The public sector in the UK has undergone radical change over the
last two decades. Consequently, managers and service professionals
have had to adopt new ways of working and acquire a wide range of
new managerial skills to deal with the changes that have taken
place. The continuing process of change in the public sector also
means that these managerial skills need to be continually
maintained and developed. This book provides comprehensive coverage
of public sector management approaches covering: c Strategy c
Finance c Human resources c Marketing c Quality c Information
systems. Thus it provides managers, professionals and students with
a clear understanding of the main elements of each aspect of
management as applied in public sector organizations. The book also
outlines the ongoing changes which will impact on public sector
organizations in the future and discusses the implications of these
changes for public sector management methods.
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