link between defence spending and economic decline. In contrast to earlier studies, Till Geiger not only analyses the British effort within the framework of Anglo-American relations, but also places it within the wider context of European integration. By reconsidering the previously accepted explanation of the economic impact of the British defence effort during the immediate post-war period, this book convincingly suggests that British foreign policy-makers retained a large defence budget to offset a sense of increased national vulnerability, brought about by a reduction in Britain's economic strength due to her war effort. Furthermore, it is shown that although this level of military spending may have slightly hampered post-war recovery, it was not in itself responsible for the decline of the British economy.

The new context and character of public service--shifting values, entrepreneurship, information technology, multi-sector careers--require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, it sets standards for everyone who conducts the public's business, and links them with performance management, human resource administration and information technology skills. The book identifies the ethical foundations of public service and how to integrate them in practice. It also addresses individual leadership, what it means and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.

The concept and practice of civic service is deeply rooted in America's past, present, and future, and has been a featured component of recent presidential agendas. Yet despite ongoing debates about the methods and values of civic service, no recent book has systematically analyzed the effectiveness and outcomes of service programs in America. Civic Service: What Difference Does It Make? presents a thorough, research-based evaluation of public service programs in the United States. Divided into four key parts, this groundbreaking volume presents original information not found anywhere else. Selected Contents: Part 1. Ideological and Historical Context1. The Ideal2. Policy EvolutionPart 2. Evidence and Methods3. The Nature of the Evidence4. Methodology: Defining Civic ServicePart 3. Research Synthesis Findings5. Civic Service Outcomes6. Qualities of Successful ProgramsPart 4. Summing Up and Taking Stock7. Drawing Conclusions about Civic Service8. Policy Implications: The Evolution of Civic Services ObjectivesAppendices

This engaging book presents a model for personal reflection on what a career in public service means. It's designed not to convince the reader to take up a public service career, but rather to invite him or her to explore the implications for one's identity that are inherent in the public service life. Lively and anecdotal, Invitation to Public Administration directly confronts the various difficult issues involved with a public service career even as it evokes self-reflection. It is equally useful for undergraduate through Ph.D. level readers, and it is ideal supplemental reading for any foundational course in Public Administration. The book will also stimulate public service professionals seeking fresh insights for their own careers.

This essential guide to commissioning and purchasing in social care provides case studies, guidelines, and checklists to help readers to assess need, develop care plans and select suppliers of care. It clearly explains:

• the reasons for the shift to commissioning and purchasing away from direct provision
• the distinction between commissioning and purchasing
• how to ensure that the commissioning and purchasing process fully reflects the views of users and carers
• contracts and tenders
• costs and prices in relation to providing quality care
• how safeguards can be built into the commissioning and purchasing process.

This is an invaluable resource that focuses on the practical skills required to deliver effective care. It has been written for social care students, frontline staff and their managers to help them through the process.

Since the 1980s, the public sector has been undergoing major changes throughout the Western industrialized world, the transitional economies of Central and Eastern Europe, Latin America and South East Asia. The main thrust of these changes has been to bring public sector management practices closer to those of the private sector. This raises the question of how far public and private sector management are comparable.
This set examines the relationships between public and private sector management in terms of both classical management theory and the new public management that emerged in the 1980s and 1990s. While the collection concentrates on articles from the last twenty years, some historical pieces are also included. Individual volume introductions as well as a general introduction place the articles in their historical context. A detailed index is also provided.

The term collaboration is widely used but not clearly understood or operationalized. However, collaboration is playing an increasingly important role between and across public, nonprofit, and for-profit sectors. Collaboration has become a hallmark in both intragovernmental and intergovernmental relationships. As collaboration scholarship rapidly emerges, it diverges into several directions, resulting in confusion about what collaboration is and what it can be used to accomplish. This book provides much needed insight into existing ideas and theories of collaboration, advancing a revised theoretical model and accompanying typologies that further our understanding of collaborative processes within the public sector. Organized into three parts, each chapter presents a different theoretical approach to public problems, valuing the collective insights that result from honoring many individual perspectives. Case studies in collaboration, split across three levels of government, offer additional perspectives on unanswered questions in the literature. Contributions are made by authors from a variety of backgrounds, including an attorney, a career educator, a federal executive, a human resource administrator, a police officer, a self-employed entrepreneur, as well as scholars of public administration and public policy. Drawing upon the individual experiences offered by these perspectives, the book emphasizes the commonalities of collaboration. It is from this common ground, the shared experiences forged among seemingly disparate interactions that advances in collaboration theory arise. Advancing Collaboration Theory offers a unique compilation of collaborative models and typologies that enhance the existing understanding of public sector collaboration.

