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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Public Services and Citizenship in European Law - Public and Labour Law Perspectives (Hardcover): Mark Freedland, Silvana... Public Services and Citizenship in European Law - Public and Labour Law Perspectives (Hardcover)
Mark Freedland, Silvana Sciarra
R4,259 R1,927 Discovery Miles 19 270 Save R2,332 (55%) Ships in 12 - 17 working days

The operation of public services at both domestic and European levels is becoming a subject of considerable interest to researchers and policy makers alike. This book examines the economic and political implications of public services alongside a detailed analysis of their legal impact. Through this analysis, a new concept of constitutional citizenship is identified; a concept which would give consumers, as well as employees, new rights. The book also examines the new doctrine of services of general economic interest, as enshrined in the Amsterdam Treaty, and the impact it will have on public services. The privatization of public services and the resulting impact on consumers is also dealt with.

Measuring Social Welfare - An Introduction (Paperback): Matthew D. Adler Measuring Social Welfare - An Introduction (Paperback)
Matthew D. Adler
R1,499 R1,162 Discovery Miles 11 620 Save R337 (22%) Ships in 12 - 17 working days

Disputes over government policies rage in a number of areas. From taxation to climate change, from public finance to risk regulation, and from health care to infrastructure planning, advocates debate how policies affect multiple dimensions of individual well-being, how these effects balance against each other, and how trade-offs between overall well-being and inequality should be resolved. How to measure and balance well-being gains and losses, is a vexed issue. Matthew D. Adler advances the debate by introducing the social welfare function (SWF) framework and demonstrating how it can be used as a powerful tool for evaluating governmental policies. The framework originates in welfare economics and in philosophical scholarship regarding individual well-being, ethics, and distributive justice. It has three core components: a well-being measure, which translates each of the possible policy outcomes into an array of interpersonally comparable well-being numbers, quantifying how well off each person in the population would be in that outcome; a rule for ranking outcomes thus described ; and an uncertainty module, which orders policies understood as probability distributions over outcomes. The SWF framework is a significant improvement compared to cost-benefit analysis (CBA), which quantifies policy impacts in dollars, is thereby biased towards the rich, and is insensitive to the distribution of these monetized impacts. The SWF framework, by contrast, uses an unbiased measure of well-being and allows the policymaker to consider both efficiency (total well-being) and equity (the distribution of well-being). Because the SWF framework is a fully generic methodology for policy assessment, Adler also discusses how it can be implemented to inform government policies. He illustrates it through a detailed case study of risk regulation, contrasting the implication of results of SWF and CBA. This book provides an accessible, yet rigorous overview of the SWF approach that can inform policy-makers and students.

Yardstick Competition among Governments - Accountability and Policymaking when Citizens Look Across Borders (Hardcover): Pierre... Yardstick Competition among Governments - Accountability and Policymaking when Citizens Look Across Borders (Hardcover)
Pierre Salmon
R1,827 Discovery Miles 18 270 Ships in 12 - 17 working days

Measuring government effectiveness is essential to ensuring accountability, as is an informed public that is willing and able to hold elected officials and policy-makers accountable. There are various forms of measurement, including against prior experience or compared to some ideal. In Yardstick Competition among Governments, Pierre Salmon argues that a more effective and insightful approach is to use common measures across a variety of countries, state, or other relevant political and economic districts. This facilitates and enables citizens comparing policy outputs in their own jurisdictions with those of others. An advantage of this approach is that it reduces information asymmetries between citizens and public officials, decreasing the costs of monitoring by the former of the latter -along the lines of principal-agent theory. These comparisons can have an effect on citizens' support to incumbents and, as a consequence, also on governments' decisions. By increasing transparency, comparisons by common yardsticks can decrease the influence of interest groups and increase the focus on broader concerns, whether economic growth or others. Salmon takes up complicating factors such as federalism and other forms of multi-level governance, where responsibility can become difficult to disentangle and accountability a challenge. Salmon also highlights the importance of publics with heterogeneous preferences, including variations in how voters interpret their roles, functions, or tasks. This results in the coexistence within the same electorate of different types of voting behavior, not all of them forward-looking. In turn, when incumbents face such heterogeneity, they can treat the response to their decisions as an aggregate non-strategic relation between comparative performance and expected electoral support. Combining theoretical, methodological, and empirical research, Salmon demonstrates how yardstick competition among governments, a consequence of the possibility that citizens look across borders, is a very significant, systemic dimension of governance both at the local and at the national levels.

Neopatriarchy - A Theory of Distorted Change in Arab Society (Paperback, New ed): Hisham Sharabi Neopatriarchy - A Theory of Distorted Change in Arab Society (Paperback, New ed)
Hisham Sharabi
R1,271 Discovery Miles 12 710 Ships in 12 - 17 working days

Focusing on the region of the Arab world--comprising some two hundred million people and twenty-one sovereign states extending from the Atlantic to the Persian Gulf--this book develops a theory of social change that demystifies the setbacks this region has experienced on the road to transformation. Professor Sharabi pinpoints economic, political, social, and cultural changes in the last century that led the Arab world, as well as other developing countries, not to modernity but to neopatriarchy--a modernized form of patriarchy. He shows how authentic change was blocked and distorted forms and practices subsequently came to dominate all aspects of social existence and activity--among them militant religious fundamentalism, an ideology symptomatic of neopatriarchal culture. Presenting itself as the only valid option, Muslim fundamentalism now confronts the elements calling for secularism and democracy in a bitter battle whose outcome is likely to determine the future of the Arab world as well as that of other Muslim societies in Africa and Asia.

The Size of Government - Measurement, Methodology and Official Statistics (Hardcover): Vaclav Rybacek The Size of Government - Measurement, Methodology and Official Statistics (Hardcover)
Vaclav Rybacek
R2,347 Discovery Miles 23 470 Ships in 12 - 17 working days

The growing economic power of government has prompted many studies to seek to establish the optimum size of government and how it might relate to economic growth, productivity and inflation. Vaclav Rybacek examines how these studies have used national accounts and officially published statistics to invariably underestimate the size of government, which has lead to erroneous economic policy recommendations and ultimately to an unrealistic assessment of a government's ability to meet its debts. The book shows how the methodology of macroeconomic statistics has failed to keep pace with the expansion of government and has misallocated, for example, many public producers in the field of financial services, to the corporate sector. Even central banks conducting government policy are shown to stand outside official figures on the size of government. Similarly, when showing the relative size of government, the choice of denominator, such as GDP, can further lead to underestimating government size. Drawing on Austrian economic theory, in particular in relation to market operation, the book offers a more robust methodology for the measurement of government, which is then used to recalculate fiscal indicators and GDP in order to present a more appropriate set of data for the analysis of public sector dynamics in the majority of EU countries.

Higher Civil Servants in Postwar Japan - Their Social Origins, Educational Backgrounds, and Career Patterns (Paperback): Akira... Higher Civil Servants in Postwar Japan - Their Social Origins, Educational Backgrounds, and Career Patterns (Paperback)
Akira Kubota
R1,013 Discovery Miles 10 130 Ships in 10 - 15 working days

This volume presents an analysis of Japan's powerful upper bureaucracy in the post-war period. The author's aim is to provide an empirical foundation for the many impressionistic accounts of Japanese bureaucracy and a systematic basis for comparative studies of bureaucracies in other countries. The study ranges from the family and geographic backgrounds of higher civil servants through their educational training and career patterns to their retirement and post-retirement activities. Throughout, the emphasis is on assembling and analyzing the kind of systematic data that provide a solid basis for understanding how the Japanese bureaucracy actually works. Originally published in 1969. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Saga of Civil Services (Hardcover): Yogendra Narain Saga of Civil Services (Hardcover)
Yogendra Narain
R413 Discovery Miles 4 130 Ships in 12 - 17 working days

According to the author, the civil servant, must be allowed to play its role in an atmosphere of transparency.