Continuing in the standard of excellence set by previous editions, the Updated to reflect changes in the political systems of the former Sovi Clearly articulating recent developments in the shifting global politi Here is a sample of the numerous colleges and universities that have b enefited from previous editions of Public Administrationration, Sixth Edition is the preferred text for all upper-level undergraduate and gr aduate students taking courses in comparative public administration, c omparative politics, and political development, as well as government administrators, political scientists, sociologists, and historians see king the latest analyses of public administration issues.

The public sector in the UK has undergone radical change over the last two decades. Consequently, managers and service professionals have had to adopt new ways of working and acquire a wide range of new managerial skills to deal with the changes that have taken place. The continuing process of change in the public sector also means that these managerial skills need to be continually maintained and developed. This book provides comprehensive coverage of public sector management approaches covering: c Strategy c Finance c Human resources c Marketing c Quality c Information systems. Thus it provides managers, professionals and students with a clear understanding of the main elements of each aspect of management as applied in public sector organizations. The book also outlines the ongoing changes which will impact on public sector organizations in the future and discusses the implications of these changes for public sector management methods.

The Handbook on the Economics of Conflict conveys how economics can contribute to the understanding of conflict in its various dimensions embracing world wars, regional conflicts, terrorism and the role of peacekeeping in conflict prevention. The economics of conflict is a relatively new branch of the discipline of economics. Conflict provides opportunities for applying game theory involving strategic behaviour, interactions and interdependence between adversaries. The Handbook demonstrates that conflict and its prevention is costly; it considers new dimensions such as ethnic cleansing, destructive power, terrorism, corruption, the impact of new technology, peacekeeping, the role of economists in defence ministries and the use of private contractors in conflict. This unique and comprehensive resource presents a set of original contributions by distinguished experts, providing theoretical, empirical and case-study material. It will prove invaluable for students and researchers interested in defence and peace economics, international relations and strategic studies. Policymakers and defence industry executives will also find this book a fascinating read. Contributors : C. Anderton, S.H. Bae, C.P. Barros, N. Bennett, U. Berkok, L. Bilmes, V. Bove, D. Braddon, J. Bradley, J. Brauer, J. Carter, F. Coulomb, N. Davies, S. Davies, P. Dowdall, J.P. Dunne, A. Gibbons, L.A. Gil-Alana, P. Hall, K. Hartley, J. Hudson, D. Jones, C. Kollisa, S. Markowski, A. Ott, S.M. Paleologou, K. Pittel, I. Ringel, D. Rubbelke, Selami Sezgin, Sennu Sezgin, R. Smith, B. Solomon, J. Stiglitz, A. Tishler, T. Turner, M. Vahabi, V. Zervos

A definitive guide to the people in power in every part of the world, this book details some 16,000 government ministries, departments, agencies, corporations and their connected bodies from every country in the world. Each chapter contains: notes on the head of state; an outline of the country's legislature and governmental system; a list of ministries, together with principal personnel; government departments and their connected bodies; nationalized industries; and government organizations and affiliated groups arranged by subject heading. Subject headings include - agricultural organizations, banks, the armed forces, trade organizations, development bodies, energy, the media, tourism, telecommunications and judicial bodies. Each entry contains, where appropriate: names and titles of principal officials; full address, telephone, telex and fax numbers; and an outline of each organization's activities. This edition carries constitutional information on countries with federal states, including listings of major state institutions.

A leading global branding expert shows how to apply powerful private-sector branding strategies to the public sector From government programs to non-profit organisations to global NGOs, organisations in the public sector are increasingly turning to branding strategies employed by for-profit companies to develop their images. Image is everything, particularly in the developing world in which many public-sector groups operate. Consequently, the public sector is the next big growth area in branding, but few books address branding strategy specific for this sector. Branding for the Public Sector fills this gap with powerful and effective branding strategies backed by case studies and examples. Author Paul Temporal covers branding architecture, brand vision, market research, brand perception, brand engagement, brand communication, managing brand change, and much more. Additionally, he covers the future of public sector branding and how organisations in the public sector may be a key driver of economic growth and prosperity through the twenty-first century. -Presents prescriptive, practical guidance on applying branding lessons from the private sector to public sector organisations -Ideal for leaders of government ministries and departments, non- profit groups, global aid groups, and marketing and PR professionals who manage branding for such groups -Fills a gap in branding literature and addresses a growth industry in marketing and branding -Written by Paul Temporal, a leading global expert on brand creation, development, and management The public sector is just waking up to the potential benefits of branding practices taken from leading corporations. Branding for the Public Sector offers expert guidance for managers and leaders who want to build powerful, influential brands in the public sector.