Public Enterprise Revisited - A Closer Look at the 1954-79 UK Labour Productivity Record (Hardcover): Chrisafis H. Iordanoglou Public Enterprise Revisited - A Closer Look at the 1954-79 UK Labour Productivity Record (Hardcover)
Chrisafis H. Iordanoglou
R4,990 Discovery Miles 49 900 Ships in 12 - 17 working days

According to conventional wisdom, public ownership of industry in post-war Britain led, invariably, to under-performance. This book casts doubt upon this view by showing that, as far as the labour productivity record of the expanding state-owned industries is concerned, this was clearly not the case. The book compares the 1954-79 labour productivity record of 5 expanding public sector industries to that of 24 expanding, capital intensive, mass-production industries in the British private sector. The author shows that the public sector industries' labour productivity growth was significantly faster than that of the private sector industries. Strikingly, he also finds that the state-owned industries were narrowing their productivity gap with their US counterparts at a significantly faster rate than the private sector industries. Dr Iordanoglou concludes that it is possible that public ownership had - in the historical period investigated - a long-term positive effect on these industries. This book will be of great interest to scholars of industrial economics, public sector economics and economic history.

The Oxford Handbook of Public Management (Paperback): Ewan Ferlie, Laurence E. Lynn Jr, Christopher Pollitt The Oxford Handbook of Public Management (Paperback)
Ewan Ferlie, Laurence E. Lynn Jr, Christopher Pollitt
R793 R727 Discovery Miles 7 270 Save R66 (8%) Ships in 6 - 10 working days

The public sector continues to play a strategic role across the world. The last thirty years have seen major shifts in approaches to public sector management in many countries. There is also a fierce debate across academic disciplines about contemporary public administration/management: some advocate the use of more managerialist approaches; while others see managerialism as undermining democratic institutions. New roles have arisen, such as programme evaluation, management consulting, and reliance on NGOs and partnerships, which require new assessments. There is an intensified need for an analysis of contemporary public sector organisations, which are changing rapidly before our eyes.
It is thus time for an authoritative treatment of the major trends in public management, embracing both their intended and unintended consequences. This Handbook brings together leading international scholars to comment on key current issues. The individual chapters include broad overviews, in depth explorations of particular thematic areas and analyses of different theoretical perspectives such as political science, management, sociology and economics. The authors have space to develop their distinctive arguments. The editors provide an overall concluding chapter. The Handbook combines scholarly rigour, engaging writing and high policy relevance. It will be invaluable to advanced students, researchers and reflective public sector practitioners.

The Land Office Business - The Settlement and Administration of American Public Lands, 1789-1837 (Hardcover): Malcolm J.... The Land Office Business - The Settlement and Administration of American Public Lands, 1789-1837 (Hardcover)
Malcolm J. Rohrbough
R2,217 R1,709 Discovery Miles 17 090 Save R508 (23%) Ships in 12 - 17 working days
Administrative Reforms in Bangladesh (Hardcover): Mohammad Mohabbat Khan Administrative Reforms in Bangladesh (Hardcover)
Mohammad Mohabbat Khan
R649 Discovery Miles 6 490 Ships in 12 - 17 working days
Government Finance - the First Step (Book): P.W. Erasmus, C.B. Visser Government Finance - the First Step (Book)
P.W. Erasmus, C.B. Visser
R174 Discovery Miles 1 740 Ships in 2 - 4 working days

This text aims to promote interactive learning processes and also introduces a degree course, the B Tech degree in Public Management. The book is the result of an intensive curriculum process which involved the redesign of the course. Although the developments continue as the book is being published, the content of the book is based on specific universal principles.

Leadership and Democracy, v. 2: 1928-1993 (Paperback): Stephen Williams, R.H. Fryer Leadership and Democracy, v. 2: 1928-1993 (Paperback)
Stephen Williams, R.H. Fryer
R899 Discovery Miles 8 990 Ships in 12 - 17 working days

This official history of NUPE covers its years of membership expansion, growing recognition and entry onto the national industrial and political stage. From a position of near obscurity in the 1920s, NUPE grew into one of the most important forces in the trade union movement in the 1970s, playing a key role in some of the major struggles of that decade and beyond. The authors throw new light on NUPE's relationship with the Labour governments of Harold Wilson and James Callaghan (1974-79), and analyse for the first time from the union's perspective the events that became known as the 'Winter of Discontent'. They convincingly argue that accounts which hold the dispute responsible for the demise of the Labour government, and thus for opening the way for Thatcherism, are inadequate and misleading - often deliberately so; in general such accounts are based on a deprecation of public services, public service labour and the 'social wage'. These developments are discussed in relation to the role of union leadership and considerations of organisation and democracy, revealing much that will be of interest to activists and students of trade unionism alike.

When the State Meets the Street - Public Service and Moral Agency (Hardcover): Bernardo Zacka When the State Meets the Street - Public Service and Moral Agency (Hardcover)
Bernardo Zacka
R1,008 Discovery Miles 10 080 Ships in 9 - 15 working days

When the State Meets the Street probes the complex moral lives of street-level bureaucrats: the frontline social and welfare workers, police officers, and educators who represent government's human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield a significant margin of discretion and make decisions that profoundly affect people's lives. Combining insights from political theory with his own ethnographic fieldwork as a receptionist in an urban antipoverty agency, Bernardo Zacka shows us firsthand the predicament in which these public servants are entangled. Public policy consists of rules and regulations, but its implementation depends on how street-level bureaucrats interpret them and exercise discretionary judgment. These workers are expected to act as sensible moral agents in a working environment that is notoriously challenging and that conspires against them. Confronted by the pressures of everyday work, they often and unknowingly settle for one of several reductive conceptions of their responsibilities, each by itself pathological in the face of a complex, messy reality. Zacka examines the factors that contribute to this erosion of moral sensibility and what it takes to remain a balanced moral agent in such difficult conditions. Zacka's revisionary portrait reveals bureaucratic life as more fluid and ethically fraught than most citizens realize. It invites us to approach the political theory of the democratic state from the bottom-up, thinking not just about what policies the state should adopt but also about how it ought to interact with citizens when implementing these policies.

The Foundation of Merit - Public Service in American Democracy (Paperback): Patricia W. Ingraham The Foundation of Merit - Public Service in American Democracy (Paperback)
Patricia W. Ingraham
R721 Discovery Miles 7 210 Ships in 12 - 17 working days

The first systematic examination of the federal civil service in nearly forty years, "The Foundation of Merit" analyzes the historical development of the civil service in the context of the political and democratic environment that is central to its effectiveness and legitimacy. Patricia Ingraham describes theincremental and disjointed growth of the federal civil service and explains how, and why, it came to be a system with control in the wrong places, with discretion in the wrong places, and why--in its current form--it has little hope of meeting the enormous challenges of the next century.

The book concludes with an examination of the need for reform, the challenges that have shaped that need, and the lessons from the past that should guide the reforms of the future.

Bureaucracy and Political Development. (SPD-2), Volume 2 (Hardcover): Joseph LaPalombara Bureaucracy and Political Development. (SPD-2), Volume 2 (Hardcover)
Joseph LaPalombara
R6,109 Discovery Miles 61 090 Ships in 10 - 15 working days