Focusing on the work and labor history of shipyard workers in the Royal Dockyards, this text examines the question of state employment and the specific characteristics of that pattern of industrial relations. It encompasses discussions of the nature of work and resistance to forms of authority. Particular forms of control are available to the employer which are absent from the experience of the private sector. In addition, the state is often under pressure to act as a model employer, and this can lead to tensions between this objective and the need for financial constraint and public surveillance of the uses of taxation.

How does social spending relate to economic growth and which countries have got this right and wrong? Peter Lindert examines the experience of countries across the globe to reveal what has worked, what needs changing, and who the winners and losers are under different systems. He traces the development of public education, health care, pensions, and welfare provision, and addresses key questions around intergenerational inequality and fiscal redistribution, the returns to investment in human capital, how to deal with an aging population, whether migration is a cost or a benefit, and how social spending differs in autocracies and democracies. The book shows that what we need to do above all is to invest more in the young from cradle to career, and shift the burden of paying for social insurance away from the workplace and to society as a whole.

The Chinese imperial examination system is unique in traditional Chinese society with origins dating back 1,300 years, and has had a far-reaching impact not only on contemporary Chinese society, but also on government systems of other countries around the world. The system was originally created as a political institution to recruit officials to serve the Chinese imperial government. During the period of its use, from 605 through 1905, the imperial examination system played a central role in the Chinese imperial government. It served as a tool for the political and ideological control, functioned as a proxy for education, produced the elite social class, and became a dominant culture in the traditional Chinese society. During its 1,300 years, the system generated countless publications, including the imperial government publications and a variety of non-government works. After the abolition of the system in 1905, numerous publications produced by the international research community spawned the Chinese imperial examination studies. The interdisciplinary study involved a whole range of disciplines, including history, political science, sociology, education, psychology, culture, literature, linguistics, anthropology, philosophy, religion, mathematics, economics, and archive studies. It would be impossible for one to understand China without knowing the imperial examination system and the vast collection of the imperial examination studies. This book provides an annotated bibliography for 214 publications that are relevant to the imperial examination studies, and each entry includes a review to serve as a guide to readers for this collection. Of the 214 publications, 155 are written in Chinese, and 59 are English publications. Although the 214 publications only comprise a fraction of the imperial examination studies, with a variety of subjects and research quality, this bibliography represents in considerable depth the scope of the development of the imperial examination studies. Through selecting, presenting, and reviewing a variety of significant publications, this book provides quick access to the essential literature of the imperial examination studies. College students, faculty, or any other readers who are interested in learning, teaching, or researching the Chinese imperial examination system, Chinese history, the Chinese government systems, culture, ideology, education, literature, and current social issues will find The Chinese Imperial Examination System: An Annotated Bibliography to be an important addition to their research.

This in-depth study includes data from nine case study areas which have been subjected to detailed examination. The Review assesses the scope and value of public library services currently provided in England and Wales, with a schedule of guidelines and wide-ranging recommendations which lead to a blueprint for services in the new millennium. The Report: examines the changing world within which public libraries have to operate; incorporates significant developments in the UK and abroad over the last ten years; analyses the changing and emerging needs of the public; investigates partnerships, links with other information sectors, and the relationships between library services and other local authority services. It is essential reading for everyone who deals with the public library sector. Contents: Summary; Schedule of recommendations; Scope and structure; The public library's environment; Users and their interests; Functions and services; Funding and control; Repercussions of change; Cooperative endeavours; Appendices; Bibliography; Index.

This work provides the reader with an understanding of team building in a health care environment, and shows managers how to build a team that is committed to delivering quality. Topics covered include key quality concepts, team exercises, how to be a team member, team empowerment and continuous quality improvement. The facilitator's guide provides all the lesson plans, overhead projection masters and guides to all the exercises necessary for the team leader or trainer to run a teambuilding workshop.

This encyclopedic reference/text provides an analysis of the basic issues and major aspects of bureaucracy, bureaucratic politics and administrative theory, public policy, and public administration in historical and contemporary perspectives. Examining theoretical, philosophical, and empirical interpretations, as well as the intricate position of bureaucracy in government, politics, national development, international relations, and a host of other institutions, the book focuses on the multifunctional role of public bureaucracies in societies with various socioeconomic, political, cultural, and ideological orientations and covers a wide range of processes and subjects.