What is the role of the public bureaucracy in social, economic, and political development? What are the alternatives of development for newly emerging nation-states? How does a bureaucracy satisfy or inhibit the requisites of democratic development? Twelve outstanding scholars--Joseph LaPalombara, Fritz Morstein Marx, S. N. Eisenstadt, Fred W. Riggs, Bert F. Hoselitz, Joseph J. Spengler, Merle Fainsod, Carl Beck, J. Donald Kingsley, John T. Dorsey, Ralph Braibanti, and Walter B. Sharp--approach these questions both by historical analysis (in the U.S. and in a score of countries in Europe, Asia, and Africa), and by empirical field research (in such varied places as Nigeria, Pakistan, and Viet Nam). Originally published in 1963. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Public Administration in Africa - Performance and Challenges (Hardcover, New): Shikha  Vyas-Doorgapersad, Ernest Peprah ... Public Administration in Africa - Performance and Challenges (Hardcover, New)
Shikha Vyas-Doorgapersad, Ernest Peprah Ababio, Lukamba-Muhiya. Tshombe
R4,311 Discovery Miles 43 110 Ships in 12 - 17 working days

With contributions from leading regional scholars, Public Administration in Africa: Performance and Challenges examines the complexities of the art of governance from the unique African perspective. The editors bring together a cohesive study of the major issues and regions by taking an analytic approach with the strong problem-solution application. Regions addressed range from South Africa, Congo, Uganda, Nigeria, Ghana, Mauritius, and Botswana. Themes include colonialism, reform, poverty, economy, decentralization, financing, media, political structures, and more. Beginning with an analysis of the relationship of policy design and its destination, service delivery, the book discusses the historical development of a state that has gone through upheavals in government and explores a decayed political economy that ultimately results in a need for sweeping measures. The text examines the issues emerging policy-makers in Africa must tackle, namely poverty and the denial or lack of resources to keep a dignified human life. It highlights how the media can be a catalyst for good governance and provides analytical aspects of implementing good governance reforms. The book concludes with an examination of the concepts of decentralization and devolution in measuring service delivery performance and an exploration of Africa's economic success story. It also details the African Peer Review Mechanisms in selected African countries and provides a holistic analysis of local government functioning in Africa. These features and more make it an interdisciplinary reference for diverse social, economic, political, and administrative issues.

Sharing the Fire - The Igniting Role of Transformational Leadership on the Relationship Between Public Managers' &... Sharing the Fire - The Igniting Role of Transformational Leadership on the Relationship Between Public Managers' & Employees' Organizational Commitment (Paperback)
Camilla Denager Staniok, Christian Botcher Jacobsen
R155 R135 Discovery Miles 1 350 Save R20 (13%) Ships in 12 - 17 working days

Seminal articles on organisational commitment in public organisations have assumed that employees reciprocate the attitudes of their peers, but recent studies suggest that the impact of managers' organisational commitment on employees' organisational commitment depends on how leaders convey their organisational commitment. In this study we investigate how transformational leadership moderates the relationship between mangers' and employees' organisational commitment. Multilevel data from surveys of 68 principals and 1,349 teachers in the area of upper secondary education show that there is no direct relationship between principals' and teachers' organisational commitment, but that transformational leadership moderates the relationship.

Dynamic Tensions, Civil Society and Development of the Disability Rights Movement (Paperback): Emmanuel Sackey Dynamic Tensions, Civil Society and Development of the Disability Rights Movement (Paperback)
Emmanuel Sackey
R854 Discovery Miles 8 540 Ships in 12 - 17 working days
The Law Officer's Pocket Manual, 2023 Edition (Paperback): John G. Miles Jr., David B. Richardson, Anthony E Scudellari The Law Officer's Pocket Manual, 2023 Edition (Paperback)
John G. Miles Jr., David B. Richardson, Anthony E Scudellari
R979 Discovery Miles 9 790 Ships in 12 - 17 working days

The Law Officer's Pocket Manual is a handy, pocket-sized, spiral-bound manual that highlights basic legal rules for quick reference and offers examples showing how those rules are applied. The manual provides concise guidance based on U.S. Supreme Court rulings on constitutional law issues and other legal developments, covering arrest, search, surveillance, and other routine as well as sensitive areas of law enforcement. It includes more than 100 examples drawn from leading cases to provide guidance on how to act in a wide variety of situations. The 2023 edition is completely updated to reflect recent court decisions. This book helps you keep track of everything in a readable and easy-to-carry format. Routledge offers tiered discounts on bulk orders of 5 or more copies: For more information, please visit: https://www.routledge.com/collections/16268

Public Sector Property Asset Management (Hardcover): Malawi Ngwira, David Manase Public Sector Property Asset Management (Hardcover)
Malawi Ngwira, David Manase
R1,667 R1,366 Discovery Miles 13 660 Save R301 (18%) Out of stock

In many public sector organisations, there has been little or no adoption of a proactive asset management strategy. Where an extensive property portfolio exists, this can result in poor overall utilisation of the portfolio, exemplified by excessive vacant property or properties not being put to best use. In such situations there is a risk that the building stock deteriorates more rapidly than expected, leading to expensive maintenance and repair charges. Lack of a proactive asset management strategy will impact on the services delivered by such organisations. Public Sector Property Asset Management covers all aspects of asset management in the public sector, including the overall concept, the development of asset management strategies and the implementation of asset management practices. It evaluates asset management strategies, processes and practices to show how effective management of property assets support business activities or service delivery functions. The reader will understand the importance of improving decision-making through the recognition of all costs of owning and operating those assets throughout their lifecycle, leading to improved business process activities or service delivery functions which greatly assist in meeting the social and economic objectives of such organisations. Written for all practitioners currently involved in asset management, the book will also be useful in the university environment, to those teaching, researching or learning about asset management in the public sector.

The Power of Communication - Managing Information in Public Organizations (Paperback, 2nd Revised ed.): Doris A Graber The Power of Communication - Managing Information in Public Organizations (Paperback, 2nd Revised ed.)
Doris A Graber
R2,347 Discovery Miles 23 470 Ships in 9 - 15 working days

Whether it's the Internal Revenue Service or the local police department, every person's life is affected by how public organizations handle information. New technologies are inundating us with data-agencies collect, store, analyze and disseminate information. How organizations manage this information is crucial to their effectiveness, efficiency, and accountability. It is becoming more difficult for public organizations to formulate clear messages. Political pressure from elected officials and public scrutiny make the task of managing communication even more daunting. By helping students see how communication networks must be treated within larger psychological, cultural, and mechanical contexts, Graber presents ways to construct effective channels so information is transmitted to the appropriate audiences, linking policy decisions and feedback from citizens. Blending the best of theory and practice, The Power of Communication helps both students and practitioners turn a flood tide of information into an asset, rather than a menace, to good government.

Goal Prioritization & Commitment in Public Organizations - Exploring the Effects of Goal Conflict (Paperback): Camilla Denager... Goal Prioritization & Commitment in Public Organizations - Exploring the Effects of Goal Conflict (Paperback)
Camilla Denager Staniok
R155 R136 Discovery Miles 1 360 Save R19 (12%) Ships in 12 - 17 working days

Public personnel policies increasingly adapt performance management systems that focus on goal attainment making goal commitment a critical issue in contemporary public administration research. Few studies have however empirically investigated how context factors such as goal conflicts reduce or hinder goal commitment. Accordingly, this paper investigates the interplay between public managers' goal prioritisation, goal conflict and employees' goal commitment. Multilevel data from two electronic surveys of 67 principals and 1362 teachers in secondary education show that goal conflict moderates the association between principals' goal prioritisation and teachers' goal commitment.

General Supervisor of Building Maintenance (Mechanical) (Paperback): National Learning Corporation General Supervisor of Building Maintenance (Mechanical) (Paperback)
National Learning Corporation
R1,170 R991 Discovery Miles 9 910 Save R179 (15%) Ships in 10 - 15 working days
Administrative Space Analyst (Paperback): National Learning Corporation Administrative Space Analyst (Paperback)
National Learning Corporation
R1,162 R982 Discovery Miles 9 820 Save R180 (15%) Ships in 10 - 15 working days
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